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Federated National Insurance Reviews 2021

If you’re a Florida homeowner looking to work with a small home insurance company, consider Federated National. Read our review to learn more about the company’s policies and pricing.

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Federated National Insurance Company, or FedNat Insurance, has been providing home, renters, condo, umbrella liability, and flood insurance for over 35 years to Florida homeowners. The company’s home insurance policy comes with dwelling, other structures, personal property, additional living expenses, liability, and medical payments coverage and costs close to the national average of $101 per month.

Because the search for a home insurance policy can be overwhelming, the This Old House Reviews Team took an in-depth look at Federated National to help you determine if this company is the best homeowners insurance provider for you.

Pros and Cons of Federated National Home Insurance

Pros Cons
Pros Cons
Offers a unique discount for having the proper protections in place to prevent wind damage Only available in Florida
Has an A+ rating from the Better Business Bureau (BBB) Provides low coverage amounts for other structures, personal property, and loss of use protection
Has a claims center that’s open 24/7

Federated National Coverage

Federated National homeowners policies are HO-3 policies, which protect against the following events:

  • Weight of snow, sleet, or ice
  • Accidental discharge or overflow of water or steam
  • Frozen plumbing
  • Sudden and accidental tearing apart, cracking, burning, or bulging
  • Volcanic eruption
  • Sudden and accidental damage from an artificially generated electrical current
  • Fire and lightning
  • Windstorm and hail
  • Explosion
  • Riot or civil commotion
  • Vehicles
  • Aircrafts
  • Smoke
  • Theft
  • Vandalism
  • Falling objects

In addition to covering these events, your policy will include the following six types of coverage:

  1. Dwelling—This part of your policy will cover the cost of rebuilding your home if it’s destroyed by a covered event. Dwelling coverage will also protect the built-in parts of your home like the cabinetry and walls.
  2. Other structures—This covers detached structures on your property, like a garage, fence, or shed.
  3. Personal property—If your personal belongings are damaged by one of the covered events listed above, Federated National will pay to replace these items with either new ones or ones of similar value.
  4. Loss of use/additional living expenses—If an incident makes your home uninhabitable, your policy will pay for you to live elsewhere during repairs.
  5. Liability—Liability protection covers any legal fees, medical bills, or repair or replacement costs when you’re responsible for damaging someone’s belongings or injuring them.
  6. Medical payments to others—Federated National will cover medical bills if a guest is injured in your home.

Take a look at what some of your coverage options are with Federated National:

Available Coverage with Federated National

Type of Coverage Coverage Options
Type of Coverage Coverage Options
Dwelling 100% of rebuilding cost
Other structures 2% of dwelling
Personal property 25% of dwelling
Loss of use 10% of dwelling

Note: For a full list of coverage, call Federated National or talk to an independent insurance agent that sells Federated National insurance.

Federated National Additional Coverage

Here are the endorsements that you can add onto your policy for an additional amount each month:

  • Water backup and sump discharge or overflow
  • Ordinance or law
  • Identity fraud expense

Your policy may also come with the following protections at no extra charge:

  • Fungi, wet or dry rot, and bacteria
  • Silverware, goldware, and pewterware
  • Jewelry, watches, and furs

If you increase the amount of protection for these items, your premium will increase.

How Much Does Federated National Home Insurance Cost?

Federated National determines the cost of your policy by asking you questions about yourself and your home. Here are just a few facts you could be expected to answer:

  • Date of birth
  • Number and type of pets
  • Marital status
  • Square footage of your home
  • Number of bathrooms in your home
  • Age of your roof

To see how these factors would affect the cost of a policy, we requested a quote from a Federated National insurance agent.

Federated National Cost

Type of Coverage Amount of Coverage
Type of Coverage Amount of Coverage
Dwelling $293,000
Other structures $5,860
Personal property $73,250
Loss of use $29,300
Liability $300,000
Medical payments to others $2,500
Deductible $5,860 for hurricanes, $1,000 for all other perils
Monthly cost $127.03

Federated National Discounts

Federated National offers discounts for the following situations:

  • Windstorm loss mitigation
  • Central fire or burglar alarm
  • Gated community
  • New roof
  • Paperless billing
  • Financial responsibility

Customer Service and Claims Support

For general customer service, you can call 833-433-3628 or 800-293-2532 for a toll-free option. When you call customer service, you can select the department you want to be transferred to, like the sales department or billing department.

If you’re purchasing a new policy, you can call the listed numbers or use the “Find An Agent” tab on the Federated National website to look for independent agencies near you that sell home insurance policies. For questions about the claims process, you can call the claims center directly at 954-308-1200, which is available 24/7, or log in to your customer portal.

Federated National Home Insurance Reviews

Federated National is accredited by the BBB and has an A+ rating with the company. Here’s a sampling of Federated National insurance reviews:

“Excellent response time, friendly workers, effortless claim process. Definitely would recommend to anyone!” — Michael A. on July 2, 2020

“I filed a hurricane claim on September 9, and an adjuster was on site September 17, 2017. No communication since. I have left no less than 15 messages, all of which are documented. Adjuster assigned to the case has been changed no less than five times, yet not one call back. Not even a letter. I submitted supplemental information as well, yet there is no confirmation of receipt and no communication. Almost three months! I have had to move forward with all repairs on my own cash flow, which is well over $20,000.” — Carter M. on November 8, 2017

Compare Federated National to the Competition

Provider Federated National Mercury Farmers
Provider Federated National Mercury Farmers
Our score 81.3 86.3 94.4
State availability 1 11* 50
BBB rating A+ A+ A+
Years in business 36 59 92
24/7 claims service X
Protective devices/safety features discount
Mobile app X X

*Mercury is available in AZ, CA, FL, GA, IL, NJ, NV, NY, OK, TX, and VA

Our Conclusion

Federated National offers homeowners insurance policies with dwelling, other structures, personal property, loss of use, liability, and medical payments to others coverage. You can also add on coverage options for jewelry, watches, furs, and identity theft expenses that will further protect you and your home.

Some downsides to Federated National are that the company is only available in Florida, doesn’t have a mobile app or online chat, and has low coverage limits. Additionally, Federated National offers 2% of dwelling for other structures coverage, 25% for personal property, and 10% for loss of use, while most insurance policies come with 10% of dwelling for other structures coverage, at least 50% for personal property, and 20% for loss of use.

To compare coverage and pricing from other home insurance providers, input your zipcode into the tool below.

Company Information

  • Company name: Federated National Insurance Company
  • CEO: Michael Braun
  • Years in business: 36
  • State availability: 1
  • Address: P.O. Box 407193
  • City/State: Fort Lauderdale, FL
  • Zipcode: 33340
  • BBB rating: A+

Our Methodology

The This Old House Reviews Team values accuracy, transparency, and trust. With that in mind, we created a thorough, objective rating system to score each home insurance company based on the following six factors:

  • Coverage (30)
  • State availability (7.5)
  • Customer service (15)
  • Technology (12.5)
  • Reputation (20)
  • Additional benefits (15)

Our Reviews Team has a full-time researcher who collects and regularly updates data points from every company to help us compare them on key factors such as coverage, service, and dependability. Read more on our methodology here.

Frequently Asked Questions About Federated National

How can I get a Federated National policy in another state?

Federated National offers home insurance policies to homeowners in Florida, but the company also has a partnership with SageSure Insurance Managers and acts as an underwriting company for home and fire policies in Alabama, Louisiana, Mississippi, South Carolina, and Texas.

Are Monarch National Insurance Company and Maison Insurance Company connected to Federated National?

Yes, these two companies are owned by Federated National. Monarch National offers condo and home insurance policies to Florida residents, and Maison Insurance offers home, manufactured home, and fire policies to Louisiana, Texas, and Florida homeowners.

Does Federated National require an inspection before protecting your home?

If your home is older than 30 years old, Federated National requires a four-point inspection to assess the condition of your roof, electrical system, plumbing system, and HVAC system. If any issues arise from this inspection, you’ll need to address them before Federated National will sell you a policy.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.