Maytag offers appliance insurance plans for its new appliances, providing coverage for unexpected repairs. Additionally, the Maytag Service Plan allows homeowners to purchase extended coverage. While these warranties can offer peace of mind, you may find more comprehensive coverage through a home warranty plan.
In this review, we examine Maytag’s warranty coverage, costs, limitations, and customer reviews to help you determine whether its plan is right for you.
Maytag Warranty Overview
Maytag is a premier appliance brand owned by Whirlpool Corporation. Its products are designed with dependability front and center. The company’s product line consists of powerful kitchen appliances, washers and dryers, and central heating and cooling systems.
A Maytag warranty is designed to protect customers from having to bear the repair costs incurred from manufacturing defects. Maytag also has Service Plans that extend protection to labor costs and damage from normal wear and tear. Maytag has extended coverage available for each of its appliances.
Maytag Warranty Pros and Cons
Pros
- Offers single-appliance coverage
- Has a No Lemon Policy
- Offers service plans for extended coverage
- Cash reimbursements available
Cons
- Only a few parts covered per appliance
- Doesn’t provide add-on coverage, while most competitors do
What Does a Maytag Warranty Plan Cover?
All Maytag appliances are covered under a one-year limited manufacturer’s warranty. This is included in the cost you pay for your new appliance. Customers need to register their appliance with Maytag to get the Maytag 10-Year Limited Parts Warranty. Maytag also provides the Maytag Service Plan for an additional cost. This plan covers key components responsible for the main operation of your appliance.
Maytag Warranty Coverage Overview
| Appliance | What’s Covered |
|---|---|
| Washers | Drive Motor Basket |
| Dryers | Drive Motor Drum |
| Dishwashers | Stainless Steel Tub Nylon Racks Chopper |
| Freestanding Ranges | Cooktop Burners and Elements Ceramic Tub and Grates Bake and Broil Element and Burners Cavity |
| Wall ovens | Bake and Broil Elements and Burners Cavity |
| Cooktops | Cooktop Burners and Elements Ceramic Top and Grates |
| Refrigerators | Compressor |
| Compactors | Motor Ram Screws |
| Microwaves | Magnetron |
The Maytag Service Plan covers the labor, repair, and replacement costs of an appliance that ceases to work due to mechanical issues and defective manufacturing.
Customers have the option to either purchase separate plans for each Maytag appliance, or they can use Maytag’s Build-A-Plan option to create a single plan with coverage for up to 10 appliances. Getting coverage using this option will earn you a 10% discount.
Here are the key benefits of a Maytag service plan:
- Customers can get factory-certified parts and service from factory-certified technicians
- There are flexible payment options available
- You can design your own multi-product plan and earn a discount
- You can opt into Food Spoilage Protection for up to $250
- Customers can transfer the contract to anyone
- There’s free cancellation for up to 60 days
- You can purchase for multiple years at once
- Maytag has a No Lemon Policy*
*Maytag recognizes that certain appliances are prone to frequent damages. If three different service repairs, associated with three separate claim numbers, are performed on the same part for the same product, and a fourth claim is filed again requiring the same repair, Maytag will exchange your product with a comparable replacement or buy the product and reimburse you in cash.
The reimbursement value will be calculated based on the age of the product. Here’s a reimbursement amount price breakdown:
Maytag Warranty Reimbursement
| Product Age | Reimbursement Amount Of Covered Item |
|---|---|
| 1–5 Years (days 366–1,825) | 75% of original purchase price |
| 6–10 Years (days 1,826–3,650) | 45% of original purchase price |
| 11–15 Years (days 3,651–5,475) | 25% of original purchase price |
Based on the reimbursement overview, you can see that Maytag factors in the equipment’s cost depreciation due to age. Older appliances will be reimbursed at a lower percentage than newer products. So, a 10-year-old Maytag refrigerator priced at $1,000 will yield a reimbursement amount of $550.
Maytag offers 45 days to purchase a replacement appliance. After that period, the original covered item will be the company’s property.
Maytag Coverage Exclusions
Maytag Service Plans have certain exclusions. The company will not cover expenses for damages resulting from equipment alteration, or situations beyond Maytag’s control like theft, vandalism, mishandling, fire, flood, wind, power failure, war, or acts of God. The contract will also not cover damages incurred from improper storage, poor ventilation, and mismatched components.
The Maytag Service Plan will also not cover any appliances older than 15 years of age. Maytag appliances are popular for the brand’s durability, but in this case, if your appliance is almost two decades old, it will not be eligible to receive coverage.
How Much Does a Maytag Warranty Cost?
Compare the cost savings of a Maytag warranty in the chart below.
| Major Component | Average 1-Year Service Plan Price |
|---|---|
| Washer Drive Motor | $53 |
| Dryer Drum | $51 |
| Dishwasher Tub | $46 |
| Refrigerator Compressor | $106 |
| Range Broil Elements | $56 |
How To Get a Quote From Maytag Warranty
To get a custom quote, simply fill out a quote request form or call Maytag’s customer service phone number.
To purchase a Maytag Service Plan for your Maytag appliance, you will need the product type and description, brand, model number, serial number, date of purchase, retail value, and your address. You can choose to pay for the plan upfront or you can opt for monthly payments spread across three to four installments. Note: monthly payments are available only if the price of a service plan is over $50.
How To Make a Maytag Warranty Claim
To submit a claim with Maytag, simply call and speak with a customer care agent.
You’ll be asked for the model number, serial number, and the original purchase date of the appliance. The agent will connect you with an authorized service technician who will perform the diagnosis and repair at the scheduled appointment.
You can start filing claims after paying for the Service Plan in full. If you opt for monthly payments, all installments must be completed before requesting service.
he waiting period, which is the window of time you have to wait before you can file a claim, starts the date you purchase and pay for the plan. Maytag has a 60-day wait period for appliances no longer under the manufacturer’s warranty. If your appliance is still under this warranty, you can start filing claims right away.
If your appliance is beyond repair, Maytag will either exchange your appliance with one that has similar features and functionality or reimburse you up to the amount of the product’s original price.
Maytag Warranty Reviews
Maytag is not accredited by Better Business Bureau (BBB), but it holds an A+ rating from the organization. While most Maytag reviews are positive, even the best companies may have negative reviews.
- Plenty of customers have noted the company’s extreme delay in dispatching technicians, while some reviews have expressed dissatisfaction in the quality of repair they received from the technicians.
Here are a few BBB reviews from Maytag customers:
“Had issues with a new gas oven range less than one year old. Made a complaint and was quickly contacted by Whirlpool. Problem has been dealt with in a prompt and [courteous] manner. Thank you.” — James Cumming, October 16, 2022
“The washing machine we bought from them didn’t even last 3 years before the agitator stopped working properly. We first noticed it didn’t work properly after our clothes stopped smelling clean. There is a 10-year warranty on the washer, but the part they don’t tell you is it only covers the parts and the service fee and labor cost as much as a new washer so there really is no warranty. You might as well buy a new machine.” — Jeremy S., August, 13, 2022
Our Final Maytag Warranty Review
Though a Maytag warranty does provide coverage for certain appliances, it doesn’t offer a comprehensive solution to protect a wide range of household appliances.
Maytag’s Full Service Plan covers labor costs and normal wear and tear, but it restricts coverage to appliances that are no more than 15 years of age. This can be challenging for homeowners who have older appliances.
Additionally, if you own a few different Maytag appliances, you’ll have to purchase separate service plans for each of them, and the costs can add up to a significant amount. You’ll also have to purchase separate warranties to cover non-Maytag appliances.
Instead of signing up for a Maytag warranty, a much better option would be to invest in a home warranty. Its coverage spans across a variety of home systems and appliances and it protects different parts and components under each item.
Read more: Comprehensive Guide on Home Warranties
What Does a Home Warranty Cover?
A home warranty coverage plan protects major systems or appliances inside the home when they reach their natural expiration or become faulty from normal wear and tear. When comparing coverage, it’s important to differentiate between a home warranty and a manufacturer’s warranty (also called an appliance warranty). A Maytag brand warranty, for example, covers a specific appliance. In contrast, a home warranty can include appliances and systems regardless of their manufacturer or age—as long as they meet the policyholder’s terms and conditions.
Top Home Warranty Companies Compared
If you’re looking to protect all of your major home appliances under one plan, we recommend American Home Shield and Liberty Home Guard. The table below compares our top-rated providers based on monthly premium and service fee costs.
| Company | Star Rating | BBB Rating | Monthly Cost | Service Fee |
|---|---|---|---|---|
A+ | $57–$68 | $65–$125 | ||
B | $36–$100 | $100–$125 | ||
B- | $44–$48 | $60–$75 | ||
B | $45–$60 | $70 ($150 for after hours and weekends) | ||
B | $77–$130 | $100–$125 | ||
B | $44–$82 | $75–$125 | ||
B+ | $51–$68 | $100–$150 | ||
A | $27–$61 | $65–$100 |
Compare Home Protection Plans
| Provider | American Home Shield | Maytag Warranty |
|---|---|---|
| Plan options | ShieldPlatinum, ShieldGold, ShieldSilver | One-Year Limited Manufacturer’s Warranty, Maytag 10-year, Limited Parts Warranty Service Plans |
| Contract length | 12 months | One year to 10 years, depending on the warranty |
| Service fee | $100–$125 | Unknown |
| Repair guarantee | 30 days | Unknown |
| Availability | 48 states (excludes Alaska and Hawaii) | All of the U.S. |
FAQs About Home Warranties
How much does a home warranty cost?
A home warranty costs an average of $56 per month, based on our 2025 survey of 2,000 homeowners who bought a home warranty. Your monthly premium will vary depending on which provider you choose, your home’s location, and your selected plan.
What are the benefits of a home warranty?
There are several benefits of a home warranty. The most significant benefit is that a home warranty can cover expensive appliance and system breakdowns, meaning you don’t have to set aside emergency savings to cover those expenses. Also, a home warranty can send professional service technicians directly to your home when you request service, saving you time otherwise spent sourcing your own.
What should I look for when buying a home warranty?
When buying a home warranty, you should look for three main factors: cost, coverage options, and exclusions. Every homeowner’s situation is different. Consider your budget, coverage needs, and availability before selecting a home warranty provider. Ensure you read a provider’s residential service contract to know what it includes and excludes from coverage.
What types of homes do home warranties cover?
The type of home a home warranty covers varies per provider. Most providers cover single-family homes, mobile homes, condos, and townhomes. Multi-family homes and apartment complexes are usually not covered. Home warranties also cover rental properties.
Our Rating Methodology
We use a detailed rating methodology to objectively score each home warranty company we review. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and running focus groups and homeowner surveys.
We use this information to score each provider in six comparison categories that we think are most important when choosing a home warranty. We rate each provider across 23 factors within those categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (35%): This category looks at how comprehensive each provider’s coverage is, including whether it covers unique items. Companies that cover the most items and have higher annual limits received the highest scores. We docked points from providers that impose long waiting periods or have depreciation policies that decrease your payouts for aging items.
- Cost (20%): We looked at average monthly prices and service call fees. We gave the most points to companies offering pricing at or below the industry average that don’t impose any surcharges or extra fees.
- Trustworthiness (15%): To gauge reputation and reliability, we reviewed customer ratings across sites such as the Better Business Bureau and Trustpilot, as well as companies’ responses to complaints. We also checked for National Home Service Contract Association (NHSCA) membership. Providers with the highest ratings and longest workmanship guarantees received higher scores. We deducted points for any ongoing legal issues.
- Plan transparency (10%): We read terms, policies, and disclosures in provided contracts and on each company’s website. Providers with transparent contract details and policies received more points.
- Customer support (10%): Companies with multiple claims filing options, fast response times, and accessible customer support scored well in this category.
- Flexibility (10%): We awarded more points to providers offering more plan options, larger add-on catalogs, the ability to choose your own technician, and customer-friendly cancellation policies.
