In This Review: Pros & Cons | Cost & Discounts | Coverage | File a Claim | Customer Reviews | Our Conclusion | Allied Trust vs. Competitors | FAQs
Selecting the best homeowners insurance provider can be difficult when there are so many options. To make this process faster and simpler, the This Old House reviews team has taken the time to carefully research and rank Allied Trust. Allied Trust Insurance Company is a relatively new home insurance provider that offers customizable and comprehensive home insurance to Louisiana and Texas homeowners. To help you decide if Allied is the best homeowners insurance company for you, read our in-depth review on coverage, cost, and customer service.
Pros and Cons of Allied Trust Home Insurance
Learn about the costs and benefits to insuring your home with Allied Trust:
|Provides access to a variety of insurance products, including condo, renters, identity theft, flood, fire, and umbrella insurance||Only available in Louisiana and Texas|
|Has a claims page that describes how the claims process works||The monthly premium is double the national average|
|Offers customers the choice of 35% or 50% of dwelling for personal property coverage|
How Much Does Allied Trust Home Insurance Cost?
The national average for homeowners insurance is about $101 per month. To see how Allied Trust compares to that number, we contacted an insurance agent in Louisiana to get a quote.
Allied Trust Cost
|Type of Coverage||Amount of Coverage|
|Loss of use||$71,000|
|Medical payments to others||$5,000|
|Deductible||$3,500 for storms, $1,000 for all other perils|
The only discount Allied Trust advertises on its website is a bundling discount for purchasing more than one insurance policy from the company.
Allied Trust Home Insurance Coverage
Here are a few of the covered events that Allied Trust covers:
- Water damage
- Other weather-related events, like wind and hail
In addition to these covered events, an Allied Trust policy includes the following areas of coverage:
- Dwelling—When a covered event damages your home, your dwelling protection will kick in to cover the cost to rebuild your home with all of the same built-in elements, including features like your cabinetry, walls, foundation, and HVAC system.
- Other structures—If detached structures on your property, like a fence or shed, are destroyed by a covered event, Allied Trust will pay to rebuild them.
- Personal property—This protects your personal belongings in your home and on a trip.
- Loss of use—If you have to leave your home during major repairs, your policy will cover additional living expenses during that time, like the cost of a hotel room.
- Liability—This part of your policy will pay for medical bills and repair or replacement costs if you’re responsible for an event that causes bodily injury or property damage to another person.
- Medical payments to others—If a guest is injured on your property, your policy will cover some of their medical bills.
Here are the coverage limitations for a home in Louisiana:
Available Coverage from Allied Trust Home Insurance
|Type of Coverage||Coverage Options|
|Dwelling||100% of rebuilding cost|
|Other structures||10% of dwelling|
|Personal property||35% or 50% of dwelling|
|Loss of use||20% of dwelling|
|Liability||$300,000 or $500,000|
|Medical payments to others||$5,000|
|Storm deductible||1% or 2% of dwelling|
|All other perils deductible||$1,000 or $2,500|
Note: These are the coverage options available through the agent we spoke to. To see if you have other options, contact a local Allied Trust agent.
Allied Trust Additional Coverage
You can add these optional coverage items to your policy at an additional cost:
- Credit card fraud and forgery
- Equipment breakdown
- Identity theft resolution and expense
- Lock replacement
- Ordinance or law
- Personal injury
- Personal property replacement cost
- Refrigerated property
- Service line
- Sewer backup
Customer Service and Claims Support
To contact the Allied Trust customer service department, call 844-200-2842 and select the department that matches your inquiry. The claims department is the only department that’s available after hours, while the remaining departments are available during normal business hours. If you would prefer to manage your policy or claim without talking to a customer service representative, you can log in to your customer portal on the Allied Trust website.
Allied Trust Home Insurance Reviews
Allied Trust Insurance Co. has a B rating from the Better Business Bureau (BBB) and a variety of reviews from customers on its BBB profile and Google Reviews. Many reviews state negative experiences with denied claims and adjusters who are difficult to get on the phone for follow-ups.
There have been an especially high number of complaints since Hurricane Ida in August of 2021 from customers frustrated that their homes have not received the repairs they need due to a lack of communication and correspondence with the company and its adjusters.
Here are some examples of those reviews:
“I filed a claim after Hurricane Ida. The adjuster came out a month ago. I have yet to hear from a desk adjuster. I have tried calling over 20 times and I have not been able to speak to a single person to see what’s going on
with my claim.” —Jasmine B. on BBB
“Like many others, we have severe damages to our home from Hurricane Ida … I did not speak to a desk adjuster until [two weeks later] and was turned over to a third-party company to take care of my housing needs. We were placed in a hotel [two days later]. Everything was moving along as expected, until [after two weeks] when the third-party company contacted me to tell me that they have been unable to reach my adjuster and would not be paying for my hotel anymore. … I have left voicemails and emails for adjusting team 2 every day for a week and have gotten no response from anyone.” —Monique M. on Google Reviews
Allied Trust comes with the six main types of home insurance coverage, plus a long list of optional add-ons to customize your policy. However, the quote we received from Allied is double the national average, which is partially due to the single discount Allied Trust offers. Additionally, the company has only five years of experience, which is less than most national insurance providers, and many customers reference poor customer service after Hurricane Ida.
If customer service and comprehensive coverage is your number one priority, Allied Trust may be a good option. However, if you live outside of Louisiana or Texas or want a more affordable policy, consider looking for another company. Enter your zip code into the tool below to see what providers are available near you.
Allied Trust Home Insurance vs. The Competition
Compare Allied Trust against other providers in the home insurance industry to see if they are the best fit for your needs:
|Provider||Allied Trust||Federated National||Lemonade|
|Years in business||$5||36||5|
|24/7 claims service||✓||✓||✓|
|Protective devices/safety features discount||X||✓||✓|
*Allied Trust is available in Louisiana and Texas
**Federated National is only available in Florida
***Lemonade is available in AZ, AR, CA, CO, CT, GA, IL, IN, IA, MD, MA, MI, MO, NV, NJ, NM, NY, OH, OK, OR, PA, RI, TN, TX, VA, WA, and WI
- Company name: Allied Trust Insurance Company
- CEO: Brian Keefer
- Years in business: 5
- State availability: 2
- Address: 4200 W Cypress Street, Suite 520
- City/State: Tampa, FL
- Zipcode: 33607
- BBB rating: B
Other Homeowners Insurance Resources
Frequently Asked Questions about Allied Home Insurance
The This Old HouseReviews team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations.
With that in mind, we created an objective rating system to score each home insurance company. Here’s what that review process looked like:
- We analyze the information on each company’s website. This allows us to determine what products and services are offered by each home insurance provider.
- We get a sample quote from the companies by either talking to a sales representative or by using the online quote tool. This tells us what a policy looks like and costs.
- We test customer service by talking to a company representative, finding out their hours of operation, and determining what technological features are available for customers.
- We update all of this information on a continuous basis, storing it in a proprietary database that allows us to compare dozens of home insurance companies against each other.
With this data, we created a rating methodology to score each home insurance company. Our rating system is a weighted, 100-point scale based on the following factors:
- Coverage (30): We rated home insurance companies higher if they offered the six main types of homeowner protection—dwelling, other structures, personal property, loss of use, liability, and medical payments to others coverage.
- State availability (7.5): Companies scored higher if they covered more states than their competitors.
- Customer service (15): This factor is based on our communications with the company representatives, as well as the companies’ claims and quotes processes, availability throughout the week, and customer service information found on their websites.
- Technology (12.5): Technology can increase the efficiency of filing and tracking home insurance claims. Companies scored higher if they had technology options like mobile apps and online chat functions.
- Reputation (20): We gauged trustworthiness based on years of experience and Better Business Bureau (BBB) ratings.
- Additional benefits (15): Companies that offered optional features, like discounts and endorsements, scored higher than competitors that didn’t.
Our Reviews team has a full-time researcher who collects and regularly updates data points from every company to help us compare them on key factors such as coverage, service, and dependability.
To share feedback or ask a question about this article, send a note to our Reviews Team at firstname.lastname@example.org.