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Infinity Energy Review: Services and Purchasing Plans

Infinity Energy offers residential solar panel and battery installation through transparent purchasing plans. In this review, the This Old House Reviews Team looks into Infinity solar services to help you determine if the company is the right solar provider for your home.

Solar Panels Adobe

Infinity Energy understands that purchasing a solar energy system is a substantial investment. That’s why the company ensures that customers fully understand the impact of renewable solar energy on their home through detailed online infographics and purchasing plan charts. Read our review on Infinity Energy services, purchasing plans, and customer service to decide if they’re the best solar provider for your home.

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Is Infinity Energy Worth It?

Infinity Energy offers its customers comprehensive warranties coupled with detailed purchasing plans. Their A+ rating from the BBB and mobile app designed to reward customers for referrals make them a solid choice for solar panel installation.

Compare the advantages and disadvantages of Infinity Energy below.

Pros and Cons of Infinity Energy

Pros Cons
Pros Cons
Protects solar equipment with a 25-year manufacturer warranty Only services California and Texas
Offers customers the ability to lease or finance their solar energy system Doesn’t provide installation details online
Designed an app for customers to submit referrals and earn rewards

Infinity Energy Solar Power Services

Infinity Energy provides solar energy system installation and solar battery installation.

Solar Energy System Installation

Infinity Energy converts solar energy into usable electricity through their solar panel and battery offerings. To start the process of installing your solar panel system, Infinity requires you to fill out an informational form that begins the quote process.

Typically, an estimate for a solar energy system includes the following costs:

  • Hardware, including solar panels and batteries
  • Installation
  • Connection to the electrical grid
  • Permits

Although Infinity doesn’t provide details on its installation process, they thoroughly explain how your solar system supplements your current electrical system with clean and sustainable solar energy. Infinity breaks the process into three steps, from collecting sunlight to powering your home.

  1. To start the process of converting sunlight into electricity, the installed solar panels on your roof collect energy from the sun.
  2. The energy collected is transferred to your system’s inverter, which converts it into electricity for the home to use.
  3. If your electrical panels harness more electricity than needed, the excess energy is sent to your solar battery or the electrical grid.

Solar Battery Installation

Infinity offers Tesla Powerwall solar batteries to customers who want to store their excess solar energy. By purchasing a solar battery, homeowners receive access to solar power when the sun isn’t out, during power outages, and during peak energy consumption hours.

Cost of Infinity Energy

According to Infinity Energy, the best way to estimate the cost of your solar energy system is to take your cost of electricity over the past year and multiply it by seven, representing what your bill would cost over seven years.

To help you get a better understanding of what an estimate for a system would look like, we calculated the cost of a system for a single-family home with an annual electric bill of $1,411.80. Based on this electric bill, the estimate for our solar energy system was $9,882.60.

Note: This is just an estimate. The price of solar energy systems is affected by a variety of factors including the size of your roof, household electrical demand, and solar panel selection.

In addition to the outright purchase of your solar panel system, Infinity Energy offers three purchasing plans available to customers who want to incorporate solar energy into their homes.

Infinity Energy Payment Options

Options Power Purchase Solar Lease Solar Loan
Options Power Purchase Solar Lease Solar Loan
Description The homeowner purchases electricity monthly but doesn’t own the system. This plan has two options: fixed monthly payments or monthly payments based on price per kilowatt. At the end of the leasing period, customers can purchase the system. This option provides fixed monthly payments. The customer owns the system but owes a fixed monthly payment.
Payments Monthly Monthly Monthly
System owner Customer or Infinity Infinity Customer
Warranty coverage

Infinity Energy Customer Service

Infinity Energy offers customer support through email, phone calls, and an online form. Additionally, customers can speak directly to a representative through Infinity’s live chat function.

Warranty

Infinity protects your solar panels from routine damages and repairs through a 25-year manufacturer warranty and a 10-year labor warranty.

Accreditations

Infinity Energy is accredited by the Better Business Bureau (BBB) and holds an A+ rating from the company. Here are a few Infinity Energy reviews from BBB users:

My experience has been awesome! They exceeded my expectations. The team communicated [with] me every step of the way. Thank you Infinity for saving me money on my electricity!” — Lori G.

All the equipment is installed. We are now waiting for the power company to give the okay to start. So far everything seems to be going well.” — Jim C.

Our Conclusion

If you want a solar energy system from a provider that’s transparent about its financing options, Infinity Energy may be a good option for you and your home. Although the energy company doesn’t provide much information regarding solar panel installation, they do offer a variety of customer service options to fit your needs.

If you’re considering Infinity Energy for solar, we recommend getting a few quotes. Use this tool to get matched up with local providers.

Compare Infinity Energy to Other Solar Providers

Provider Infinity Energy Semper Solaris Vivint Solar
Provider Infinity Energy Semper Solaris Vivint Solar
Solar services Solar panel and battery installation Solar panel installation, battery back-up installation, solar maintenance services Solar panel and battery installation
Service areas California and Texas California Arizona, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington D.C.
Panels offered Solana, LG, Silfab Silfab, LG, Panasonic, Solaria N/A
Warranty length 25-year manufacturer warranty and 10-year labor warranty 25-year bumper-to-bumper warranty 10-year workmanship, 20-year power (lease and PPA plan only), 25-year linear performance warranty
Payment options Buy, finance, lease, power purchase agreement Buy, finance, power purchase agreement Buy, finance, lease, power purchase agreement

Infinity Energy Overview

  • Company name: Infinity Energy
  • Company type: Private
  • CEO: Cory Gilbert
  • Years in business: 6
  • Address: 3855 Atherton Road, Rocklin, CA 95765
  • Phone: 1-888-244-2513
  • Website: https://infinityenergy.com/

Frequently Asked Questions About Infinity Energy

How quickly will the panels be installed after I sign up?

Installing a solar energy system with Infinity Energy typically takes between six to eight weeks, but the total installation time will depend on where you live and the system selected.

What happens to the solar panels if I move?

If you move, you have three options: the new homeowners can take over your monthly payments, you can pay to have the system moved to your new location, or you can pay off the remaining balance of your solar energy system.

How long do solar panels last?

Typically, solar panels see a significant power output decrease within 25 years.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.