ADT vs. Vivint

ADT has been in the home security industry for a long time, and its signature lawn signs are readily recognizable. Another great home security option, though, is available through Vivint. Both providers made our list of the best home security companies and offer great tools and services, as well as smart-home integration. But how are they different?

We examined both ADT and Vivint and considered their plans, costs, and equipment. Here, we break down the differences between the two home security companies and make recommendations on what kind of customer might benefit most from each.

*Requires 36-month monitoring contract. Early termination and installation fees apply. New customers only. For full terms see ADT.com/legal.

Our Take

ADT is slightly cheaper than Vivint, and it offers more customization options. Vivint Smart Home, though, provides more updated technology for your house’s security system, including advanced smart-home integration.

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ADT vs. Vivint Overview

ADT Overview

ADT home security has assisted millions of customers in the last 140 years. With 24/7 customer support and a six-month money-back guarantee*, ADT provides home security solutions that suit many budgets.

Here are some benefits to ADT:

• Longevity and a good reputation in the industry
• ADT has the largest nationwide network of monitoring centers
• Six-month money-back guarantee on installation and monitoring fees*

*Certain restrictions apply.

Vivint Overview

Vivint offers home security technology that is fully integrated into your smart home, and it has excellent mobile app integration. With 20 years of experience in home security systems, Vivint emphasizes wireless security and easy DIY installation.

Here are some of the major selling points for Vivint:

• Integrates with third-party smart-home devices like Google Nest, Amazon Echo, etc.
• Highly customizable system that is easy to use and understand
• Great mobile app integration that allows full control of your home

What Do ADT and Vivint Have in Common?

Though both companies have different approaches, ADT and Vivint share some common ground. Here are some ways they are similar:

• Types of security equipment: Both services strive to provide the most up-to-date technology in professional monitoring. Both services are able to secure your home with high-end home security cameras, smoke detectors, water sensors, and much more.
• Mobile App Integration: Both feature an easy-to-use mobile app that allows you to monitor your home from your smartphone, as well as receive alerts and stream video.
• No Third-Party Provider: Both companies provide their own monitoring rather than utilizing a third-party provider.

How Are ADT and Vivint Different?

Though ADT and Vivint have similar equipment and tools, they also have different approaches to home security:

• Monthly Monitoring Cost: Vivint charges slightly more—a little over $5—than ADT for its monthly monitoring cost.
• Money Back Guarantee: ADT offers an impressive six-month money back guarantee while Vivint has the standard 30-day guarantee.
• BBB Rating and Accreditation: ADT is accredited by the Better Business Bureau (BBB) and has an A+ rating, while Vivint is not accredited by the BBB and has a C- rating.*

* Better Business Bureau ratings and customer review scores are subject to frequent change. These details are accurate as of April 17, 2021.

ADT vs. Vivint Packages

ADT Packages

ADT home security features a few different contract options that can cover customer needs. Customers who do not need smart-home integration may enjoy The ADT Secure Package, which features 24/7 alarm monitoring, panic buttons, wireless door and window sensors, and a motion sensor. Other packages, such as the ADT Smart Package and the ADT Complete Package, include more smart devices. Both packages offer specific smart-home integration and professional monitoring capabilities, and then the ADT Complete Package builds upon both of them while adding a smart lock and smart plug.

Note: A 36-month monitoring agreement is required for customers (24 months for California residents).

Vivint Packages

Across five different equipment bundles, Vivint allows you to build your smart-home security system from the ground up. Vivint’s base-level equipment package, the Smart Hub Starter Kit, provides you with a touch-screen command center for the security system. It also provides one water sensor, one motion sensor, two smart-entry sensors, and $100 toward additional sensors. The Smart Complete package is the most comprehensive, with outdoor cameras and a doorbell camera.

ADT vs. Vivint Pricing

ADT Pricing

For base package installation, ADT costs $99 for qualified customers. Keep in mind that upgraded packages will require additional installation fees, and additional fees may apply for customers requiring a cellular hookup. Monthly monitoring prices range between $28.99 and $59.99, and you can pay it with either a credit card or automatic bank withdrawal.

Vivint Pricing

You have the option to purchase your Vivint equipment with a single, up-front payment or to finance it all. If you pay up front, your monitoring services will be billed on a month-to-month basis. If you choose to finance Vivint’s equipment, the costs are bundled with monitoring services in a five-year contract with monthly payments.

Vivint’s professional monitoring contracts and prices are:

• Smart Security Plan: $29.99/month
• Smart Home Plan: $39.99/month
• Smart Home Video Plan: $44.99/month

ADT vs. Vivint: How It Works

How Does ADT Work?

After you have purchased a plan with ADT, a professional will come to your house to install your new ADT system. They will set it up and test it for you, and after it is running properly you can control everything from the control panel provided by ADT and from the mobile app.

When there is an alert to your sensors, ADT will attempt to contact you to confirm whether or not an emergency is happening. Then, one of ADT’s monitoring centers will notify the proper authorities and dispatch them.

How Does Vivint Work?

Vivint offers free home installation for its security equipment.

When your Vivint sensors are triggered, a representative from Vivint will contact you to confirm that an emergency is occurring. If you are in trouble or the representative cannot reach you, police will be notified and dispatched immediately to your home.

Our Conclusion

Both ADT and Vivint provide security and safety to millions of customers throughout the United States through excellent customer service and great equipment. In fact, Our Reviews Team has named both to our list of best home security companies. If you are looking for the most comprehensive, adaptable, and extensive home security service provider, ADT can meet your needs. Vivint, on the other hand, is perfect for anyone looking for smart-home integration and the most cutting-edge technology in the home security industry.

To get a free quote and obtain more information about ADT or Vivint, use the tool below.

*Requires 36-month monitoring contract. Early termination and installation fees apply. New customers only. For full terms see ADT.com/legal.

If you are still unsure whether ADT or Vivint is right for you, compare both to other top-rated security providers in the industry below.

Compare Top-Rated Home Security Providers

Frequently Asked Questions

Our Rating Methodology

We back up our home security recommendations with a detailed rating methodology that we use to objectively score each provider. Our research includes analyzing product specifications, reviewing service and plan information, speaking with customer service representatives, and analyzing customer reviews. We then score the provider against our review standards for system options, special features, installation options, connectivity and smart-home automation features, pricing, contract terms, warranty, usability, availability of a trial period, and trustworthiness to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.