Best Home Warranty Companies in Illinois (With Homeowner Feedback)
American Home Shield and Choice Home Warranty are our top picks for the best home warranty companies in Illinois. Each company offers plans that benefit Illinois homeowners.
Illinois has bitterly cold winters and high winds, so your heating system breaking down in the middle of December is probably the last thing you want to deal with. A home warranty plan can make this issue and other home breakdowns a lot easier to handle, reducing repair costs and giving you access to a vetted network of technicians to fix things quickly.
To help you find the best protection for your home, we compared 13 of the most popular home warranty companies available in Illinois. Of these brands, American Home Shield (AHS) and Choice are our top home warranty companies. AHS offers many benefits that can help Illinois homeowners, such as a high coverage cap for heating systems so you don’t have to worry about paying for repairs out of pocket. Meanwhile, Choice is a good option if you’re looking for basic coverage at a reasonable price.
Top Home Warranty Companies in Illinois
After reviewing 13 leading home warranty companies, we picked these five as the best for Illinois homeowners:
- American Home Shield
- Choice Home Warranty
- Elite Home Warranty
- First American Home Warranty
- Liberty Home Guard
Comparing Top Providers
We gathered sample quotes for each company using a 2,106-square-foot home in Springfield, Illinois. The following table compares these costs as well as other key factors.
Provider | Our Score | Monthly Plan Cost* | Service Call Fee | Workmanship Guarantee | BBB Rating** | Get a Quote |
---|---|---|---|---|---|---|
$29–$89 | $100–$125 | 30 days | B | Visit Site | ||
$46–$55 | $100 | 90 days | B | Visit Site | ||
$44–$58 | $70 | 90 days | B+ | Visit Site | ||
$42–$82 | $100–$125 | 30 days | B | Visit Site | ||
$49–$59 | $65–$125 | 60 days | NR** | Visit Site |
*Pricing may vary depending on your home’s location, size, type, and plan choices.
**The Better Business Bureau is a third-party organization that evaluates companies’ overall reputation and helpfulness to customers. Ratings are current as of October 2024.
***NR, or “No Rating,” means that the BBB has not issued a rating due to an ongoing review or update to a company’s profile.
Our Reviews of Top Providers in the Prairie State
Below is a more detailed breakdown of our recommended home warranty companies in Illinois.
Our Experience Filing Home Warranty Claims
To research this article, our team members signed up for home warranty plans and tested the claims process directly. One of the companies we signed up for was American Home Shield, our top pick for Illinois.
After starting an AHS plan, our team member filed a claim for a leak in their bathroom. They used the online portal and found the process to be quick and easy.
They were assigned a technician within five minutes, who then reached out to set up a next-day appointment. The technician arrived ahead of schedule, repaired the leak in less than two hours, and gave advice on how to address a mold issue caused by the leak.
Home Warranty Costs in Illinois
Based on the quotes our team gathered, Illinois homeowners can expect to pay $45–$74 per month for a home warranty plan, or $540–$888 per year. This price closely aligns with the national average of $516–$864 per year. Remember that the exact cost of a home warranty will vary by plan, location, home size, add-on choices, and other factors.
Average Home Warranty Cost in Illinois* | National Average for Home Warranty Costs | |
---|---|---|
Monthly | $45–$74 | $43–$72 |
Annual | $540–$888 | $516–$864 |
*We compiled pricing in this table using sample quotes from each home warranty company on this list using the same 2,106-square-foot home located in Springfield, Illinois. National pricing is based on sample quotes we pulled for each state in the United States for a single-family home of less than 3,000 square feet.
Advice From a Homeowner
Illinois experiences intensely cold winters, so having your HVAC system breakdown can make your home miserable and even dangerous to live in. We spoke to a homeowner named Allison R., who emphasized the importance of regular HVAC upkeep. “Don’t forget to change your HVAC filter regularly,” she said. “The HVAC techs recommended replacing it once every quarter, which I didn’t realize as a new homeowner, but I’ve since put a calendar reminder in my phone. This would’ve saved me the trouble of no heat in the winter.”
FAQ About Home Warranties in Illinois
What does a home warranty cover in Illinois?
A home warranty in Illinois typically covers the following items:
- HVAC systems
- Clothes washers and dryers
- Plumbing stoppages
- Garage door openers
- Water heaters
- Garbage disposal systems
- Ductwork
- Well pump and sump pump
- Kitchen home appliances
- Built-in microwave
- Refrigerators
- Cooktops
- Microwaves
- Dishwashers
- Ovens
- Exhaust fans
What does a home warranty not cover?
A home warranty typically doesn’t cover two types of damage, defined as general and specific exclusions. General exclusions are types of damage that no home warranty plan covers; this includes damage caused by accidents, theft, vandalism, and natural disasters. Keep in mind that homeowners’ insurance often covers these types of damage. Specific exclusions are items or parts of items not covered by your specific contract. These exclusions vary by company and contract but typically include item components that are nonessential to its function, such as knobs, windows, doors, surfaces, and handles.
Do home warranties actually pay?
Yes, home warranty companies are legally required to pay out so long as the damages and items in the claim are properly covered as outlined in your contract. Most home warranty plans don’t cover standard maintenance, such as replacing air filters in HVAC systems.
What are the cons of a home warranty in Illinois?
The biggest con of a home warranty in Illinois is denied claims. A company can deny a claim for a number of reasons, but one of the most common is a misunderstanding of home warranty coverage. Some home warranty companies use confusing language, unclear terminology, or hidden exclusions to make understanding claims and coverage more difficult. Because of this, carefully and thoroughly read your home warranty contract before filing a claim. It’s also a good idea to read each provider’s sample contract carefully before signing up—these contracts are located on a provider’s website and provide information on plan options, sample monthly premiums, exclusions, and other policies.
How We Evaluated Home Warranty Providers
Below is an outline of our research methodology and scoring criteria that we used to choose Illinois’ top home warranty providers.
Our Rating System
To gain an accurate and well-rounded understanding of Illinois home warranty plans, we researched the top companies in the state, spoke with industry experts, combed through service contracts, secret-shopped providers, surveyed thousands of customers, and interviewed real home warranty owners.
Using this research, our team developed a detailed methodology to score each company on six categories: coverage (35%), cost (20%), trustworthiness (15%), plan transparency (10%), customer support (10%), and flexibility (10%).
When analyzing home warranty plans for Illinois homeowners, we considered these key factors:
- Heating system coverage: Since Illinois has cold, harsh winters, we prioritized home warranty plans that offer good coverage for heating systems.
- Price and trustworthiness: Home warranties are a big investment, so two of the most important rating criteria we use when looking at home warranty companies are cost and reliability. If a company has monthly premiums of $90 or more or fails to pay out claims reliably, we won’t recommend it.
- First-hand experience submitting claims: Our team submitted claims to multiple home warranty companies, including our top pick for Illinois, American Home Shield. We did this to get a better understanding of how the claims process works and general processing times.
- Opinions from real homeowners: Research, reading online reviews, and secret shopping help us understand home warranty companies, but nothing substitutes real, firsthand experience. Because of this, we spoke with real homeowners about their home warranty experiences. We asked how they felt about their providers and what advice they wished they had before going in. We also surveyed thousands of homeowners to get a larger-scale understanding of the home warranty user experience.
To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.