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Terminix Review (2025)

Written by
Stephanie Minasian-Koncewicz
Written by
Stephanie Minasian-Koncewicz
Updated 02/17/2025

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Terminix is an experienced pest control company that offers highly trained technicians, 24/7 customer support, and unique options you won’t find with most other providers. Terminix provides specialized services, such as termite or wildlife control, and general pest control support to help keep common household pests away. The company also has a reputation for its pest solution innovations and nearly 100 years of industry experience. 

Keep reading to see why we ranked Terminix as one of the best pest control companies, including an in-depth breakdown of its services, pricing, availability, and more.

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Our Take on Terminix

With over 95 years in the industry and 380 locations across 45 U.S. states, Terminix has more experience than nearly every other pest control provider we’ve reviewed. This industry leader consistently announces new, innovative technologies to improve pest control solution results and the resulting environmental impact. For example, Terminix developed an environmentally friendly mosquito control product that kills more than 90% of mosquitoes within several weeks of application, according to its website. The company also prioritizes sustainability, such as converting a percentage of its fleet to more eco-friendly hybrid vehicles that limit greenhouse gas emissions. Overall, Terminix prioritizes results while striking a balance with eco-friendly, innovative solutions. 

Terminix provides unique and comprehensive termite control options that we recommend if you suspect you have wood-destroying pests. Terminix offers many advertised discounts for termites. During our secret shopping process, we found a 10% discount for termite plans. We were also impressed with the three varieties of termite plans Terminix offers—far more variety than we’ve seen from other pest control companies. This high level of customization supports homeowners interested in protecting their homes from several types of pests or looking for enhanced guarantees and warranties for added peace of mind. 

On the downside, this provider doesn’t offer services in five U.S. states, and negative customer reviews complain about not receiving return phone calls and billing issues. However, Terminix maintains an A+ rating with the Better Business Bureau (BBB), has nearly 100 years of industry experience, and offers innovative pest control solutions.


What Plans and Service Options Does Terminix Offer?

Terminix offers more service options and types of pest control than most companies we’ve reviewed. The provider advertises a large selection of plans and customized options to meet your home’s needs. Whether you’re looking for general pest control to keep your home pest-free, targeted termite control, or need a specialized treatment against bed bugs or ticks, Terminix provides plenty of options. We recommend checking out Terminix’s website for more information, as we found a variety of advertised discounts—such as general pest control starting at $99 for your first treatment—when shopping around. 

Pest Control Plan

Terminix offers comprehensive pest control plans with varying coverage and treatment frequency for standard household pests, such as “house” ants, roaches, scorpions, silverfish, and spiders. You can also opt for a one-time treatment. However, Terminix recommends the following pest management plans, especially if your home is prone to persistent pests: 

  • PestFree365 Plan: This tri-annual plan includes an interior and exterior pest inspection, regularly scheduled pest treatments, and protection from 25 common household pests. It comes with a Nix Pest Guarantee, meaning if you spot any pests between treatments, Terminix technicians will return and handle the issue at no additional cost. Notably, this plan includes rodent control—but only if you don’t have mice or rats during the initial inspections. 
  • PestFree365+ Plan: A step up from the PestFree365 Plan that adds enhanced protection from 39 pests. It also comes with the Nix Pest Guarantee, plus unlimited protection from out-of-pocket expenses if pests return after treatment, although this varies based on your location and the type of pest. This plan is on an autopayment schedule, so you’ll need a credit card to make automatic payments. 

Termite Control

Terminix is well known for its innovative, comprehensive termite plans that go above and beyond most industry professionals. Here’s a list of three different types of termite control plans you can opt for through Termiinx: 

  • Termite + Retreat Guarantee: This offer includes an annual termite inspection, continuous protection for your home, and the Nix Termite Guarantee if termites return. 
  • Termite + Repair Guarantee: This plan includes everything from the Termite + Retreat and Nix & Fix Termite Guarantee. The Nix & Fix Guarantee promises that Terminix technicians will continue to come back to treat termite problems as long as you keep the plan, and will fix new termite damage up to $250,000. 
  • Termite + Repair Guarantee + Pest: This plan combines the Termite + Repair Guarantee and ongoing pest control against 13 common household pests. 

Ongoing Mosquito Control

Terminix’s ongoing mosquito control plans include a thorough inspection to determine the severity of the infestation and breeding sites. Then, technicians provide regular service during mosquito season, which Terminix claims starts working immediately. This service eliminates mosquitos rather than repelling them. 

Monthly Tick Control 

Terminix doesn’t include ticks as one of its household pests covered by its standard pest control plan. If your home struggles with tick populations, you can opt for a one-time tick service or Terminix’s monthly tick control plan, which includes the following: 

  • Treatment against all U.S. tick species
  • Monthly service during tick season to keep tick populations at bay
  • Liquid and granular treatment outdoors to create a powerful barrier around the home

Bed Bug Removal

For tricky pests, such as bed bugs or wildlife, Terminix creates curated plans personalized for your home and pest situation. These plans include a thorough inspection, scheduled treatments, and follow-up inspections to determine if further treatments are needed.


Terminix Cost

Termite control is notoriously expensive because colonies are often widespread, underground, or in wood, making the pests challenging to eradicate. The average subterranean termite treatment costs between $400 and $1,500 yearly, according to the Terminix website. A Terminix termite service plan costs $69 per month. However, these are estimates, and many termite treatments can cost $1,700 or more depending on the size of your home, infestation severity, and termite species. Based on our team’s research into local pest control companies, Terminix’s termite control is often cheaper by several hundred dollars than other providers. 

During our secret shopping with Terminix, we were offered a new, year-round pest control service plan with the first service for a discounted pest control cost of $99. This pest control plan covers common household pests, such as “house” ants and roaches, making it a worthwhile investment for many homeowners interested in protecting their homes from common critters.


Terminix Locations

Terminix has over 300 locations throughout the U.S. The company doesn’t have franchises in Montana, Vermont, North Dakota, South Dakota, or Alaska. 

This provider also serves Washington, D.C., and Puerto Rico. If Terminix doesn’t service your area, you may need to look into other providers, such as Orkin.


Comparing Terminix to Other Top Pest Control Providers

Based on our detailed rating methodology, Terminix received a 4.7 out of 5 star rating after our team assessed the company’s services, customer reviews, availability, warranties, and more. Orkin, another leading pest control company, also earned 4.7 stars. Overall, Terminix and Orkin rank as our top pest control provider recommendations, but Ehrlich, Aptive, and Hawx also scored well, each offering unique benefits to customers.

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Company Our Rating (Out of 5) BBB Rating* States Covered
TerminixGet Quote
4.7/5
A+45 states (ex. AK, MT, ND, SD, & VT)
4.7/5
A+49 states (ex. Alaska)
4.1/5
A+20 states
4.3/5
A-36 states
3.8/5
B15 states

*BBB ratings are accurate as of February 2025.


What Do Customer Reviews Say About Terminix?

To learn more about how customers feel about Terminix, we read through reviews on the BBB and Trustpilot. 

Positive reviews highlight Terminix’s technicians, who spend ample time at customers’ houses explaining problems and suggesting different solutions to their pest problems. Many reviewers noted that technicians cleaned up after any messes and went above and beyond to help with preventative measures to keep bugs from returning. Customers repeatedly shared that their homes were left pest-free quickly after Terminix services, leaving them satisfied with the quality of the pest control services. 

Negative reviews criticize Terminix for communication issues and billing customers for unknown services. Common complaints include customers canceling their services but still having Terminix technicians show up or issue automatic charges.  

We’ve selected one positive and one negative review below to give you a general overview of this pest control provider. 

“[My representative] was very helpful with addressing my concerns in [reference] to a small bug. [They] took the time to Google a picture, explained what and where the problem [was], and did a treatment to take care of the issue. [They have] been servicing my home for several months and have always been kind, courteous, and very helpful.” —Linda W. via Trustpilot, August 2024

“Terminix is the worst pest control company I have ever used. My husband and I have been paying every month [with] absolutely no results. I am very upset [that] my dogs are being treated every week for fleas because Terminix and their products have not gotten rid of the fleas in our yard [and] it’s been about six months.” —Leslie C. via the BBB, January 2025


Is Terminix Pest Control Worth It?

Yes, Terminix pest control is worth it for most homeowners facing pest issues. Terminix is our top recommended pest control company for its high-quality services, educated technicians, and free initial pest inspections—which many providers charge for. Terminix offers comprehensive pest control plans, including unique wildlife control, bed bug and termite treatments, and home services such as attic insulation. These services aren’t common among all pest control providers, giving Terminix an edge over competitors. Our team also found that Terminix offers competitive pricing that is slightly better than other top-rated companies such as Orkin.


FAQs About Terminix

What company is better, Orkin or Terminix?

Our team considers Orkin and Terminix reputable industry giants with extensive pest control experience and comprehensive services. Our team recommends both providers based on customer reviews, highly rated services, and robust satisfaction guarantees. Terminix is slightly cheaper, based on our research, but Orkin has better availability and advertises same-day or next-day services.

Is it difficult to cancel a Terminix contract?

It’s not difficult to cancel a Terminix contract. You can either call (855) 485-6300 or cancel through a written note, which takes five business days after the company receives it.

Does Terminix offer free inspections?

Yes, Terminix offers free inspections according to its website. Terminix provides free initial pest inspections for termites and other pest types. The company may charge you a fee if you’ve had a previous inspection for the same problem.

What pests does Terminix cover?

Terminix covers a large number of pests under its standard plans, including cockroaches, mice, rats, silverfish, “house” ants (excluding carpenter ants, fire ants, pharaoh ants, and tawny crazy ants), clothes moths, spiders (excluding black widow and brown recluse spiders), scorpions, centipedes, millipedes, earwigs, house crickets, and paper wasps. Company technicians treat rodents, termites, black widow and brown recluse spiders, bed bugs, and other pests, but for an additional charge outside standard pest control plans.


How We Evaluated Pest Control Providers

The This Old House team backs up its pest control reviews with detailed research and secret shopping to assess a pest control provider. We scrutinize each provider’s website for information about plans, pricing, warranties, and more, on top of reading customer reviews and secret shopping. Our review standards weigh each provider’s plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to determine a score on a 5-point rating scale so you can make an informed decision.

To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.

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