As a homeowner in Hawaii, having a home warranty can protect your systems and appliances when they break down due to normal wear and tear and give you peace of mind by ensuring that your home items will be repaired or replaced when an issue arises.
To help you throughout your home warranty buying process, the This Old House Reviews Team reviewed the best home warranty companies in Hawaii so that you can skip the research and go straight to buying.
Hawaii’s Top 4 Home Warranty Companies
The highest rated home warranty companies in Hawaii include these:
- American Home Shield: Our Overall Top Pick
- Liberty Home Guard: Most Responsive
- Select Home Warranty: Best Value
- The Home Service Club: Quickest Coverage
Our team examined the leading home warranty providers in Hawaii and narrowed them down by looking at factors such as pricing, plans, reputation, customer service, and more. These are our top two picks in more detail.
American Home Shield
American Home Shield (AHS) is a veteran in the home warranty industry. It offers plan flexibility via three plan and service call fee options, plus it covers rust, corrosion, and sediment damage. In addition, you don’t need a home inspection before receiving coverage from AHS, and it offers a free 30-day cancellation period.
Pros & Cons
Here is our list of pros and cons to help you decide whether AHS is right for you:
✔ Offers customizable plans and service fee
✔ Includes high coverage caps for systems and appliances
✔ Provides customers with 24/7 customer service
✔ Doesn’t limit the number of repairs during your coverage period
✘ Limits workmanship guarantee to 30 days after a completed repair
✘ Doesn’t offer many optional add-ons
Plans & Pricing
American Home Shield has three plan options to choose from: ShieldPlatinum, ShieldGold, and ShieldSilver. ShieldPlatinum is best for comprehensive coverage, ShieldGold is best for a basic combo plan, and ShieldSilver is best for covering major home systems.
AHS also provides coverage for the following optional add-ons: Electronics extended warranty, pool and spa, well pump, septic pump, guest unit under 750 square feet
In general, AHS plans cost between $40 and $58 per month. The company also allows customers to select a service fee of $75, $100, or $125. The higher the service call fee you choose, the lower your premium will be.
Learn more: American Home Shield Review
Liberty Home Guard
Liberty Home Guard (LHG) is another solid provider for Hawaii homeowners who wish to have customizable home systems and appliance coverage. LHG offers more than 30 unique add-ons and a 60-day workmanship guarantee for all completed repairs. LHG also covers two air conditioning units, whereas most providers cover one per service contract.
Pros & Cons
Check out our list of pros and cons for Liberty Home Guard coverage:
✔ Guarantees workmanship on repairs for 60 days
✔ Provides coverage for two air conditioning units
✔ Includes a $2,000 coverage cap per covered item
✘ Lacks transparency in quote process for service call fee
✘ Requires claims to be filed as soon as discovered
Plans & Pricing
Liberty Home Guard offers three coverage plans: the Appliance Guard, Systems Guard, and Total Home Guard. The Appliance Guard covers major appliances. The Systems Guard covers home systems, and the Total Home Guard includes both systems and appliance coverage.
Liberty Home Guard also provides the following add-on coverage options:
Additional spa, carpet cleaning, casita guest unit, central vacuum, ejector pump, electronics protection, freestanding ice maker, generator, grinder pump, gutter cleaning, in-fridge ice maker, instant hot water dispenser, lawn sprinkler system, lighting fixtures, limited roof-leak, pest control, plumbing fixtures, pool and spa, pro-series clothes dryer, pro-series dishwasher, pro-series microwave, pro-series range/oven/cooktop, pro-series refrigerator, pro-series washing machines, rekey services, reverse osmosis water filter system, saltwater pool, second refrigerator, septic system pumping, stand-alone freezer, sump pump, swamp cooler, trash compactor, water dispenser water line, water softener, well pump, window washing/cleaning, wine cooler, and fridge.
Expect to pay between $49 and $60 per month. Your service call fee will fall between $65 and $125. A Liberty Home Guard representative explained to us that the fee is assigned based on your home’s size, type, and location, as well as the plan and add-on options you select.
Learn more: Liberty Home Guard Review
Select Home Warranty
Select Home Warranty offers three plans that are all more affordable than similar plans offered by American Home Shield. Select also includes roof-leak repair coverage in every plan, and the provider offers generous cooling and heating systems coverage and a low $75 service call fee.
Pros & Cons
✔ Includes roof-leak coverage
✔ Offers discounts on purchases for several years of protection
✔ Has awards from Consumers Advocate, Consumer Affairs, and more
✘ Doesn’t cover fixtures
✘ Limits coverage caps for appliances and add-on options
Plans & Pricing
Select Home Warranty has three plans: Gold Care, Bronze Care, and Platinum Care. Bronze is best for appliances, Gold is best for major systems, and Platinum is best for comprehensive coverage.
You can also purchase additional coverage for these items: Second refrigerator, stand-alone freezer, central vacuum, refrigerator ice maker, septic system, lawn sprinkler system, well pump, sump pump, pool/spa equipment, plumbing fixtures, lighting fixtures, switches, outlets
If one of your covered items breaks down, you’ll pay a service fee of $75 when a service contractor visits your home and repairs or replaces the item. Customers generally will pay between $52 and $58 per month for a plan from Select Home Warranty.
Learn more: Select Home Warranty Review
The Home Service Club
The Home Service Club (HSC) is our final recommendation due to its easy access to customer service reps and the ability to file a claim 10 days after purchasing coverage. HSC provides a generous workmanship guarantee for all completed repairs, and it offers coverage for unique items such as gas leaks, pest control, and more.
Pros & Cons
Review key pros and cons regarding The Home Service Club’s coverage options:
✔ Guarantees parts for 90 days and labor for 30 days
✔ Grants easy access to customer service reps
✔ Offers coverage within its base plan for unique items such as food centers
✘ Charges higher service call fee than others on this list
✘ Includes a high transfer fee when moving service contracts from one home to another
Plans & Pricing
The Home Service Club provides two coverage plans: the Standard Plan and the Comprehensive Plan. The Standard Plan covers a mix of home systems and appliances, such as trash compactors, central vacuum systems, and more. The Comprehensive Plan covers everything the Standard Plan covers, plus additional systems and appliances, including smoke detectors and telephone wiring.
The Home Service Club coverage add-ons include these items:
Additional dishwashers, freezers, microwaves, ovens, ranges, cooktops, freestanding freezers, jetted bathtubs, plumbing sprinklers, pool and spa equipment, refrigerators, dual refrigerator compressors, roof-leak coverage, service lines, sewage ejector pumps, spa and spa heaters, water heaters, water softeners, and well pumps.
Depending which home warranty coverage you select, expect to pay between $51 and $63 per month with The Home Service Club’s $95 service call fee. From our secret shopping, our team discovered plan purchases made over the phone may qualify for a $75 service call fee with the same monthly rates.
To learn more: The Home Service Club Review
The This Old House Reviews Team recommends American Home Shield, Liberty Home Guard, and Select Home Warranty for Hawaii homeowners looking for a home warranty. Before purchasing a home protection plan, we recommend getting a quote from each providers to see what coverage, pricing, and benefits each one can offer you and your home.
Frequently Asked Questions
Our Rating Methodology
The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers, and we aim to provide transparency in our review standards and research process.
Our research process includes speaking with representatives from more than 40 home warranty providers, requesting quotes, and asking clarifying questions to gain insight into each provider’s benefits and downsides. We also analyze sample contracts from each company to understand specific coverage terms.
To rate companies, we apply the data we have gathered to our review standards. These standards are on a 100-point scoring system, which is detailed below:
- Coverage (35 points): Providers are scored based on breadth and depth of coverage. We focused on key home systems (HVAC, plumbing, and electrical), essential appliances (refrigerator, ovens, and laundry machines), and unique coverage items (such as roof-leak coverage and code violation allowances). Coverage scores are weighted by taking into account coverage caps and other limiting factors, meaning providers with greater range of coverage and higher coverage caps score the highest.
- Value (30 points): A company’s plan value is a reflection of how well it serves the customer in comparison to what the customer pays for the policy. We accounted for monthly costs, service call fees, and cost flexibility (such as customizable service call fees, discounts, and multi-year policies).
- Trustworthiness and Transparency (21 points): Trustworthiness and transparency are a reflection of how well the provider considers the customer’s interests. We scored items such as the length of workmanship guarantees, online availability of a sample contract, policy change flexibility, and ease of cancellation. Additionally, we scored items that reflect industry reputation and customer satisfaction, including analyzing brand reputation across the Better Business Bureau and third-party customer review aggregators.
- Availability and Service (14 points): Quality of customer service is key to customer satisfaction. We dug into each provider’s guaranteed response times, claims processes, service flexibility, emergency availability, and more.
To share feedback or ask a question about this article, send a note to our Reviews Team at email@example.com.