A home warranty protects your major home systems and appliances when they fail due to normal wear and tear and prevents you from paying for expensive repairs or replacements. Liberty Home Guard (LHG) is a new provider in the home warranty business and offers comprehensive home warranty coverage at a competitive price.

In this Liberty Home Guard review, you’ll find information on the benefits and drawbacks of the company’s warranty coverage, pricing, customer reviews, and competitors. Keep reading to determine if Liberty Home Guard is the best home warranty for you.

Liberty Home Guard offers $200 off, one month free, and free roof coverage to This Old House readers. Get a free quote from the company:

Our Take on Liberty Home Guard

We rated Liberty Home Guard 87 out of 100 and determined it holds the ‘Best Customer Ratings.’ LHG’s 4+ star rating out of five from the Better Business Bureau, Trustpilot, and Google Reviews, low service fees, and affordable protection plans make it a worthy investment for homeowners.


 

Best Home Warranty Companies of 2023

The home warranty companies with the best ratings include the following:


 

Summary of the Best Home Warranty Companies

Superlative Monthly Cost Service Fee BBB Rating Link
Liberty Home Guard Best Customer Ratings $49–$60 $65–$125 A-
American Home Shield Best for Comprehensive Coverage $19–$90 $100–$125 B
Select Home Warranty Best Value $44–$48 $60–$75 B-
AFC Home Club Best for Customization $38–$63 $75–$125 B
First American Home Warranty Best Appliance Coverage $47–$87 $75–$125 B
Cinch Home Services Best Additional Perks $47–$67 $100–$150 B
2-10 Home Buyers Warranty Cheapest Appliances Plan $22–$74 $65–$100 B+
Liberty Home Guard
Logo Liberty Home Guard
Superlative Best Customer Ratings
Monthly Cost $49–$60
Service Fee $65–$125
BBB Rating A-
VISIT SITE
American Home Shield
Logo American Home Shield
Superlative Best for Comprehensive Coverage
Monthly Cost $19–$90
Service Fee $100–$125
BBB Rating B
VISIT SITE
Select Home Warranty
Logo Select Home Warranty
Superlative Best Value
Monthly Cost $44–$48
Service Fee $60–$75
BBB Rating B-
VISIT SITE
AFC Home Club
Logo AFC Home Club
Superlative Best for Customization
Monthly Cost $38–$63
Service Fee $75–$125
BBB Rating B
VISIT SITE
First American Home Warranty
Logo First American Home Warranty
Superlative Best Appliance Coverage
Monthly Cost $47–$87
Service Fee $75–$125
BBB Rating B
VISIT SITE
Cinch Home Services
Logo Cinch Home Services
Superlative Best Additional Perks
Monthly Cost $47–$67
Service Fee $100–$150
BBB Rating B
VISIT SITE
2-10 Home Buyers Warranty
Logo 2-10 Home Buyers Warranty
Superlative Cheapest Appliances Plan
Monthly Cost $22–$74
Service Fee $65–$100
BBB Rating B+
VISIT SITE

 

Pros and Cons of Liberty Home Guard

Pros Offers up to 38 unique add-on coverage options Extends a 60-day workmanship guarantee, which is double the industry standard of 30 days Prioritizes customer satisfaction with its 24/7 live chat feature
Cons Lacks transparency in service call fee pricing options Provides unclear coverage details in its sample contract

 

Liberty Home Guard Plans & Coverage

In addition to home warranty plans, Liberty Home Guard now offers home insurance plans, which are sponsored by Progressive. LHG is currently the only provider to offer both.

Regarding its home warranty plans, Liberty Home Guard provides coverage for essential appliances and systems in the home, offering three plans to its customers: Appliance Guard, System Guard, and Total Home Guard.

Appliance Guard covers major appliances such as refrigerators and ovens, System Guard protects essential systems such as electrical and heating, and Total Home Guard protects both home appliances and systems.

Compare each Liberty Home Guard plan and the items they cover below:

Item CoveredAppliance GuardSystem GuardTotal Home Guard
Clothes washer
Clothes dryer
Kitchen refrigerator
Built-in microwave oven
Dishwasher
Garbage disposal
Range/oven/cooktop
Ceiling and exhaust fans
Garage door openers
Air conditioning
Heating
Ductwork
Plumbing
Electrical
Water heater

Optional Add-Ons

In addition to these home warranty plans, Liberty Home Guard offers optional coverage for 38 items that you can include with any plan:

  • Additional spa
  • Carpet cleaning
  • Casita guest unit
  • Central Vacuum
  • Ejector pump
  • Electronics protection
  • Freestanding ice maker
  • Generator
  • Grinder pump
  • Gutter cleaning
  • In-fridge ice maker
  • Instant hot water dispenser
  • Lawn sprinkler system
  • Lighting fixtures
  • Limited roof-leak
  • Pest control
  • Plumbing fixtures
  • Pool and spa
  • Pro-series clothes dryer
  • Pro-series dishwasher
  • Pro-series microwave
  • Pro-series range/oven/cooktop
  • Pro-series refrigerator
  • Pro-series washing machines
  • Re-key services
  • Reverse osmosis water filter system
  • Saltwater pool
  • Second refrigerator
  • Septic system pumping
  • Stand-alone freezer
  • Sump pump
  • Swamp cooler
  • Trash compactor
  • Water dispenser water line
  • Water softener
  • Well pump
  • Window washing/cleaning
  • Wine cooler/fridge

You can get pricing for these items when you go to its website and request a free Liberty Home Guard quote.


 

Liberty Home Guard Pricing

Liberty Home Guard pricing will vary depending on where you live, the plan you choose, and the optional coverage you select.

When our team looked at pricing in Raleigh, NC, these were the estimates we received:

  • Appliance Guard: $49.99 per month
  • System Guard: $54.99 per month
  • Total Home Guard: $59.99 per month

In addition to each plan’s monthly premium, Liberty Home Guard customers are required to pay a service fee, a one-time payment given to the contractor when they come to your home to repair or replace your broken system or appliance. Liberty Home Guard doesn’t let customers choose their own service fee, but they do offer a range of service call fees from $65–$125 per claim. Your service call fee will depend on the plan you select and the location of your home.


 

State Availability

Liberty Home Guard is available in 49 states. Service is not available in Wisconsin.


 

Liberty Home Guard Reviews

Liberty Home Guard has been in business for four years and is accredited with the Better Business Bureau (BBB). The company has earned an A- rating* from the site and has garnered 4.5 stars out of five from more than 250 BBB customer reviews.

Here are a few Liberty Home Guard reviews from the BBB:

“This is the second time I’ve needed service from Liberty Home. They replaced my kitchen faucet and are now replacing my washing machine after sears, my former home warranty company fixed it four times, and enough money was sunk into it to replace it twice!!!! Thank you LHG!!!!”
— Monika G., December 16, 2022

“Our microwave went out and LGH was great about getting it replaced. We were with another Home Warranty company, but after reading some bad reviews we cancelled and bought a plan with LHG.”
— Lana C., November 29, 2022

“This is my first request for service from LHG and so far I am impressed and very satisfied. Previous experience with my former home warranty was always negative from the representative to the coordination of the contractor. I look forward to more positive experiences.”
— Joshua T., November 27, 2022

Note: Businesses pay the BBB for accreditation and are not individually evaluated or endorsed by the BBB. A company’s rating is based on BBB customer complaints and other company information—not customer reviews.

*BBB Ratings accurate as of March 2023


 

Our Conclusion

The This Old House Reviews Team gives Liberty Home Guard an 8.7 out of 10. Although the company has only been in business for a few years, it has received positive feedback from reviewers on BBB, praising its customer service, and it provides comprehensive coverage at an affordable price. We recommend reviewing the sample contract thoroughly to confirm your understanding of exclusions, coverage caps, and limitations.

LHG also launched a new survey module in August 2020 that allows customers and technicians to send feedback directly to the Liberty Home Guard executive team, with the goal of helping the company fine-tune its operations and address issues efficiently.

Get a free quote from Liberty Home Guard:

If you’re not sure if Liberty Home Guard is right for you, we recommend getting quotes from the providers listed above. This way, you’ll be able to compare coverage specifics and pricing and find a home protection plan that best fits within your budget.

Link Star Rating BBB Rating Monthly Cost Service Fee
Liberty Home Guard
A- $49–$60 $65–$125
American Home Shield
B $19–$90 $100–$125
Select Home Warranty
B- $44–$48 $60–$75
AFC Home Club
B $38–$63 $75–$125
First American Home Warranty
B $47–$87 $75–$125
Cinch Home Services
B $47–$67 $100–$150
2-10 Home Buyers Warranty
B+ $22–$74 $65–$100
Liberty Home Guard
Star Rating
BBB Rating A-
Monthly Cost $49–$60
Service Fee $65–$125
VISIT SITE
American Home Shield
Star Rating
BBB Rating B
Monthly Cost $19–$90
Service Fee $100–$125
VISIT SITE
Select Home Warranty
Star Rating
BBB Rating B-
Monthly Cost $44–$48
Service Fee $60–$75
VISIT SITE
AFC Home Club
Star Rating
BBB Rating B
Monthly Cost $38–$63
Service Fee $75–$125
VISIT SITE
First American Home Warranty
Star Rating
BBB Rating B
Monthly Cost $47–$87
Service Fee $75–$125
VISIT SITE
Cinch Home Services
Star Rating
BBB Rating B
Monthly Cost $47–$67
Service Fee $100–$150
VISIT SITE
2-10 Home Buyers Warranty
Star Rating
BBB Rating B+
Monthly Cost $22–$74
Service Fee $65–$100
VISIT SITE

 

Frequently Asked Questions


 

Company Information

  • Company name: Liberty Home Guard LLC
  • CEO: David Murphy, Vice President of Customer Relations
  • Address: 4101 Avenue U
  • City/State: Brooklyn, NY
  • Zip code: 11234-5119

 

Our Rating Methodology

The This Old House Reviews Team backs up our home warranty ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.  

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.