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Frontpoint vs. Vivint

Frontpoint and Vivint are two popular home security companies that offer their services in the U.S. and Canada. Learn which provider is best for your home by reading our Frontpoint vs. Vivint side-by-side comparison.

Author Icon Written by Brenda Woods Updated 04/08/2024

Frontpoint and Vivint are two prominent home security companies that sell security equipment and plans in the U.S. and Canada. In this article, we analyze both providers’ equipment, professional monitoring plans, and pricing in order to provide a Frontpoint vs. Vivint comparison to help you determine which offers the best home security to suits your needs.

Our Take

Frontpoint has a much longer trial period and sells more affordable security equipment than Vivint. However, Vivint provides professional installation and offers less expensive monitoring plans. Both Frontpoint and Vivint offer video surveillancesmart home compatibility, and multiple security packages.

Frontpoint vs. Vivint: Side-by-Side Comparison

ProviderFrontpointVivint

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This Old House Rating

9.7 / 10

8.5 / 10

24/7 Monitoring

Monthly Monitoring Cost

$44.99–$49.99

$29.99–$44.99

Contract Length

Month-to-month

None if equipment is purchased upfront

Trial Period

30 days

3 days

Professional Installation

DIY Installation

Mobile App Access

Motion Detection

Smart Home Compatibility

Video Surveillance

Video Streaming Capability

Frontpoint vs. Vivint: Overview

Frontpoint Overview

Founded in 2007, Frontpoint is recognized as the first nationwide home security company to include smart security in every system. Frontpoint has been awarded for its top-notch customer service, and our Reviews Team named it one of the best home security companies of 2020.

Vivint Overview

Founded in 1999, Vivint is recognized for its in-house equipment development and professional monitoring services. Vivint was listed among Fast Company’s 50 Most Innovative Companies in 2017, and our Reviews Team named this company among the top home security companies in the industry.

To learn more about Vivint home security, view plans and packages here.

Frontpoint vs. Vivint: Pros & Cons

Frontpoint Pros & Cons

Pros
DIY installation
Equipment is very affordable
Lengthy trial period
Month-to-month contract length
24/7 professional monitoring
Cons
Professional monitoring plans are more expensive than others
Doesn’t offer option of professional installation
Limited customer support hours of operation
Professional monitoring is performed by a third party
Not available in Las Vegas or Henderson, NV, nor in the Canadian province of Quebec.

Vivint Pros & Cons

Pros
Over 20 years of experience in the home security industry
Sales representatives are also the installers, so they have a thorough understanding of the company’s systems
Security system be controlled via voice, key fob, or mobile app
Integrates with a variety of smart home devices
In-house, 24/7 professional monitoring
Cons
Trial period is very short
No option for DIY installation
Only the premium security package comes with video monitoring
Equipment cost is high compared to other home security providers
Not available in Maine and only available in limited Canada provinces

Frontpoint vs. Vivint: Packages

Both Frontpoint and Vivint offer a variety of security and life safety devices for homeowners. Learn more about each company’s equipment below.

Frontpoint Packages

Feature“Safe Home Starter” Package“Safe Home Everyday” Package“Safe Home Select” Package“Safe Home Preferred” Package

Hub and Keypad

✔ 1 included

✔ 1 included

✔ 1 included

✔ 1 included

Door/Window Sensor

✔ 2 included

✔ 3 included

✔ 4 included

✔ 5 included

Motion Sensor

✔ 1 included

✔ 2 included

✔ 2 included

✔ 2 included

Glass Break Sensor

Smoke and Heat Sensor

Indoor Camera

Frontpoint offers five different equipment packages: Safe Home Starter, Build Your Own package, Safe Home Everyday, Safe Home Select, and Safe Home Preferred.

  • Safe Home Starter: Includes one Frontpoint hub and Frontpoint keypad, two door/window sensors, one motion sensor, one yard sign, one set of window decals, and one door sticker.
  • Safe Home Everyday: Includes nine items—compared with the Safe Home Starter package, this plan offers one additional door/window sensor and one additional motion sensor.
  • Safe Home Select: Includes 12 items—a smoke and heat sensor and a glass break sensor, along with four door/window sensors.
  • Safe Home Preferred: Frontpoint’s premium package, comes with 14 items. This is the only package that comes with an indoor camera for video monitoring, and it includes five different door/window sensors.
  • Build Your Own: This security package lets homeowners purchase the security items they want separately.

Here are the security items the company sells, broken down by category:

  • Control Panel: Frontpoint Touchscreen, extra keypad
  • Intrusion: Door/window sensor, motion sensor, glass break sensor, garage door tilt sensor
  • Environmental: Smoke and heat sensor, carbon monoxide sensor, flood sensor
  • Cameras: Indoor camera, doorbell camera, outdoor camera, premium indoor camera
  • Home AutomationSmart door lock, wireless light control, light bulb
  • Accessories: Keychain remote, panic pendant, yard sign, window decals, door stickers

Vivint Packages

Feature“Vivint Smart Hub Starter Kit” Package“Home Security System” Package“Smart Home Control” Package“Video Security” Package“Smart Complete” Package

SkyControl Panel

Smart Entry Sensors (2)

Voice Control

Motion Sensor

Smart Smoke Detector

Element Thermostat

Smart Lock

Smart Garage Door Opener

Doorbell Camera

Outdoor Camera

Ping Indoor Camera

Vivint sells five different equipment bundles. The company allows homeowners to purchase extra cameras, sensors, and detectors as needed with these bundles.

  • Smart Hub Starter Kit: Vivint’s most basic equipment package. The most significant item it includes is the Smart Hub, the touch screen panel that is the command center of the security system. It also includes two smart entry sensors, one motion sensor, one water sensor, and $100 toward additional sensors.
  • Home Security System Bundle: Includes everything in the Smart Hub Starter kit plus a smart smoke detector that is capable of unlocking smart locks in case of an alarm. This equipment bundle is designed for homeowners that subscribe to the company’s Smart Security plan.
  • Smart Home Control Bundle: Contains everything in the plans above plus a smart garage door opener, a smart door lock, and a smart thermostat. This bundle is designed for homeowners who subscribe to the company’s Smart Home Control plan.
  • Video Security Bundle: Includes everything in the Smart Hub Starter Kit, plus an indoor camera, outdoor security camera, and a video doorbell. It also comes with Vivint Smart Drive, a storage device that saves all playback recordings. This bundle is designed for homeowners who subscribe to the company’s Smart Home Video plan.
  • Smart Complete Bundle: The most comprehensive equipment bundle, Vivint’s Smart Complete bundle includes everything in the Smart Home Control bundle plus the security devices in the Video Security bundle.

Frontpoint vs. Vivint: Monitoring Plans

Frontpoint and Vivint both offer multiple professional monitoring plans that homeowners can choose from. Below, we cover the benefits that come with each plan.

Frontpoint Monitoring Plans

FeaturesInteractive PlanUltimate Plan

100% wireless & cellular

24/7 professional monitoring

Automated system check

Crash and smash protection

Expandable and portable

Geo-location services

Mobile alert and notifications via email and text

Remote access and control

Sensor history

Unique user codes

Motion triggered alerts

Night vision enabled

Light control

Live video streaming

Smart lock control

Video and image history

Vivint Monitoring Plans

FeaturesSmart Security PlanSmart Home PlanSmart Home Video Plan

24/7 professional monitoring

Mobile app

Smoke and CO monitoring

Medical alert system

Smart home features and integrations

Video monitoring

Frontpoint vs. Vivint: Pricing

In terms of pricing, Frontpoint’s equipment is more affordable than Vivint, but Vivint’s professional monitoring plans are less expensive than Frontpoint.

Frontpoint Pricing

Pricing“Safe Home Starter” Package“Safe Home Everyday” Package“Safe Home Select” Package“Safe Home Preferred” Package

Package Price

$99.00

$295.94

$383.92

$479.90

Price with Monthly Financing

$17.00

$25.00

$32.00

$40.00

Frontpoint’s pricing is relatively straightforward and can be viewed in the tables below. Homeowners who choose the company’s Build Your Own package can calculate their anticipated cost using the prices listed on the company’s website.

Frontpoint charges $44.99 per month for its Interactive plan and $49.99 per month for its Ultimate plan.

Vivint Pricing

Pricing“SkyControl Starter Kit” Package“Home Security System” Package“Smart Home Control” Package“Video Security” Package“Smart Complete” Package

Equipment Cost

$599

$709.98

$1,049.95

$1,379.95

$1,789.92

Optional Monthly Financing Cost

$9.98

$11.83

$17.50

$23.00

$29.83

Vivint gives homeowners a few options in terms of pricing structure. If homeowners pay for all of their equipment upfront, they can pay month-to-month for monitoring services. If they want to finance their equipment, they will need to bundle it with monitoring services and sign a five-year contract with a monthly payment.

Here are the prices for Vivint’s monitoring services:

  • “Smart Security” Monitoring Plan: $29.99/month
  • “Smart Home” Monitoring Plan: $39.99/month
  • “Smart Home Video” Monitoring Plan: $44.99/month

Our Conclusion

Both Frontpoint and Vivint have solid reputations and offer a variety of equipment packages and professional monitoring plans. If you’re looking for a provider that offers professional monitoring but prefer DIY installation, consider Frontpoint. If you’d like professional monitoring and installation, then Vivint may be the better option.

To get a free quote from Frontpoint or Vivint, use the tool below.

If you’re not sure whether Frontpoint or Vivint is right for you, see other top-rated security providers in the table below.

Compare Top-Rated Home Security Providers

ProviderAbodeADTSimpliSafe

Get A Free Quote

View Plans

View Plans

View Plans

Equipment Prices

$149–$1,249

Bundled with contract

$200+

Monitoring Prices (Per Month)

$6.00-$20.00

$29+

$15.00–$25.00

Contract Required

No contract

36 month contract

No contract

Professional Installation

$99+

$99+

$79

DIY Installation

24/7 Monitoring

Motion Detection

Smart Home Compatibility

Mobile App Access

✔ With interactive monitoring

Video Surveillance

✔ With SimpliCam purchase

Video Streaming Capability

✔ With SimpliCam purchase

Frequently Asked Questions

Is Vivint better than ADT?

Vivint and ADT were both named among the best home security companies by our review team. We named ADT as the best overall home security provider and Vivint as the best provider for smart home integration services.

Can Frontpoint be hacked?

Frontpoint systems are secured by bank-grade encryption, which is typically 128 or 256-bit AES. As such, Frontpoint is very unlikely to be hacked.

Does Frontpoint work without Wi-Fi?

The Frontpoint Hub can function without Wi-Fi by using cellular communication. However, many homeowners choose to connect their Hub to Wi-Fi as a backup communication method.

Compare More Home Security Systems:

Our Rating Methodology

We back up our home security recommendations with a detailed rating methodology that we use to objectively score each provider. Our research includes analyzing product specifications, reviewing service and plan information, speaking with customer service representatives, and analyzing customer reviews. We then score the provider against our review standards for system options, special features, installation options, connectivity and smart-home automation features, pricing, contract terms, warranty, usability, availability of a trial period, and trustworthiness to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.