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J.C. Ehrlich Pest Control Review

Author Image Written by Brenda Woods Updated 04/19/2024

If you need professional pest control, there are many options out there. However, they don’t all offer the same services, quality, prices, or fit your home’s specific needs. We have created an in-depth J.C. Ehrlich review to help you find if it is the best choice for you.

J.C. Ehrlich is a division of Rentokil, a well-known name in the pest control industry with branches around the globe servicing both residential and commercial customers. Ehrlich has more than 750 trained pest control specialists across the country, and its entomologists are available for on-site consultations.

Customers can visit J.C. Ehrlich’s website to get a quote on pest control services. However, we always recommend getting quotes from multiple top pest control companies to find the best fit for your needs and budget.

What’s Our Take on J.C. Ehrlich?

J.C. Ehrlich
Phone: 866-694-7028
BBB Rating: A+
  • Comprehensive pest control plan
  • Regional expertise
  • Bed bugs included in general plan
  • Online chat
  • Connection to Rentokil can be confusing

    • Company name: J.C. Ehrlich

    • Company type: Public

    • CEO: Andy Ransom

    • Year founded: 1928

    • Headquarters: 1125 Berkshire Boulevard, Suite 150, Reading, PA 19610

    • State availability: 20

    • BBB rating: N/A

How We Scored J.C. Ehrlich

We awarded Ehrlich 4.1 out of 5 stars on key metrics, including plan options, state availability, trustworthiness, customer service, and additional benefits.

Here’s how it performed in each category of our detailed review standards:

Plans & Services
Pest companies typically offer two treatment options: general plans for common pests such as ants, centipedes, and cockroaches, and specialty treatments for difficult-to-remove pests such as rodents, bed bugs, and large mammals. We award points based on the number of pests covered under general and specialty plans.
4.7 / 5
4.7 / 5
Reputation & Customer Responses
4 / 5
4 / 5
Customer Service
Quality pest control companies offer multiple contact methods and prioritize customer safety. We awarded points for benefits including pet- and child-safe treatment options, online treatment and chemical details, and one-time treatment options.
4 / 5
4 / 5
Workmanship Guarantee
Workmanship guarantees promise treatment and service quality to customers. Some companies offer vague guarantees that promise to “make it right” if customers are unsatisfied, while others offer full money-back guarantees and free re-treatment if pests return. Companies with generous and clearly defined guarantees earn more points.
3.3 / 5
3.3 / 5
We award points to pest control companies that offer customers financing options such as monthly payment plans, discounts, and free quotes.
5 / 5
5 / 5
Companies with larger operating areas nationwide earn more points in this category. Most national pest control companies operate in 45+ states, with common exclusions including Alaska, Hawaii, and South Dakota.
2 / 5
2 / 5
  • Plans and services: J.C. Ehrlich earned high points in this category for its robust pest coverage within its basic plan and its wide selection of targeted treatments.
  • Reputation and customer responses: J.C. Ehrlich lost some points due to its mixed customer response scores across independent review sites such as the Better Business Bureau.  
  • Customer service: We docked J.C. Ehrlich points in this category because of its lack of transparency regarding pet- and child-safe pest control options.  
  • Workmanship guarantee: We deducted points because it lacks a money-back guarantee.   
  • Financing: J.C. Ehrlich’s discounts and financing options earned it full points in this category.  
  • Availability: With a smaller operating area of 20 states, J.C. Ehrlich earned fewer points in this category.

How Does J.C. Ehrlich Compare to Other Pest Control Companies?

Star Rating BBB Rating Phone Link
Terminix Terminix
A 866-569-4035 GET ESTIMATE
Orkin Orkin
A+ 877-868-1416 GET ESTIMATE
Hawx Hawx
B 818-273-1741 GET ESTIMATE
J.C. Ehrlich J.C. Ehrlich
A+ 866-694-7028 GET ESTIMATE
Aptive Aptive
B+ 844-573-7111 GET ESTIMATE
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
Logo Aptive
Star Rating
BBB Rating B+
Phone 844-573-7111
Star Rating
BBB Rating

What Plans & Services Does J.C. Ehrlich Offer?

Ehrlich’s pest control plans and services focus on risk assessment, reassurance, and responsiveness. Ehrlich and Rentokil control nearly 40 pests with their comprehensive, year-round Pestfree365 program. Some pests include:

  • Roaches
  • Bees
  • Crickets
  • Ants
  • Spiders
  • Wasps
  • Stink bugs

Ehrlich includes bed bugs in its general pest control plan, unlike many other pest control companies who require a separate plan if you want bed bug coverage. Ehrlich includes an annual termite inspection in its Pestfree365 program, but if you need termite treatment, you will need to sign up for a separate plan.

With the Pestfree365 program, a state-certified, trained specialist will schedule an initial visit to survey your home and return on a schedule of every four months. However, if you have any issues in between scheduled appointments, you can make unlimited service calls to Ehrlich and a specialist will come to you to address the issue.

Termite Control

Ehrlich provides a targeted approach to termite control, beginning with an extensive inspection of your property. A specialist will create a custom treatment plan and give you advice on preventative measures, as well as monitor your home.

Ehrlich combats termites in the best way suited to the species. For subterranean termites, they create a barrier by placing bait stations in the soil around your home’s perimeter. The company uses a fumigation service or spot treatment to eliminate drywood termites.

How Much Does J.C. Ehrlich Cost?

J.C. Ehrlich’s precise cost for service can vary based on several factors:

  • Pest type—Different pest types require different treatments, with corresponding changes in cost.
  • Degree of infestation—A more serious infestation will cost more to resolve.
  • Treatment process—Some treatments cost more than others.
  • Number of treatments—The more treatments you require, the greater your overall cost.
  • Property size—Larger homes cost more to treat.

The cost for the Pestfree365 program for a 2,000-square-foot home could range from $600 to $1,220 annually.

Where is J.C. Ehrlich Available?

In certain locations, Ehrlich offers wildlife control, and plans for ticks and mosquitoes.

Ehrlich is available in 20 states, including:

  • Connecticut
  • Kentucky
  • Michigan
  • North Carolina
  • Tennessee
  • Delaware
  • Maine
  • New Hampshire
  • Ohio
  • Vermont
  • Florida
  • Maryland
  • New Jersey
  • Pennsylvania
  • Virginia
  • Georgia
  • Massachusetts
  • New York
  • South Carolina
  • West Virginia

What Are Some Customer Reviews of J.C. Ehrlich?

Ehrlich has multiple pages with the Better Business Bureau (BBB), each devoted to different branch locations. Some pages are BBB-accredited while others are not, and ratings range. There are a mixture of reviews with many positive ones. Note that even the best companies have some negative reviews.

“Horrible experience. Paid $245 to have a small area sprayed for yellow jackets. The woman on the phone, Sandi, told me that includes spraying the exterior house for stinging insects. Two different workers came out and didn’t do this. There was a lot of confusion about what they were to do. For what they did do, $245 was an outrageous amount of money. I feel like they ripped me off.”

Kathy H.

“The Ehrlich team is an extremely professional set of pest control experts, and we give them our highest rating. We were quite anxious about the unknown nature of our father’s bed bug infestation and what needed to be done, and we had interviewed several companies. However, the Ehrlich team’s courteous and respectful response to all of our questions, no matter how small, and their incredible attention to detail gave us confidence we had found the right team for the job. They immediately completed the inspection, and Dave and Brandon gave us thorough instructions about how to prepare the house. As soon as we were ready, they were there for the treatment. When the team returned for the follow-up inspection we were bug free, and have been since! Thank you, Thank YOU, THANK YOU.”

Heidi B

We also received feedback from a This Old House reader who stated that they had a negative experience with Ehrlich, citing issues with communication, technicians failing to arrive at the scheduled time of treatment, services inconsistent with what they were told they would receive, and money that was never refunded.

Is J.C. Ehrlich Pest Control Worth it?

Overall, we give Ehrlich a score of 82.5 out of 100. It has a comprehensive general pest control plan and is backed by the Rentokil family of pest control companies. Its online chat function is a great perk, allowing homeowners to communicate with representatives in real time. Those in need of pest control who are seeking an alternative may want to consider Terminix, Orkin, and Aptive.


J.C. Ehrlich



Our Overall Score out of 100





Best Customer Service

Most Customer Resources

States Available




Annual Cost for General Pest Control




BBB Rating*




Online chat








Phone number




*N/A signals inconsistent accreditations and ratings

We always recommend reaching out for multiple quotes before you make your final decision. If you’re interested in getting a free quote from Orkin, call 877-868-1416, or fill out a simple form. To get a free quote from Terminix, call 866-569-4035 or fill out this form.

FAQs About J.C. Ehrlich

What is included in pest control?

Pest control companies offer many services, including pest control for common household pests like ants, spiders, and wasps, preventative services, and monitoring. Certain companies offer specialized treatment for pests like bed bugs and termites.

What does J.C. Ehrlich do?

J.C. Ehrlich is a pest control company that’s part of the Rentokil pest control brand. Ehrlich offers Rentokil’s signature annual Pestfree365 plan that covers almost 40 common household pests, as well as bed bugs. Ehrlich allows customers to make unlimited service calls and offers an online chat function.

Does J.C. Ehrlich offer termite control?

J.C. Ehrlich does offer a separate termite control program, tailored to specific termite species. For subterranean termites, your Ehrlich technician will place termite bait stations strategically around the perimeter of your home. To treat drywood termites, Ehrlich will use fumigation services or spot treatment.

Our Rating Methodology

We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.