Allied Home Warranty Review (2024)
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Allied Home Warranty was a home warranty company in Texas that serviced homeowners, real estate agents, and home sellers. In 2018, the company was sold to OneGuard Home Warranty and soon went out of business after the acquisition. You can read our article on the top-rated home warranty companies in Texas to find the best plan for you.
In this review, we discuss what to look for in a home warranty and suggests three of our recommended home warranty companies. We recommend Liberty Home Guard as our top choice for its outstanding customer service and extensive list of plan add-ons.
Allied Home Warranty Reviews
According to the Better Business Bureau (BBB), Allied had an A+ rating before closing down. The company prioritized their local expertise since they only operated in Texas, however, there were some policyholders who were unhappy with their service.
Here’s what one customer had to say:
“This home warranty company is a joke! Horrible customer service, they send random contractors to your home for service calls with substandard equipment and then when you call to complain, there is no attempt to even apologize for the service provided and yes you still have to pay. Want to speak to a manager or supervisor? Good luck they will all be busy.” — Kourtney S, 1/04/2018
Top-Rated Alternatives to Allied Home Warranty
Even though Allied is no longer available, there are a variety of other home warranty companies that provide customers with comprehensive coverage at affordable price points. Compare our top two picks below.
Liberty Home Guard
Best Customer Support
American Home Shield
Best for Comprehensive Coverage
First American Home Warranty
Best for High-End Items
How Do You Buy a Home Warranty?
Before buying a home protection plan, take the following factors into consideration.
Type of Plan
In general, home warranty companies will offer at least two plans that cover a combination of systems and appliances. Popular plan types include systems plans, appliance plans, combination plans, and customizable plans.
Systems plans cover major home systems like air conditioning, water heaters, and plumbing, while appliance plans protect items like your kitchen refrigerator, dishwasher, and built-in microwave. Combo plans cover a variety of both systems and appliances and customizable plans allow customers to pick and choose which items they want covered under their policy.
Some companies will also split coverage into a basic plan and a comprehensive coverage plan. Typically, a basic plan will cover essential items like a refrigerator and air conditioning and comprehensive coverage will protect items like doorbells, ceiling fans, and garage door openers, on top of major systems and appliances.
Pricing
On average, a home warranty costs between $300–$600 a year, which comes down to $25–$50 a month. Companies will also charge a service call fee, or deductible, any time a technician comes to your home to diagnose an issue. Service fees range between $75–$125.
To get the best policy at the most affordable price, we recommend getting quotes from a few different providers and then asking your favorite company to price match the best offer you received. In doing so, you may save a few months off your annual contract.
Companies like Select Home Warranty often run promotions where they give a couple months free to customers who sign up for one of their policies.
Claims Process
When an item in your house breaks down and you submit a claim, most providers will try to get your service request processed as soon as possible and send a technician out to your house to assess the issue. Some companies, like American Home Shield, guarantee a 48-hour response time, while others don’t promise work within this timeframe and will get a technician to you whenever is convenient.
We recommend going with a company like Liberty Home Guard or American Home Shield, so you’re not stuck at home with a broken system or appliance for too long.
Frequently Asked Questions
What’s covered under a home warranty?
A home warranty protects major home systems and appliances like your air conditioning, electrical, refrigerators, dishwashers, washers and dryers, and ductwork. Most companies will also offer optional coverage for items like your swimming pool, hot tub, and septic system. To gain a deeper understanding of these protection plans, read our article on the fundamentals of home warranty plans.
Do home warranties cover pre-existing conditions?
In general, most home warranty companies don’t cover pre-existing conditions. However, companies like First American cover systems and appliances that were improperly installed, maintained, or modified.
How much does a home warranty cost?
A home warranty costs around $300 a year for basic coverage and $600 a year for more comprehensive coverage. Service fees range between $75–$125 per claim. The overall price of a warranty will ultimately depend on where you live, the square footage of your home, and the type of coverage you choose.
Is a home warranty worth it?
A home warranty protects homeowners from paying expensive, out-of-pocket costs when an important system or appliance breaks down. Whether you’re a first-time homebuyer or a seasoned homeowner looking for slightly more protection on important home items, a warranty isn’t a bad idea.
Do I need a home inspection before signing up for home warranty coverage?
Most companies don’t require a home inspection before coverage kicks in, however, getting an inspection could be beneficial when it comes to filing claims and figuring out which systems and appliances are covered.
Our Verdict on Allied Home Warranty
Since customers can’t get an Allied warranty, we recommend getting a quote from Liberty Home Guard or American Home Shield. These are two of the best companies in the industry and are ideal for first-time home buyers, seasoned homeowners, and home sellers.
Related Resources
Our Rating Methodology
We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys.
We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
- Additional coverage items
- Annual coverage cap
- Home systems coverage
- Major appliances coverage
- Obstructed wall coverage cap
- Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs.
- Average monthly cost
- Cost flexibility
- Lowest service fee
- Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability.
- Brand reputation
- Policy change flexibility
- Sample contract availability
- Workmanship guarantee length
- Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician.
- Claims process
- Guaranteed response time
- Service flexibility
To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.
