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2-10 Home Buyers Warranty Review (2024)

Learn how 2-10 Home Buyers Warranty stacks up to others in the industry by reading this 2-10 home warranty review.

Author Icon By Dana Getz + 1 other Reviewer Icon Reviewed by Michael Mansueto Updated 02/23/2024

2-10 Home Buyers Warranty (2-10 HBW) has covered more than six million homes across the nation and provides plans for homeowners, real estate agents, and home builders.

In this 2-10 home warranty review, we take an in-depth look at the company’s coverage, plans, pricing, and customer reviews. Since different homeowners have different needs, we recommend getting quotes from several of the best home warranty companies so you can find the right home warranty for you.

For a quote on a 2-10 home warranty, complete this easy form or call 855-498-4719.

2-10 Home Buyers Warranty
4.6
Cheapest Appliances Plan
Get Your Free Quote Today!
  • State Availability: 42 states (excluding Alaska, Hawaii, Montana, New Hampshire, North Dakota, Oklahoma, South Dakota, and Wyoming)
  • Monthly Cost: $39–$74

Pros

  • Breaks down sample contract terms in easy-to-understand language
  • Offers a flexible service call fee model
  • Provides a plan-length workmanship guarantee

Cons

  • Charges a processing fee if you choose monthly premiums
  • Provides a limited number of in-network contractors
  • Must use its in-network service technicians
  • Simply HVAC ($39–$51 per month): Covers cooling and heating systems, heat pumps, and thermostats
  • Simply Kitchen ($22–$31 per month): Covers appliances, including built-in microwave, cooktop, dishwasher, oven, range, and refrigerator with ice maker
  • Essential Home ($51–$62 per month): Covers all items listed in the Simply HVAC and Simply Kitchen plans
  • Complete Home ($51–$60 per month): Covers appliances and home systems, including all the items in the Simply Kitchen plan, plus air conditioning, electrical, heating system, interior gas lines, plumbing, electrical, and thermostats
  • Pinnacle Home ($65–$74 per month): Covers all the items in the two earlier plans, plus attic and bathroom exhaust fans; burglar and fire alarms; concrete encased or concealed water lines; concrete encased or concealed wiring; cosmetic appliance parts; crane costs; electrical cut-off switches; faucets and faucet handles; filters, gas, waste, and vent piping leaks or breaks in the plumbing system; haul away/disposal fees; interior and exterior hose bibbs; PEX manifold plumbing system; refrigerant recovery and recharge up to $150; shower heads, shower arms and tub spouts; and washer and dryer

Summary of the Best Home Warranty Companies

Company
Best For
Monthly Cost
Service Fee
BBB Rating
Response Time
Best Customer Ratings
$49–$59
$65–$125
A
Up to 48 hours
Best for Comprehensive Coverage
$29–$89
$100–$125
B
Up to 48 hours
Flexible Coverage
$44–$58
$70
A+
Up to 48 hours
Best Value
$44–$47
$60–$75
B
48-84 hours
Best for Customization
$38–$64
$75–$125
B
24-48 hours
Best Appliance Coverage
$42–$82
$75–$125
B
4-48 hours
Best Additional Perks
$30–$56
$100–$150
B
2-24 hours
Cheapest Appliances Plan
$27–$70
$65–$100
A-
Up to 48 hours
Monthly Cost Service Fee Response Time BBB Rating Link
Liberty Home Guard Liberty Home Guard $49–$59 $65–$125 Up to 48 hours A VISIT SITE
American Home Shield American Home Shield $29–$89 $100–$125 Up to 48 hours B VISIT SITE
Elite Home Warranty Elite Home Warranty $44–$58 $70 Up to 48 hours A+ VISIT SITE
Select Home Warranty Select Home Warranty $44–$47 $60–$75 48-84 hours B VISIT SITE
AFC Home Club AFC Home Club $38–$64 $75–$125 24-48 hours B VISIT SITE
First American Home Warranty First American Home Warranty $42–$82 $75–$125 4-48 hours B VISIT SITE
Cinch Home Services Cinch Home Services $30–$56 $100–$150 2-24 hours B VISIT SITE
2-10 Home Buyers Warranty 2-10 Home Buyers Warranty $27–$70 $65–$100 Up to 48 hours A- VISIT SITE
Liberty Home Guard
Logo Liberty Home Guard
Monthly Cost $49–$59
Service Fee $65–$125
Response Time Up to 48 hours
BBB Rating A
VISIT SITE
American Home Shield
Logo American Home Shield
Monthly Cost $29–$89
Service Fee $100–$125
Response Time Up to 48 hours
BBB Rating B
VISIT SITE
Elite Home Warranty
Logo Elite Home Warranty
Monthly Cost $44–$58
Service Fee $70
Response Time Up to 48 hours
BBB Rating A+
VISIT SITE
Select Home Warranty
Logo Select Home Warranty
Monthly Cost $44–$47
Service Fee $60–$75
Response Time 48-84 hours
BBB Rating B
VISIT SITE
AFC Home Club
Logo AFC Home Club
Monthly Cost $38–$64
Service Fee $75–$125
Response Time 24-48 hours
BBB Rating B
VISIT SITE
First American Home Warranty
Logo First American Home Warranty
Monthly Cost $42–$82
Service Fee $75–$125
Response Time 4-48 hours
BBB Rating B
VISIT SITE
Cinch Home Services
Logo Cinch Home Services
Monthly Cost $30–$56
Service Fee $100–$150
Response Time 2-24 hours
BBB Rating B
VISIT SITE
2-10 Home Buyers Warranty
Logo 2-10 Home Buyers Warranty
Monthly Cost $27–$70
Service Fee $65–$100
Response Time Up to 48 hours
BBB Rating A-
VISIT SITE

Pros & Cons of 2-10 Home Buyers Warranty

Here are some of the pros and cons of 2-10 Home Buyers Warranty:

Pros 38 years of experience Provides specific coverage for home buyers, sellers, home builders, and real estate agents Offers 24/7 emergency services
Cons Not available in Alaska, Hawaii, New Hampshire, North Dakota, Oklahoma, South Dakota, Wisconsin, or Wyoming Has limited in-network contractor availability

What Plans and Coverage Does 2-10 Home Buyers Warranty Offer?

2-10 HBW offers three home warranty coverage plans for homeowners, ranging from basic protection to comprehensive coverage: Pinnacle Home, Complete Home, and Simply Kitchen.

Item Simply Kitchen Complete HomePinnacle Home

Even-If Service Fee Guarantee

Appliance Discount Program

Applaince Color Match

Appliance Replacement Offer

Refrigerator (w/ Ice Maker/Crusher)

Dishwasher

Range/Oven/Cooktop

Built-in Microwave

Heating System

Air Conditioning and Heat Pump

Thermostats (All Types)

Pipe Leaks or Breaks

Drain Line Stoppages

Water Heater

Toilets

Sump Pump

Valves

Pressure Regulators

Electrical Wiring

Switches

Outlets

Panels

Doorbell

Haul Away/Disposal Fees

Filters

Refrigerated Recovery and Recharge

Crane Cost

Burglar and Fire Alarms

Attic and Bathroom Exhaust Fans

Concrete Encased/Concealed Wiring

Interior and Exterior Hose Bibs

Polybutylene and PEX Plumbing Systems

Concrete Encased/Concealed Plumbing

Optional Coverage

Optional-add on coverage can be purchased at an additional cost:

  • Appliances: Washer, dryer, garage door opener, additional refrigeration, additional wet bar refrigerator, garage door opener, additional wine cooler, additional freestanding freezer
  • Systems: Plumbing, electrical, pre-season HVAC tune-up, HVAC surplus, septic
  • Leaks: Extended pipe leak, roof leak
  • Water: Well pump, pool/spa equipment, water softener
  • Luxury Package

2-10 Home Buyers Warranty Pricing

2-10 Home Buyers Warranty plans start as low as $22 a month. Home warranty pricing will depend on where you live, the protection plan you choose, and how many add-ons you include in your coverage.

  • Simply Kitchen: $22 per month
  • Complete Home: $51 per month
  • Pinnacle Home: $60 per month

*The plan costs above are for a home in Houston, Texas.

  • Service Fee: $65–$100
  • “Even If” Guarantee: If you request service and pay a service fee and the technician determines your request isn’t eligible for coverage, the company will refund your service fee upon request.

To obtain a customized quote on a 2-10 home warranty, fill out this short form on the company’s website or call 855-498-4719.


2-10 Home Buyers Warranty Reviews

2-10 Home Buyers Warranty has a B rating with the Better Business Bureau (BBB). While most reviews are positive, even the best home warranty companies have negative reviews.

“No a happy camper. … Had an issue with water heater and had the work order on hold. After deciding to proceed they claimed I said I would prefer a payout. There was no other option after speaking with 3 people and professing I never asked for the payout. Difficult to work with and less than desirable customer service..”— Angela M. on January 24, 2023

“Trying to file a claim but no luck, says file one online but it is not working and no phone number for after hour to call either.”— James S. on December 4, 2022


2-10 Home Buyers Warranty vs. The Competition

If you’re still unsure about 2-10 HBW, compare the company against American Home Shield and First American Home Warranty. You can also get a free quote from each company to ensure you’re signing up for the best plan for you and your home.

Company
Best For
Monthly Cost
Service Fee
BBB Rating
Response Time
Best Customer Ratings
$49–$59
$65–$125
A
Up to 48 hours
Best for Comprehensive Coverage
$29–$89
$100–$125
B
Up to 48 hours
Flexible Coverage
$44–$58
$70
A+
Up to 48 hours
Best Value
$44–$47
$60–$75
B
48-84 hours
Best for Customization
$38–$64
$75–$125
B
24-48 hours
Best Appliance Coverage
$42–$82
$75–$125
B
4-48 hours
Best Additional Perks
$30–$56
$100–$150
B
2-24 hours
Cheapest Appliances Plan
$27–$70
$65–$100
A-
Up to 48 hours
Monthly Cost Service Fee Response Time BBB Rating Link
Liberty Home Guard Liberty Home Guard $49–$59 $65–$125 Up to 48 hours A VISIT SITE
American Home Shield American Home Shield $29–$89 $100–$125 Up to 48 hours B VISIT SITE
Elite Home Warranty Elite Home Warranty $44–$58 $70 Up to 48 hours A+ VISIT SITE
Select Home Warranty Select Home Warranty $44–$47 $60–$75 48-84 hours B VISIT SITE
AFC Home Club AFC Home Club $38–$64 $75–$125 24-48 hours B VISIT SITE
First American Home Warranty First American Home Warranty $42–$82 $75–$125 4-48 hours B VISIT SITE
Cinch Home Services Cinch Home Services $30–$56 $100–$150 2-24 hours B VISIT SITE
2-10 Home Buyers Warranty 2-10 Home Buyers Warranty $27–$70 $65–$100 Up to 48 hours A- VISIT SITE
Liberty Home Guard
Logo Liberty Home Guard
Monthly Cost $49–$59
Service Fee $65–$125
Response Time Up to 48 hours
BBB Rating A
VISIT SITE
American Home Shield
Logo American Home Shield
Monthly Cost $29–$89
Service Fee $100–$125
Response Time Up to 48 hours
BBB Rating B
VISIT SITE
Elite Home Warranty
Logo Elite Home Warranty
Monthly Cost $44–$58
Service Fee $70
Response Time Up to 48 hours
BBB Rating A+
VISIT SITE
Select Home Warranty
Logo Select Home Warranty
Monthly Cost $44–$47
Service Fee $60–$75
Response Time 48-84 hours
BBB Rating B
VISIT SITE
AFC Home Club
Logo AFC Home Club
Monthly Cost $38–$64
Service Fee $75–$125
Response Time 24-48 hours
BBB Rating B
VISIT SITE
First American Home Warranty
Logo First American Home Warranty
Monthly Cost $42–$82
Service Fee $75–$125
Response Time 4-48 hours
BBB Rating B
VISIT SITE
Cinch Home Services
Logo Cinch Home Services
Monthly Cost $30–$56
Service Fee $100–$150
Response Time 2-24 hours
BBB Rating B
VISIT SITE
2-10 Home Buyers Warranty
Logo 2-10 Home Buyers Warranty
Monthly Cost $27–$70
Service Fee $65–$100
Response Time Up to 48 hours
BBB Rating A-
VISIT SITE

Our Conclusion

We rated 2-10 Home Buyers Warranty 4.6 out of 5 stars. This company has been in the industry for decades, making it one of the oldest home warranty companies around.

Additionally, it offers an Even If Service Fee Guarantee—a unique value prop that other home warranty companies don’t offer. With this guarantee, if you request service and 2-10 HBW sends a technician to your home and finds that the item in question isn’t covered, you can get a service fee refund. You also only have to pay a service fee for a specific issue one time instead of paying a service fee every time that same appliance or system breaks down.

For a free quote from 2-10 Home Buyers Warranty, call 855-498-4719 or fill out this quick form.

2-10 Home Buyers Warranty
4.6
Cheapest Appliances Plan
Get Your Free Quote Today!
  • State Availability: 42 states (excluding Alaska, Hawaii, Montana, New Hampshire, North Dakota, Oklahoma, South Dakota, and Wyoming)
  • Monthly Cost: $39–$74

Pros

  • Breaks down sample contract terms in easy-to-understand language
  • Offers a flexible service call fee model
  • Provides a plan-length workmanship guarantee

Cons

  • Charges a processing fee if you choose monthly premiums
  • Provides a limited number of in-network contractors
  • Must use its in-network service technicians
  • Simply HVAC ($39–$51 per month): Covers cooling and heating systems, heat pumps, and thermostats
  • Simply Kitchen ($22–$31 per month): Covers appliances, including built-in microwave, cooktop, dishwasher, oven, range, and refrigerator with ice maker
  • Essential Home ($51–$62 per month): Covers all items listed in the Simply HVAC and Simply Kitchen plans
  • Complete Home ($51–$60 per month): Covers appliances and home systems, including all the items in the Simply Kitchen plan, plus air conditioning, electrical, heating system, interior gas lines, plumbing, electrical, and thermostats
  • Pinnacle Home ($65–$74 per month): Covers all the items in the two earlier plans, plus attic and bathroom exhaust fans; burglar and fire alarms; concrete encased or concealed water lines; concrete encased or concealed wiring; cosmetic appliance parts; crane costs; electrical cut-off switches; faucets and faucet handles; filters, gas, waste, and vent piping leaks or breaks in the plumbing system; haul away/disposal fees; interior and exterior hose bibbs; PEX manifold plumbing system; refrigerant recovery and recharge up to $150; shower heads, shower arms and tub spouts; and washer and dryer

Frequently Asked Questions

How does 2-10 Home Buyers Warranty work?

When a covered item breaks down due to normal wear and tear, call 2-10 HBW to file a claim or submit a service request online. 2-10 HBW accepts claims 24/7 by phone and through their website. The 2-10 HBW team will call a contractor and have them dispatched to your home within 48 hours of your service request to fix the problem.

If there are no approved contractors in the area, 2-10 HBW will allow customers to choose their own contractor to complete the work. When the contractor arrives at your home, customers will pay a service fee. The contractor will determine if a repair or replacement needs to be made and perform the necessary repairs.

Can I transfer my home warranty with 2-10 Home Buyers Warranty?

Yes, if you’re selling your house you can transfer your home warranty to the new owners. Simply notify 2-10 HBW of the transfer and the company will get it switched over without a fee. The new homeowners will be protected for the remainder of the original term and have the option to renew at the end of the contract.

What is a structural warranty?

A structural warranty is different from a home warranty in that it provides coverage for a home’s workmanship, distribution systems, and load-bearing components. It’s a great choice for those who are building their home or remodeling.

How long does a 2-10 home warranty last for?

Systems and appliances home warranties will last for a year. A structural warranty will provide one year of coverage for workmanship, two years of coverage for distribution systems, and 10 years of coverage for qualifying structural defects on newly constructed homes.

When does 2-10 Home Buyers Warranty coverage begin?

2-10 HBW coverage is effective after 30 days. Customers who want to cancel can do so within 30 days of signing up and get a full refund.

Is a 2-10 home warranty worth it?

If you’re building your own house or just want extra protection for your home systems and appliances, 2-10 Home Buyers Warranty is a good idea. If an important item like your air conditioner or refrigerator breaks down, a home warranty can provide peace of mind and protect you from paying expensive, out-of-pocket costs.


Our Rating Methodology

We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys. 

We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating. 

Here’s a breakdown of our weighted factors:

  • Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
    • Additional coverage items
    • Annual coverage cap
    • Home systems coverage
    • Major appliances coverage
    • Obstructed wall coverage cap
  • Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs. 
    • Average monthly cost
    • Cost flexibility
    • Lowest service fee
  • Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability. 
    • Brand reputation
    • Policy change flexibility
    • Sample contract availability
    • Workmanship guarantee length
  • Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician. 
    • Claims process
    • Guaranteed response time
    • Service flexibility

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.