2-10 Home Buyers Warranty (2-10 HBW) has covered more than six million homes across the nation and provides plans for homeowners, real estate agents, and home builders.
In this 2-10 home warranty review, we take an in-depth look at the company’s coverage, plans, pricing, and customer reviews. Since different homeowners have different needs, we recommend getting quotes from several of the best home warranty companies so you can find the right home warranty for you.
Pros & Cons of 2-10 Home Buyers Warranty
✔ 38 years of experience
✔ Provides specific coverage for home buyers, sellers, home builders, and real estate agents
✔ Offers 24/7 emergency services
✘ Not available in Alaska, Hawaii, New Hampshire, North Dakota, Oklahoma, South Dakota, Wisconsin, or Wyoming
✘ Has limited in-network contractor availability
2-10 Home Buyers Warranty Plans and Coverage
2-10 HBW offers three home warranty coverage plans for homeowners, ranging from basic protection to comprehensive coverage: Pinnacle Home, Complete Home, and Simply Kitchen.
| Item | Simply Kitchen | Complete Home | Pinnacle Home |
|---|---|---|---|
| Even-If Service Fee Guarantee | ✔ | ✔ | ✔ |
| Appliance Discount Program | ✔ | ✔ | ✔ |
| Applaince Color Match | ✔ | ✔ | ✔ |
| Appliance Replacement Offer | ✔ | ✔ | ✔ |
| Refrigerator (w/ Ice Maker/Crusher) | ✔ | ✔ | ✔ |
| Dishwasher | ✔ | ✔ | ✔ |
| Range/Oven/Cooktop | ✔ | ✔ | ✔ |
| Built-in Microwave | ✔ | ✔ | ✔ |
| Heating System | - | ✔ | ✔ |
| Air Conditioning and Heat Pump | - | ✔ | ✔ |
| Thermostats (All Types) | - | ✔ | ✔ |
| Pipe Leaks or Breaks | - | ✔ | ✔ |
| Drain Line Stoppages | - | ✔ | ✔ |
| Water Heater | - | ✔ | ✔ |
| Toilets | - | ✔ | ✔ |
| Sump Pump | - | ✔ | ✔ |
| Valves | - | ✔ | ✔ |
| Pressure Regulators | - | ✔ | ✔ |
| Electrical Wiring | - | ✔ | ✔ |
| Switches | - | ✔ | ✔ |
| Outlets | - | ✔ | ✔ |
| Panels | - | ✔ | ✔ |
| Doorbell | - | - | ✔ |
| Haul Away/Disposal Fees | - | - | ✔ |
| Filters | - | - | ✔ |
| Refrigerated Recovery and Recharge | - | - | ✔ |
| Crane Cost | - | - | ✔ |
| Burglar and Fire Alarms | - | - | ✔ |
| Attic and Bathroom Exhaust Fans | - | - | ✔ |
| Concrete Encased/Concealed Wiring | - | - | ✔ |
| Interior and Exterior Hose Bibs | - | - | ✔ |
| Polybutylene and PEX Plumbing Systems | - | - | ✔ |
| Concrete Encased/Concealed Plumbing | - | - | ✔ |
Optional Coverage
Optional-add on coverage can be purchased at an additional cost:
- Appliances: Washer, dryer, garage door opener, additional refrigeration, additional wet bar refrigerator, garage door opener, additional wine cooler, additional freestanding freezer
- Systems: Plumbing, electrical, pre-season HVAC tune-up, HVAC surplus, septic
- Leaks: Extended pipe leak, roof leak
- Water: Well pump, pool/spa equipment, water softener
- Luxury Package
2-10 Home Buyers Warranty Pricing
2-10 Home Buyers Warranty plans start as low as $22 a month. Home warranty pricing will depend on where you live, the protection plan you choose, and how many add-ons you include in your coverage.
- Simply Kitchen: $22 per month
- Complete Home: $51 per month
- Pinnacle Home: $60 per month
*The plan costs above are for a home in Houston, Texas.
- Service Fee: $65–$100
- “Even If” Guarantee: If you request service and pay a service fee and the technician determines your request isn’t eligible for coverage, the company will refund your service fee upon request.
2-10 Home Buyers Warranty Reviews
2-10 Home Buyers Warranty has a B rating with the Better Business Bureau (BBB). While most reviews are positive, even the best home warranty companies have negative reviews.
“It was easy to start a claim on their website and the contractor called me next day. Our dryer wouldn’t turn on and the repair guy was able to adjust the wiring so it would work until a new part came in. I really appreciate him doing that because I had so much laundry.”—Becca C., 4/14/2021
“I submitted a work order for my refrigerator in May. It is almost August and I am still waiting for the repair.”—Shavonne C., 7/28/2021
Our Conclusion
The This Old House Reviews Team rated 2-10 Home Buyers Warranty 9.2/10. This company has been in the industry for decades, making it one of the oldest home warranty companies around.
Additionally, it offers an Even If Service Fee Guarantee—a unique value prop that other home warranty companies don’t offer. With this guarantee, if you request service and 2-10 HBW sends a technician to your home and finds that the item in question isn’t covered, you can get a service fee refund. You also only have to pay a service fee for a specific issue one time instead of paying a service fee every time that same appliance or system breaks down.
Company Information
- Company name: 2-10 Home Buyers Warranty
- CEO: Scott Cromie
- Address: 13900 East Harvard Avenue
- City/State: Aurora, CO
- Zip code: 80014
Frequently Asked Questions
Our Rating Methodology
The This Old House Reviews Team backs up our home warranty ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts from each company, and conducting focus groups and consumer surveys. We then score each provider against our review standards for coverage, value, trustworthiness and transparency, availability, and customer service to arrive at a final score out of 100.
To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.