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Whirlpool Warranty Review

Author Icon By Dana Getz Updated 12/22/2023

Whirlpool has been around for more than 100 years and sells appliances like washers, dryers, and refrigerators. When you purchase a Whirlpool appliance in the United States or Canada, you’ll receive a warranty with your system or appliance. Though these warranties vary by product, most Whirlpool warranties cover up to one year of coverage from the date of purchase.

The This Old House Reviews Team has reviewed a variety of home warranty companies, coverage plans, and customer reviews to give you an unbiased review of Whirlpool warranties in comparison to other home warranty providers. Keep reading this review to learn more about a Whirlpool warranty and our recommendations for the best home warranty providers in the industry.


Whirlpool Warranty Plans and Coverage

Most Whirlpool appliances come with one-year warranties that cover the necessary replacement parts and labor to correct breakdowns or failures that result from defective materials or workmanship. Whirlpool also offers extended service plans for your range, dishwasher, refrigerator, washer, and dryer.

Here’s an overview of the Whirlpool warranty plans for washers, dryers, and refrigerators.

  • Washers and dryers—With these appliances, customers will receive one year of coverage on all parts, a limited warranty on the lid, top, and gear assembly which extends from the second year through the fifth year, and a limited warranty on the tub from the second year through the tenth year.
  • Refrigerators—Customers will receive one year of full coverage on all parts, a full warranty on specific, listed parts of the sealed refrigeration system (such as the compressor and evaporator) which extends from the second year through the fifth year, and a 30-day limited warranty on the water filter starting from the day of purchase.

If you wish to extend the one-year warranty, you can do so with the Whirlpool Service Plan. This coverage lasts for up to five years from the day of purchase and ensures the following:

  • No deductible costs on covered repairs
  • Service conducted by pre-qualified technicians
  • U.S.-based customer service
  • Factory-certified parts and technicians
  • Similar replacement item when your appliance can’t be repaired

If you have multiple Whirlpool appliances, you can bundle them for a 10% discount on your extended warranty plan. However, neither the one-year warranty nor the extended warranty protect you from breakdowns that occur due to everyday wear and tear.


Whirlpool Warranty Pricing

Pricing for Whirlpool service plans will vary depending on the age of the product. Here are some sample prices we found on the Whirlpool website for a one-year plan on a two- to five-year-old appliance:

  • $81 for a clothes dryer
  • $82 for a dishwasher
  • $83 for a range
  • $101 for a refrigerator
  • $106 for a clothes washer

Additionally, here are prices for the available extended service plans offered by Whirlpool.


Whirlpool Service Plan Pricing

ApplianceAnnual Cost

Range

$78.00

Dishwasher

$77.00

Refrigerator

$91.00

Washer

$113.00

Dryer

$97.00

With a Whirlpool warranty, here are some average repair costs and how much you can expect to save with a one-year service plan:

  • $805 to repair a refrigerator compressor, but only $106 with a Whirlpool warranty
  • $430 to repair a dryer control assembly, but only $51 with a Whirlpool warranty
  • $396 for a range thermostat, but only $56 with a Whirlpool warranty

If you purchase a home warranty for your Whirlpool appliances, you can expect to pay a monthly or yearly premium, as well as a service call fee which covers the cost of labor. The service fee varies from provider to provider, but can range anywhere between $75–$125 per claim.

Get Estimates from Appliance Repair Experts in Your Area
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Whirlpool Warranty Claims Process

Before making a claim, make sure your appliance is covered by Whirlpool. You’ll also need to show proof of purchase to obtain service, so keep that information readily available and be prepared to give the following details:

  • Personal information
  • Model number and serial number
  • Clear, detailed description of the problem
  • Proof of purchase, including dealer or retailer name and address

In the U.S., you can direct your request to the Whirlpool Customer Experience Center by calling 1-800-253-1301.

Note: You can’t hire your own technician to complete repair work—all repairs must be done by a Whirlpool-approved service provider.


Whirlpool Warranty Reviews

Whirlpool is accredited with the Better Business Bureau (BBB) and has an A+ rating. As with any warranty provider, there will be a mix of positive and negative reviews. Here’s a sampling of those reviews below:

“I had bought my mother a washing machine, and she is still using it. User-friendly and has an affordable price.” — Michael S. on July 10, 2018

“Getting them to send someone out was like pulling teeth. Finally, they got a company to come out, but it took them [three] times to get the refrigerator to actually work.” — Laura V. on November 17, 2019


Our Conclusion

If you’re a Whirlpool customer, it makes sense to tack on a manufacturer’s warranty to protect your appliance if something breaks or fails under your coverage term. However, a Whirlpool warranty won’t cover issues that result from normal wear and tear and will expire after a few years.

home warranty plan, on the other hand, will provide you with more extensive coverage and protect your item if it breaks down due to normal wear and tear. Additionally, a home warranty will protect multiple home systems and appliances under the same plan, instead of covering single items under separate warranties.

The best home warranty providers will offer numerous plan options, as well as add-on coverage for additional items like your pool and spa, septic pump, and well pump. With a home warranty provider, you won’t have to rely on Whirlpool for services and you get the benefit of a larger network of pre-screened technicians.

For homeowners looking for high-quality customer service and affordable plans, we recommend Liberty Home Guard. This company’s coverage plans protect a variety of systems and appliances.


Our Rating Methodology

We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys. 

We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating. 

Here’s a breakdown of our weighted factors:

  • Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
    • Additional coverage items
    • Annual coverage cap
    • Home systems coverage
    • Major appliances coverage
    • Obstructed wall coverage cap
  • Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs.
    • Average monthly cost
    • Cost flexibility
    • Lowest service fee
  • Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability.
    • Brand reputation
    • Policy change flexibility
    • Sample contract availability
    • Workmanship guarantee length
  • Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician.
    • Claims process
    • Guaranteed response time
    • Service flexibility

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.