Arrow Exterminators Plans & Services
Arrow Exterminators specializes in residential and commercial pest control services. The company is a family-owned business, founded in 1964. On the website, the company discusses its commitment to the environment, stating they provide services that use eco-friendly products. Arrow Exterminators is also GreenPro Certified by the National Pest Management Association.
When you purchase services from Arrow Exterminators, specialists protect your home against many household pests like cockroaches, ants, spiders, centipedes, and more. You can do this without an annual contract. Service packages will vary, as each homeowner’s pest control plan will be customized to fit their home’s needs.
Arrow offers year-round protection with technicians who will visit your home to apply treatment once every quarter. Homeowners can also choose to purchase a one-time treatment.
Arrow technicians protect your home from the common household pests, including:
- Indoor ants
- Indoor house mites
- And more
Specialists can also provide additional protection to treat your home for more troublesome pests, including:
- Fire ants
- Fleas and ticks
- Bed bugs
- Stinging insects
- Wildlife like squirrels, raccoons, and birds
Arrow Exterminators also offers control for termites and bed bugs.
Arrow Exterminators is known for its STEPS Total Protection System. The STEPS pest control program stands for Sustainability Through Environmental Practices and Solutions. Technicians promise to treat your home in the least harmful way possible, meaning that they limit the amount of home that is sprayed, as opposed to spraying all over.
To secure your home for the long-run, Arrow Exterminators also offers termite bonds, which can be transferred to a new owner of your home. After the initial inspection, your technician will return to continue treating your property and conduct regular inspections throughout the year.
How to Start Services
To get started with services from Arrow Exterminators, find a location near you by typing in your zip code on their website. This gives you a preview page of your neighborhood, including which pests are some of the biggest local threats. You need to fill out the form with some information about you and your home, including which pests are populating your home.
Then, you can schedule a free inspection during which a home evaluator will check your home for warning signs of certain pests.
Arrow’s services are backed by a customer satisfaction guarantee, which states a technician will return at no additional cost until your pest issue is resolved. This takes effect 30 days after the initial treatment, and if you’re still not satisfied, you’ll get your money back.
Arrow Exterminators services the southern region of the United States. They have locations in 12 states, which include:
- North Carolina
- South Carolina
Arrow Exterminators Customer Reviews
Arrow Exterminators has a range of pages with the Better Business Bureau (BBB), each dedicated to different branch locations. The company’s headquarters page is BBB-accredited and holds an A+ rating from the organization. Many of the pages have a single review or no reviews at all. Here’s what some customers had to say.
“They proved unable to produce an invoice showing what services they provide, what each costs, and what I paid and how that was applied to each. Time and again. I cancelled my service and asked for the refund and was told it would take WEEKS to provide!”
Kristina Z. said:
“There are other complaints for the same issue but no reviews yet. This company only has schedulers that answer the phones. If you want to talk to a supervisor or manager you have to leave a message and hope that they call you back, which they don’t. I have been attempting to resolve an issue for almost a month and only the scheduler will call back and she doesn’t have the authority to fix the issue. Horrible customer service on the part of the management. I have left over five messages with various ‘managers’ and no call back. I will also be filing a complaint.”