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Palmetto Solar Review: Services and Plans

Palmetto Solar offers solar products to over 15 states, providing homeowners with sustainable energy solutions to supplement their electrical needs. In this review, the This Old House Reviews Team looks into Palmetto services and protection plans to help you decide if the company is the right solar provider for you.

Solar Panels Adobe

Choosing to supply your home with solar energy not only helps you save money on your electric bill, but it also allows you to combat the emission of fossil fuels like coal and natural gas. Palmetto helps put your solar plans into action, offering consultations and financing plans to support your solar panel installation.

With comprehensive warranties, responsive customer support, and extensive solar offerings, Palmetto Solar helps give you peace of mind that your solar energy system is properly installed and supported. Read our review on Palmetto services, warranties, and protection plans to decide if they’re the best solar provider for your home.

To see solar pricing in your area, fill out this simple form.

Is Palmetto Solar Worth It?

Palmetto Solar offers customers generous solar panel warranties and an online tool to calculate their potential savings by going solar. Their comprehensive solar installation method and additional protection plan make them a good solar provider for customers who want to protect their solar investment.

Compare the advantages and disadvantages of Palmetto Solar below.

Pros and Cons of Palmetto Solar

Pros Cons
Pros Cons
Offers an additional protection plan with active monitoring and discounts Doesn’t provide financing information on their website
Provides an online tool that calculates how much you can save by going solar Requires an additional monthly fee for active monitoring
Protects solar panels with a 25-year output warranty

Palmetto Solar Power Services

Palmetto Solar provides a variety of services, including solar panel installation and energy storage.

Solar Panel Installation

Palmetto installs solar panel systems for customers looking to generate clean energy for their homes. The company owns the installation process from start to finish, using your home’s structure and energy consumption into consideration before designing and installing your system. When you commit to a solar system from Palmetto, the process typically involves five steps:

  1. Consultation—Palmetto begins the process with an at-home consultation with a Palmetto technician who analyzes how your home can incorporate solar energy into its current electrical infrastructure. Usually, the technician will consider factors like roof size, roof slope, and your monthly electric bill before designing a system.
  2. Financing—To help you purchase your solar panel system, Palmetto offers a variety of financing options. Although the company’s website doesn’t detail specific plans, typical solar purchasing plans include a loan, lease, or power purchase agreement.
  3. Survey and design—Once the financials are squared away, Palmetto creates a system specific to your home. The company also takes care of acquiring permits based on your state requirements and system needs.
  4. Installation—When the design and paperwork requirements are complete, installation begins and may last a couple of days.
  5. Ongoing support—If you decide to cover your solar panels with additional protection, Palmetto offers support and maintenance services through their Peace of Mind Protection Plan.

Note: Due to COVID-19, Palmetto is currently offering virtual consultations.

Energy Storage

Owning a solar energy system allows you to harness the electricity generated by your panels and power your home. However, electricity is only available to your home during sunlight hours, as solar panels can’t store collected energy for later use.

A solar battery allows you to store excess energy from your panels for future use. By purchasing energy storage, you’re able to access solar energy at night, during a cloudy day, during a blackout, and during peak energy consumption hours. Palmetto uses Tesla, Sonnen, and LG solar batteries for installation.

Savings With Palmetto Solar

To help customers quantify their available solar savings, Palmetto offers a tool that calculates your monthly and yearly savings based on personalized inputs. The savings calculator uses your address and monthly electric bill to calculate what your bill would be with solar energy.

To help you visualize how the savings calculator works, we inputted information for a home in Chapel Hill, North Carolina, with an average monthly electric bill of $107.

Savings

Old Electric Bill New Electric Bill With Solar Savings (Monthly) Savings (Yearly) Savings (Over 25 Years)
Old Electric Bill New Electric Bill With Solar Savings (Monthly) Savings (Yearly) Savings (Over 25 Years)
$107 $95 $12 $144 $12,165

Palmetto Customer Service and Warranties

Palmetto Solar offers phone, email, and chat support for current and prospective solar customers. For customers who want a more comprehensive customer service plan, Palmetto offers the Peace of Mind Protection Plan. Costing $12 per month, this plan offers additional discounts on services that keep your solar system operating at its full potential.

Services

Service Discount
Service Discount
Pest abatement $200
Removal and reinstall services $500
Panel cleaning service $75
Tesla Powerwall installation $500
Consumption meter installation $200
Roofing service $500

Note: All Palmetto customers receive a 25-year output warranty.

Our Conclusion

Palmetto Solar offers reliable solar panel installation and an optional protection plan that ensures your system is operational and up to code. Although the company isn’t transparent about its pricing or financing options online, its responsive customer service and useful solar savings tool are additional resources available to homeowners looking to go solar.

If you’re considering Palmetto Solar, we recommend using our comparison tool to get matched with the best local quotes and providers.

Solar Energy Provider Comparison Chart

Provider Palmetto Solar Semper Solaris Sunrun
Provider Palmetto Solar Semper Solaris Sunrun
Solar services Solar panel installation and battery back-up Solar panel installation, battery back-up installation, solar maintenance services Solar panel and battery back-up sales and installation
Cost N/A N/A As little as $6 for the first six months
Service areas Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Jersey, North Carolina Pennsylvania, Rhode Island, South Carolina, Texas California Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Texas, Utah, Vermont, Washington D.C., Wisconsin
Panels offered LG, Silfab, Yingli Silfab, LG, Panasonic, Solaria N/A
Warranty length 25-year output warranty 25-year bumper-to-bumper warranty 10–25 years
Payment options N/A Buy, finance, power purchase agreement Buy, finance, lease, power purchase agreement

Palmetto Solar Overview

  • Company name: Palmetto Solar
  • Company type: Private
  • CEO: Chris Kemper
  • Years in business: 8
  • Address: 1505 King Street, Suite 114, Charleston, SC 29405
  • Phone: 855-339-1831
  • Website: https://www.palmetto.com/

Frequently Asked Questions About Palmetto Solar

What tax incentives and rebates are available for solar panel installation?

As of 2020, there’s a federal tax credit equal to 26% of the cost of installing your solar energy system. Additionally, there are qualifying rebates and incentives based on your state. To learn about solar policies and incentives in your state, visit the Database for State Incentives for Renewables & Efficiency.

How can you prepare your roof for solar panels?

If installed by a licensed and professional technician, solar panels won’t damage your roof. However, the average lifespan of solar panels is around 25 years, so if your roof is worn and needs to be replaced soon, consider replacement before solar panel installation.

Do solar panels increase the value of your home?

According to a Berkeley Lab study, home buyers are willing to pay $15,000 more for a home with an average-sized solar energy system.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.