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National Exterminating Review: Plans and Services

Your home should be your safe haven—which means it needs to be free of pests. If you notice critters like roaches, mice, or termites scurrying around your floor, it’s time to call in the pros. Keep reading to learn if National Exterminating is right for you.

Author Image Written by Brenda Woods Updated 04/24/2024

Certified pest management specialists can help homeowners eliminate pests and build a strong defense to keep them from coming back. Not to mention, they can tailor treatments customized to your home and specific pest control problem.

To help you find the best pest control provider, we compared the best pest control companies in the industry. We learned about their reputation for quality service, as well as availability and overall customer satisfaction. Our top recommendation for pest control services is Terminix, a company with more than 90 years of experience. To get a free quote from Terminix, call 866-569-4035 or fill out this form.

Compare Other Pest Companies

Star Rating BBB Rating Phone Link
Terminix Terminix
A 866-569-4035 GET ESTIMATE
Orkin Orkin
A+ 877-868-1416 GET ESTIMATE
Hawx Hawx
B 818-273-1741 GET ESTIMATE
J.C. Ehrlich J.C. Ehrlich
A+ 866-694-7028 GET ESTIMATE
Aptive Aptive
B+ 844-573-7111 GET ESTIMATE
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
Logo Aptive
Star Rating
BBB Rating B+
Phone 844-573-7111
Star Rating
BBB Rating

Offers a wide range of termite services

Has a reputation for poor customer service, with many complaints about unprofessional team members

Provides preventative services like crawlspace encapsulation, which can increase your home’s value

Only available in Virginia

The website includes a gallery where you can view actual work done by the company’s pest control technicians

National Exterminating Plans and Services

National Exterminating is a locally owned pest control company that serves homeowners and businesses in Virginia using Integrated Pest Management (IPM) techniques. With IPM, your technician will start off by performing a thorough home inspection. This inspection helps your technician develop a customized treatment plan for your individual pest control needs.

The National website states that its team of specialists can protect your home against the following pests and more:

National Exterminating also offers general pest control and termite treatments that are said to be low-impact and environmentally friendly. When you choose a termite treatment plan, your specialist will apply treatment to various structures around your property. This program may also include the use of the Trelona Active Now Termite System to monitor your infestation. Termite services will be followed up by an annual inspection, and you have the option of signing up for residential termite warranties.

Homeowners may choose between a one-time service or a long-term pest management plan with quarterly treatments.

Note: The National Exterminating team can also provide inspections for people who are selling or buying a home, as well as crawl space encapsulation services.


National Exterminating is located in Virginia and serves the following areas:

  • Newport News
  • Hampton
  • James City County
  • Toano
  • Williamsburg
  • Yorktown
  • Norfolk
  • Virginia Beach
  • Portsmouth
  • Suffolk
  • Isle of Wight

National Exterminating Reviews

National Exterminating is accredited by the Better Business Bureau (BBB), where it has an A+ rating, three customer reviews, and five complaints. Here’s a sampling of National Exterminating reviews from previous customers:

SD Spencer said:

“I am very impressed with the quality and customer service I’ve received from National Extermination. Not only did they take care of all of insect issues, they were willing and able to resolve an issue with my account quickly and courteously. I recommend their services to anybody in need of quality pest control.”

Steven S. said:

“National has been out to my house three times…and I still have a tremendous amount of ants. Every time they come out, they do the same thing and every time more ants come out in force…I had another exterminating company come out…and they said the nest is in the wall and National said they do not know where the ants are coming from.”


National Exterminating



*N/A signals inconsistent accreditations and ratings

We gave National Exterminating a 63/100. The company targets common pests like termites and bed bugs, but it’s only available in one state and doesn’t offer around-the-clock customer service.

Our Verdict

Although National Exterminating specializes in termite treatment and preventative services, its website lacks detailed information about its general pest control services. Additionally, the company services only one state and has an inconsistent level of customer service.

Our top recommendations for pest management are Terminix, Orkin, and Rentokil. These three providers are available in over 45 states and are each staffed with a team of certified professionals who apply effective and fast treatments to rid your home or business of pests.

To get a free quote from Terminix, call 866-569-4035 or fill out this form. For a free quote from Orkin, call 877-868-1416 or fill out this form. To get a free quote from Rentokil, call 844-334-1157.

Company Info

  • Company Name: National Exterminating Co., Inc.
  • Company type: Private
  • CEO: Randy Abbitt
  • Year founded: 1975
  • Headquarters: 12484 Warwick Boulevard Unit A, Newport News, VA 23606
  • State availability: 1
  • BBB rating: A+

Frequently Asked Questions About National Exterminating

What does a pest control company do?

A professional pest management company works with homeowners and business owners to eliminate various pests from their properties. Treatments may include a variety of techniques like chemical pesticides and natural preventative measures.

Does National Exterminating get rid of wildlife?

National Exterminating doesn’t mention wildlife removal services on its website, but its team does remove rodents like mice and rats. To find out if National Exterminating can remove nuisance wildlife like raccoons or bats from your property, call the customer service line for a quote.

How much do pest control services cost?

National Exterminating doesn’t include starting prices on its website because the cost of pest management services are highly variable and based on the type of pest you’re dealing with, the degree of the infestation, and the size and location of your home. Your pest specialist can give you the most accurate quote when performing a free home inspection.

Our Rating Methodology

We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.