clock menu more-arrow no yes

First Premier Home Warranty Review (2021)

In this First Premier Home Warranty review, we take an in-depth look at the company’s plans, coverage, customer service, and more.

Interior of a traditional home with blue rug, antique blue furniture, wood paneling, and fireplace. Adobe

Established in 2020, First Premier Home Warranty is a newcomer in the home warranty industry. Although it is a young company, it’s already building a strong reputation based on positive customer feedback from third-party review sites. First Premier Home Warranty has established itself as a company worth considering for homeowners looking to purchase coverage for their home’s systems and appliances.

In this First Premier Home Warranty review, the This Old House Reviews Team will take a closer look at the company and evaluate its plans, coverage, and pricing. From there, you can decide whether it’s the best home warranty for you.

Our Take on First Premier Home Warranty

We rated First Premier Home Warranty an 8.5 out of 10 because of its quality customer service team, strong network of service providers, and overall affordability. First Premier Home Warranty is a smart investment for homeowners looking for a high-quality and affordable home warranty.

Pros and Cons of First Premier Home Warranty

Pros Cons
Pros Cons
✔ Highly vetted and trained service providers ✘ Only available in 32 states
✔ A- rating from the BBB ✘ Only one year in business
✔ Optional roof leak coverage ✘ Can’t choose your own technician

First Premier Home Warranty Plans, Coverage, & Pricing

First Premier offers customers two home warranty plans—a premier plan and a premier platinum plan, each available in a monthly or yearly contract option. The premier platinum plan is the most comprehensive, encapsulating all major systems and all major appliances. Homeowners interested in protection for systems and appliances not included in the core plans also have several options for add-on coverage.

First Premier Home Warranty Plans

Coverage Premier Plan Premier Platinum Plan
Coverage Premier Plan Premier Platinum Plan
Plumbing System
Plumbing Stoppage
Water Heater
Whirlpool Bathtub
Electrical System
Oven/Range/Stove
Cooktop
Built-in Microwave
Dishwasher
Garbage Disposal
Trash Compactor
Ductwork
Garage Door Opener
Ceiling and Exhaust Fans
Sump Pump (Permanently Installed)
Air Conditioning System (2 Units)
Heating System (2 Units)
Refrigerator
Clothes Washer
Clothes Dryer

Optional Add-Ons

To further customize your plan, First Premier Home Warranty allows you to purchase the following add-ons at an additional charge:

  • Pool/Spa ($150)
  • Additional Spa ($150)
  • Limited Roof Leak ($50)
  • Central Vacuum ($25)
  • Sump Pump ($25)
  • Well Pump ($75)
  • Septic System ($100)
  • Septic Pumping ($60)
  • Second Refrigerator ($35)
  • Stand Alone Freezer ($35)
  • Water Softener ($35)
  • Refrigerator Ice Maker ($35)
  • Free Standing Ice Maker ($35)
  • Additional A/C System ($75)
  • Additional Heating System ($75)
  • Additional Water Heater ($75)
  • Additional Garage Door Opener ($50)

First Premier Home Warranty Plan Pricing

Plan Option Cost
Plan Option Cost
Annual Premier Plan $379+ per year
Monthly Premier Plan $43+ per month
Annual Premier Platinum Plan $419+ per year
Monthly Premier Platinum Plan $50+ per month

Customers can either sign up for a shorter-term, monthly plan, or they can pay for the full year upfront. While homeowners who purchase an annual plan are locked in for 12 months, they can save over $100 for the year.

First Premier Home Warranty charges the standard $75 service fee when a technician visits your home to resolve an issue. This cost falls on the lower end of typical service fees in the home warranty industry.

State Availability

First Premier offers home warranty coverage in the following 44 states:

  • Alabama
  • Alaska
  • Arkansas
  • Arizona
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

First Premier Home Warranty Reviews

First Premier is accredited by the Better Business Bureau and holds an A- rating from the organization. Although the company has a five-star customer rating, the company has just two customer reviews at the time of this review.

Here are a few customer reviews from the BBB:

“Excellent customer service! They had someone down at my home within 24 hours for my plumbing issue. They also applied a senior and veteran discount for me so that saved me [money] [on] my plan price as well! Overall a trustworthy company that has your back if [something] goes out.” — Candy R. on 1/19/21

“I’m so happy my friend told me to sign up with First Premier Home Warranty! Fast and reliable service! Would recommend to everyone looking for an honest and reliable company. J**** was excellent! Extremely happy with First Premier.” — Kenny B. on 11/03/2020

“It’s become VERY clear that First Premier Warranty does absolutely everything in their power to deny a claim and not take care of their customers.”—Tyler on 5/20/2021

Our Conclusion

We give First Premier Home Warranty a rating of 8.5 out of 10. First Premier offers one of the lowest service fees in the market and features a robust network of highly trained technicians. Unlike many of its competitors, this provider offers optional roof leak coverage, and its BBB rating of A- is better than many of its top-rated competitors. However, it was only established one year ago, is only available in 44 states, and doesn’t allow you to choose your own technician.

If you’re not sure whether First Premier Home Warranty is right for you, see how the company stacks up against other top home warranty providers on key metrics. We recommend getting quotes from several providers so that you can compare prices and choose a plan that fits within your budget while providing the essential coverage you need.

First Premier Home Warranty vs. Competitors

Provider Monthly Cost Service Fee BBB Rating Years in Business States Covered
Provider Monthly Cost Service Fee BBB Rating Years in Business States Covered
First Premier Home Warranty $43–$50+ $75 A- 1 32 states (Not including AR, CA, CT, HI, IA, LA, ME, MD, MA, MN, NV, NH, NM, OR, SC, VT, WA, WY)
American Home Shield $40–$58 $75–$125 B 50 49 states (all but AK)
Choice Home Warranty $36–$44 $60–$85 B 12 48 states (all but CA and WA)
Select Home Warranty $36–$38 $60–$75 B 8 46 states (all but NV, NY, WA, WI)
AFC Home Club $43–$60 $75–$125 B 10 48 states (all but CA and HI)
Liberty Home Guard $40–$60 $60 A+ 2 45 states (all but CA, IL, WA, WY, WI)

If First Premier Home Warranty does not offer service in your state, or if you’re looking to compare cost and coverage options with other companies, we recommend getting free quotes from American Home Shield, Choice Home Warranty, and Select Home Warranty:

Company Information

  • Company name: First Premier Home Warranty
  • Company type: Private
  • Year founded: 2020
  • Headquarters: 2918 Avenue R, Brooklyn, NY 11229
  • State availability: 44
  • BBB rating: A-

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for home warranty providers is on a 100-point scale based on seven factors:

  • Plan options (25)
  • Coverage specifics (5)
  • Pricing (25)
  • Trustworthiness (25)
  • State availability (5)
  • Customer service (10)
  • Additional benefits (5)

Our Reviews Team reviewed 45 companies and we have a full-time researcher who collects (and regularly updates) more than 100 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

Frequently Asked Questions About First Premier Home Warranty

What is First Premier Home Warranty’s cancellation policy?

You can cancel within the first 30 days of purchasing a plan. If you cancel after 30 days, you’ll receive a prorated refund minus a $75 administrative fee. It’s important to keep in mind that coverage under your First Premier Home Warranty plan doesn’t begin until 30 days after you purchase your plan.

Does First Premier Home Warranty cover pre-existing conditions?

First Premier Home Warranty doesn’t cover undetectable pre-existing conditions.

Do I need a First Premier Home Warranty if I have homeowners insurance?

Even if you have homeowners insurance, it’s recommended to purchase a home warranty plan to protect yourself from out-of-pocket expenses associated with repairing or replacing an appliance or system. Homeowners insurance only covers structural damage to your home that’s caused by theft or natural disasters like a fire or hailstorm.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.