Service Line Warranties of America (SLWA), a HomeServe USA company operating out of Pennsylvania, offers protection plans for your home’s heating, cooling, water, sewer, gas, and electrical lines. Home warranty companies, like Service Line Warranties of America, are separate from local utilities, and the service contracts it provides will cover damage to utility lines that home insurance and local municipalities won’t. Keep reading this review to learn more about plans, coverage, and pricing.

VISIT SITE Limited Time Offer: $150 OFF All Home Warranty Plans
Monthly Cost $64–$74
Service Fee $100–$125
BBB Rating B
States Covered 48
VISIT SITE $200 Off + 2 Months Free + Roof Leak Protection
Monthly Cost $49–$60
Service Fee $65–$125
BBB Rating A+
States Covered 50
VISIT SITE Use code HOUSE25 for $150 off & 2 months free
Monthly Cost $44–$48
Service Fee $60–$75
BBB Rating B-
States Covered 47
VISIT SITE $200 off + roof leak coverage + lifetime parts and labor
Monthly Cost $48–$55
Service Fee $75–$125
BBB Rating B
States Covered 49


Pros and Cons of Service Line Warranties of America

Pros You only pay a low monthly premium (you don’t have to pay a service call fee) Customers get unlimited calls per year A+ rating and accreditation from the Better Business Bureau (BBB)
Cons Plans aren’t customizable and cover systems, not appliances Customers can’t choose their own contractor Not available in much of the country


Service Line Warranties of America Plans and Coverage

Service Line Warranties offers 10 basic repair plans, each corresponding to a home utility system. When you visit the Service Line Warranties website, you can input your zip code and see the available service line protection programs and plans in your area. Since Service Line Warranties of America doesn’t provide a coverage map, trying to find information on gas line coverage is a hit-and-miss search if it’s not available in your zip code.

Problems with exterior water lines can cause standing water in your yard or basement, which can lead to a number of other issues. Here’s what this plan from Service Line Warranties will cover.

Exterior Water Service Line Coverage

What’s CoveredWhat’s Not Covered
Locating the blockage/collapseWater lines that branch off the main service line
Excavation to expose pipeThawing of frozen pipes
Pipe replacement or repairWater lines shared between multiple properties
Repair or replacement of seals and joints
Fitting external valves
Pipe cutting
Backfilling of areas disturbed by repairs

Although this warranty doesn’t cover the tank itself, it does cover all septic and sewer line repairs and any damage caused to your yard while repairing them.

Exterior Sewer and Septic Line Plan

What’s CoveredWhat’s Not Covered
Locating the blockage/collapseSeptic tanks
Excavation to expose pipeLeach fields
Pipe replacement or repairGrinder pumps
Repair or replacement of seals and jointsLift stations
UnblockingNonconforming drain lines
Fitting external valves
Pipe cutting
Backfilling of areas disturbed by repairs

Burst, blocked, and leaky pipes can cause substantial damage to the inside of your home, so Service Line Warranties technicians are prepared to solve these problems.

Interior Plumbing and Drainage System Coverage

What’s CoveredWhat’s Not Covered
Leaking supply pipe to hot water heaterAppliances
Repair/replace burst interior water pipeFittings or fixtures
Unblocking an overflowing toilet or sink due to a clogged drainSprinkler systems
Leaking wax sealSpigots
Clogged drainGarbage disposals
Pumps or grinders

Although this company doesn’t offer coverage for individual electrical appliances like refrigerators or freezers, it will cover the main electrical system inside your home.

Interior Electrical Line Coverage

What’s CoveredWhat’s Not Covered
Distribution center (panel or fuse box)Service entrance conductors
Faulty wiring to wall lightKnob and tube wiring
Faulty or damaged electrical outletNon-standard or non-permanent materials
Broken light switchDamage due to disconnection from main electrical supply
Faulty or damaged GFCI outletFixtures that must be plugged into an outlet
Faulty wiring to exhaust fan

Just because an electrical line is on the exterior of your home doesn’t mean it’s the city’s job to repair it if it wears out. Here’s what you can expect with exterior electrical line coverage.

Exterior Electrical Line Coverage

What’s CoveredWhat’s Not Covered
WeatherheadDamage due to disconnection from main electrical supply
RiserRepair of low voltage wiring
Meter baseGenerators
Service entrance conductorNon-utility supplied power or lines
Permanent wiringAppliances
High voltage wiringPool heaters
Wiring to detached garagesLight fixtures and fittings

If you have central air conditioning, this plan will cover any major repairs that need to be done to the system.

Cooling System Coverage

What’s CoveredWhat’s Not Covered
Capacitors and circuit boardsAir ducts
Internal fuses or breakersA/C coils
Condensate pumpsRegisters
Condenser motor and fanGrills
Contactor switches and delay timerAsbestos coverings
Fan controls, relays and filter dryerBalancing of system
High and low pressure switchesExternal wiring/parts
Limit controlCompressors and chillers
RefrigerantCondenser casings and coils
Relays, transformers and valvesEvaporator coils
Equipment fusesMetering systems/TXV valves
Fan shafts, belts and relaysThermostats or thermostat wiring
Standard thermostats with sub-base

This plan covers all the major components of a furnace heating system.

Heating System Coverage

What’s CoveredWhat’s Not Covered
Standard thermostats, transformers and wiring circuitryMeter moves or replacement (except when required by code)
Blower bearings, belts, pulleys, motors, shafts and controlsAppliances
Standard air filters and spark ignitersFixtures
Capacitors, equipment fuses and low pressure regulatorsLines not supplied by a utility
Disconnect fan, limit and rollout switches
Main and pilot burners, pilot burner generators and thermocouples

As gas lines age, they can begin to break down, so Service Line Warranties offers a plan specific for gas-heated homes.

Gas Line Coverage

What’s CoveredWhat’s Not Covered
Natural gas supply linesMeter moves or replacement (except when required by code)
Gas safety shutoff valveAppliances
Sections of pipe furnaceFixtures
Sections of natural gas supply pipeLines not supplied by a utility

Most home warranty companies consider a water heater as its own system and provide separate coverage for it—Service Line Warranties is no exception.

Water Heater Repair Plan

What’s CoveredWhat’s Not Covered
Burner supply tube and assemblyJacket and interior doors
Drain and gas valvesExhaust venting
Pilot lightExpansion tanks
Temperature controlNon-flexible piping
Main burnerElectrical service wiring

There does not appear to be any add-on or customizable options with this home warranty company—you may only choose from the warranty plans that the company offers in your location. However, you can purchase packages that combine the company’s heating and cooling plans in some locations.


Service Line Warranties of America Pricing

Service Line Warranties of America is unique in that your premium is all you pay. Typically, you would have to pay a service call fee every time a technician comes to inspect a problem if you have home warranty coverage. However, with Service Line Warranties, you’re required to pay only a monthly premium.

The premium will vary by geographic area, but as an example, here are the prices and maximum payouts for the Wyncote, PA, zip code, 19095.

Type of PlanMonthly PremiumAnnual BenefitMax Cost per CallMax Calls per Year
Exterior Water Line Coverage Service$5.99$7,000NoneUnlimited
Exterior Sewer and Septic Line Plan$6.24$10,000$1,000Unlimited
Interior Plumbing and Drainage System Coverage$11.99$5,000$2,5002
Plumbing and Drainage Coverage$14.49$12,000$2,500 interior, $3,500 exterior2 interior, 2 exterior
Interior Electrical Line Coverage$6.49$4,000$2,0002
Exterior Electrical Line Coverage$5.49$3,000NoneUnlimited
Cooling System Coverage$11.49$1,750NoneUnlimited
Heating System Coverage$11.49$1,750NoneUnlimited
Gas Line Coverage$4.99$8,000NoneUnlimited
Water Heater Repair Plan$6.99Unlimited$750Unlimited

Note: Service Line Warranties offers discounts in some locations. For example, in this zip code, the company offers the first year of its Exterior Septic/Sewer Line plan for 50% off—it would normally be $12.48 a month. Purchasing a combo plan, if one is available in your area, may also save you money over purchasing both plans separately.


How to File a Claim with Service Line Warranties of America

Service Line Warranties of America customers can call 866-922-9006 at any time to submit a claim.

The company will dispatch one of its contractors to repair or replace the faulty part, as long as it’s covered by your plan. There’s no need to pay the technician—you will only need to sign off on the service line repairs, and Service Line Warranties will pay the contractor.


Service Line Warranties of America Reviews

Service Line Warranties of America has been an accredited business with the Better Business Bureau (BBB) for 14 years, and it maintains an A+ rating based on its handling of customer complaints. Despite its rating, Service Line Warranties of America has a mix of positive and negative reviews, as any good home warranty company will have. Here is what some of the company’s customers had to say.

“All workers were professional, friendly and very experienced. The problem could have resulted in digging up our yard but they were able to resolve it through far less invasive measures.” — Ginnie H., April 15, 2023, 5 stars

“This is a good company. I have been using them for a long time. They have been out a few times to unclog the sewer line. It would be good if they could replace or fix the line. That would really do the trick.” — Gordon L., March 14, 2023, 4 stars

“We’ve had Service Line Warranties for quite a few years for both the water line and the sewer line, but never really thought we would need them. We were wrong! Thank goodness we had the warranty when the water line had a major leak. The response from Service Line was quick and we were very happy with the work that was done! The men who came out were great and left our yard looking good. They answered all our questions and were very professional. I have been recommending Service Line Warranties to all my friends.” — Faye S., April 11, 2023, 5 stars


Service Line Warranties of America Company Information

Service Line Warranties of America is the official provider for the National League of Cities Service Line Warranty Program, and the NLC Service Line Warranty Program is administered by SLWA parent, Utility Service Partners, Inc. Service Line Warranties of America and Utility Service Partners are part of HomeServe USA Corp, a company providing home repair solutions in the United States and Canada.


Our Conclusion

The This Old House Reviews Team gives Service Line Warranties of America a 6.97/10. Service Line Warranties provides coverage for plumbing, sewer, gas, and electric systems and charges low premiums and no service call fees. The maximum caps on repair payouts are high and the claims process is simple. However, the company only covers some of your home’s systems and is available in only a few states.

This Old House’s Top Pick: American Home Shield

Our team rated more than 50 home warranty companies and found that American Home Shield is the best on the market. Its extensive plan options, nationwide availability, and five decades of experience make it a worthwhile investment for homeowners.

If you’re able to spend a little more each month, you can obtain repair coverage for the systems and major appliances in your home. We recommend American Home Shield (AHS), a home warranty provider with nearly 50 years in the business. AHS offers plenty of extra options for coverage, 24/7 customer service, and plans that are available everywhere in the U.S. except Alaska.

Instead of plans separated by utilities, American Home Shield offers a plan that covers all systems, another plan that covers all appliances with those systems, and the ShieldPlatinum™ plan that covers both systems and appliances with additional benefits like free roof leak coverage.

American Home Shield Plan Options

Systems and AppliancesShieldSilver™ShieldGold™ShieldPlatinum™
Air Conditioning
Heating System
Smoke Detectors
Ceiling Fans
Plumbing and Stoppages
Water Heaters
Water Dispensers
Central Vacuums
Ranges, Ovens, and Cooktops
Clothes Washer
Clothes Dryers
Built-In Microwave
Trash Compactors
Freestanding Ice Maker
Garage Door Opener
Built-In Food Centers
Coverage Boost
Roof Leak Coverage

Additionally, you can choose to augment any of the above plans with coverage for these other amenities.

  • Pools and spas
  • Well pumps
  • Septic pumps
  • Guest houses
  • Extended electronics warranties

Ultimately, we recommend American Home Shield for its customizability and wider variety of coverage options.

For a free quote, call 844-529-9298 or fill out this simple form.


Our Rating Methodology

The This Old House Reviews Team backs up our home warranty ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.  

To share feedback or ask a question about this article, send a note to our Reviews Team at