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Orkin vs. Aptive (2024)

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Author Icon Written by Brenda Woods Updated 04/19/2024

Whether you’re looking to eliminate a specific pest, receive preventative services, or get comprehensive pest treatment, there are many pest control companies to choose from. Orkin and Aptive are among the biggest names in the industry, but one may be better than the other depending on your pest control needs.

We have researched the best pest control companies in the United States to compare options and provide our top recommendations. Read our Orkin vs. Aptive review to learn about each company’s service offerings, pricing, and customer reviews.

Our Take

Orkin and Aptive Environmental each serve different areas of the U.S. and offer various pest control services. Both companies have a service guarantee that promises a technician will return for free service if your pest issue persists between scheduled visits.

Orkin is a well-known leader in the pest control industry that serves more than 1.7 million customers worldwide. The company has decades of experience and is committed to ongoing team education. It provides comprehensive coverage for a wide range of household pests and has a strong reputation that’s backed by science.

Aptive is a newcomer to the pest control industry that uses natural products derived from chrysanthemums to treat homes. It provides seasonal treatments and customizes each pest control plan based on your specific pest issues.

Orkin vs. Aptive Overview

Orkin has more than 100 years of pest control experience. Its team is dedicated to continuing pest education and attends regular training to learn the best and latest pest management practices. Orkin is passionate about the science behind pest control, partnering with certified entomologists to better understand various bug species.

Founded in 2015, Aptive offers one comprehensive plan and participates in a variety of programs and fundraisers that support global initiatives to help the environment. It’s also a member of the EPA’s Pesticide Environmental Stewardship Program, which spreads awareness about the potential risks of pesticide usage.

Below, you can find a table that compares the top pest control providers:

Star Rating BBB Rating Phone Link
Terminix Terminix
A 866-569-4035 Visit Site
Orkin Orkin
A+ 877-868-1416 Visit Site
Hawx Hawx
B 818-273-1741 Visit Site
J.C. Ehrlich J.C. Ehrlich
A+ 866-694-7028 Visit Site
Aptive Aptive
B+ 844-573-7111 Visit Site
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
Visit Site
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
Visit Site
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
Visit Site
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
Visit Site
Logo Aptive
Star Rating
BBB Rating B+
Phone 844-573-7111
Visit Site

Orkin vs. Aptive Plans

For the most effective protection against common household pests, it’s important to work with a professional company year-round. Both Orkin and Aptive offer plans to protect your home during each season.

General pest control—pests covered

The following pest species are covered by Orkin and Aptive’s general pest control plans:



  • Ants
  • Roaches
  • Rodents
  • Spiders
  • Fleas
  • Stinging insects
  • Biting insects
  • Pantry pests
  • Aphids
  • Crickets
  • Earwigs
  • Millipedes
  • Pill bugs
  • Silverfish
  • Snails

For its general pest control service, Orkin uses advanced technology to inspect your home and locate high-risk areas where pests roam. After an inspection, your technician will create a customized plan to attack pests and help you keep a pest-free home all year long.

An Orkin Pro will treat the perimeter of your home and remove spiderwebs and wasp nests that attract additional pests. Before completing service, they will also seal points of entry and monitor pest activity in between visits.

For general pest control from Aptive, you can purchase the Four-Seasons Protection Plan. It’s a year-round plan that begins with an initial inspection to determine the weak areas around your home where pests reside. Your technician will provide you with a quarterly treatment plan and return for quarterly service appointments.

Your pest control treatment from Aptive will include natural products derived from chrysanthemums. Treatment usually occurs on the exterior of your home, but your technician will also treat the inside if it needs attention.

Termite Control

Termites are difficult to detect if you’re not an expert in pest control. They reside in hidden, moist areas of your home and can cause irreparable damage if they’re not caught early enough. That’s why it’s crucial to hire a professional to get rid of these pests. Here’s how Orkin’s and Aptive’s termite control plans stack up.


Termite management from Orkin starts with an inspection, which includes checking your crawlspaces and basement for moisture and other evidence of termite activity. Then, you’ll receive a customized treatment plan based on the layout of your home and the severity of the termite infestation.

Termite treatments include Termidor liquid treatments, dry foam, and the Sentricon bait and monitoring system. After the initial visit, you’ll receive continuous monitoring and service to keep the termites away.


Aptive doesn’t provide a treatment plan that protects against termites.

Bed Bug Removal

Bed bugs are extremely difficult to get rid of because of their tiny size and rapid breeding rate. Learn how Orkin and Aptive can protect your home against these pests.


Orkin’s bed bug services begin with a thorough inspection to discover the tricky spots these bugs may be hiding, such as your furniture, bedding, rugs, and linens. Your technician will use state-of-the-art tools to detect the bugs, and your treatment plan will work to target both adult bed bugs, as well as the larvae. After the treatment appointments, your technician will return for a follow-up visit to confirm the infestation has been eliminated.


Aptive doesn’t offer a plan to protect against bed bugs.

Mosquito Services

No matter the outside activity, whether it’s a summer cookout or a simple walk with the family dog, mosquitoes can be annoying and dangerous to your family. Learn about mosquito elimination services from Orkin and Aptive.


Orkin starts mosquito services with a comprehensive inspection of your home’s lawn to locate the pests and design a treatment plan. This includes looking for places in your yard that may harbor mosquitos. Your technician will use a combination of treatment methods to kill the insects and prevent breeding. You can choose between one-time and monthly treatments.


Aptive also offers services to address mosquito issues. Noting that plants that tend to detract mosquitoes don’t always keep them away completely, the company’s website states that its experts can control the pests in a way that is convenient to customers.

Tick Control

Ticks in your yard can cause many issues, from skin irritation to severe medical problems for your pets and family. Learn how to eliminate and prevent ticks with the help of Orkin or Aptive.


Orkin provides a free tick inspection, where a technician will work to discover the places that ticks hide in your yard, including tall grass, heavily-wooded areas, and high-moisture areas. Your treatment plan will be designed around Orkin’s findings and include year-round service to monitor pest activity.


Aptive customizes its treatment plans as necessary to address tick issues. It offers year-round treatments tailored toward ridding your home of ticks as well as other pests.


You should choose a pest control company that’s available in your area with licensed technicians and advanced tools. Orkin is available in 47 states across the U.S. You can request service in every state except Alaska, South Dakota, and Wyoming. It also has a number of international locations.

You can find an Aptive service provider in Washington D.C. and the following 24 states:

  • Arizona
  • California
  • Colorado
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Maryland
  • Michigan
  • Minnesota
  • Missouri
  • Nevada
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wisconsin

Orkin vs. Aptive Cost

The cost of a pest control plan will vary from one homeowner to the next. When you request a quote, your cost will be determined by factors, such as the type of pests you’re dealing with, the severity of your pest infestation, your location, and the size of your home.

Orkin’s general pest control plan for a 2,000-square-foot home costs around $575 annually. The general pest control plan from Aptive ranges from $560 to $620 for a home under 2,000 square feet.

Orkin and Aptive Customer Reviews

Orkin has varying reviews and ratings across its Better Business Bureau (BBB) pages, while Aptive is accredited with the BBB and holds an A rating from the organization.

Here’s a sampling of Orkin reviews from the BBB:

Really appreciated the time and thoroughness of our Orkin technician. He explained ways we could be preventing further problems and was very professional and cordial.” — Stacey T.

At this writing, I am very angry with Orkin. We have had a service contract with this company for more than 15 years. Based upon their recommendations, we have invested a huge sum of money to reduce the moisture from our crawl space. I had to contact them to return to our home to complete the job. They have done damage to my residence because of [a] poorly qualified workforce.” — Jones

Here are some Aptive customer reviews:

Rex was absolutely fantastic! He listened to my bug concerns and helped provide the proper treatment to help with my ant situation. He noticed immediately I had a dog and was very careful to not spray around where I was keeping my dog safely away from the chemicals.” — Nikki M. via BBB

“Their only saving grace is their sprayers, who were all great and willing to tailor your treatment.

The company itself is a sham. I was told the contract automatically cancels after a year (IT DOES NOT!). Had to call in and go through a cancellation process.” — Chris L. via Yelp

*BBB ratings are current as of May 2023.

Orkin vs. Aptive Verdict

Both Orkin and Aptive provide various benefits. Orkin has a knowledgeable team and more than a century of experience in the pest control industry. It has a good reputation for customer service, and its services are available in most states around the country. Choose Orkin for urgent service and comprehensive pest coverage.

Aptive provides tailored treatments with a lot of customization options. However, the company is still pretty new to the pest control industry, and its website lacks in online resources relative to other top players in the industry.

If you’re interested in starting services with Orkin, call 877-868-1416 or request a free online quote.

Terminix vs. Aptive Comparison




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Our Rating Methodology

We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

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