If you need professional pest control, there are many options out there. However, they don’t all offer the same services, quality, prices, or fit your home’s specific needs. The This Old House Reviews Team has created an in-depth J.C. Ehrlich review to help you find if it is the best choice for you.

J.C. Ehrlich is a division of Rentokil, a well-known name in the pest control industry with branches around the globe servicing both residential and commercial customers. Ehrlich has more than 750 trained pest control specialists across the country, and its entomologists are available for on-site consultations.

Customers can visit J.C. Ehrlich’s website to get a quote on pest control services. However, we always recommend getting quotes from multiple top pest control companies to find the best fit for your needs and budget.

Pros & Cons

Comprehensive pest control planConnection to Rentokil can be confusing
Regional expertise
Bed bugs included in general plan
Online chat

J.C. Ehrlich Plans & Services

Ehrlich’s pest control plans and services focus on risk assessment, reassurance, and responsiveness. Ehrlich and Rentokil control for nearly 40 pests with their comprehensive, year-round Pestfree365 program. Some pests include:

  • Roaches
  • Bees
  • Crickets
  • Ants
  • Bed bugs
  • Fleas
  • Fabric pests
  • Spiders
  • Wasps
  • Stink bugs
  • Moths
  • Mosquitoes
  • Flies

Ehrlich includes bed bugs in its general pest control plan, unlike many other pest control companies who require a separate plan if you want bed bug coverage. Ehrlich includes an annual termite inspection in its Pestfree365 program, but if you need termite treatment, you will need to sign up for a separate plan.

With the Pestfree365 program, a state-certified, trained specialist will schedule an initial visit to survey your home and return on a schedule of every four months. However, if you have any issues in between scheduled appointments, you can make unlimited service calls to Ehrlich and a specialist will come to you to address the issue.

Termite Control

Ehrlich provides a targeted approach to termite control, beginning with an extensive inspection of your property. A specialist will create a custom treatment plan and give you advice on preventative measures, as well as monitor your home.

Ehrlich combats termites in the best way suited to the species. For subterranean termites, they create a barrier by placing bait stations in the soil around your home’s perimeter. The company uses a fumigation service or spot treatment to eliminate drywood termites.

In certain locations, Ehrlich offers wildlife control, and plans for ticks and mosquitoes.

Ehrlich is available in 20 states, including:

  • Connecticut
  • Kentucky
  • Michigan
  • North Carolina
  • Tennessee
  • Delaware
  • Maine
  • New Hampshire
  • Ohio
  • Vermont
  • Florida
  • Maryland
  • New Jersey
  • Pennsylvania
  • Virginia
  • Georgia
  • Massachusetts
  • New York
  • South Carolina
  • West Virginia

Cost Breakdown

J.C. Ehrlich’s precise cost for service can vary based on several factors:

  • Pest type—Different pest types require different treatments, with corresponding changes in cost.
  • Degree of infestation—A more serious infestation will cost more to resolve.
  • Treatment process—Some treatments cost more than others.
  • Number of treatments—The more treatments you require, the greater your overall cost.
  • Property size—Larger homes cost more to treat.

The cost for the Pestfree365 program for a 2,000-square-foot home could range from $600 to $1,220 annually.

Ehrlich Customer Reviews

Ehrlich has multiple pages with the Better Business Bureau (BBB), each devoted to different branch locations. Some pages are BBB-accredited while others are not, and ratings range. There are a mixture of reviews with many positive ones. Note that even the best companies have some negative reviews.

Kathy H. said:

“Horrible experience. Paid $245 to have a small area sprayed for yellow jackets. The woman on the phone, Sandi, told me that includes spraying the exterior house for stinging insects. Two different workers came out and didn’t do this. There was a lot of confusion about what they were to do. For what they did do, $245 was an outrageous amount of money. I feel like they ripped me off.”

Heidi B. said:

“The Ehrlich team is an extremely professional set of pest control experts, and we give them our highest rating. We were quite anxious about the unknown nature of our father’s bed bug infestation and what needed to be done, and we had interviewed several companies. However, the Ehrlich team’s courteous and respectful response to all of our questions, no matter how small, and their incredible attention to detail gave us confidence we had found the right team for the job. They immediately completed the inspection, and Dave and Brandon gave us thorough instructions about how to prepare the house. As soon as we were ready, they were there for the treatment. When the team returned for the follow-up inspection we were bug free, and have been since! Thank you, Thank YOU, THANK YOU.”

We also received feedback from a This Old House reader who stated that they had a negative experience with Ehrlich, citing issues with communication, technicians failing to arrive at the scheduled time of treatment, services inconsistent with what they were told they would receive, and money that was never refunded.

Comparison of Erhlich to Competitors


J.C. Ehrlich



Our Overall Score out of 100





Best Customer Service

Most Customer Resources

States Available




Annual Cost for General Pest Control




BBB Rating*




Online chat








Phone number




*N/A signals inconsistent accreditations and ratings

We give Ehrlich a score of 82.5 out of 100 on key metrics including plan options, state availability, trustworthiness, customer service, and additional benefits.

We always recommend reaching out for multiple quotes before you make your final decision. If you’re interested in getting a free quote from Orkin, call 877-868-1416, or fill out a simple form. To get a free quote from Terminix, call 866-569-4035 or fill out this form.

Our Conclusion

Overall, we give Ehrlich a score of 82.5 out of 100. It has a comprehensive general pest control plan and is backed by the Rentokil family of pest control companies. Its online chat function is a great perk, allowing homeowners to communicate with representatives in real time.

Those in need of pest control who are seeking an alternative may want to consider Terminix, Orkin, and Aptive.

Company Information

  • Company name: J.C. Ehrlich
  • Company type: Public
  • CEO: Andy Ransom
  • Year founded: 1928
  • Headquarters: 1125 Berkshire Boulevard, Suite 150, Reading, PA 19610
  • State availability: 20
  • BBB rating: N/A

If you’d like a free quote from Ehrlich, call 844-334-1157.

Frequently Asked Questions

Our Rating Methodology

The This Old House Reviews Team backs up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plan options, additional benefits and convenience factors, availability, trustworthiness, and customer service to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.