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Truly Nolen of America Review

Author Icon Written by Brenda Woods Updated 04/24/2024

To protect your home from pests like mice, termites, and bed bugs, you want to hire the best experts in pest control and prevention. We have evaluated the top pest control companies in the United States on metrics including plans, customer service, and availability to help you determine the best company for you.

This Truly Nolen of America review details the companyโ€™s information and compares it to competitors.

Our top recommendation for pest control is Terminix, a company with PhD-level entomologists and more than 90 years of experience in the industry. You should also consider top pest control companies Orkin and Ehrlich.

Get a quote from all three top-rated companies:


Compare Other Pest Companies

Star Rating BBB Rating Phone Link
Terminix Terminix
A 866-569-4035 Visit Site
Orkin Orkin
A+ 877-868-1416 Visit Site
Hawx Hawx
B 818-273-1741 Visit Site
J.C. Ehrlich J.C. Ehrlich
A+ 866-694-7028 Visit Site
Aptive Aptive
B+ 844-573-7111 Visit Site
Terminix
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
Visit Site
Orkin
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
Visit Site
Hawx
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
Visit Site
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
Visit Site
Aptive
Logo Aptive
Star Rating
BBB Rating B+
Phone 844-573-7111
Visit Site
Providers
Star Rating
BBB Rating
A
A+
B
A+
B+

Pros & Cons

ProsCons

Environmentally friendly options

Only available in 16 states

Termite and bed bug control

No live chat

Money-back guarantee


Truly Nolen Plans & Services

Truly Nolen of America is a family-owned pest control company that was founded in 1938. Itโ€™s environmentally responsible and uses natural products for treatment whenever possible. This includes botanical aerosols derived naturally from plants and borate-based powder applications, which has minimal toxicity to mammals.

Truly Nolen of America offers standard pest control services as well as specialized treatment for bed bugs and termites. It also offers pest control for lawns.

These are the common household pests Truly Nolen of America addresses:

  • Rodents
  • Bees
  • Wasps
  • Ants
  • Beetles
  • Boxelders
  • Caterpillars
  • Crickets
  • Earwigs
  • Fleas
  • Flies
  • Gnats
  • Grubs
  • Lice
  • Millipedes
  • Mosquitoes
  • Moths
  • Cockroaches
  • Silverfish
  • Spiders
  • Ticks
  • Weevils

The 4 Seasons Pest Control plan provides your home with immediate treatment, which is followed up by quarterly treatments to make sure your home is protected against pests. Homeowners get four standard services each year.

Before your services begin, a technician will visit your home to conduct an assessment. This will determine which pests are populating your home, helping the technician decide which treatment is best.

Truly Nolenโ€™s customer satisfaction guarantee includes unlimited service callsโ€”if youโ€™re unsatisfied with the technicianโ€™s work, theyโ€™ll come back out to reapply the treatment at no extra costโ€”and a 100% refund of your most recent application if youโ€™re not totally satisfied.

Termites

The Total Termite Protection Plan provides you with complete termite protection that focuses on the soil and structure of the infestation. Truly Nolen of America experts combine a variety of techniques to rid your home of these pests. They offer thorough protection thatโ€™s both above and below ground.

Truly Nolen starts by giving you a free inspection for termites or other types of pests. This inspection also allows your technician to give you accurate pricing for the services your home needs. Once youโ€™re in agreement with the terms, a technician can service your home as soon as a day after the inspection.


Locations

Truly Nolen of America has more than 100 locations in 16 states across the country:

  • Arizona
  • California
  • Florida
  • Georgia
  • Kentucky
  • Nevada
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah

Truly Nolen Customer Reviews

Truly Nolen of America has multiple Better Business Bureau (BBB)* pages, each devoted to different branch locations. The company is not accredited by the BBB but holds an A+ rating on most pages. Hereโ€™s what some real customers had to say.

โ€œI am a 38-year Real Estate Agent in Naples, Fl. I have sold over 800 homes in my career here and can tell you that Truly Nolen has been present for 100โ€™s of these homes because they are brought with my Home Team Inspectors when we have the homes thoroughly Inspected for the new homeowners! They are efficient, friendly, and certainly know their business! Highly recommend them whether you are purchasing or have a treasured home or condo here in Naples!โ€ โ€“Nancy B.

โ€œExpensive! Iโ€™m sure Truly Nolen does a great job managing pests, however, their price is unbelievable! They inspected for rodents in our home and were overzealous in their approachโ€ฆThey recommended that we replace all of our insulation in the attic, do a major cleaning of the attic and seal up all the entry points. Their bid was $9,529!!!โ€ฆAfter additional research with other local Flagstaff companies, we were told we did not need to replace the insulation nor did we need to do a complete sanitation in the attic. We found out that hantavirus is carried by deer mice which we have not seen in our home. We hired Flagstaff Handyman Services to plug up the holes around our home and they did a terrific job! We also hired Coconino to place traps in the attic and in the kitchen. All the traps were found to be empty and the handyman did not find droppings in the attic. The handyman was $175 and Coconino was $75. Would not recommend Truly Nolen due to ridiculously high prices.โ€ โ€“Jen P.

*BBB information is current as of August 2022.

Provider

Truly Nolen of America

Terminix

Orkin

Our Overall Score out of 100

76

98.5

94

States Available

16

47

47

BBB Rating*

A+

C+

A+

Online chat

No

Yes

No

Website

Trulynolen.com

Terminix.com

Orkin.com

Phone number

800-468-7859

866-569-4035

877-868-1416


Our Conclusion

We give Truly Nolen of America a score of 76 out of 100 on key metrics including plan options, state availability, trustworthiness, customer service, and additional benefits.

Truly Nolen of America has more than 80 years of experience in the pest control industry and a mission to provide environmentally friendly services. The company also offers a money-back guarantee.

We also recommend considering Terminix, Orkin, and Rentokil for your pest control needs. These industry leaders have highly trained specialists, customer service guarantees, comprehensive pest control plans, and offer services in more than 35 states. Get at least three quotes from different companies to compare prices and services accurately.


Company Information

  • Company name: Truly Nolen of America
  • Company type: Private
  • CEO: Scarlett Nolen
  • Year founded: 1938
  • Headquarters: 432 S. Williams Boulevard, Tucson, AZ 85711
  • State availability: 18
  • BBB rating: A+

Call 800-468-7859 to get a free quote from Truly Nolen of America.


Frequently Asked Questions

What does Truly Nolen of America use?

Truly Nolen of America uses environmentally-friendly products whenever possible, including botanical aerosols derived naturally from plants and borate-based powder application, which has little to no toxicity to mammals.

Is Truly Nolen of America a good pest control service?

If you are interested in environmentally-friendly solutions for pest control services, Truly Nolen may be right for you. The company is committed to using eco-conscious products whenever possible. However, services are only available in 18 states.

What do pest control companies do?

Pest control companies employ trained professionals to identify and assess pest control issues, remediate them, monitor the situation, and help prevent future infestations. Common household pests these companies protect against include cockroaches, ants, spiders, rodents, and more. Specialty pests include bed bugs and termites.


Our Rating Methodology

We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.