To protect your home from pests like mice, termites, and bed bugs, you want to hire the best experts in pest control and prevention. The This Old House Reviews Team has evaluated the top pest control companies in the United States on metrics including plans, customer service, and availability to help you determine the best company for you.

This Truly Nolen of America review details the company’s information and compares it to competitors.

Our top recommendation for pest control is Terminix, a company with PhD-level entomologists and more than 90 years of experience in the industry. You should also consider top pest control companies Orkin and Ehrlich.

Get a quote from all three top-rated companies:

Pros & Cons

ProsCons
Environmentally friendly optionsOnly available in 16 states
Termite and bed bug controlNo live chat
Money-back guarantee

Truly Nolen Plans & Services

Truly Nolen of America is a family-owned pest control company that was founded in 1938. It’s environmentally responsible and uses natural products for treatment whenever possible. This includes botanical aerosols derived naturally from plants and borate-based powder applications, which has minimal toxicity to mammals.

Truly Nolen of America offers standard pest control services as well as specialized treatment for bed bugs and termites. It also offers pest control for lawns.

These are the common household pests Truly Nolen of America addresses:

  • Rodents
  • Bees
  • Wasps
  • Ants
  • Beetles
  • Boxelders
  • Caterpillars
  • Crickets
  • Earwigs
  • Fleas
  • Flies
  • Gnats
  • Grubs
  • Lice
  • Millipedes
  • Mosquitoes
  • Moths
  • Cockroaches
  • Silverfish
  • Spiders
  • Ticks
  • Weevils

The 4 Seasons Pest Control plan provides your home with immediate treatment, which is followed up by quarterly treatments to make sure your home is protected against pests. Homeowners get four standard services each year.

Before your services begin, a technician will visit your home to conduct an assessment. This will determine which pests are populating your home, helping the technician decide which treatment is best.

Truly Nolen’s customer satisfaction guarantee includes unlimited service calls—if you’re unsatisfied with the technician’s work, they’ll come back out to reapply the treatment at no extra cost—and a 100% refund of your most recent application if you’re not totally satisfied.

Termites

The Total Termite Protection Plan provides you with complete termite protection that focuses on the soil and structure of the infestation. Truly Nolen of America experts combine a variety of techniques to rid your home of these pests. They offer thorough protection that’s both above and below ground.

Truly Nolen starts by giving you a free inspection for termites or other types of pests. This inspection also allows your technician to give you accurate pricing for the services your home needs. Once you’re in agreement with the terms, a technician can service your home as soon as a day after the inspection.

Locations

Truly Nolen of America has more than 100 locations in 16 states across the country:

  • Arizona
  • California
  • Florida
  • Georgia
  • Kentucky
  • Nevada
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah

Truly Nolen Customer Reviews

Truly Nolen of America has multiple Better Business Bureau (BBB)* pages, each devoted to different branch locations. The company is not accredited by the BBB but holds an A+ rating on most pages. Here’s what some real customers had to say.

“I am a 38-year Real Estate Agent in Naples, Fl. I have sold over 800 homes in my career here and can tell you that Truly Nolen has been present for 100’s of these homes because they are brought with my Home Team Inspectors when we have the homes thoroughly Inspected for the new homeowners! They are efficient, friendly, and certainly know their business! Highly recommend them whether you are purchasing or have a treasured home or condo here in Naples!” Nancy B.

“Expensive! I’m sure Truly Nolen does a great job managing pests, however, their price is unbelievable! They inspected for rodents in our home and were overzealous in their approach…They recommended that we replace all of our insulation in the attic, do a major cleaning of the attic and seal up all the entry points. Their bid was $9,529!!!…After additional research with other local Flagstaff companies, we were told we did not need to replace the insulation nor did we need to do a complete sanitation in the attic. We found out that hantavirus is carried by deer mice which we have not seen in our home. We hired Flagstaff Handyman Services to plug up the holes around our home and they did a terrific job! We also hired Coconino to place traps in the attic and in the kitchen. All the traps were found to be empty and the handyman did not find droppings in the attic. The handyman was $175 and Coconino was $75. Would not recommend Truly Nolen due to ridiculously high prices.” Jen P.

*BBB information is current as of August 2022.

Provider

Truly Nolen of America

Terminix

Orkin

Our Overall Score out of 100

76

98.5

94

States Available

16

47

47

BBB Rating*

A+

C+

A+

Online chat

No

Yes

No

Website

Trulynolen.com

Terminix.com

Orkin.com

Phone number

800-468-7859

866-569-4035

877-868-1416

Our Conclusion

We give Truly Nolen of America a score of 76 out of 100 on key metrics including plan options, state availability, trustworthiness, customer service, and additional benefits.

Truly Nolen of America has more than 80 years of experience in the pest control industry and a mission to provide environmentally friendly services. The company also offers a money-back guarantee.

We also recommend considering Terminix, Orkin, and Rentokil for your pest control needs. These industry leaders have highly trained specialists, customer service guarantees, comprehensive pest control plans, and offer services in more than 35 states. Get at least three quotes from different companies to compare prices and services accurately.

Company Information

  • Company name: Truly Nolen of America
  • Company type: Private
  • CEO: Scarlett Nolen
  • Year founded: 1938
  • Headquarters: 432 S. Williams Boulevard, Tucson, AZ 85711
  • State availability: 18
  • BBB rating: A+

Call 800-468-7859 to get a free quote from Truly Nolen of America.

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for pest control providers is on a 100-point scale based on seven factors:

  • Plan options (35): Every home and every pest problem has its specific needs when it comes to prevention and remediation. Companies with multiple plans and service offerings were given higher scores than those without.
  • State Availability (5): Where you live determines which providers are available. Companies available in more states were rated higher than those with less.
  • Trustworthiness (10): We consider companies that offer service guarantees and others more trustworthy and therefore scored higher.
  • Customer Service (30): This factor is based on our own research from calling providers, as well as their availability and guarantees for responses.
  • Additional Benefits (20): Companies who offer things like information about the products they use, have an app for customers, and other benefits were given higher ratings.

Our Reviews Team reviewed 42 companies and we have full-time researchers who collect (and regularly update) more than 75 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

Frequently Asked Questions

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