Shine Solar is a trusted solar installer and offers a variety of guarantees, including lifetime monitoring, minimum production, professional workmanship, and a panel buy-back guarantee.
Read our review on Shine Solar services, installation, and customer service to determine if they’re the best solar provider for your home.
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Is Shine Solar Worth It?
Shine Solar offers some of the most comprehensive protection in the solar industry.
The company’s solar guarantees coupled with their attention to detail during the installation process make them a solid option for customers who are looking for a solar installer.
Compare the pros and cons of Shine Solar below:
Accreditations, Ratings and Reviews
Shine Solar is accredited by the Better Business Bureau (BBB) and holds an A+ rating from the company.
Here’s a sample of the company’s BBB customer reviews:
Positive Reviews
“Great company to work with! Very knowledgeable, professional and friendly staff. They explain every step, in detail, along the way. I now have the solar array I’ve been wanting for a long time.” – Christopher C.
“Shine Solar has been a wonderful experience all the way through the process of sales, design and installation. Their people are very knowledgeable and always helpful in response to any questions. Their installers were professional and left behind an excellent piece of work. Shine Solar did all the coordination with our power company. They have an fantastic App we use to monitor the performance of the system. You can’t go wrong with this company.” – Jim L.
“After working with three other solar companies I was skeptical of solar companies until I finally met with Shine. As someone who did their due-diligence and became informed on solar systems and technology I knew when someone was willing to earn my business rather than just make a quick sale. Shines business practices and people were very professional and efficient at every step throughout the process beginning with the sales proposal, to site survey, installation and activation. My system is working great and I’m a happy customer who will recommend Shine to others interested in solar.” – George S.
Critical Reviews
“Only issue I had was that nobody said anything about the state inspection and that I couldn’t use the system until inspected. The state inspector was only 6 months behind. Other than that, everything was great.” – Aaron M.
“Great group great job. Took a while to get things going but up and running. Will monitor and see what happens.” – Angel R.
Warranties and Guarantees
Shine Solar offers its customers comprehensive protection under five solar guarantees:
1. Production Guarantee
If a customer’s solar panels don’t produce the minimum amount of power calculated in their Shine Solar quote during the first 25 years of solar ownership, the company will add additional panels at no cost until the estimated power output is reached.
The system inverter is also included in the production guarantee for up to 12 years.
2. Roof Replacement Guarantee
If you need to replace your roof within five years of solar installation, Shine Solar will remove and reinstall your system to accommodate your new roof free of charge.
3. Professional Workmanship Guarantee
The professional workmanship guarantee protects you from paying for any maintenance issues your system encounters during its first 12 years.
Covered repairs include damages caused by issues like roof leaks, sloppy workmanship, and exposed wiring or components.
4. Lifetime Monitoring Guarantee
Each customer receives free solar monitoring for the life of their system through the company’s mobile app.
Within the app, customers can view day-by-day performance and production analytics.
5. Panel Buy-Back Guarantee
If you decide to upgrade your Shine Solar system, the company will buy your existing panels for 50% of their original cost.
This discount is applied to the purchase of a new solar array from Shine Solar.
Residential Solar System Installation
Shine Solar follows a five-step installation process during its residential solar panel construction.
Each step takes the burden of preparing for a solar energy system off of the homeowner and into the hands of Shine Solar.
Installation Process
- Survey—After completing a solar savings report, Shine Solar will discuss the solar options available to you. To ensure that their energy proposal is viable, the company will complete an in-home survey to determine if your roof and energy consumption are compatible with solar energy.
- Permitting—Shine Solar will pull the necessary permits based on your local requirements, making sure everything is squared away before installation.
- Installation—During the installation process, which takes around two days, Shine Solar installs your solar panels and connects them to your current electrical system.
- Inspection—Before you can harness energy with your solar panels, Shine Solar will schedule a required inspection to ensure the installation follows local code requirements.
- Interconnection—During interconnection, a representative from your utility company will connect your system to the electrical grid, completing the installation process.
Our Conclusion
If you’re looking for a reliable solar panel installer, Shine Solar may be a good option for you and your home.
Although the company doesn’t provide online financing information, Shine Solar does back its installation with comprehensive guarantees and allows customers to monitor their system remotely.
Before committing to Shine Solar, we recommend getting a few quotes from a variety of solar energy companies.
Use the below tool to compare local solar pricing:
Compare Shine Solar to Other Solar Providers
| Provider | Shine Solar | Sunrun | Vivint Solar |
|---|---|---|---|
| Solar services | Solar panel and battery back-up installation | Solar panel and battery back-up sales and installation | Solar panel and battery installation |
| Service areas | Arkansas, Kansas, Oklahoma | Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Texas, Utah, Vermont, Washington D.C., Wisconsin | Arizona, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington D.C. |
| Panels offered | N/A | N/A | N/A |
| Warranty length | 25-year production, 12-year professional workmanship, 5-year roof replacement warranty | 10–25 years | 10-year workmanship, 20-year power (lease and power purchase agreement plan only), 25-year linear performance warranty |
| Payment options | N/A | Buy, finance, lease, power purchase agreement | Buy, finance, lease, power purchase agreement |
Other Solar Company Reviews
Company Overview
- Company name: Shine Solar, LLC
- Company type: Private
- CEO: Nicholas Gorden
- Years in business: 7
- Address: 5214 Village Pkwy #100, Rogers, AR 72758
- Phone: 479-279-7765
- Website: https://www.shinesolar.com
Frequently Asked Questions About Shine Solar
Our Rating Methodology
The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. After over a thousand hours of research on solar companies, interviews with experts, and common customer needs, we’ve created a detailed rating system for solar providers based on six factors:
- Solar equipment, installation, and services (25%)
- Warranty and performance guarantees (25%)
- Brand reputation and certifications (15%)
- Financing options (15%)
- Experience (10%)
- Availability (10%)
Total scores are divided by 20 for a final 5-point rating scale.
To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.