This Old House Rating: 9.4/10

Honeywell, known for its range of home technologies and systems, offers its customers DIY security solutions through home security kits, cameras, and devices. With no long-term contracts or monthly fees, Honeywell provides simple security solutions for homeowners looking for a little peace of mind.

Read on to learn about Honeywell home security packages and devices and determine if this is the best home security company for you.

Pros and Cons of Honeywell Home Security

Compare the advantages and disadvantages of Honeywell below:

Pros & Cons

Offers motion-triggered video clip recordingDoesn’t offer professional monitoring plans
Provides indoor and outdoor camera offeringsHas a limited number of devices in security system packages
Compatible with Amazon Alexa, Google Assistant, and IFTTT devices

This Old House’s Top Pick: SimpliSafe

Our team rated more than 30 home security companies and found that SimpliSafe is the best DIY security solution on the market.

Honeywell Home Security Packages

To give you a solid home security foundation, Honeywell security starter kits include the necessities to make your home feel more secure.

Smart Home Security Starter

The Smart Home Security Starter Kit provides you with home security necessities like access sensors and a camera base station, protecting your home’s key entry points.

Here’s everything included in the Smart Home Security Starter:

Starter Kit With C1 Camera Bundle

This bundle includes everything in the Smart Home Security Kit, plus a wireless C1 camera that feeds live HD video directly to your Honeywell Home app.

Here’s everything included in the Smart Home Security Starter:

  • Camera base station with Amazon Alexa
  • Door/window sensors (2)
  • Remote-control key fob
  • C1 Wi-Fi security camera

Super Smart Home Security Bundle

The Super Smart Home Security Bundle is Honeywell’s most comprehensive security kit, providing burglary protection and devices that monitor temperature and dangerous events like flooding.

Here’s everything included in the Super Smart Home Security Bundle:

  • Camera base station with Amazon Alexa
  • Door/window sensors (2)
  • Remote-control key fob
  • C1 Wi-Fi security camera
  • T5 smart thermostat
  • Water leak and freeze detector

Cost of Honeywell Home Security

Honeywell’s starter kits are more expensive than most DIY home security packages, with their basic kit priced at $449.00.

Here’s a price comparison of the three Honeywell home security starter kits:

Kit Cost Breakdown

KitSmart Home Security Starter KitStarter Kit With C1 Camera BundleSuper Smart Home Security Bundle
Number of devices in each kit457

Honeywell offers over 75 home security products that can integrate directly into your system. Here’s a look at some of their Smart Home Security accessory and camera offerings and related pricing:

Device Cost Breakdown

Outdoor MotionviewerAccessories$199.99
Security Indoor MotionviewerAccessories$149.00
Motion SensorAccessories$49.99
Wireless Shock SensorAccessoriesN/A
Two-Way Wireless SirenAccessoriesN/A
C2 Wi-Fi Security CameraSecurity Camera$169.00
Wired and Wireless Color Outdoor IP CameraSecurity CameraN/A
HD Wi-Fi Outdoor Video CameraSecurity CameraN/A

Professional Monitoring Plans from Honeywell

Honeywell doesn’t offer professional monitoring plans, instead allowing their home security customers to self-monitor through the mobile app.

How Does Honeywell Work?

After purchasing and installing a Honeywell home security package, you can start monitoring your system through the Honeywell Home app. The application lets you control your devices remotely, receive activity alerts, and review recorded videos. With smart home integration, you can integrate and control IFTTT devices through the app or with a voice assistant like Amazon Echo.

If you choose to purchase additional devices from Honeywell to supplement your alarm system, professional installation may be required as some devices need extensive electrical knowledge. Honeywell doesn’t provide professional installation, so you’ll need to schedule installation with a local electrician.

Honeywell Customer Service

Honeywell Home Security provides customer service through online messenger Monday through Friday from 9 am to 8 pm CDT and on Saturday and Sunday from 9 am to 5 pm CDT. They also provide phone support at 1-800-633-3991 during the same hours.

Warranties and Guarantees

Honeywell offers customers credit for products returned within the first 30 days of purchase. A warranty of two years from the date of manufacture is also provided, offering repairs on covered damages.

Note: Some warranties and returns vary based on the purchased product.

Honeywell Home Security Reviews

Honeywell Home Security isn’t accredited by the Better Business Bureau (BBB) and holds a D- rating. This rating comes from BBB’s understanding of how the company interacts with its customers and handles their complaints. Since Honeywell provides a variety of services to home and business owners, not all reviews relate to their home security offerings.

Here’s a sample of customer reviews from Honeywell Home Security:

If I could review this company with no stars I would. I am having difficulty with my security system and had I known that Honeywell does not support their product I would never have purchased it. The dealers do not inform the customer of this either so if you have a problem with the dealer you are between a rock and a hard place.” — Robin M.

Our Conclusion

The This Old House Reviews Team gives Honeywell Home Security a 9.4/10. Honeywell offers an array of compatible home security devices that help secure and protect your home while you’re away. While the company offers a customizable DIY system, it doesn’t offer professional monitoring, requiring homeowners to monitor their own system 24 hours a day.

If you’re not sure if Honeywell is right for you, compare it to other top-rated security providers in the industry like AbodeVivint, and ADT.

Compare Home Security Providers

Get a free quoteView PlansView PlansView Plans
Equipment prices$149.00–$1,249.00$599.00 and upBundled with contract
Monitoring prices (per month)$45.99$40.00 and up$29.00 and up
Contract requiredNoNo36 months
24/7 monitoringAvailableAvailableIncluded
Professional installationYesPricing by quote$99.00 and up
DIY installationNoNoNo
Mobile app accessYesYesYes
Motion detectionYesYesYes
Smart home compatibilityYesYesYes
Video surveillanceYesWith camera purchaseAvailable
Video streaming capabilityYesWith camera purchaseAvailable
BBB ratingA+D+A+

Frequently Asked Questions

Our Rating Methodology

The This Old House Reviews Team backs up our home security recommendations with a detailed rating methodology that we use to objectively score each provider. Our research includes analyzing product specifications, reviewing service and plan information, speaking with customer service representatives, and analyzing customer reviews. We then score the provider against our review standards for system options, special features, installation options, connectivity and smart-home automation features, pricing, contract terms, warranty, usability, availability of a trial period, and trustworthiness to arrive at a final score out of 100.

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