West Virginians can experience a variable climate throughout the year, causing major home appliances and systems in the region to experience wear and tear from the adjusting seasonal temperatures. A home warranty can provide peace of mind that if one of these items were to unexpectedly break, you’d be covered and wouldn’t have to worry about covering the repair or replacement cost.
The This Old House Reviews team looked into West Virginia home warranty plans and offers an unbiased review of plan options and coverage benefits. Read on to learn about the best home warranties in the Mountain State and why we recommend these providers.
West Virginia’s Top 2 Home Warranty Companies
The highest rated home warranty companies in West Virginia include:
A top home warranty provider offers comprehensive and affordable coverage to its policyholders. Our team considered plan options, pricing, customer reviews, and a variety of other factors when selecting the following home warranty companies.
American Home Shield
American Home Shield (AHS) offers some of the most extensive coverage in the home warranty industry and has provided reliable coverage to customers for over 45 years, demonstrating excellent customer service and earning a solid B rating from the Better Business Bureau.
Pros & Cons
✔ Is a veteran in the home warranty industry
✔ Provides a 30-day workmanship guarantee
✔ Has generous coverage caps on appliances and systems
✘ Doesn’t allow customers to choose their own service technician
Plans & Pricing
Unlike other home warranty providers, American Home Shield offers customers the choice of three protection plans: an Appliances Plan, Systems Plan, and Combo Plan. The Appliances Plan covers 10 major home appliances like your refrigerator and dishwasher, the Systems Plan protects 11 major home systems like garbage disposals and the electrical system, and the Combo Plan protects both home systems and appliances.
In addition to these AHS plans, customers have the option to add on coverage for the following five items: Electronic extended warranty, pool and spas, well pump, septic pump, guest unit under 750 square feet
American Home Shield customers can expect to pay between $50 and $60 per month for a plan. However, there is a little flexibility in the provider’s monthly premium: customers can choose to pay a $75, $100, or $125 service fee. The higher the service fee, the lower the monthly premium.
Learn more: American Home Shield Review
Choice Home Warranty
Choice Home Warranty (CHW) prides itself on its affordable coverage and excellent customer service that’s available 24 hours a day.
Pros & Cons
✔ Offers a 90-day repair guarantee
✔ Provides 24/7 customer service with most service requests processed within the first 24 to 48 hours of receiving a claim
✔ No home inspection is required before coverage kicks in
✘ Can’t choose your own technician
✘ Customers can’t customize their plans
Plans & Pricing
CHW offers comprehensive coverage through two cost-effective plans: the Basic Plan and the Total Plan. The Basic Plan covers 14 of your home’s appliances and systems like the heating system and built-in microwave. For complete coverage on all major appliances and systems, the Total Plan covers everything under the Basic Plan, plus four major systems and appliances like your refrigerator and air conditioning system.
For additional coverage, CHW allows customers to add on protection for items like the following: Well pump, central vacuum, limited roof leaks, sump pump, pool and spa
Choice Home Warranty customers can expect to pay between $36 and $43 per month for a plan. In addition to a monthly premium, CHW charges a $60–$85 service fee for every claim filed.
Learn more: Choice Home Warranty Review
American Home Shield and Choice Home Warranty both offer comprehensive appliance and system coverage at a reasonable price for West Virginia homeowners. We recommend getting quotes from both companies so that you can compare coverage options and make the best choice regarding your budget and home protection needs.
Frequently Asked Questions
Our Rating Methodology
The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers, and we aim to provide transparency in our review standards and research process.
Our research process includes speaking with representatives from more than 40 home warranty providers, requesting quotes, and asking clarifying questions to gain insight into each provider’s benefits and downsides. We also analyze sample contracts from each company to understand specific coverage terms.
To rate companies, we apply the data we have gathered to our review standards. These standards are on a 100-point scoring system, which is detailed below:
- Coverage (35 points): Providers are scored based on breadth and depth of coverage. We focused on key home systems (HVAC, plumbing, and electrical), essential appliances (refrigerator, ovens, and laundry machines), and unique coverage items (such as roof-leak coverage and code violation allowances). Coverage scores are weighted by taking into account coverage caps and other limiting factors, meaning providers with greater range of coverage and higher coverage caps score the highest.
- Value (30 points): A company’s plan value is a reflection of how well it serves the customer in comparison to what the customer pays for the policy. We accounted for monthly costs, service call fees, and cost flexibility (such as customizable service call fees, discounts, and multi-year policies).
- Trustworthiness and Transparency (21 points): Trustworthiness and transparency are a reflection of how well the provider considers the customer’s interests. We scored items such as the length of workmanship guarantees, online availability of a sample contract, policy change flexibility, and ease of cancellation. Additionally, we scored items that reflect industry reputation and customer satisfaction, including analyzing brand reputation across the Better Business Bureau and third-party customer review aggregators.
- Availability and Service (14 points): Quality of customer service is key to customer satisfaction. We dug into each provider’s guaranteed response times, claims processes, service flexibility, emergency availability, and more.
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