In 2019, Endurance Home Warranty received a slew of complaints from consumer reporting sites, with customers expressing concerns about the company’s lack of response to filed claims. For example, one customer said the company dodged their calls and refused to send a technician to repair their pool, despite the coverage being outlined in their plan.
As of April 2019, the company halted operations due to customer complaints and accusations of fraud. Though Endurance isn’t a trustworthy home warranty company, there are trusted home warranty providers available that offer comprehensive and affordable coverage at affordable prices.
The This Old House Reviews Team has done the research for you and compared top home warranty companies in the industry to help you find the best home warranty.
Top-Rated Alternatives to Endurance Home Warranty
With a home warranty from one of these top-rated companies, you can rest assured that you’ll receive comprehensive, affordable coverage along with accessible, responsive customer service.
1. American Home Shield
Our top home warranty provider is American Home Shield (AHS). The company is a home warranty veteran, with almost 50 years in the industry.
Here are the pros and cons of choosing American Home Shield for your home warranty coverage:
AHS Pros & Cons
|Offers you the ability to choose between a $75, $100, or $125 service fee||Doesn’t provide nationwide coverage (not available in Alaska)|
|Provides generous coverage caps on systems and appliances||Has only a 30-day repair guarantee|
|Offers roof leak coverage and an HVAC tune-up with the ShieldPlatinum™ plan||Not as many add-on options as competitors|
2. Select Home Warranty
Another top provider is Select Home Warranty. The company has positioned itself as an affordable and comprehensive home warranty company, offering free roof coverage and low monthly premiums to its customers. It offers three coverage plans, each covering the repair or replacement of different appliances and systems throughout your home.
Compare the advantages and disadvantages of signing up for a Select Home Warranty:
Select Pros & Cons
|Provides free roof leak coverage to customers||Has a $75 cancellation fee|
|Has 24/7 customer service through its claim center||Low coverage caps for appliances and systems|
|Offers customer discounts on multi-year coverage plans||Doesn’t offer a mobile app for its customers|
At This Old House, we strive to provide transparent reviews, only recommending companies that provide honest coverage. That’s why we would never recommend Endurance Home Warranty, or any other company with similar coverage and lack of customer satisfaction, as a provider.
If you’re looking for comprehensive coverage and affordable plans, we recommend American Home Shield and Select Home Warranty.
Our Preferred Provider: American Home Shield
As one of the most trusted companies in the home warranty industry, American Home Shield has comprehensive coverage, even allowing customers to build their own plan. They also provide responsive customer service and offer coverage throughout the continental United States, excluding Alaska.
Frequently Asked Questions
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