If you have a Costco membership, you’re eligible to get a SquareTrade protection plan when you purchase a new appliance or suite of appliances from a Costco warehouse or the Costco site. This service agreement guarantees that Costco is responsible for the replacement and repair of appliances when the damage falls under the terms of your service contract.

In this review, the This Old House Reviews Team will go over Costco SquareTrade protection plans in-depth, compare coverage and pricing, and recommend other top home warranty companies to help you find the best home warranty.

Compare the advantages and disadvantages of Costco warranty plans below.

Costco Home Warranty Pros and Cons

ProsCons
Has an A+ rating from the Better Business Bureau (BBB)No sample contract available online
No service feesCovers one appliance or suite instead of multiple home systems and appliances
Provides 24/7 customer serviceMore expensive than other home warranty providers

Check out our other recommended providers if you’re looking for more comprehensive coverage and lower prices.

State Availability

Costco Home Warranty is available in 49 states, however, is not available in Alaska. For those living in AK, check out our picks for the best home warranty companies in Alaska.

Costco Home Warranty Plans and Coverage

Costco offers a variety of plans through SquareTrade, separated by types of appliances and their associated costs. Each plan covers your appliances for a total of five years—the first two years are covered by Costco Concierge and the remaining three years are covered by SquareTrade extended protection.

Here are the available Costco coverage plans:

  • Appliance Plan—This plan covers a single refrigerator, freezer, washer, dryer, range, dishwasher, or microwave.
  • Kitchen Suite—With a Kitchen Suite protection plan, customers can cover a set of purchased items. For example, you can bundle coverage for a dishwasher, microwave, and refrigerator under this plan.
  • Laundry Suite—With this plan, you can cover a clothes washer and dryer.

When you buy a Costco warranty, you can also enjoy the following benefits:

  • 24/7 customer service
  • Hassle-free online claims processing
  • Free shipping for all home repairs
  • No hidden fees
  • Free 30-day trial

Coverage Exclusions

Costco SquareTrade plans are exclusive to Costco members. They don’t cover physical damage, intentional damage, accidental damage, loss, or theft. If you sell your appliance or suite, the protection plan is transferable to the new owner. However, you can’t transfer plans from one item or suite to another.

Note: Customers must purchase a SquareTrade plan within 90 days of buying the appliance to receive coverage.

Costco Warranty Plan Pricing

The cost of each Costco warranty will depend on the type of coverage you choose. Here’s a pricing breakdown of each Costco plan.

Costco Home Warranty Costs

Appliance SuiteCost
Appliance (Under $1,000)$79.99
Appliance ($1,000–$2,000)$99.99
Appliance ($2,000+)$119.99
Kitchen Suite
Kitchen Suite (Under $2,000)$159.99
Kitchen Suite ($2,000–$4,000)$299.99
Kitchen Suite ($4,000+)$399.99
Laundry Suite
Laundry Suite (Under $2,000)$159.99
Laundry Suite ($2,000+)$199.99

Compared to other home warranty plans, Costco plans are slightly more expensive for the coverage you get. For example, a Kitchen Suite ($4,000+) plan costs $399.99 and includes coverage for only major kitchen appliances, whereas a basic home warranty plan typically costs around $300 and includes coverage for major appliances and systems.

How to File a Claim with Costco

To file a claim, call 1-866-861-0450 for assistance with your broken appliance.

Costco Home Warranty Reviews

Costco has an A+ rating from the BBB, but specific home warranty reviews are not available. Here’s a sampling of general Costco reviews:

“I have had multiple issues here after shopping here for more [than] 10 years. Over the course of 10 years shopping at Costco, they have been more [than] willing to refund me and always treated me with respect. They were always willing to fix their mistakes and even when I was being somewhat unreasonable with a refund, they accepted it.” — EM on 2/25/2018

“I placed an order and paid extra for expedited 2–3-day delivery. That was 6 days ago. Now they say delivery will be tomorrow—7 days, which is the maximum for free, standard delivery. Never depend on Costco expedited delivery. I wouldn’t go as far as to say it’s a scam, but they clearly have no reliable delivery operations.” — Fran J. on 10/25/2018

Our Conclusion

Costco warranty plans are available only to Costco members and cover only a few major home appliances. If you’re looking for more comprehensive home coverage at an affordable price, check out our preferred home warranty providers below.

Top Home Warranty Provider Comparison

American Home Shield and Select Home Warranty are some of the best home warranty companies in the industry due to their multiple plan offerings, competitive pricing, and easy claims process.

Compare Home Warranty Providers

Provider

American Home Shield

Select Home Warranty

Get a free quote

Visit Site

Visit Site

Best for

Best Overall

Lowest Deductible

Plan options

3 + optional add-ons

3 + optional add-ons

Monthly premium

$40-$58

$36-$38

Service fee

$75-$125

$60-$75

Coverage begins after

30 days

30 days

Additional benefits

Customizable coverage

Two months free

To get the best home warranty for you and your home, we recommend getting quotes from all three providers, as pricing will depend on where you live, the square footage of your home, and the protection plan you choose. Once you have quotes from all three companies, you can compare your options and go with a home warranty company that’s right for you and your budget.

Frequently Asked Questions

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers, and we aim to provide transparency in our review standards and research process.

Our research process includes speaking with representatives from more than 40 home warranty providers, requesting quotes, and asking clarifying questions to gain insight into each provider’s benefits and downsides. We also analyze sample contracts from each company to understand specific coverage terms.

To rate companies, we apply the data we have gathered to our review standards. These standards are on a 100-point scoring system, which is detailed below:

  • Coverage (35 points): Providers are scored based on breadth and depth of coverage. We focused on key home systems (HVAC, plumbing, and electrical), essential appliances (refrigerator, ovens, and laundry machines), and unique coverage items (such as roof-leak coverage and code violation allowances). Coverage scores are weighted by taking into account coverage caps and other limiting factors, meaning providers with greater range of coverage and higher coverage caps score the highest.
  • Value (30 points): A company’s plan value is a reflection of how well it serves the customer in comparison to what the customer pays for the policy. We accounted for monthly costs, service call fees, and cost flexibility (such as customizable service call fees, discounts, and multi-year policies).
  • Trustworthiness and Transparency (21 points): Trustworthiness and transparency are a reflection of how well the provider considers the customer’s interests. We scored items such as the length of workmanship guarantees, online availability of a sample contract, policy change flexibility, and ease of cancellation. Additionally, we scored items that reflect industry reputation and customer satisfaction, including analyzing brand reputation across the Better Business Bureau and third-party customer review aggregators.
  • Availability and Service (14 points): Quality of customer service is key to customer satisfaction. We dug into each provider’s guaranteed response times, claims processes, service flexibility, emergency availability, and more.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.