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Frontpoint vs. Vivint (2021)

Frontpoint and Vivint are two popular home security companies that offer their services in the U.S. and Canada. Learn which provider is best for your home by reading our Frontpoint vs. Vivint side-by-side comparison.

Frontpoint Hub Courtesy Frontpoint

Frontpoint and Vivint are two prominent home security companies that sell security equipment and plans in the U.S. and Canada. In this article, the This Old House Reviews Team analyzes both providers’ equipment, professional monitoring plans, and pricing in order to provide a Frontpoint vs. Vivint comparison to help you determine which offers the best home security to suits your needs.

Our Take

Frontpoint has a much longer trial period and sells more affordable security equipment than Vivint. However, Vivint provides professional installation and offers less expensive monitoring plans. Both Frontpoint and Vivint offer video surveillance, smart home compatibility, and multiple security packages.

Frontpoint vs. Vivint: Side-by-Side Comparison

Provider Frontpoint Vivint
Provider Frontpoint Vivint
Get a Free Quote Visit site Visit site
This Old House Rating 9.7 / 10 8.5 / 10
24/7 Monitoring
Monthly Monitoring Cost $44.99–$49.99 $29.99–$44.99
Contract Length Month-to-month None if equipment is purchased upfront
Trial Period 30 days 3 days
Professional Installation
DIY Installation
Mobile App Access
Motion Detection
Smart Home Compatibility
Video Surveillance
Video Streaming Capability

Frontpoint vs. Vivint Overview

Frontpoint Overview

Founded in 2007, Frontpoint is recognized as the first nationwide home security company to include smart security in every system. Frontpoint has been awarded for its top-notch customer service, and our Reviews Team named it one of the best home security companies of 2020.

To learn more about Frontpoint, view plans and security packages here or give the company a call at 833-823-5612.

 Pros & Cons of Frontpoint

Pros Cons
Pros Cons
✔ DIY installation ✘ Professional monitoring plans are more expensive than others
✔ Equipment is very affordable ✘ Doesn’t offer option of professional installation
✔ Lengthy trial period ✘ Limited customer support hours of operation
✔ Month-to-month contract length ✘ Professional monitoring is performed by a third party
✔ 24/7 professional monitoring ✘ Not available in Las Vegas or Henderson, NV, nor in the Canadian province of Quebec.

Vivint Overview

Founded in 1999, Vivint is recognized for its in-house equipment development and professional monitoring services. Vivint was listed among Fast Company’s 50 Most Innovative Companies in 2017, and our Reviews Team named this company among the top home security companies in the industry.

To learn more about Vivint home security, view plans and packages here or contact the company at 855-740-4217.

Pros & Cons of Vivint

Pros Cons
Pros Cons
✔ Over 20 years of experience in the home security industry ✘ Trial period is very short
✔ Sales representatives are also the installers, so they have a thorough understanding of the company’s systems ✘ No option for DIY installation
✔ Security system be controlled via voice, key fob, or mobile app ✘ Only the premium security package comes with video monitoring
✔ Integrates with a variety of smart home devices ✘ Equipment cost is high compared to other home security providers
✔ In-house, 24/7 professional monitoring ✘ Not available in Maine and only available in limited Canada provinces

Frontpoint vs. Vivint Packages

Both Frontpoint and Vivint offer a variety of security and life safety devices for homeowners. Learn more about each company’s equipment below.

Frontpoint Packages

Feature "Safe Home Starter" Package "Safe Home Everyday" Package "Safe Home Select" Package "Safe Home Preferred" Package
Feature "Safe Home Starter" Package "Safe Home Everyday" Package "Safe Home Select" Package "Safe Home Preferred" Package
Hub and Keypad ✔ 1 included ✔ 1 included ✔ 1 included ✔ 1 included
Door/Window Sensor ✔ 2 included ✔ 3 included ✔ 4 included ✔ 5 included
Motion Sensor ✔ 1 included ✔ 2 included ✔ 2 included ✔ 2 included
Glass Break Sensor
Smoke and Heat Sensor
Indoor Camera

Frontpoint offers five different equipment packages: Safe Home Starter, Build Your Own package, Safe Home Everyday, Safe Home Select, and Safe Home Preferred.

  • “Safe Home Starter” Package: The Safe Home Starter package includes one Frontpoint hub and Frontpoint keypad, two door/window sensors, one motion sensor, one yard sign, one set of window decals, and one door sticker.
  • “Safe Home Everyday” Package: The Safe Home Everyday package includes nine items. Compared with the Safe Home Starter package, this plan offers one additional door/window sensor and one additional motion sensor.
  • “Safe Home Select” Package: The Safe Home Select package includes 12 items. This package includes a smoke and heat sensor and a glass break sensor, along with four door/window sensors.
  • “Safe Home Preferred” Package: Safe Home Preferred, Frontpoint’s premium package, comes with 14 items. This is the only package that comes with an indoor camera for video monitoring, and it includes five different door/window sensors.

“Build Your Own” Package: This security package lets homeowners purchase the security items they want separately.

Here are the security items the company sells, broken down by category:

  • Control Panel: Frontpoint Touchscreen, extra keypad
  • Intrusion: Door/window sensor, motion sensor, glass break sensor, garage door tilt sensor
  • Environmental: Smoke and heat sensor, carbon monoxide sensor, flood sensor
  • Cameras: Indoor camera, doorbell camera, outdoor camera, premium indoor camera
  • Home Automation: Smart door lock, wireless light control, light bulb
  • Accessories: Keychain remote, panic pendant, yard sign, window decals, door stickers

Vivint Packages

Feature "Vivint Smart Hub Starter Kit" Package "Home Security System" Package "Smart Home Control" Package "Video Security" Package "Smart Complete" Package
Feature "Vivint Smart Hub Starter Kit" Package "Home Security System" Package "Smart Home Control" Package "Video Security" Package "Smart Complete" Package
SkyControl Panel
Smart Entry Sensors (2)
Voice Control
Motion Sensor
Smart Smoke Detector - -
Element Thermostat - - -
Smart Lock - - -
Smart Garage Door Opener - - -
Doorbell Camera - - -
Outdoor Camera - - -
Ping Indoor Camera - - -

Vivint sells five different equipment bundles. The company allows homeowners to purchase extra cameras, sensors, and detectors as needed with these bundles.

  • “Smart Hub Starter Kit” Package: This is Vivint’s most basic equipment package. The most significant item it includes is the Smart Hub, the touch screen panel that is the command center of the security system. It also includes two smart entry sensors, one motion sensor, one water sensor, and $100 toward additional sensors.
  • “Home Security System Bundle” Package: The home security system bundle includes everything in the Smart Hub Starter kit plus a smart smoke detector that is capable of unlocking smart locks in case of an alarm. This equipment bundle is designed for homeowners that subscribe to the company’s Smart Security plan.
  • “Smart Home Control Bundle” Package: This bundle contains everything in the plans above plus a smart garage door opener, a smart door lock, and a smart thermostat. This bundle is designed for homeowners who subscribe to the company’s Smart Home Control plan.
  • “Video Security Bundle” Package: This plan includes everything in the Smart Hub Starter Kit, plus an indoor camera, outdoor security camera, and a video doorbell. It also comes with Vivint Smart Drive, a storage device that saves all playback recordings. This bundle is designed for homeowners who subscribe to the company’s Smart Home Video plan.
  • “Smart Complete Bundle” Package: The most comprehensive equipment bundle, Vivint’s Smart Complete bundle includes everything in the Smart Home Control bundle plus the security devices in the Video Security bundle.

Frontpoint vs. Vivint Monitoring Plans

Frontpoint and Vivint both offer multiple professional monitoring plans that homeowners can choose from. Below, we cover the benefits that come with each plan.

Frontpoint Monitoring Plans

Features Interactive Plan Ultimate Plan
Features Interactive Plan Ultimate Plan
100% wireless & cellular
24/7 professional monitoring
Automated system check
Crash and smash protection
Expandable and portable
Geo-location services
Mobile alert and notifications via email and text
Remote access and control
Sensor history
Unique user codes
Motion triggered alerts
Night vision enabled
Light control
Live video streaming
Smart lock control
Video and image history

Vivint Monitoring Plans

Features Smart Security Plan Smart Home Plan Smart Home Video Plan
Features Smart Security Plan Smart Home Plan Smart Home Video Plan
24/7 professional monitoring
Mobile app
Smoke and CO monitoring
Medical alert system
Smart home features and integrations
Video monitoring

Frontpoint vs. Vivint Pricing

In terms of pricing, Frontpoint’s equipment is more affordable than Vivint, but Vivint’s professional monitoring plans are less expensive than Frontpoint.

Frontpoint Pricing

Pricing "Safe Home Starter" Package "Safe Home Everyday" Package "Safe Home Select" Package "Safe Home Preferred" Package
Pricing "Safe Home Starter" Package "Safe Home Everyday" Package "Safe Home Select" Package "Safe Home Preferred" Package
Package Price $99.00 $295.94 $383.92 $479.90
Price with Monthly Financing $17.00 $25.00 $32.00 $40.00

Frontpoint’s pricing is relatively straightforward and can be viewed in the tables below. Homeowners who choose the company’s Build Your Own package can calculate their anticipated cost using the prices listed on the company’s website.

Frontpoint charges $44.99 per month for its Interactive plan and $49.99 per month for its Ultimate plan.

Vivint Pricing

Pricing "SkyControl Starter Kit" Package "Home Security System" Package "Smart Home Control" Package "Video Security" Package "Smart Complete" Package
Pricing "SkyControl Starter Kit" Package "Home Security System" Package "Smart Home Control" Package "Video Security" Package "Smart Complete" Package
Equipment Cost $599 $709.98 $1,049.95 $1,379.95 $1,789.92
Optional Monthly Financing Cost $9.98 $11.83 $17.50 $23.00 $29.83

Vivint gives homeowners a few options in terms of pricing structure. If homeowners pay for all of their equipment upfront, they can pay month-to-month for monitoring services. If they want to finance their equipment, they will need to bundle it with monitoring services and sign a five-year contract with a monthly payment.

Here are the prices for Vivint’s monitoring services:

  • “Smart Security” Monitoring Plan: $29.99/month
  • “Smart Home” Monitoring Plan: $39.99/month
  • “Smart Home Video” Monitoring Plan: $44.99/month

Our Conclusion

Both Frontpoint and Vivint have solid reputations and offer a variety of equipment packages and professional monitoring plans. If you’re looking for a provider that offers professional monitoring but prefer DIY installation, consider Frontpoint. If you’d like professional monitoring and installation, then Vivint may be the better option.

To get a free quote from Frontpoint or Vivint, use the tool below.

If you’re not sure whether Frontpoint or Vivint is right for you, see other top-rated security providers in the table below.

Compare Top-Rated Home Security Providers

Provider Abode ADT SimpliSafe
Provider Abode ADT SimpliSafe
Get A Free Quote View Plans View Plans View Plans
Equipment Prices $149–$1,249 Bundled with contract $200+
Monitoring Prices (Per Month) $6.00-$20.00 $29+ $15.00–$25.00
Contract Required No contract 36 month contract No contract
Professional Installation $99+ $99+ $79
DIY Installation
24/7 Monitoring
Motion Detection
Smart Home Compatibility
Mobile App Access ✔ With interactive monitoring
Video Surveillance ✔ With SimpliCam purchase
Video Streaming Capability ✔ With SimpliCam purchase

More on Competitors

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparent reviews and having the data to back up our ratings and recommendations. Our rating system for home security providers is on a 100-point scale based on 10 factors:

  • Number of systems (5)
  • Special features (10)
  • Installation options (5)
  • Connectivity and smart home automation (15)
  • Pricing (15)
  • Contract period (5)
  • Warranty (15)
  • Trial period (15)
  • Usability (5)
  • Trustworthiness (10)

Our team reviewed 32 companies and spent 744 hours researching and testing out products to help us compare home security systems on key factors such as package options, cost, reliability, and ease of use. Read more on our methodology here.

Frequently Asked Questions

Is Vivint better than ADT?

Vivint and ADT were both named among the best home security companies by our review team. We named ADT as the best overall home security provider and Vivint as the best provider for smart home integration services.

Can Frontpoint be hacked?

Frontpoint systems are secured by bank-grade encryption, which is typically 128 or 256-bit AES. As such, Frontpoint is very unlikely to be hacked.

Does Frontpoint work without Wi-Fi?

The Frontpoint Hub can function without Wi-Fi by using cellular communication. However, many homeowners choose to connect their Hub to Wi-Fi as a backup communication method.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.