This Old House Rating: 9.3 / 10
Scout Home Security offers DIY security solutions for customers who don’t want to be locked into a contract. Through four unique security packages and two monitoring plans, Scout gives customers a choice in how they want to secure their home. Offering 60-day free returns, a three-year warranty, and free shipping on orders of $200 or more, Scout Home Security systems are adaptable and are able to change as you do.
Read on to learn more about Scout’s home security bundles, pricing, and professional monitoring plans, and determine if this is the best home security company for you.
Our Take on Scout Home Security
We rated Scout Home Security a 9.3 out of 10. The provider has a variety of home security packages and gives customers the option to create a customized security package. On the other hand, Scout only has around five years of experience and isn’t accredited or rated by the Better Business Bureau (BBB).
Scout Home Security Packages
Scout Home Security has four security packages for customers to select from. If the packages don’t contain what you need, or if you need additional items, Scout gives a fifth option to build your own package.
Scout Home Security Package Comparison
Scout Home Security gives you the option of purchasing a self-monitored or professional-monitored home security plan. Each plan comes with features like 4G LTE cellular, battery backup, and no annual contract.
Scout Home Security Pricing
Here’s an overview of Scout’s package pricing:
Scout Home Security Package Pricing
Here’s a look at the cost of Scout’s home security plans:
Scout Home Security Monitoring Plan Pricing
Scout Home Security Warranties
Scout offers a 60-day return policy for all hardware purchased through the company. Customers receive a prepaid return label and a full refund upon Scout receiving the return. Scout offers a three-year warranty on all defective devices, shipping a replacement to customers free of charge.
Scout offers customer service from 9 am until 6 pm CST seven days a week. In addition to phone support, Scout supports customers via email and created a Scout Knowledge Base, where customers can look at user manuals and frequently asked questions.
Scout Home Security Reviews
As a relatively new DIY home security provider with just over five years of experience, Scout hasn’t opened an account with the BBB and therefore has no rating.
The This Old House Reviews Team gives Scout Home Security a 9.3 out of 10. Scout offers affordable DIY security packages that cover the basics when it comes to home security. If you want more than just an average security system, Scout lets you supplement their packages with additional devices or build your own system. Although Scout lets you self-monitor, the provider does charge for this feature unlike many other DIY home alarm system companies.
Scout Home Security vs. Competitors
If you’re still unsure if Scout is right for you, compare it to other top-rated security companies in the industry.
Top-Rated Alternatives to Scout
Our Rating Methodology
The This Old House Reviews Team backs up our home security recommendations with a detailed rating methodology that we use to objectively score each provider. Our research includes analyzing product specifications, reviewing service and plan information, speaking with customer service representatives, and analyzing customer reviews. We then score the provider against our review standards for system options, special features, installation options, connectivity and smart-home automation features, pricing, contract terms, warranty, usability, availability of a trial period, and trustworthiness to arrive at a final score out of 100.
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