TOH Rating: 6.8/10
Achosa Home Warranty, a new provider in the home warranty industry, offers comprehensive coverage for homeowners, real estate buyers, and sellers. Achosa offers customers the option of two coverage plans, each one bundling major home appliances and systems.
In this review, the This Old House Reviews Team will discuss the different coverage options provided by Achosa, diving deep into the policy costs and features offered under each plan. Keep reading to find out if Achosa Home Warranty is the best home warranty for you and your home.
Pros and Cons of Achosa Home Warranty
Compare the advantages and disadvantages of Achosa below:
Pros and Cons
| Pros | Cons |
|---|---|
| Allows customers to choose their own service technician | Only lets customers file claims through the phone |
| Charges customers the lesser of a $100 service fee or cost of service | Is only offered in 11 states |
| Offers customer service on weekends | Doesn’t guarantee repairs provided by selected service technician |
If you live in a state in which Achosa does not service, we suggest checking out our other recommended providers below.
Achosa Home Warranty Plans and Coverage
Achosa Home Warranty provides a variety of coverage options for real estate buyers, sellers, and homeowners. For real estate sellers, Achosa offers a Basic Plan and Essential Plan. For both real estate buyers and homeowners, Achosa offers an Essential Plan and 1st Choice Plan. Each plan covers a combination of major home systems and appliances, with policy features changing from plan to plan.
Here are the specific appliances and systems covered under each plan:
AHW Plans and Coverage
| Plans | Real Estate Seller’s Basic | Real Estate Seller’s Essentials | Real Estate Buyer’s Essentials | Real Estate Buyer’s 1st Choice | Homeowner’s Essentials | Homeowner’s 1st Choice |
|---|---|---|---|---|---|---|
| Attic and exhaust fan | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Dishwasher | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Electrical system | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Washer and dryer | ✔ | ✔ | ||||
| Garage door opener | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Garbage disposal | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Kitchen refrigerator | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Microwave | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Oven/range/cooktop | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Plumbing and drains | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Roof leaks | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Sump pump | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Water heater | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Central air conditioning | ✔ | ✔ | ✔ | ✔ | ✔ | |
| Central heating | ✔ | ✔ | ✔ | ✔ | ✔ | |
| Code violations | ✔ | ✔ |
In addition to these plans, Achosa Home Warranty offers coverage for 10 items that you can include with a buyer plan, Homeowner’s Essential Plan, or a Homeowner’s 1st Choice Plan.
- Additional pool or spa
- Additional refrigerator
- Jetted bathtub
- Mini-split system
- Pool and spa (shared equipment)
- Septic system
- Stand alone freezer
- Stand alone ice maker
- Water softener
- Water well pump
Achosa Home Warranty Pricing
The cost of an Achosa Home Warranty plan depends on the coverage you select. Note: pricing is based on a 12-month contract unless otherwise specified.
Compare pricing for each individual Achosa plan below:
AHW Pricing
| Plan | Contract Cost | Deductible |
|---|---|---|
| Real Estate Seller’s Basic | $0 per listing period (6 months) | $100.00 |
| Real Estate Seller’s Essential | $0 or $80.00 per listing period (6 months) | $100.00 |
| Real Estate Buyer’s Essential | $41.67 per month | $100.00 |
| Real Estate Buyer’s 1st Choice | $52.08 per month | $70.00 |
| Homeowner’s Essential | $47.99 per month | $100.00 |
| Homeowner’s 1st Choice | $59.99 per month | $70.00 |
For real estate sellers, the cost of a Basic Plan is $80.00 per listing period unless proof of current HVAC maintenance is presented—which reduces the plan to $0. Additionally, 1st Choice Plans require a $70.00 service call fee, while all other plans have a $100.00 service fee.
Optional add-ons can be selected for any real estate buyer or homeowner plan. View the price of each optional add-on below:
AHW Optional Add-Ons Prices
| Item | Cost |
|---|---|
| Additional pool or spa | $15.00 per month |
| Additional refrigerator | $4.17 per month |
| Jetted bathtub | $6.67 per month |
| Mini-split system | $6.67 per month |
| Pool and spa (shared equipment) | $15 per month |
| Septic system | $6.67 per month |
| Stand alone ice maker | $6.67 per month |
| Water softener | $4.17 per month |
| Water well pump | $6.67 per month |
| Stand alone freezer | $3.33 per month |
Achosa Home Warranty Reviews
Achosa Home Warranty holds a A- rating on the Better Business Bureau (BBB). Since Achosa is a relatively new home warranty provider, it has just over 30 customer reviews on the BBB website.
Achosa Home Warranty Compared to the Competition
Although Achosa Home Warranty could be a good option for you and your home, there are other top-rated home warranty companies that may be a better fit. Compare this company to one of our recommended picks.
AHW vs Competitors
| AHW vs Competitors | ||
|---|---|---|
| Options | Achosa Home Warranty | American Home Shield |
| Get a free quote | Not available through This Old House | Visit site |
| Plan options | 6 + optional add-ons | 3 + optional add-ons |
| Price per month | $0–$60 | $40–$58 |
| Service fee | $70, $100 | $75–$125 |
| Additional benefits | Allows you to choose your own service technician | Offers a free HVAC tune-up with the ShieldPlatinum™ plan |
| BBB rating | A | B |
Because plan pricing varies based on where you live, the type of plan you choose, and how large your home is, we recommend getting quotes from all three providers listed above.
Frequently Asked Questions
Our Conclusion
The This Old House Reviews Team gives Achosa Home Warranty a 6.8/10. Achosa gives customers the option to choose its own service technician, an option that many home warranty companies don’t provide. Although choosing your own contractor can be beneficial, this also means that policyholders can’t always go to Achosa for concerns—instead they must work around their selected contractor’s hours of operation and service guarantees. Achosa’s weekend customer service allows you more flexibility when submitting claims as well. However, Achosa scored significantly lower than many of the best home warranty providers in the industry, so we ultimately recommend you choose another company.
Our Recommended Home Warranty Provider: American Home Shield
As a veteran in the home warranty industry, our top home warranty provider is American Home Shield (AHS). This home warranty company offers comprehensive coverage through three distinct plans: the ShieldSilver™, ShieldGold™, and ShieldPlatinum™ plans.
Additionally, American Home Shield lets customers choose their own service call fee and provides customer service at all hours of the day, even offering emergency services for unexpected breakdowns.
Our Rating Methodology
The This Old House Reviews Team backs up our home warranty ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.
To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.