Semper Solaris Review (2024 Guide)
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Semper Solaris offers solar installation to help customers save money on energy costs and reduce their carbon footprint through sustainable energy solutions.
As a veteran-owned company committed to hiring professionals with a shared sense of integrity and responsibility, Semper Solaris offers comprehensive customer service that supports customers through the life of their system.
Read our review of Semper Solaris services, discounts, warranties, and products to decide if they’re the best solar provider for you and your home.
What Do We Think of Semper Solaris?
Semper Solaris offers California residents comprehensive solar solutions with a variety of discounts for new customers.
Their online ticketing system and daily phone support help streamline the customer experience, making them a smart solar provider for those looking for responsive customer service.
Compare Semper Solaris to Competitors
Company | Star Rating | Warranties | Payment Options | Link |
---|---|---|---|---|
10–25 years | Full purchase, loan | GET QUOTE | ||
25 years | Full purchase, loan, lease | GET QUOTE | ||
25–30 years | Full purchase, loan, lease, PPA | GET QUOTE | ||
10–25 years | Full purchase, loan, lease, PPA | GET QUOTE | ||
25 years | Full purchase, loan, lease, PPA | GET QUOTE | ||
N/A | N/A | GET QUOTE |
Note: In July 2024, SunPower notified dealers it would be halting all new shipments and project installations. The company also noted it would “no longer be supporting new Leases and PPA sales nor new project installations of these financing options
What Do Customers Think of Semper Solaris?
According to our survey of 1,000 recent solar buyers, positive customer reviews were the No. 1 reason why they chose the solar company they went with. How does Semper Solaris fare? For starters, Semper Solaris is accredited by the Better Business Bureau (BBB) and has an A+ rating. This rating comes from the BBB’s interpretation of Semper Solaris’s interaction with customers and their handling of complaints. Here’s a sample of the company’s reviews from across the web:
Positive Reviews
“Semper Solaris put a solar system on my house 3 years ago and did a fantastic job. The system has been working as promised and literally I run the AC all day during the hot summer months because I got a bunch of extra panels to do so. I’m so glad I went solar with Semper Solaris and have referred them to multiple friends and neighbors and they all had great experiences as well. I’m unsure where these bad reviews come from but Semper is a great company and I appreciate what they did for me.” – Rhami H.
“Just had my 12-month solar anniversary and my system has produced 8% over the annual guaranteed output. This is in spite of more rainy and gloomy weather than usual. What a pleasure to no longer have to put up with SDGE’s nonsense. [Our sales person] did everything he promised, [he] was right on target. He followed up continuously and promptly returned my calls. My payback is under 5 [years] and I no longer need to yell at everyone to turn off the lights when [they’re] not in the room. The installer [was] neat and efficient and a pleasure to have in my home.” – Mike T
“The crew worked well. My wife or myself was there every day. They were always early and always cleaned up after themselves. They completed the work quickly and everything went very smoothly. We are up and running and so far so good! We are in the black with what we are selling back to the energy company.” – Jim B.
“Our crew was very professional. They let us know when they arrived and left and explained the work they were going to do each day. Their workmanship was good and it was clear that they were dedicated to doing a good job. They took personal interest in their work. We feel good about our decision to install solar.” – Wes C.
Negative Reviews
“The sales and installation guys are great. But when one spends 20-30 thousand dollars you expect better customer service. They ignore your first several calls then when they do answer it’s like they are doing you a favor. If I had to do it all over again I would go with a different company.” – Kory F.
“Started solar project early February with semper solaris. As of now, 5 months later, I do not have a fully operation system and have to start payments…Wish I would of read some of the other reviews b/c I feel the same and picked another company.” – Trustpilot User
“It started out great! Great sales person, answered all our questions. Installation was good, technicians were very courteous and careful. That’s where it ended being good and went to terrible. Our system which includes solar panels and batteries has not worked correctly in 2 months, it was installed in December, it is now February. Customer Service is unresponsive. We are so disappointed and frustrated.” – Carole D.
How Much Do Semper Solaris Solar Panels Cost?
For an accurate estimate of how much battery storage and solar panel installation costs, Semper Solaris requires an at-home consultation to gauge the number of panels needed to power your home, where they should be installed, and how your home environment affects efficiency.
To give you a better understanding of pricing, the company estimates that the average home in Southern California needs between 18–20 solar panels.
Semper Solaris offers its solar maintenance services for $249, a cost that should be paid about twice a year to ensure your system’s performance.
To receive a solar panel or battery storage installation quote, visit Semper Solaris online to schedule an appointment.
What Are the Payment Options and Discounts for Semper Solaris?
Apart from outright purchasing your solar panels, you also have the option to lease or finance your Semper Solaris system.
- Power Purchase Agreement—This two-party contract allows customers to take advantage of the solar energy produced by the system without covering the cost of installing, maintaining, and purchasing the solar panels. In the agreement, customers pay per kilowatt-hour for electricity. If you lease your system, you’re unable to qualify for a tax credit and won’t be able to store excess energy.
- Solar Energy Loans—Similar to a car loan, solar panel loans are bank loans that allow you to pay a monthly rate plus interest for your system.
- HERO Program—The Home Energy Renovation Opportunity (HERO) program helps homeowners pay for their system through their financing plans. Instead of paying the loan off monthly, customers pay it through their annual property taxes and qualify based on their home equity.
Available Discounts
Along with discounts awarded through state and federal incentives, Semper Solaris offers a variety of deals on solar panels and Tesla battery storage, including:
- Rebate of up to $2,900 on Tesla Powerwall battery storage units
- With this rebate in mind, Tesla Powerwall will cost around $9,000
- $500 discount for military and first responders
- $500 internet coupon applied to solar services
- $550 refer-a-friend discount
Our Conclusion
If you live in California cities like San Diego and Sacramento, we recommend Semper Solaris for their extensive solar services and customer service that is at the forefront of this veteran-owned business. Alternatively, there are a wide variety of well-reviewed solar companies in California.
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Frequently Asked Questions About Solar Panels
What questions should be asked during the quoting process?
To ensure you’re purchasing your solar panels from a trusted and reputable company, ask the following questions during your in-home consultation:
- Is the company familiar with local permitting?
- Can the company provide references from other customers in the area?
- Is the company properly licensed or certified?
- How long is the warranty for the solar panel system?
What should a solar panel quote include?
When requesting a quote, ask for the maximum generating capacity and total cost of the solar panel system. The maximum generating capacity will estimate the amount of energy in kilowatts per hour that the system will produce, giving you a number you can compare to your current electrical bill.
Additionally, the quote’s total cost of your system should include pricing on secondary costs like the connection to the electrical grid, permitting, and sales tax.
Do solar panels ruin your roof?
No. As long as you hire licensed, professional installers for your installation, your roof should not be damaged or experience damage throughout the life of the system.
Our Rating Methodology
We are committed to providing comprehensive and unbiased reviews to our readers. After over a thousand hours of research on solar companies, interviews with experts, and common customer needs, we’ve created a detailed rating system for solar providers based on six factors:
- Solar equipment, installation, and services (25%)
- Warranty and performance guarantees (25%)
- Brand reputation and certifications (15%)
- Financing options (15%)
- Experience (10%)
- Availability (10%)
Total scores are divided by 20 for a final 5-point rating scale.
To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.