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2-10 Home Buyers Warranty Review (2022)

Learn how 2-10 Home Buyers Warranty stacks up to others in the industry by reading this 2-10 home warranty review.

Roof Framing iStock

In This Review: Pros & Cons | Plans | Pricing | Customer Reviews | Company Comparison | Conclusion | Company Information | FAQs

2-10 Home Buyers Warranty (2-10 HBW) has covered more than six million homes across the nation and provides plans for homeowners, real estate agents, and home builders.

In this 2-10 home warranty review, we take an in-depth look at the company’s coverage, plans, pricing, and customer reviews. Since different homeowners have different needs, we recommend getting quotes from several of the best home warranty companies so you can find the right home warranty for you.

For a quote on a 2-10 home warranty, complete this easy form or call 855-498-4719.

Pros & Cons of 2-10 Home Buyers Warranty

✔ 38 years of experience
✔ Provides specific coverage for home buyers, sellers, home builders, and real estate agents
✔ Offers 24/7 emergency services

✘ Not available in Alaska, Hawaii, New Hampshire, North Dakota, Oklahoma, South Dakato, Wisconsin, or Wyoming
✘ Has limited in-network contractor availability

2-10 Home Buyers Warranty Plans and Coverage

2-10 HBW offers three home warranty coverage plans for homeowners, ranging from basic protection to comprehensive coverage: Pinnacle Home, Complete Home, and Simply Kitchen.

Plan Coverage Comparison

Item Simply Kitchen Complete Home Pinnacle Home
Item Simply Kitchen Complete Home Pinnacle Home
Even-If Service Fee Guarantee
Appliance Discount Program
Applaince Color Match
Appliance Replacement Offer
Refrigerator (w/ Ice Maker/Crusher)
Built-in Microwave
Heating System -
Air Conditioning and Heat Pump -
Thermostats (All Types) -
Pipe Leaks or Breaks -
Drain Line Stoppages -
Water Heater -
Toilets -
Sump Pump -
Valves -
Pressure Regulators -
Electrical Wiring -
Switches -
Outlets -
Panels -
Doorbell - -
Haul Away/Disposal Fees - -
Filters - -
Refrigerated Recovery and Recharge - -
Crane Cost - -
Burglar and Fire Alarms - -
Attic and Bathroom Exhaust Fans - -
Concrete Encased/Concealed Wiring - -
Interior and Exterior Hose Bibs - -
Polybutylene and PEX Plumbing Systems - -
Concrete Encased/Concealed Plumbing - -

Optional Coverage

Optional-add on coverage can be purchased at an additional cost:

  • Appliances: Washer, dryer, garage door opener, additional refrigeration, additional wet bar refrigerator, garage door opener, additional wine cooler, additional freestanding freezer
  • Systems: Plumbing, electrical, pre-season HVAC tune-up, HVAC surplus, septic
  • Leaks: Extended pipe leak, roof leak
  • Water: Well pump, pool/spa equipment, water softener
  • Luxury Package

2-10 Home Buyers Warranty Pricing

2-10 Home Buyers Warranty plans start as low as $22 a month. Home warranty pricing will depend on where you live, the protection plan you choose, and how many add-ons you include in your coverage.

Plan Pricing Comparison

Cost Simply KItchen Complete Home Pinnacle Home
Cost Simply KItchen Complete Home Pinnacle Home
Monthly $22 per month $51 per month $60 per month

*The plan costs above are for a home in Houston, Texas.

  • Service Fee: $65–$100
  • “Even If” Guarantee: If you request service and pay a service fee and the technician determines your request isn’t eligible for coverage, the company will refund your service fee upon request.
To obtain a customized quote on a 2-10 home warranty, fill out this short form on the company's website or call 855-498-4719.

2-10 Home Buyers Warranty Reviews

2-10 Home Buyers Warranty has a B rating with the Better Business Bureau (BBB). While most reviews are positive, even the best home warranty companies have negative reviews.

“It was easy to start a claim on their website and the contractor called me next day. Our dryer wouldn’t turn on and the repair guy was able to adjust the wiring so it would work until a new part came in. I really appreciate him doing that because I had so much laundry.”Becca C., 4/14/2021

“I submitted a work order for my refrigerator in May. It is almost August and I am still waiting for the repair.”Shavonne C., 7/28/2021

If you’re still unsure about 2-10 HBW, compare the company against American Home Shield and First American Home Warranty. You can also get a free quote from each company to ensure you’re signing up for the best plan for you and your home.

Compare Home Warranty Providers

Provider 2-10 Home Buyers Warranty American Home Shield First American Home Warranty
Provider 2-10 Home Buyers Warranty American Home Shield First American Home Warranty
Get a free quote Visit Site Visit Site Visit Site
Number of plans 3 + optional add-ons 3 + optional add-ons 2 + optional add-ons
Price per month $22–$60 $30–$75 $37–$50
Service fee $65–$100 $75–$125 $75
Additional benefits Provides a home builder warranty Saves real estate agents money when they buy home warranties for multiple properties Provides coverage of improperly installed or maintained appliances and systems

Our Conclusion

The This Old House Reviews Team rated 2-10 Home Buyers Warranty 9.2/10. This company has been in the industry for decades, making it one of the oldest home warranty companies around.

Additionally, it offers an Even If Service Fee Guarantee—a unique value prop that other home warranty companies don’t offer. With this guarantee, if you request service and 2-10 HBW sends a technician to your home and finds that the item in question isn’t covered, you can get a service fee refund. You also only have to pay a service fee for a specific issue one time instead of paying a service fee every time that same appliance or system breaks down.

For a free quote from 2-10 Home Buyers Warranty, call 855-498-4719 or fill out this quick form.

To ensure you find the best plan for your home, we recommend also getting quotes from top companies like American Home Shield and Choice Home Warranty.

Company Information

  • Company name: 2-10 Home Buyers Warranty
  • CEO: Scott Cromie
  • Years in business: 38
  • Address: 13900 East Harvard Avenue
  • City/State: Aurora, CO
  • Zip code: 80014
  • BBB rating: B
  • BBB reviews: 506
For additional information, call 2-10 Home Buyers Warranty at 800-743-4210.

Frequently Asked Questions about 2-10 Home Buyers Warranty

How does 2-10 Home Buyers Warranty work?

When a covered item breaks down due to normal wear and tear, call 2-10 HBW to file a claim or submit a service request online. 2-10 HBW accepts claims 24/7 by phone and through their website.

The 2-10 HBW team will call a contractor and have them dispatched to your home within 48 hours of your service request to fix the problem. If there are no approved contractors in the area, 2-10 HBW will allow customers to choose their own contractor to complete the work.

When the contractor arrives at your home, customers will pay a service fee. The contractor will determine if a repair or replacement needs to be made and perform the necessary repairs.

Can I transfer my home warranty with 2-10 Home Buyers Warranty?

Yes, if you’re selling your house you can transfer your home warranty to the new owners. Simply notify 2-10 HBW of the transfer and the company will get it switched over without a fee. The new homeowners will be protected for the remainder of the original term and have the option to renew at the end of the contract.

What is a structural warranty?

A structural warranty is different from a home warranty in that it provides coverage for a home’s workmanship, distribution systems, and load-bearing components. It’s a great choice for those who are building their home or remodeling.

How long does a 2-10 home warranty last for?

Systems and appliances home warranties will last for a year. A structural warranty will provide one year of coverage for workmanship, two years of coverage for distribution systems, and 10 years of coverage for qualifying structural defects on newly constructed homes.

When does 2-10 Home Buyers Warranty coverage begin?

2-10 HBW coverage is effective after 30 days. Customers who want to cancel can do so within 30 days of signing up and get a full refund.

Is a 2-10 home warranty worth it?

If you’re building your own house or just want extra protection for your home systems and appliances, 2-10 Home Buyers Warranty is a good idea. If an important item like your air conditioner or refrigerator breaks down, a home warranty can provide peace of mind and protect you from paying expensive, out-of-pocket costs.

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for home warranty providers is on a 100-point scale based on seven factors:

  • Plan options (25)
  • Coverage specifics (5)
  • Pricing (25)
  • Trustworthiness (25)
  • State availability (5)
  • Customer service (10)
  • Additional benefits (5)

Our Reviews Team reviewed 45 companies and we have a full-time researcher who collects (and regularly updates) more than 100 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

To share feedback or ask a question about this article, send a note to our Reviews Team at