First Premier Home Warranty Review

Name: First Premier Home Warranty
Brand: First Premier Home Warranty

Established in 2020, First Premier Home Warranty is a newcomer in the home warranty industry. Although it is a young company, it’s already building a strong reputation based on positive customer feedback from third-party review sites. First Premier Home Warranty has established itself as a company worth considering for homeowners looking to purchase coverage for their home’s systems and appliances.

In this First Premier Home Warranty review, the This Old House Reviews Team will take a closer look at the company and evaluate its plans, coverage, and pricing. From there, you can decide whether it’s the best home warranty for you.

Our Take on First Premier Home Warranty

We rated First Premier Home Warranty an 8.5 out of 10 because of its quality customer service team, strong network of service providers, and overall affordability. First Premier Home Warranty is a smart investment for homeowners looking for a high-quality and affordable home warranty.

Pros and Cons of First Premier Home Warranty

Pros	Cons
✔ Highly vetted and trained service providers	✘ Only available in 32 states
✔ Discounts when you pay for your plan upfront	✘ Only one year in business
✔ Optional roof leak coverage	✘ Can’t choose your own technician

First Premier Home Warranty Plans and Coverage

First Premier offers customers two home warranty plans—a premier plan and a premier platinum plan, each available in a monthly or yearly contract option. The premier platinum plan is the most comprehensive, encapsulating all major systems and all major appliances. Homeowners interested in protection for systems and appliances not included in the core plans also have several options for add-on coverage.

Coverage	Premier Plan	Premier Platinum Plan
Plumbing System	✔	✔
Plumbing Stoppage	✔	✔
Water Heater	✔	✔
Whirlpool Bathtub	✔	✔
Electrical System	✔	✔
Oven/Range/Stove	✔	✔
Cooktop	✔	✔
Built-in Microwave	✔	✔
Dishwasher	✔	✔
Garbage Disposal	✔	✔
Trash Compactor	✔	✔
Ductwork	✔	✔
Garage Door Opener	✔	✔
Ceiling and Exhaust Fans	✔	✔
Sump Pump (Permanently Installed)	✔	✔
Air Conditioning System (2 Units)		✔
Heating System (2 Units)		✔
Refrigerator		✔
Clothes Washer		✔
Clothes Dryer		✔

Optional Add-Ons

To further customize your plan, First Premier Home Warranty allows you to purchase the following add-ons at an additional charge:

Pool/Spa ($150)
Additional Spa ($150)
Limited Roof Leak ($50)
Central Vacuum ($25)
Sump Pump ($25)
Well Pump ($75)
Septic System ($100)
Septic Pumping ($60)
Second Refrigerator ($35)
Stand Alone Freezer ($35)
Water Softener ($35)
Refrigerator Ice Maker ($35)
Free Standing Ice Maker ($35)
Additional A/C System ($75)
Additional Heating System ($75)
Additional Water Heater ($75)
Additional Garage Door Opener ($50)

First Premier Home Warranty Pricing

Plan Option	Cost
Annual Premier Plan	$379+ per year
Monthly Premier Plan	$43+ per month
Annual Premier Platinum Plan	$419+ per year
Monthly Premier Platinum Plan	$50+ per month

Customers can either sign up for a shorter-term, monthly plan, or they can pay for the full year upfront. While homeowners who purchase an annual plan are locked in for 12 months, they can save over $100 for the year.

First Premier Home Warranty charges the standard $75 service fee when a technician visits your home to resolve an issue. This cost falls on the lower end of typical service fees in the home warranty industry.

State Availability

First Premier offers home warranty coverage in the following 44 states:

First Premier Home Warranty Reviews

First Premier isn’t accredited by the Better Business Bureau and doesn’t have a rating from the organization. At the time of this review, the company holds roughly a 4-star rating from approximately 50 customer reviews.

Here are a few customer reviews from the BBB:

“Excellent customer service! They had someone down at my home within 24 hours for my plumbing issue. They also applied a senior and veteran discount for me so that saved me [money] [on] my plan price as well! Overall a trustworthy company that has your back if [something] goes out.” — Candy R. on 1/19/21

“I’m so happy my friend told me to sign up with First Premier Home Warranty! Fast and reliable service! Would recommend to everyone looking for an honest and reliable company. J**** was excellent! Extremely happy with First Premier.” — Kenny B. on 11/03/2020

“It’s become VERY clear that First Premier Warranty does absolutely everything in their power to deny a claim and not take care of their customers.”—Tyler on 5/20/2021

Our Conclusion

We give First Premier Home Warranty a rating of 8.5 out of 10. First Premier offers one of the lowest service fees in the market and features a robust network of highly trained technicians. Unlike many of its competitors, this provider offers optional roof leak coverage. However, it was only established one year ago, is only available in 44 states, and doesn’t allow you to choose your own technician.

If you’re not sure whether First Premier Home Warranty is right for you, see how the company stacks up against other top home warranty providers on key metrics. We recommend getting quotes from several providers so that you can compare prices and choose a plan that fits within your budget while providing the essential coverage you need.

First Premier Home Warranty vs. Competitors

Provider	Monthly Cost	Service Fee	BBB Rating	Years in Business	States Covered
First Premier Home Warranty	$43–$50+	$75	NR	1	32 states (Not including AR, CA, CT, HI, IA, LA, ME, MD, MA, MN, NV, NH, NM, OR, SC, VT, WA, WY)
American Home Shield	$40–$58	$75–$125	B	50	49 states (all but AK)
Select Home Warranty	$36–$38	$60–$75	B	8	46 states (all but NM, NV, WA, WI)
AFC Home Club	$43–$60	$75–$125	B	10	48 states (all but CA and HI)
Liberty Home Guard	$40–$60	$60	A	2	48 states (all but WA, WI)

If First Premier Home Warranty does not offer service in your state, or if you’re looking to compare cost and coverage options with other companies, we recommend getting free quotes from American Home Shield, Liberty Home Guard, and Select Home Warranty:

Frequently Asked Questions

Our Rating Methodology

The This Old House Reviews Team backs up our home warranty ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.