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Erus Energy Reviews (2024)

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Author Icon Written by Tamara Jude Updated 04/11/2024

NOTE: Erus Energy is no longer in business. The review was written prior to the company going out of business.

Erus Energy offers customers solar energy systems constructed with quality equipment that’s backed by comprehensive warranties. The company provides various purchasing options and operates under the mission of creating a way for everyone to generate their own clean, renewable energy. Read our review on Erus Energy services, installation, and purchasing plans to help you decide if Erus is the best solar company for you.

If you’re looking at renewable energy solutions, we recommend receiving quotes from a few local solar providers.

Company Star Rating Warranties Payment Options Link
4.8
25 years Full purchase, loan, lease, PPA GET QUOTE
4.4
10–25 years Full purchase, loan, lease, PPA GET QUOTE
4.0
25 year manufacturer coverage Full purchase, loan GET QUOTE
4.0
N/A N/A GET QUOTE
No results were found.

Is Erus Energy Worth It?

Erus Energy offers homeowners the ability to produce their own renewable, clean energy through solar power. The company’s structured installation process and four purchasing plans make Erus a solid choice for homeowners in the Southwest.

Compare the advantages and disadvantages of Erus Energy below.

Pros

Offers customers the choice of four purchasing plans
Installs solar systems using a succinct, four-step process
Provides customers with system monitoring through the Enphase Enlighten app

Cons

Isn’t available nationwide
Not accredited by the Better Business Bureau (BBB)

What Is the Installation Process for Erus Energy?

Erus Energy completes its residential solar panel installation using a four-step process executed with each homeowner’s needs in mind.

  1. Quote—Erus Energy requires customers to talk with its solar consultants to determine their home’s compatibility with solar panels. If their home is right for solar, Erus will offer a free quote detailing what customers can expect during installation.
  2. Design and installation—Erus technicians and engineers will design a solar energy system based on the specifics of your home. Once you approve the designed system, Erus begins installation.
  3. Inspection—Erus will coordinate a final system inspection with your local municipality to ensure it’s up to code.
  4. Connection—To turn your system on, Erus will help you schedule a grid connection with your local electric company.

Solar Battery Installation

Erus allows customers to store the excess energy their system generates with an Enphase solar battery. The battery back-up is installed with the rest of your solar system and acts as an additional power supply for your home. Additionally, the battery uses stored energy to function as a generator when your home loses power.

Warranty Options

Erus Energy uses industry-leading equipment that has production guarantees averaging 25 years. The length of the guarantee varies with each solar manufacturer.


What Are the Payment Plans for Erus Energy?

Erus offers customers four different ways to pay for their solar energy system, including purchase, finance, lease, or power purchase agreement (PPA). Here’s a breakdown of how they each work:

  • Purchase—Erus allows customers to purchase their system in full to maximize savings and avoid monthly solar payments.
  • Finance—Customers who finance will apply for a solar loan, which is similar to a car or auto loan, and commit to set monthly payments over some time.
  • Lease—This is the most affordable option offered by Erus. Leasing customers pay a set monthly rate over a fixed period and there are no upfront costs.
  • PPA—Customers who choose a PPA pay little to no upfront costs and pay monthly for the power generated by their solar system.

What Do Customers Think of Erus Energy?

While Erus Energy isn’t accredited by the BBB, it does currently hold an A+ score.* During our analysis of the company’s reputation, we read more than 100 reviews to get a sense of common positive and negative experiences from real customers. While some customers complained about poor experiences with the local offices recommend too few panels to be installed, others were impressed with their entire experience.

Here are some examples of those reviews from the company’s BBB page:

“Even after I committed to making the purchase, [the company] stayed in touch to make sure everything went smoothly and met my expectations. Now that the panels are installed, I couldn’t be more satisfied and thankful to have extra [savings] in my account!” – Cassaundra V.

“Erus Energy and their team kept me in the loop throughout the entire process! The team was on-time and diligent. We have been installed for about 2 months now and have seen the results firsthand, our [electricity bill] went from $360 last year to $21 dollars.” – Vincent L.

“Erus was initially recommended to us by a neighbor to have panels installed. Erus sold us a system that was much too small. When I contacted them to report we were still receiving high electricity bills, I was told our system needed to be expanded.” – Christopher

“Had and am still having to do a lot of the work on learning how the system is worked. Sales team was really misleading. They promised so much.” – J. M.

*BBB information accurate as of April 2024


Our Conclusion

Erus Energy provides customers in Texas, New Mexico, and Arizona with custom solar systems backed by industry-leading customer service. The company has installed over 15,000 systems and plans to expand its services into California, Florida, Nevada, North Carolina, and South Carolina to keep with its mission of providing accessible solar solutions to people across the country.

If you’re considering a solar system from Erus Energy, use the tool below to find quotes from other solar companies in your area.

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Frequently Asked Questions About Erus Energy

Can I go off-grid with solar panels?

When a solar panel system is installed on your property, your local utility company will connect it to the grid. This allows you to draw electricity from the grid when your system doesn’t produce enough energy to meet your home’s electrical needs. Many solar providers offer battery storage, which stores the excess solar energy your system generates. However, if your system is connected to a solar battery, it’s recommended that you keep it connected to the grid.

What’s the difference between a solar loan and a solar lease?

Solar loans allow customers to own their system and take advantage of federal and state tax incentives, but they typically require more money down. Solar leases usually don’t require a down payment, but they don’t allow you to own the system.

Is my roof suitable for solar?

Solar providers can work with a variety of roofs when installing solar, but the most optimal roof is a southern-facing roof with little to no shade.


Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. After over a thousand hours of research on solar companies, interviews with experts, and common customer needs, we’ve created a detailed rating system for solar providers based on six factors:

  • Solar equipment, installation, and services (25%)
  • Warranty and performance guarantees (25%)
  • Brand reputation and certifications (15%)
  • Financing options (15%)
  • Experience (10%)
  • Availability (10%)

Total scores are divided by 20 for a final 5-point rating scale.

To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.