A home security system can improve overall home safety, protecting you and your family from potential home intruders. Top home security systems protect you from unexpected break-ins and allow you to keep an eye on your home remotely.

With so many providers out there, it can be hard to figure out which one has the best home security system for you. That’s where the This Old House Reviews team comes in. We’ve compared packages, pricing, contracts, installation options, and warranties to help you find the most secure system for your home.

 

Top 9 Best Home Security Systems

Provider

Best For

Monthly Cost

Equipment Cost

Contract Length

Installation Options

Trial Period

ADT

Best Overall

$35.99+

Varies

Varies

DIY or Professional

N/A

SimpliSafe

Easy Installation

$14.99+

$229+

1 month

DIY or Professional

60 days

Vivint

Smart Home Integration

$29.99+

$599

Varies by financing

DIY or Professional

3-15 days

Alder

Medical Alerts

$39.99

Varies

36-60 months

DIY or Professional

30 days

Frontpoint

Smartphone Integration

$45.00+

$129+

1-36 months

DIY

30 days

Abode

Customization

$6.00+

$199+

None required

DIY or Professional

30 days


 

ADT Home Security

ADT offers one of the best home security systems in the industry. The company has more than 145 years of experience and serves millions of customers nationwide. It also provides 24/7 professional monitoring, giving customers peace of mind that their home is protected at all times. Due to its comprehensive package options, professional installation process, and competitive pricing, ADT is our No. 1 pick for the best home security system.

ADT Best Overall
4.6/5
Packages

ADT offers five home security system packages. Packages can include a keypad panel, motion sensor, remote key fob, life safety equipment (e.g., panic buttons) and wireless door/window sensors. Advanced packages include mobile app access, an indoor/outdoor camera, a doorbell camera, a smart lock, and a smart plug. ADT’s cameras feature 720p HD, night vision, and two-way audio connections.

Pricing

ADT pricing is between $28.99 and $59.99 per month, not including equipment costs. Equipment must be paid for up front unless you choose the monthly financing option.

All professionally installed packages require a 36-month monitoring contract. Early. and installation fees apply. Taxes addt’l. For full terms and pricing visit www.adt.com/legal.

Our Take

Superlative: Best Overall

Recommended Package: We recommend the ADT Complete Package. For $59.99 a month, you can receive professional monitoring, mobile app integration, video surveillance, and smart home automation features.

ADT is one of the most comprehensive options on this list. The company offers professional and self-monitoring options for both wireless and landline security equipment. Landline equipment is an excellent option for business owners or anyone looking for higher quality video and is an uncommon offering nowadays. The company also provides plenty of smart-home options and a user-friendly mobile app to control your system with.

Pros and Cons of ADT Home Security

Pros Offers a six-month money back guarantee and a 30-day trial period Operates the largest national network of professional monitoring centers with more than 12 centers Gives customers access to a range of smart-home devices, with some packages offering mobile app remote control
Cons Minimum 36-month contract required for professionally-installed systems (24 months in CA) ADT does not professionally install standalone devices; pro-installation requires full system purchase

ADT Packages & Pricing

FeatureBasicSecureSmartVideoComplete
24/7 Professional Monitoring
Intrusion Detection
24/7 Fire, Flood, & Carbon Monoxide Monitoring
ADT Go Mobile App
Touchscreen Panel
Alexa Guard / Voice Control Integration (with Amazon Alexa)
ADT Mobile App and Remote Access
Video Surveillance (Motion activated + alerts)
Stored Video Clips (Up to 8 cameras)
Smart Home Automation

Note: The packages and prices listed are for ADT’s professionally installed systems.

If you’d like more details on ADT’s offerings, read our ADT home security system review or check out the following brand comparisons:

If you’d like to get a quote from ADT, call 888-285-6952 or fill out this simple form.

To Learn More: ADT Home Security Review


 

SimpliSafe

SimpliSafe is an affordable, no-contract alternative to other top home security systems like ADT. It’s easy to install on your own and integrates with a variety of smart-home devices. SimpliSafe is ideal for renters since installation doesn’t require you to drill into walls or doors.

SimpliSafe Best for Easy Installation
4.9/5
Packages

SimpliSafe offers five security packages. All packages include a base station, keypad, entry sensor, and motion sensor. More comprehensive packages include a key fob, smoke detector, panic button, siren, and temperature sensor.

SimpliSafe’s packages come with easy-to-install equipment that features adhesive strips for you to place your equipment wherever you want. If you want to install SimpliSafe’s cameras, minimal tools and drilling might be required.

Pricing

SimpliSafe prices range between $229 and $489 for the package equipment and $14.99–$24.99 per month for professional monitoring. The company often runs deals that allow customers to bundle professional monitoring and an alarm system. Here’s the pricing breakdown for each SimpliSafe package when bundled:

  • The Foundation Package: $160*
  • The Essentials Package: $181*
  • The Hearth Package: $262*
  • The Knox Package: $314*
  • The Haven Package: $342*

*When bundled with 24/7 professional monitoring as of May 4, 2021

Note: SimpliSafe provides a 60-day money-back guarantee with these packages.

Our Take

Superlative: Best for Easy Installation

Recommended Package: We recommend The Essentials Package. For $259, you receive three entry sensors, one motion sensor, a keypad, and a base station.

SimpliSafe’s easy-to-install packages, in addition to comprehensive equipment options, make the company our No. 2 choice for top home security systems overall. All of its systems are easy to transport and come with a three-year warranty. The company does offer limited smart-home automation options when compared with ADT or Vivint, but customers avoid the long-term contracts that come with those companies.

Pros and Cons of SimpliSafe Home Security

Pros Can arm or disarm the system from your phone, Amazon Alexa, Apple Watch, etc. System batteries last 10+ years Monthly payments with no contract required Easy to install on your own
Cons Remote control and alarm alert options only offered with more expensive monitoring SimpliCam has no facial recognition and may send false alerts May be difficult to use for customers who aren’t tech-savvy

SimpliSafe Packages & Pricing

Feature"The Foundation" Package"The Essentials" Package"The Hearth" Package"The Knox" Package"The Haven" Package
Equipment Cost$229$259$374$449$489
Base Station
Keypad
Entry Sensor✔ 1 included✔ 3 included✔ 3 included✔ 6 included✔ 4 included
Motion Sensor✔ 1 included✔ 1 included✔ 1 included✔ 2 included✔ 2 included
Siren--
Key Fob--
Smoke Detector--
Panic Button----
Temperature Sensor----
Water Sensor----

Check out how the company compares to other top home security companies in detail with these brand comparisons:

To get a quote for SimpliSafe Home Security, visit the company’s website.

To Learn More: SimpliSafe Home Security Review


 

Vivint

Vivint has more than 20 years of experience, with an emphasis on smart-home integration and automation. It’s ideal for homeowners who want to integrate their security system with existing smart-home technology gadgets. Vivint’s system easily integrates with popular smart-home platforms, such as Google Assistant and Amazon Alexa, and the company can provide assistance with features like smart air control and smart lighting.

Vivint Best for Smart Homes
4.7/5
Packages

Vivint offers five home security systems, all of which include a panel, entry sensor, voice control, and motion sensor. Advanced packages include a smart smoke detector, smart thermostat, doorbell camera, outdoor camera, smart garage door opener, and more.

Vivint’s cameras feature 1080p HD quality. Its indoor camera has a 155-degree field of view, and its outdoor camera has a 140-degree field of view. Both cameras can function with two-way audio and night vision.

All monthly monitoring plans include 24/7 professional monitoring, mobile app access, smoke alarms, and carbon monoxide detectors.

Pricing

Vivint prices range between $599 and $1,789.92 for packages and $29.99–$49.99 per month for professional monitoring.

Our Take
  • Superlative: Best for Smart Home Integration
  • Recommended Package: We recommend the Video Security Package for $1,379.95 because you can choose to pay up front or by monthly financing. This package includes the home security essentials, plus an indoor, outdoor, and doorbell cameras. If smart-home automation is more important to you, the Smart Home Control Package may be the best option.

Vivint is a great choice for anyone wanting smart-home automation and a professional installation experience. Customers are guaranteed their system will work, because Vivint does not allow DIY installation of its systems. Vivint offers more smart-home products than home security companies like ADT or Frontpoint, with integrating capability for third-party platforms like Google Home and Nest.

Pros and Cons of Vivint Home Security

Pros In-house professional monitoring includes live video monitoring, medical alert monitoring, and carbon monoxide (CO) detection Customizable package model with affordable, high-end equipment System is controllable by mobile app, key fob, or voice Integrates with third-party smart-home devices like Nest thermostat, Philips Hue smart lights, etc.
Cons Expensive up-front equipment costs and lengthy financing plan There’s no DIY installation option Has an extremely short cancellation policy of three days for a full refund

Vivint Packages & Pricing

Feature"Smart Hub Starter Kit" Package"Home Security System" Package"Smart Home Control" Package"Video Security" Package"Smart Complete" Package
Equipment Cost$599$709.98$1,049.95$1,379.95$1,789.92
Monthly Monitoring Cost$9.98$11.83$17.50$23.00$29.83
SkyControl Panel
Smart Entry Sensors (2)
Voice Control
Motion Sensor
Smart Smoke Detector--
Element Thermostat---
Smart Lock---
Smart Garage Door Opener---
Indoor/Outdoor/Doorbell Camera---

See how Vivint compares to other smart-home security systems with these comparison guides:

To get a quote with Vivint Home Security, call 855-740-4217 or visit their website here.

To Learn More: Vivint Home Security Review


 

Abode

Founded in 2014, Abode is a relatively new home security company in the industry. However, it provides a wide selection of home security system devices and monthly monitoring packages that don’t require a long-term contract. We find Abode the best for customization due to its Build My System option. This option involves working with an Abode representative to create the perfect home security system package for protecting your home.

Abode Best for Renters
4.8/5
Packages

Abode offers four home security packages. All packages come with a smart-home hub, door/window sensor, keypad, and key fob. Though it only provides a one-year warranty on its equipment, Abode’s motion sensors are easy to use and high-quality. Abode also allows customers to customize their own system through a Build My System option.

Pricing

Abode prices range from $342–$445 for packages and $0.20–$0.66 per day for professional monitoring.

Our Take
  • Superlative: Best for Customization
  • Recommended Package: We recommend the Iota Kit Middle Package. For $379, you receive door and window sensors, a keypad, key fob, smart device integration, and more. We also recommend the Build My System option for increased customization.

If you are concerned about getting each of your security needs fulfilled, Abode is a great choice for you. Its Build My System option starts with a questionnaire, which recommends devices based on device preferences and the area you’re protecting.

Many other home security companies provide custom package deals, but Abode’s monitoring plans are affordable and flexible. Products can be used for professional or self-monitoring, and its professional monitoring is charged per day rather than per month.

Pros and Cons of Abode Home Security

Pros Doesn’t require a long-term contract Abode Cue integration connects and controls smart-home devices On-demand professional monitoring available
Cons Limited devices included in starter kits 4G cellular backup only available with Pro Plan

Abode Packages & Pricing

Feature"Smart Security Middle" Package"Iota Kit Middle" Package"Smart Security Kit Elite" Package"Iota Kit Elite" Package
Equipment Cost$342$379$389$445
Keypad
Key Fob
Sticker--
Motion Sensor✔ 1 included-✔ 2 included✔ 1 included
Door/Window Sensors✔ 3 included✔ 3 included✔ 4 included✔ 4 included
Smart Device Integration
Built-in Motion Detector--
Wifi-Enabled--
Type of GatewayGen 2iotaGen 2iota

You can also see how Abode compares with top providers with these brand comparisons:

To get a quote from Abode, visit their website here.

To Learn More: Adobe Home Security Review


 

Frontpoint

Frontpoint provides one of the best DIY systems in the industry. It comes with 24/7 professional monitoring, no long-term contracts, and highly customized smartphone notifications. Frontpoint sends the equipment straight to your door. All you need to do is connect the monitoring hub and sensors to your Wi-Fi.

Note: Frontpoint includes yard signs, window decals, and door stickers with all home security systems.

Frontpoint Best Smartphone App
4.8/5
Packages

Frontpoint offers four security packages. All packages include a hub and keypad, door/window sensor, and motion sensor. More advanced plans include a glass-break sensor, smoke/heat sensor, and indoor camera.

Pricing

Frontpoint pricing ranges from $129 to $479 for package equipment. If you choose to pay for your equipment with the monthly financing option, prices range between $17 and $40 per month. Frontpoint’s optional professional monitoring plans cost $44.99–$49.99 per month.

Our Take

Superlative: Best for Smartphone Integration

Recommended Package: We recommend the Safe Home Everyday Package. For $295.94, you receive three door and window sensors, two motion sensors, and a hub and keypad. The extra sensors allow you to secure multiple rooms, providing extra security.

If you value control and a user-friendly experience, Frontpoint is a great choice for you. Though other top home security systems use smartphone applications, we found Frontpoint’s mobile app to be the most impressive. The app arms and disarms your system no matter where you are, and it also allows you to view live or recorded video. Notifications and alerts can be received over email, text, and push notification. Customers are even able to control locks, thermostats, and lights through the app.

Pros and Cons of Frontpoint Home Security

Pros Highly customized smartphone notifications No contract required 30-day money-back guarantee
Cons Expensive professional monitoring Monitoring plan required for full functionality No professional installation available

Frontpoint Packages & Pricing

Feature"Safe Home Starter" Package"Safe Home Everyday" Package"Safe Home Select" Package"Safe Home Preferred" Package
Package Price$129.00$295.94$383.92$479.90
Hub And Keypad✔ 1 included✔ 1 included✔ 1 included✔ 1 included
Door/Window Sensor✔ 2 included✔ 3 included✔ 4 included✔ 5 included
Motion Sensor✔ 1 included✔ 2 included✔ 2 included✔ 2 included
Glass Break Sensor
Smoke And Heat Sensor
Indoor Camera

When analyzing customer service and sales calls, we observed that customers who did not own a smartphone or were concerned about using a smartphone had difficulties setting up their systems. If you’re uncomfortable with smartphones and apps, you should let Frontpoint know in advance and be sure to have a tech-savvy friend or family member on hand to help.

To get a quote with Frontpoint, call 833-823-5612 or visit their website here.

To Learn More: Frontpoint Home Security Review


 

Alder

Alder Home Security is a basic home security system that is ideal for those who are new to home security systems. Alder helps you create a customized package based on your needs and the size of your home. Alder’s medical alert pendants and buttons paired with its professional monitoring make it an excellent choice for those concerned about medical emergencies.

Alder Best for Medical Alerts
4.6/5
Packages

Alder provides only custom packages, unlike most home security companies. It offers a touchscreen panel, indoor/outdoor cameras, door/window sensors, motion detectors, medical alert buttons, doorbell cameras, and other items. You can expect to receive two-way audio with Alder’s indoor cameras.

Pricing

Alder’s custom package pricing will vary depending on the items you choose. However, professional monitoring fees start at $39.99 per month.

Our Take
  • Superlative: Best for Medical Alerts
  • Recommended Package: We recommend the Alder’s custom packages for the high-quality equipment, such as the touch screen panel, indoor and outdoor cameras with two-way audio, the doorbell camera, and the medical alert pendant.

Alder features many industry-standard home security options, such as smart-home automation with Amazon Alexa and easy-to-install equipment. Though Alder requires a three- to five-year contract, the company provides a 30-day trial period and a one-year warranty on its equipment. We also found Alder’s commitment to life safety a great perk of the company. It adds another layer of security to your system for flooding, fires, and medical emergencies.

Pros and Cons of Alder Home Security

Pros Simple and straightforward home security panel Most plans include 24/7 professional monitoring and mobile app access One of the quickest average response times on the market (3.4 seconds)
Cons Lengthy 36-month initial contract required Difficult to cancel a contract

Alder Packages and Pricing

Alder provides only custom packages, unlike most home security companies. It offers a touchscreen panel, indoor/outdoor cameras, door/window sensors, motion detectors, medical alert buttons, doorbell cameras, and other items. You can expect to receive two-way audio with Alder’s indoor cameras.

Alder’s custom package pricing will vary depending on the items you choose. However, professional monitoring fees start at $39.99 per month.

To get a quote for Alder Home Security, call 844-431-0264 or visit its website here.

To Learn More: Alder Home Security Review


 

Canary

Canary Home Security is a great option for those looking for top-tier technology in their home security system. Each of Canary’s packages comes with a video camera that alerts you to activity inside the home, records video, and automatically adjusts its security mode based on home activity. Canary can also assist with smart-home integration to help monitor temperature and air quality.

Canary Best for Two-Way Audio
4.5/5
Packages

Canary provides three package options. Its packages combine the cameras and services listed above. Here are the packages customers pick from:

  • Starter Pack: Canary Pro (1) and Canary Flex (1)
  • Total Home Pack: Canary Pro (1) and Canary Flex (2)
  • Outdoor Security Pack: Canary Flex (2) and Secure Mount (1)
Pricing

Canary’s prices include camera costs, ranging from $99 to $199. Customers then choose from Canary’s three service plans, which run from $9.99 to $14.99 per month.

Canary also provides an affordable payment model. When you receive Canary’s equipment, you technically rent the equipment for a monthly fee rather than pay for it all at once.

Our Take
  • Superlative: Best for Two-Way Audio
  • Recommended Package: We suggest Canary’s Starter Pack, which includes intelligent cameras that feature motion detection, night vision, and a built-in siren. Canary’s Premium Service plan will add two-way audio to this package.

We recommend Canary for tech-minded homeowners looking for the best home security systems with cameras. We find the HD two-way Canary Talk feature paired with live video on Canary’s mobile app particularly impressive. It lets you communicate remotely by speaking into the Canary app on your mobile device and having the audio play out of your Canary device’s speaker.

Canary does not offer separate motion sensors in its packages. Its system uses “computer vision” to register changes in on-screen pixels, registering pixel changes as motion. Canary’s computer vision algorithms then try to filter out repetitive motion from things like ceiling fans, or background motion like lights and shadows to provide you with intelligent notifications.

Canary is also perfect for outdoor monitoring with night vision in all of its packages.

Pros and Cons of Canary Home Security

Pros Cameras have night vision capabilities Alarm modes automatically change based on home activity Users can receive two-way communication with Canary Premium Service Devices are free, so customers only pay a monthly service fee
Cons Doesn’t offer professional monitoring services Doesn't offer window or door sensors Can only access one day of video history with the free plan

Canary Packages & Pricing

FeatureCanary ViewCanary ProCanary Flex
Cost$99$169$199
Motion Detection
Night Vision
90 Decibel Siren
Temperature, humidity, and air monitoring
Weatherproof
Wireless
CameraHD Camera with 1080p image sensorHD Camera with 1080p image sensorHD Camera with 1080p image sensor
Field of View147-degree wide-angle lens147-degree wide-angle lens116-degree wide-angle lens

See what home security system package Canary can provide you by visiting here.

To Learn More: Canary Home Security Review


 

Scout

Scout Alarm provides another great option for DIY home security systems that allows you to avoid a long-term contract. The Scout Elements Package comes with the best alarm system with disaster prevention tools such as a smoke alarm and water sensor to help you catch fires or flood damage early. The company also provides some great perks, such as a 60-day return policy and a three-year warranty.

Scout Best for Disaster Prevention
4.7/5
Packages

Scout offers four packages, and it also allows customers to build their own security package. Scout’s security system is based on sensors and alarms rather than cameras. Every package also comes with a yard sign and door panel.

Pricing

Scout’s prices run from $222 to $5,549 for equipment. Its monthly monitoring costs are either $9.99 for the Always On plan or $19.99 for the Always On+ plan.

Our Take
  • Superlative: Best for Disaster Prevention
  • Recommended Package: We recommend the Scout Large Pack, which includes enough sensors to cover your entire home. We also suggest the Always On+ Plan to receive professional monitoring with police and fire dispatch for a complete disaster prevention system.

Scout is a fairly inclusive home security company. It assists with smart-home automation with platforms like Amazon Alexa, and it provides a 60-day free-return policy. Though Scout charges for self-monitoring through the Scout mobile app, customers can save money with free shipping on orders over $200. Similar to Alder, Scout features a variety of equipment outside of ones that help with break-ins.

Since it offers impressive disaster protection equipment, it’s one of the best home security systems for homes in areas prone to floods, wildfires, or other natural disasters.

Pros and Cons of Scout Home Security

Pros 60-day free returns 3-year warranty on equipment Compatible with voice assistants like Amazon Alexa and Google Assistant
Cons Charges for self-monitoring through the Scout app Limited devices offered in most basic package Doesn’t offer professional installation

Scout Packages & Pricing

FeatureScout Small PackScout Large PackScout Elements PackScout Architect Pack
Price$222$319$349$549
Scout Hub
Door Panel
Smart Lock
Glass Break Sensor
Water Sensor
Yard Sign
Motion Sensor✔ 1✔ 2✔ 1✔ 1
Access Sensors✔ 1✔ 5✔ 4✔ 4
Key Fobs✔ 2✔ 2✔ 2✔ 2

See how Scout can help with your home’s disaster prevention by learning more on the company’s website here.

To Learn More: Scout Alarm Home Security Review


 

Blue by ADT

Blue by ADT is ADT’s DIY home security service and is a great starting place for those interested in going the DIY route. With its base package, customers receive two security cameras, a video doorbell, and an optional sensor. Customers can also take advantage of other useful features, such as local video storage options and facial recognition technology.

Blue by ADT Packages & Pricing

Blue by ADT offers four package options. Each package features a number of security cameras, alarm sensors and other equipment that you can mix and match to fit your home’s security needs.

Blue by ADT costs $109.19 to $349.99 up-front for an equipment package. Customers decide on either $2.99 or $12.99 per month for cloud storage. Customers can either self-monitor for no additional cost, or they can opt for a monthly $19.99 professional monitoring service.

Our Take on Blue by ADT

  • Superlative: Best for Beginners
  • Recommended Package: We suggest you look into the Build-Your-Own Package with Blue by ADT. This option gives you some control over your total equipment cost and allows you to choose the right equipment for your home and family’s security needs.

Blue by ADT is a great option for anyone starting with home security. The company offers simple package options with plenty of customization and flexibility. Customers get access to a user-friendly mobile app, ADT monitoring service without the lengthy contract, and a 30-day free trial for professional monitoring. Blue by ADT’s equipment is simple and easy-to-use making it a prime choice for home security beginners.

To Learn More: Blue by ADT Review


 

Additional Home Alarm Systems

Of course, the listed providers are only some of the best home security companies to choose from. Here are a few other home security companies that may have an alarm system that’s right for you.

  • Ring: Known primarily for its video doorbell cameras, Ring also offers a range of cameras and other security equipment. Ring may be best for those on a budget looking for the best home alarm systems, since the company offers some of the most affordable systems in the industry.
  • Google Nest: Google offers home alarm systems that easily integrates with its other smart home products, which is great if you rely on your Google Assistant for home automation.
  • Blink: If security cameras are your main concern, check out Blink’s products for night vision, motion activation, indoor/outdoor monitoring, and more.
  • Xfinity Home: Xfinity customers can receive a discount by bundling the company’s best security system with its phone, internet, and cable services. If you only want to pay one bill for all of the above, you may want to give this company a shot.

Ongoing Deals

Check out some of the current deals offered by some of the top home security system providers:

  • ADT: $100 Visa® Reward Card with purchase
  • SimpliSafe: save 20% with 24/7 professional monitoring, get one free month of professional monitoring, and a free HD camera with your package
  • Abode: 15% off accessories with purchase of a starter kit
  • Frontpoint: Save 25% on monthly payments and get a free doorbell camera
  • Alder: 50% off an outdoor camera
  • Canary: Free HD camera with night vision in every package
  • Blue by ADT: First month of 24/7 professional monitoring free with purchase of a plan

Frequently Asked Questions

Our Rating Methodology

The This Old House Reviews team is committed to providing comprehensive and unbiased home security system reviews to our readers. This means earning your trust through transparent reviews and having the data to back up our ratings and recommendations.

Our Reviews Team reviewed 32 companies and spent 744 hours researching and testing products and services to help us compare home security systems. We compare key factors such as package options, cost, reliability, and ease of use. Our rating system for home security providers is on a 100-point scale based on 10 factors:

  • Number of systems (5): Does the company offer a variety of systems? Do they restrict their package options due to a lack of diverse equipment? Does the company allow the customer to build their own system?
  • Special features (10): What features does the company offer that set it apart from other home security systems or providers? Is there anything included in the company’s monitoring services that other providers do not offer?
  • Installation options (5): Does the company offer professional installation? Does the company require professional installation? Can the customer install the system themselves?
  • Connectivity and smart-home automation (15): Can the security system integrate with popular smart-home platforms such as Google Assistant and Amazon Alexa? Does the company offer equipment to assist with smart-home automation features including smart thermometers and smart lighting?
  • Pricing (15): Does the company offer competitive pricing for its equipment and services when compared with other companies on the market?
  • Contract period (5): Does the company offer a short contract period? Does it require a long contract period? Can the customer avoid a contract altogether?
  • Warranty (15): What warranties or guarantees does the company place on its equipment? How many warranties are included for each customer, and how long do the warranties last?
  • Trial period (15): Does the company offer a trial period? If so, how long is that trial period? Is the trial period long enough for the customer to learn if they enjoy the security system or not?
  • Usability (5): Are the company’s equipment and services user-friendly enough for the average consumer to use them without hassle?
  • Trustworthiness (10): How long has the company been in business? What do popular customer review sites state about the company? Does the company have any pending legal action?

To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.