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Presto-X Pest Control Review (2024)

Author Image Written by Brenda Woods Updated 04/24/2024

When you’re looking for pest control services—often urgently—the sheer number of pest control companies out there can be overwhelming. Many seem good on paper, but they aren’t all equal in terms of quality, services offered, cost, and reputation. We created this in-depth Presto-X review to help you determine if this pest control company is the best choice for you.

Presto-X is part of the family of global brand Rentokil’s pest control companies. Presto-X combines all of Rentokil’s knowledge and research with regional expertise. The company offers the same services as sister companies Western Exterminator and J.C. Ehrlich.

We always recommend reaching out to multiple companies for quotes before making your ultimate decision. Our top recommendations for pest control are Orkin, Terminix, and Aptive.

For a free quote from Orkin, call 877-868-1416, or fill out a simple form. If you’d like a quote from Terminix, you can call 866-569-4035 or fill out this form.


Compare Other Pest Companies

Star Rating BBB Rating Phone Link
Terminix Terminix
A 866-569-4035 GET ESTIMATE
Orkin Orkin
A+ 877-868-1416 GET ESTIMATE
Hawx Hawx
B 818-273-1741 GET ESTIMATE
J.C. Ehrlich J.C. Ehrlich
A+ 866-694-7028 GET ESTIMATE
Aptive Aptive
B+ 844-573-7111 GET ESTIMATE
Terminix
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
GET ESTIMATE
Orkin
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
GET ESTIMATE
Hawx
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
GET ESTIMATE
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
GET ESTIMATE
Aptive
Logo Aptive
Star Rating
BBB Rating B+
Phone 844-573-7111
GET ESTIMATE
Providers
Star Rating
BBB Rating
A
A+
B
A+
B+

Pros & Cons

ProsCons

Regional expertise

Connection to Rentokil can be confusing

Comprehensive yearly plan

Bed bugs included in general plan


Presto-X Plans & Services

Like its sister companies, Presto-X offers the comprehensive annual Pestfree365 program. This yearly plan includes an initial visit to survey the pest situation, followed by four follow-up maintenance and monitoring visits. Customers can make unlimited service calls between visits if any issues present themselves.

The Pestfree365 program covers nearly 40 of the most common household pests, plus bed bugs—which most companies only offer in a separate plan.

  • Roaches
  • Bees
  • Crickets
  • Ants
  • Bed bugs
  • Fleas
  • Fabric pests
  • Spiders
  • Wasps
  • Stink bugs
  • Moths
  • Flies

In certain locations, Presto-X also offers plans for wildlife control, mosquitoes and ticks, and termites.

Termite Control

Presto-X starts off the control process with a thorough termite inspection. Next, your pest specialist will tailor a plan to your home’s specific needs. If you have subterranean termites, Presto-X will create a treatment including the strategic placement of termite baits around the perimeter of your home. If drywood termites are the problem, the Presto-X solution could be fumigation services or spot treatment.


Locations

Presto-X services 19 states, including:

  • Alabama
  • Iowa
  • Louisiana
  • Nebraska
  • Tennessee
  • Arkansas
  • Indiana
  • Minnesota
  • Ohio
  • Texas
  • Colorado
  • Kansas
  • Mississippi
  • Oklahoma
  • Wyoming
  • Illinois
  • Kentucky
  • Missouri
  • South Dakota

Cost Breakdown

The precise cost of Presto-X’s Pestfree365 program can vary based on several factors:

  • Pest type—Different pest types require different treatments, and some are more expensive to treat than others.
  • Degree of infestation—More severe infestations cost more to treat.
  • Treatment process—Some treatments cost more than others.
  • Number of treatments—If you require several treatments instead of one, the greater your overall cost.
  • Property size—Larger homes cost more to treat on average.

The cost for the Pestfree365 program from Presto-X for a 2,000-square-foot home could range from $600 to $1,220 annually.


Presto-X Customer Reviews

Presto-X has multiple pages with the Better Business Bureau (BBB), each devoted to different locations. As of April 2023, none of its pages are BBB-accredited, and the ratings range from A+ to F. The majority of the pages have no reviews, and the ones that do average 1 star. Keep in mind that even the most popular companies have some negative reviews. Here’s what some real customers had to say.

Elaine K. said:

“We are very disappointed with the customer service of Presto- X. We have been their customer since they took over from a previous owner. We were with the previous owner for over 20 years. We had an appointment today between 8 and 10 am. When they did not arrive we called and were told by a very rude customer service rep that the scheduling manager had rescheduled our appointment for two weeks from now. She also said that he did not bother to let us know. We find this unacceptable customer service. We do not recommend this company. We plan to look for another provider. The cs rep said management would call. They never did.”

LC said:

“Poor customer service and billing. The technician apparently came out for a service call on March 31st yet never rang the doorbell upon arrival or provided service. There was no service receipt or any documentation left for me of their visit. Additionally, the company didn’t provide any advanced notification that they would be out on March 31st. Even though no one showed up or provided service I was billed for this service call, upon which I called Presto-S to inquire and they said they would reschedule the service for 4/17. Come 4/17 no one showed up… I had to call the office to get the appointment set up and I continue to be billed for the March 31st service.”


Comparison of Presto-X to Competitors

Provider

Presto-X

Terminix

Orkin

Our Overall Score out of 100

82.5

98.5

94

Superlative

Most Comprehensive Plan

Best Overall

Best for Urgent Service

States Available

19

47

47

Annual Cost for General Pest Control

$600–$1,220

$550–$700

$575 (average)

BBB Rating*

N/A

A-

A+

Online chat

No

Yes

No

Website

Prestox.com

Terminix.com

Orkin.com

Phone number

866-694-7028

866-569-4035

877-868-1416

*N/A signals inconsistent accreditations and ratings

We give Presto-X a score of 82 out of 100 on key metrics including plan options, state availability, trustworthiness, customer service, and additional benefits.


Our Conclusion

Overall, we give Presto-X a score of 82.5 out of 100. Along with its parent company Rentokil, it has the most comprehensive general pest control plan of the companies we’ve reviewed. Presto-X offers a combination of regional expertise and the national know-how of Rentokil.


Company information

  • Company name: Presto-X
  • Company type: Public
  • CEO: Andy Ransom
  • Year founded: 1932
  • Headquarters: 1125 Berkshire Boulevard, Suite 150, Reading, PA 19610
  • State availability: 19
  • BBB rating: N/A

If you’d like a free quote from Presto-X, call 866-694-7028.


Frequently Asked Questions

What is included in pest control?

Pest control companies offer multiple services, providing pest control for common household pests like rodents, ants, spiders, and wasps, as well as preventative services, and monitoring. Certain companies offer specialized treatment for pests like bed bugs and termites. Many companies, including Presto-X will visit your home as many times as needed to make sure the pests are eradicated at no extra charge.

What does Presto-X do?

Presto-X is a regional part of the Rentokil pest control brand. Presto-X offers the same services as sister companies Western Exterminator and J.C. Ehrlich, including Rentokil’s signature annual Pestfree365 plan that covers almost 40 common household pests, as well as bed bugs.

Does Presto-X offer termite control?

Presto-X offers free termite inspections and targeted treatment for different termite species. To combat subterranean termites, your Presto-X technician will place termite bait stations strategically around the perimeter of your home. For drywood termite treatment, Presto-X will use fumigation services or spot treatment.


Our Rating Methodology

We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

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