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Bulwark Exterminating Review (2021)

Pest problems can quickly get out of control. A professional pest control company like Bulwark Exterminating may be able to help. Read our in-depth review to see if it’s a good fit for you.

Exterminator iStock

If you’re facing a pest infestation and need some professional help, it’s a good idea to reach out to a reputable pest control company. There are many to choose from, but they aren’t all the same in terms of services, costs, and trustworthiness. This Old House Reviews Team has created this Bulwark Exterminating Review to help you find out if it can solve your pest needs.

Bulwark Exterminating is regionally focused, serving only 12 states. The company offers a generous 60-day guarantee compared to most companies’ 30-day guarantees, and an anti-no show policy.

Pros and Cons

Pros Cons
Pros Cons
60-day guarantee Only available in 12 states
Anti-“no show” policy Website lacks details
Many positive reviews No bed bug service
Chat bot limits interaction and isn’t as convenient as a live chat

Bulwark Exterminating Services

Unlike our top recommended pest control companies, Bulwark Exterminating has a vague website that isn’t very easy to follow. It wasn’t possible to find a clear picture of Bulwark Exterminating’s approach—if the company uses integrated pest management, the pests included under its general pest control plan, etc. By calling Bulwark Exterminating, we found out that the general pest control plan covers these pests:

  • Ants
  • Spiders
  • Scorpions
  • Cockroaches
  • Grasshoppers
  • Flies
  • Fleas
  • Ticks
  • Wasps
  • Moths
  • Millipedes
  • Moths
  • Earwigs
  • Rats
  • Mice
  • Pillbugs

On the initial visit, a Bulwark Exterminating technician will power spray your exterior to flush out your entire home.

Bulwark Exterminating covers the same pests under three different plan schedules: the Quarterly Plan, with an initial visit and four scheduled visits, the Seasonal Plan with the initial visit and five scheduled visits, and the Every Other Month Plan, with an initial visit and six scheduled visits.

Bulwark Exterminating recommends starting customers with the Every Other Month Plan for the first year in order to see the condition of the yard.

The pest control company offers specialty termite, tick, and mosquito plans if you have severe infestations. The termite plan involves a combination of liquid termiticide barriers and termite baits. Unlike the top pest control companies we reviewed, Bulwark Exterminating does not offer bed bug services.

On the site, Bulwark Exterminating claims to use the most effective products, and that customers can choose a hybrid treatment or an all-natural ingredient treatment alternative that is “less toxic than toothpaste.”

All plans include the 60-Day Guarantee that if bed bugs come back within that window, a technician will return to your home to re-treat at no extra cost. They also include the Anti-”No Show” Plan. If your technician fails to arrive for a scheduled visit, your next treatment will be totally free.

Locations

Bulwark Exterminating is only available in a limited area, servicing 12 states. Those include:

  • Arizona
  • Georgia
  • Missouri
  • New Mexico
  • Nevada
  • North Carolina
  • Oklahoma
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Washington

Cost Breakdown

Quotes can vary significantly due to several factors:

  • Size and location of your home—Larger homes cost more to treat than smaller ones, and some zip codes cost more to treat than others.
  • Degree of infestation—Treating severe infestations will cost more than moderate ones.
  • Types of pests—Not all pests require the same intensive treatment.
  • Type of treatment—Some treatments cost more than others, depending on products and labor.
  • Number of treatments—The more treatments, the more it may cost.

Bulwark Exterminating offers plans at three different price points, with the quarterly plan as the most expensive and the every other month plan as the least costly.

For a 2,000-square-foot home, the Quarterly Plan would cost roughly $750 per year. The Seasonal Plan would cost about $600, and the Every Other Month Plan would cost approximately $600 as well.

Bulwark Exterminating Customer Reviews

Bulwark Exterminating has multiple Better Business Bureau (BBB) profiles, devoted to different branch locations. Not all pages are BBB-accredited. Some pages are not rated, while the majority hold a rating of either A+ or A-. Many of the reviews are positive, giving accolades specific technicians.

Sylvia L. said:

“I have been using Bulwark Exterminating for about five years. They are always professional. I like that they give me a courtesy phone call when they are on their way. ** newest tech ****** ** is very thorough. Upon arrival he asks me if I have seen any recent bugs and where did I see them. I have not seen many since he has begun spraying. I believe he goes ‘[above] and beyond’ by explaining what he did before he leaves. This company is very trustworthy and I highly recommend them if you are looking for a company who is dependable.”

Dave W. said:

“I had Bulwark come out early this week due to issues we’re having with mice. Edward B. came out within the time window committed! Edward was a true professional and was very thorough with his inspection. He explained in detail everything he was using to treat our mice issue and provided detail as to what to expect. He was 100% customer-focused and had a true passion for his work. I would highly recommend Bulwark for your exterminating needs.”

Rashard A. said:

“Unprofessional technicians that can’t tell time. It was a two-process job, first time three hours late arriving to the house, second time, two hours late. Look elsewhere.”

Pest Control Company Comparison

Let’s see how Bulwark Exterminating stacks up against top competitors on key metrics.

Bulwark Compared to the Competition

Provider Bulwark Exterminating Terminix Orkin
Provider Bulwark Exterminating Terminix Orkin
Our Overall Score 83 98.5 94
States Available 12 47 47
Annual Cost for General Pest Control $600–$750 $550–$700 $575 (average)
BBB Rating* A+ C+ A+
Online chat** Yes Yes No
Website Bulwarkpestcontrol.com Terminix.com Orkin.com
Phone number 919-855-8555 866-569-4035 877-868-1416

*Indicates inconsistent ratings

**Bulwark’s chat is a bot, so you are limited in what you can ask and how you can respond

We give Bulwark Exterminating a score of 83 out of 100 on key metrics including state availability, customer service, and more.

If you're interested in Orkin, you can get a free quote by calling 877-868-1416, or filling out a simple form. To get a free quote from Terminix, call 866-569-4035 or fill out this form.

Our Conclusion

Bulwark Exterminating is among the top pest control companies for offering different schedules for its general pest plan and its multiple satisfaction guarantees. However, it does have a limited service area of a dozen states, and its website does not have many details about the services it offers or the pests it covers.

Company Information

  • Company name: Bulwark Exterminating
  • Company type: Private
  • CEO: Todd Martin
  • Year founded: 1999
  • Headquarters: 3417 Pacific Avenue Tacoma, Washington 98418
  • State availability: 12
  • BBB rating: A+

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. Our rating system for pest control providers is on a 100-point scale based on seven factors:

  • Plan options (35): Every home and every pest problem has its specific needs when it comes to prevention and remediation. Companies with multiple plans and service offerings were given higher scores than those without.
  • State Availability (5): Where you live determines which providers are available. Companies available in more states were rated higher than those with less.
  • Trustworthiness (10): We consider companies that offer service guarantees and others more trustworthy and therefore scored higher.
  • Customer Service (30): This factor is based on our own research from calling providers, as well as their availability and guarantees for responses.
  • Additional Benefits (20): Companies who offer things like information about the products they use, have an app for customers, and other benefits were given higher ratings.

Our Reviews Team reviewed 42 companies and we have full-time researchers who collect (and regularly update) more than 75 specific data points from each company to help us compare them on key factors such as coverage, cost, service, and dependability. Read more on our methodology here.

Frequently Asked Questions

What do pest control companies do?

Pest control companies can inspect and treat your home for pests, as well as monitor the situation for progress. Most companies offer a general pest control plan that covers common household pests like ants, wasps, and spiders. Some offer specialty plans for pests like termites, bed bugs, mosquitoes, and ticks.

What kind of pesticides do exterminators use?

Individual pest control companies may use different pesticides, but the most common active ingredient is permethrin, from the class of chemical insecticides called pyrethroids.

Does Orkin pest control work?

Orkin has over 100 years of experience and over 1.7 million customers across the world. Its continued growth indicates that it has inspired trust in its customers. Orkin guarantees to return between treatments if pests come back at no extra charge, and if the technician can’t fix the problem within 30 days of written notification, your most recent payment will be refunded.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.