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American Residential Warranty Review (2021)

American Residential Warranty (ARW) offers nationwide coverage through a variety of plans. Read on to learn more about American Residential Warranty’s reviews, coverage, pricing, and more.

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A home warranty helps you save time and money. When home systems and appliances break down due to normal wear and tear, these service contracts help cover the unexpected cost of repairing or replacing your major items. With seven different coverage plans and optional add-ons, American Residential Warranty is committed to providing comprehensive coverage to all 50 states and Washington D.C.

Keep reading this American Residential Warranty review to learn if it’s the best home warranty for you and your home

Pros and Cons of American Residential Warranty

Compare the advantages and disadvantages of American Residential below:

Pros and Cons

Pros Cons
Pros Cons
Offers customer support and emergency services 24 hours a day, seven days a week, 365 days a year Doesn’t allow claims to be filed online
Guarantees service repairs for 30 days Has low coverage caps on many appliances and systems
Has a service fee of $55, lower than the industry average of $75–$125 Only allows cancellation through written notice

If you’re seeking a provider with an online claims process, we recommend checking out and getting free quotes from American Home Shield, Choice Home Warranty, and AHW Home Warranty:

American Residential Warranty Plans and Coverage

American Residential Warranty offers seven plans that customers can choose from:

  1. Heating & Cooling
  2. Kitchen Plus
  3. Platinum
  4. Platinum Premier
  5. 3-in-1 Bundle
  6. 4-in-1 Bundle
  7. Ultimate Electronics Protection

Compare the covered items under each American Residential Warranty plan below:

Coverage Breakdown

Item Heating & Cooling Kitchen Plus Platinum Platinum Premier 3-in-1 Bundle 4-in-1 Bundle
Item Heating & Cooling Kitchen Plus Platinum Platinum Premier 3-in-1 Bundle 4-in-1 Bundle
Central air conditioning
Washer and dryer
Central home heating
Humidifier
Interior electrical system
Refrigerator
Range/oven/cooktop
Dishwasher
Built-in microwave
Garbage disposal
Kitchen exhaust fan
Water heater
Plumbing system
Plumbing stoppages
Ductwork
Garage door opener
Refrigerator ice maker
Ceiling fans
Deluxe Advantage
Ultimate Electronics Protection
Water line and sewer line

Under the 3-in-1 and 4-in-1 plans, policyholders qualify for coverage under the Deluxe Advantage and Ultimate Electronics Protection Plan. Customers can choose to pay for coverage provided by just the Ultimate Electronics Protection Plan but have to receive coverage for the Deluxe Advantage through the purchase of a qualified plan.

The Deluxe Advantage provides coverage for the following items:

  • A/C refrigerant and coils
  • Refrigerant recapture
  • Plumbing faucets and fixtures
  • Permits, modifications, and code violations
  • Toilets and internal mechanisms
  • Improper installation
  • Mismatched systems
  • Garage door springs and tracks

The Ultimate Electronics Protection covers some of the following household electronics:

  • Flat screen TVs
  • Home theater system
  • Desktops and laptops
  • Tablets
  • Gaming consoles
  • Printers
  • Routers
  • Hand-held gaming devices

In addition to coverage provided by individual plans, American Residential Warranty offers optional coverage for the following items:

  • Ice maker
  • Food spoilage
  • Well pump
  • Built-in microwave
  • Ceiling fans
  • Pool and spa
  • Water heater
  • Clothes washer and dryer

American Residential Pricing

The price of your American Residential home warranty depends on the plan and add-ons selected. Below is a list of American Residential plans and pricing.

Cost Breakdown

American Residential Warranty Plan Cost
American Residential Warranty Plan Cost
Heating & Cooling $39.99 per month
Kitchen Plus $34.99 per month
Platinum $49.99 per month
Platinum Premier $59.99 per month
3-in-1 Bundle $109.99 per month
4-in-1 Bundle $124.99 per month
Ultimate Electronics Protection $24.99 per month

Note: Coverage and exclusions vary for each American Residential plan.

American Residential Warranty requires customers to pay a service fee of $55 for repairs or replacements on covered items. This cost is paid to the service technician when they arrive to assess the appliance or system in question.

American Residential Warranty Reviews

Trusted third-party customer reviews can provide insight on a company’s service and reputation. On the Better Business Bureau (BBB), American Residential has an A+ rating.

Many top-rated home warranty companies receive both negative and positive reviews, and American Residential Warranty is no different. However, This Old House has received feedback from readers noting that the company has charged them a service fee despite failing to send out a technician in a timely manner.

Here are a few American Residential Warranty reviews from the BBB:

I had a great experience with using my American Residential Warranty last month. My ice maker [stopped] working and they had someone come out and fix it. The turnaround response was within 24 hours and the service was excellent. Great job!!” — Kayla C. on 4/16/2020

Need to deal with better contractors for heating and air. Some of these companies will over price and find problems that aren’t there.” — Ann B. on 4/20/2020

American Residential Compared to the Competition

Though American Residential is one of the best home warranty companies available, there are other top-rated home warranty companies that may be a better fit. Compare this company to two of our recommended picks.

Compare Home Warranty Companies

Providers American Residential American Home Shield Select Home Warranty
Providers American Residential American Home Shield Select Home Warranty
Get a free quote Not available through This Old House Visit site Visit site
Plan options Heating & Cooling, Kitchen Plus, Platinum, Platinum Premier, 3-in-1 Bundle, 4-in-1 Bundle, Ultimate Electronics Protection, and optional add-ons ShieldSilver™, ShieldGold™, ShieldPlatinum™, and optional add-ons Bronze Care,Gold Care, Platinum Care, and optional add-ons
Price per month $25–$125 $40–$58 $36–$44
Service fee $55 $75–$125 $60–75
Additional benefits Offers optional coverage for food spoilage Offers a free HVAC tune-up with the ShieldPlatinum™ plan Provides free roof leak coverage
BBB rating A+ B B

Because plan pricing varies based on where you live, the type of plan you choose, and how large your home is, we recommend getting quotes from a variety of providers. This way, you’ll be able to get information on different home warranty plans and pricing and find a home protection plan that’s best for you and your home.

Our Conclusion

The This Old House Reviews Team gives American Residential Warranty an 8.9/10. American Residential offers customers a variety of plans to fit their home appliances and systems needs and is unique in that it offers coverage on your home’s household electronics—protection that many home warranty companies don’t offer.

While coverage is extensive, American Residential’s plans can be expensive, with their most comprehensive plan priced around $125 per month. Additionally, this home warranty company doesn’t allow you to file claims online or through an app, while most providers do. American Residential may not be a good option for you if you’re looking for basic coverage at a reasonable price.

For comprehensive and affordable coverage, we recommend American Home Shield. This home warranty veteran has been serving customers for almost 50 years, providing quality protection plans and accessible customer service. We also recommend Choice Home Warranty for its quality service and AHW Home Warranty for its add-on options.

To receive a free quote from American Home Shield, fill out this form or call 844-529-9298 to speak to a customer service representative.

For a free quote from Choice Home Warranty, call 929-400-6165 or complete this form.

To get a free quote from AHW Home Warranty, submit this form or call 866-605-8194.

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for home warranty providers is on a 100-point scale based on seven factors:

  • Plan options (25)
  • Coverage specifics (5)
  • Pricing (25)
  • Trustworthiness (25)
  • State availability (5)
  • Customer service (10)
  • Additional benefits (5)

Our Reviews Team reviewed 45 companies and we have a full-time researcher who collects (and regularly updates) more than 100 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

Frequently Asked Questions about American Residential

How do American Residential home warranties work?

If a covered item breaks down due to normal wear and tear, customers can file a claim by calling American Residential. A service technician will then be dispatched to your home, usually within 48 hours, where they will assess the appliance or system in question. The technician will recommend a repair or replacement and you’ll pay the set service fee before the technician leaves.

Does American Residential Warranty cover pre-existing conditions?

American Residential home warranty coverage doesn’t include pre-existing conditions. All appliances and systems must be in good working order starting on the effective date of the plan and must be reasonably clean and accessible during service. Read American Residential’s terms and conditions for details.

How do you cancel an American Residential policy?

To cancel your American Residential policy, a written notice must be sent to their headquarters. You will receive a full refund if you cancel within 30 days, and a refund equal to the prorated amount for the remaining length of coverage if cancellation is after 30 days.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.