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ABC Home & Commercial Services Reviews (2024)

Author Icon By Brenda Woods Updated 02/08/2024

Pests in your home can be a huge nuisance—no matter which type is populating your walls, floors, or lawn. You can try to take on these pesky ants or roaches yourself, but they may be too much for you to handle. And when it comes to pests like termites and bed bugs, you may be out of your depth. You can do something about it by hiring a professional pest control company.

The This Old House Reviews Team has evaluated many pest control companies on key metrics like services, availability, expertise, and more. This unbiased ABC Home & Commercial Services review will help you decide if the company is right for your pest control needs.

Our top recommendation for your pest control needs is Terminix, a company with PhD-level entomologists and over 90 years of experience in the industry. But, to make sure you get the best plan for your home, you should also check out top pest control companies Orkin and Aptive.

Get a quote from all three top-rated companies:


Compare Other Pest Companies

Star Rating BBB Rating Phone Link
Terminix Terminix
A 866-569-4035 Visit Site
Orkin Orkin
A+ 877-868-1416 Visit Site
Hawx Hawx
B 818-273-1741 Visit Site
J.C. Ehrlich J.C. Ehrlich
A+ 866-694-7028 Visit Site
Aptive Aptive
B+ 844-573-7111 Visit Site
Terminix
Logo Terminix
Star Rating
BBB Rating A
Phone 866-569-4035
Visit Site
Orkin
Logo Orkin
Star Rating
BBB Rating A+
Phone 877-868-1416
Visit Site
Hawx
Logo Hawx
Star Rating
BBB Rating B
Phone 818-273-1741
Visit Site
J.C. Ehrlich
Logo J.C. Ehrlich
Star Rating
BBB Rating A+
Phone 866-694-7028
Visit Site
Aptive
Logo Aptive
Star Rating
BBB Rating B+
Phone 844-573-7111
Visit Site
Providers
Star Rating
BBB Rating
A
A+
B
A+
B+

ABC Home & Commercial Pros & Cons

ProsCons

70 years of experience in the industry

Only available in three states

One-stop-shop for pest control and household needs

Negative reviews for household services

Customer service and treatment options may vary due to local ownership


ABC Home & Commercial Services Plans

ABC Home & Commercial Services is the largest independently-owned-and-operated pest control company in Texas. This family-owned company was founded in 1949 and is headquartered in Austin, Texas. It started as a provider of general pest control, but has expanded into household services.

ABC Home & Commercial Services has regional expertise, meaning technicians understand how the humid climate can increase the chances of pest infestations in the home. The ABC team will build a specific solution for each home, using Integrated Pest Management practices to protect them.

ABC Home & Commercial Services offers a variety of pest control and household services. These specific services will depend on where you live and the type of pests that are common in your area.

ABC’s pest control services can help you protect your home against common household pests, including these and others:

  • Cockroaches
  • Ants
  • Rodents
  • Wildlife
  • Wasps
  • Bees
  • Spiders
  • Ticks
  • Fleas

The company also provides protection against specialty pests like mosquitoes, bed bugs, and termites.

You can choose to purchase year-round services from ABC Home & Commercial Services, or you can get a one-time treatment.

The specialized home services from ABC include the following:

  • Lawn and tree care
  • AC and heating
  • Electrical
  • Plumbing
  • Pool & spa
  • Holiday lighting installation
  • Exterior cleaning
  • Water quality
  • Other handyman services.

If you are interested in pest control services from ABC Home & Commercial Services, start by finding a location near you. Then, you can request an estimate for your home by visiting the website or calling your local provider. Many of the services require a consultation, which helps your technician develop a customized plan to target your pest population. Simply fill out the form on the site and mark which pests you are having issues with in your home.


Locations

ABC Home & Commercial Services serves customers in three southern states. It is headquartered in Texas, where more of its locations are, but ABC also has a location each in Oklahoma and Florida.

To find a location near you and get started with pest control service, view the map on the homepage of ABC Home’s website. Then, you can click on a city that’s closest to where you live to find out more details about your local provider.


ABC Home & Commercial Services Customer Reviews

ABC Home & Commercial Services has a variety of pages with the Better Business Bureau (BBB), each devoted to a different branch location. Here’s what some real customers had to say. Some pages are BBB-accredited while others are not, but the A+ rating from the organization is consistent.

Nancy S. said:

“John ****** did our quarterly pest service today, and he is incredibly knowledgeable about all types of pests. All of a sudden we had issues with a rat chewing our A/C wires and he did a fabulous job of explaining the nature of rats and the methods by which you discourage them from coming to our yard. We also had a new issue arise with termites uncovered during a repair job, and he was very helpful in his explanation of the termites and the options for their treatments. John is a pleasure to work with because of his vast knowledge and ability to explain a not fun topic in very understandable terms. ABC you are lucky to have him as a super employee!”

Daphene M. said:

“This company is very dishonest and not loyal to their customers. Please find a small company in the city because the big household name does not consider you as a customer, they treat you like a number.”


Compare Pest Control Companies

Provider

ABC Home Pest Control

Terminix

Orkin

Our Overall Score out of 100

71.5

98.5

94

States Available

3

47

47

BBB Rating*

A+

C+

A+

Online chat

Yes

Yes

No

Website

Abchomeandcommercial.com

Terminix.com

Orkin.com

Phone number

512-837-9500

866-569-4035

877-868-1416


*N/A signals inconsistent accreditations and ratings

Our Conclusion

We give ABC Home & Commercial Services a score of 71.5 out of 100 on key metrics including plan options, state availability, trustworthiness, customer service, and additional benefits.

ABC Home & Commercial Services may be a good fit if you’re looking to hire the same company for pest control and household services. However, the company’s service area is extremely limited, and its claims of green practices are not transparent.

Our top recommendations for pest control are Terminix, Orkin, and Rentokil, companies with decades of experience and extensive services across the country.


Company Information

  • Company name: ABC Home & Commercial Services
  • Company type: Private
  • CEO: Bobby Jenkins
  • Year founded: 1949
  • Headquarters: 9475 E Highway 290 Austin, TX 78724
  • State availability: 3
  • BBB rating: A+

If you’d like a free quote from ABC Home & Commercial Services, call 281-343-3347.


Frequently Asked Questions

Is ABC Home & Commercial Services worth it?

If you’re looking for a one-stop-shop for both pest control and household services, this may be the company for you. However, because it is available in only three states, most people can’t use their services, and they may not have as proven a track record as wider-reaching companies.

How much does ABC Home & Commercial Services cost?

The cost of services will depend on a variety of factors, including the location and size of your home, plan you choose, degree of infestation, and more.

Is ABC Home & Commercial Services environmentally-friendly?

ABC claims to be “green,” but no details about its eco-conscious practices or products are available on the site.


Our Rating Methodology

The This Old House Reviews Team backs up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.