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Fixd Home Warranty Review

Fixd Home Warranty is a relatively new company that provides home services to Texas and Georgia homeowners. In this review, the This Old House Reviews Team takes an in-depth look at Fixd to help you decide if the company’s coverage is right for your home.

TOH Rating: 7.6/10

Owning a home can be stressful when you think about all of the systems and appliances that could unexpectedly break at any time. Investing in a home warranty can help cover most of the costs associated with those breakdowns.

To help you find the best home warranty provider, the This Old House Reviews Team analyzed Fixd Home Warranty plans, pricing, and customer reviews. Keep reading to learn if Fixd is the best home warranty company for your home.

Our Take on Fixd Home Warranty

After our review of Fixd Home Warranty, we rated it a 7.6 out of 10. It’s only available in 2 states and barely has 4 years of industry experience, however, it has affordable monthly premiums and a “B” rating from the BBB.


Allows customers to manage, track, and log home repairs and maintenance through app

Only protects Texas and Georgia

Low service fee of $50

Long list of exclusions for every covered item

Items have high or no coverage caps

Best Customer Ratings
$200 Off + 2 Months Free + Roof Leak Protection
Best for Comprehensive Coverage
$150 Off Any Plan
Best Value
Use code HOUSE25 for $150 off & 2 months free

Plans, Coverage, and Pricing of Fixd Home Warranty

Fixd offers four plans—Whole Home, Fixd Favorite, Home Systems, and Appliances. The Whole Home plan is the most extensive, providing coverage for 29 home systems and appliances. Fixd Favorite is a step below with coverage for 23 systems and appliances. Home Systems protects 17 home systems and Appliances protects 11 appliances.

ItemWhole HomeFixd FavoriteHome SystemsAppliances

HVAC pre-season tune-up

No Fault Coverage




R-410a modifications

Electrical system

Exhaust fans

Garage door openers

Water heaters (up to 75 gallons)

Tankless water heaters

Plumbing system pipe leaks

Drain line stoppages

Toilets (including lids and seats)

Whirlpool motor and pump

Shower and diverter valves

Faucets, shower heads, and arms

Sump pump



Exhaust fan

Garbage disposal

Trash compactor

Built-in microwave

Stand-alone freezer

Clothes washer and dryer

Wine refrigerator

Free-standing ice maker

Refrigerator (including ice maker)

Fixd also provides optional coverage for the following items for an additional cost:

  • Swimming pool
  • Refrigerator
  • Clothes washer
  • Clothes dryer
  • Septic coverage

Whole Home

$58 per month

Fixd Favorite

$48 per month

Home Systems

$38 per month


$35 per month

Fixd gives price estimates based on whether your home is a condo, is under 6,000 square feet, or is a mansion over 6,000 square feet. Here are the monthly premiums for a house under 6,000 square feet.

In addition to a monthly premium, customers will pay a service fee every time a technician is sent to their home to conduct a repair. The service fee for Fixd is $50, which is much lower than the industry average of $75–$125 per claim.

Fixd Home Warranty Reviews

Fixd has been accredited with the Better Business Bureau (BBB) since 2017 and has a B rating. Only about 20 customers have reviewed the company on BBB to give it an average score of 3.1 out of 5 stars.

Every company has its pros and cons, which is highlighted by these mixed reviews from customers on the BBB:

“I had an awesome experience using Fixd. After having to go through an expensive home repair last year, we decided to purchase a home warranty from Fixd. We finally got the chance to use it this year and it was very simple and less expensive than when I had to do it on my own. Plus the tech was friendly and kept me informed of every step of the process. I highly recommend giving them a try!” — Jessie F. on August 21, 2019

“I purchased a home in March and had a hot water heater that needed to be replaced. I financed through Fixd for the replacement, but when the job was done, over $1,000 was charged to my bank account making me overdrawn. Fixd made no effort to make things right by giving me a credit for my overdraft fee or contacting their bank to get my funds back into my account quickly. Instead, they gave me a blanket statement that the funds would be back in within 5–10 business days. That is a huge mistake that has put my family in a tough financial situation, and they have done nothing to try to resolve the issue.” — Charles A. on February 13, 2020

Fixd Home Warranty vs. Competitors

Though Fixd is a decent home warranty company, there are other top-rated home warranty companies that may be a better fit. Compare Fixd to two of our recommended picks.

SpecificationsFixd Home WarrantyAmerican Home ShieldFirst American Home Warranty

Get a free quote

Not available through This Old House

Visit site

Visit site

Plan options

4 + add-ons

3 + add-ons

2 + add-ons

Price per month




Service fee


$75, $100, or $125


Additional benefits

Free re-keying services

Provides discounts on name brand appliances

Coverage for improperly installed or maintained items

Because plan pricing varies based on where you live, the type of coverage you choose, and how large your home is, we recommend getting quotes from a variety of providers, including American Home Shield and First American Home Warranty.

Frequently Asked Questions

Does Fixd Home Warranty have coverage caps?

Fixd Home Warranty has coverage caps for home appliances and add-on options. The coverage cap for major appliances, which includes the washer, dryer, oven/range/cooktop, refrigerator, and dishwasher is $2,000 per claim and $4,000 total for the contract term.

The wine refrigerator, free-standing ice maker, garbage disposal, trash compactor, and built-in microwave are classified as small appliances with a cap of $350 per claim and $1,500 per contract term. The garage door has a cap of $1,500 per contract period, and if you choose to purchase septic coverage, the cap is $500.

Who does Fixd Home Warranty use for home repairs or replacements?

Fixd uses in-house service contractors that have undergone background checks. If all of the company’s technicians are busy or the available technicians don’t specialize in your broken item, Fixd will send a third-party contractor to your home.

How does Fixd Home Warranty’s prices compare to other home warranty companies?

The average customer pays between $300–$600 a year for home warranty protection. Three of Fixd Home Warranty plans fit into this range—Fixd Favorite, Home Systems, and Appliances. Whole Home costs between $600–$700 per year.

Our Conclusion

The This Old House Reviews Team gives Fixd Home Warranty a 7.6/10. We like that Fixd gives customers four plans to choose from and that you can customize plans with add-on options. The service fee is lower than the industry average at $50 per claim, and covered items have either no coverage caps or high ones. Not to mention, you can cancel for free within 30 days of signing up for coverage.

However, Fixd has been in business for less than five years and only serves homeowners in two states. The company’s network of technicians is limited, meaning you may get a third-party technician with less experience when one of its own isn’t available. A Fixd contract also has long lists of excluded components for every covered item, which may be confusing for homeowners with little knowledge of industry jargon.

We recommend American Home Shield as an alternative to Fixd Home Warranty. American Home Shield has been in business for almost 50 years and covers 48 states, excluding Alaska and Hawaii. The company has four customizable plans, high coverage caps, and a network of more than 15,000 technicians.

To get a quote from American Home Shield, fill out this online form or call 844-529-9298.

Company Information

  • Company name: Fixd Repair
  • CEO: Evan Myers
  • Years in business: 4
  • Address: 4514 Travis Street, Suite 200
  • City/State: Dallas, TX
  • Zip code: 75205
  • BBB rating: B

Call 844-349-3669 to learn more about Fixd Repair.

Our Rating Methodology

We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys. 

We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating. 

Here’s a breakdown of our weighted factors:

  • Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
    • Additional coverage items
    • Annual coverage cap
    • Home systems coverage
    • Major appliances coverage
    • Obstructed wall coverage cap
  • Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs. 
    • Average monthly cost
    • Cost flexibility
    • Lowest service fee
  • Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability. 
    • Brand reputation
    • Policy change flexibility
    • Sample contract availability
    • Workmanship guarantee length
  • Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician. 
    • Claims process
    • Guaranteed response time
    • Service flexibility

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