Aptive is a new provider to the pest control industry, but it’s already earned a few accolades and is ranked as one of Entrepreneur Magazine’s Best Companies in America. It’s also a member of the Environmental Protection Agency’s Pesticide Environmental Stewardship Program, which engages communities in building awareness and reducing pesticide use. However, Aptive has faced some customer service issues.

The This Old House Reviews Team has researched the best pest control companies in the United States to compare plans, availability, costs and other key metrics. This review breaks down how Aptive stacks up to help you determine if it’s the right provider for you.

Our Take

We found Aptive to be one of the most customizable pest control companies in the industry. It tailors its plans to the specific needs of each customer. However, it’s only available in 24 states. It’s also facing lawsuits for aggressive sales tactics and allegedly recording phone calls without customers’ consent.

Pros & Cons of Aptive

✔ Has a comprehensive Four-Seasons Protection Plan that involves quarterly treatments

✔ Aptive technicians will address any issues between scheduled visits at no additional cost

✔ Is committed to giving back to the community

✘ Only provides one pest control plan

✘ Has limited nationwide availability

✘ Doesn’t treat termites or bed bugs

✘ Customers mention aggressive sales tactics


Aptive Plans and Services

Aptive offers a single comprehensive service called the Four-Seasons Protection Plan. This approach involves an initial visit followed by quarterly applications once per season. During applications, Aptive uses products that are derived from chrysanthemums, which produce the natural insecticide pyrethrin.

What To Expect with Aptive

The Four-Seasons Protection Plan begins with an initial inspection, where a certified pest specialist will identify risk areas and develop a customized quarterly protection plan. During this visit, Aptive will treat the foundation of your home and your garage, targeting all cracks and crevices. The specialist will also knock down all spider webs and wasp nests.

The full inspection also includes a flushing treatment, killing 70 to 80 percent of the adult pests in your home. According to an Aptive representative, Aptive can’t eliminate eggs during this appointment because there aren’t safe products that can penetrate the eggs. Aptive will return within 30 to 45 days to kill any hatched eggs and surviving pests, then continue to visit every quarter.

During these quarterly visits, Aptive will implement its custom treatment plan and treat your foundation with a power sprayer using a special micro-encapsulated product that doesn’t wash away in the rain. These visits are generally done on the exterior of your home, but Aptive will examine and treat the inside of your home as needed.

If you have any issues between scheduled visits, Aptive will come check out the situation as needed at no extra cost.

The company protects against an extensive number of common household pests, including:

  • Ants
  • Roaches
  • Rodents
  • Spiders
  • Fleas
  • Stinging insects
  • Biting insects
  • Pantry pests
  • Aphids
  • Crickets
  • Earwigs
  • Millipedes
  • Pill bugs
  • Silverfish
  • Snails

Unlike its top competitors, Aptive doesn’t offer termite control or bed bug removal services.

Aptive State Availability

Aptive’s limited availability is one of its drawbacks. The company only provides services in the following 24 states: Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Washington, and Wisconsin.

Aptive Cost Breakdown

There are several factors that will determine the cost of your service, including the severity of the infestation, the type of pests you’re dealing with, where you live, and the size of your home.

Since Aptive has only one plan, getting a quote from the company is simple. For a 2,000-square-foot home, the Four-Season Protection Plan would range between $560–$620 annually.

Aptive Reviews

Aptive Environmental is accredited by the Better Business Bureau (BBB) and has an A- rating from the company. Many customers mention how polite and professional Aptive’s technicians are, but other reviews mention unwelcome, high-pressure sales tactics. Here’s a sampling of Aptive Environmental reviews:

Brenda H. said:

Aptive is a great company with excellent service technicians. My tech was Andrew D******* today. As always, he was polite, efficient, and communicated well before and after the service.

Amy B. said:

Steve A**** did an excellent job!!! Explained everything he was doing. Very patient answering my questions (and there were a lot!!). Also very thorough in checking all areas of concern, both inside and outside the house. Very professional and knowledgeable. Thank you, Aptive, for sending Steve to our home!!


Our Conclusion

Though a relatively new company, Aptive has already begun building a reputation in the pest control industry. It may be a good choice if you’re interested in a completely customized plan. However, the company doesn’t address hard-to-treat pests such as termites, bed bugs, mosquitoes, and ticks. It’s also facing lawsuits due to alleged misuse of customer data and aggressive sales tactics.

Comparison of Top Pest Control Providers

The This Old House Reviews Team analyzed dozens of major pest control companies based on key factors such as cost and customer service. We found that Aptive, Terminix, and Orkin offer the best pest control services. We recommend contacting these trusted brands for a free quote using the table below. See how some trusted and reliable pest control providers compare below.

Star Rating BBB Rating Phone Link
A 866-569-4035
A+ 877-868-1416
B 818-273-1741
J.C. Ehrlich
A+ 866-694-7028
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
Visit Site
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
Visit Site
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
Visit Site
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
Visit Site


Company Information

  • Company name: Aptive Environmental, LLC
  • Company type: Private
  • CEO: Vess Pearson
  • Year founded: 2015
  • Headquarters: 548 W 8360 S, Sandy, UT 84070
  • State availability: 24
  • BBB rating: A-


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Our Rating Methodology

The This Old House Reviews Team backs up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plan options, additional benefits and convenience factors, availability, trustworthiness, and customer service to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.