A.B. May Home Warranty was founded in Kansas City, Missouri, by Aleda and Bill Posladek. The company started as a furnace company before becoming one of the first home warranty companies in the industry. A.B. May currently serves thousands of homeowners across the KC metro area.

Because there are hundreds of home warranty companies available, and choosing one can be overwhelming, the This Old House Reviews Team has taken on the task for you. In this A.B. May Home Warranty review, we discuss service plans, coverage, monthly fees, customer reviews, and more to help you determine if A.B. May is the best home warranty for you.

All top home warranty companies have benefits and drawbacks. Compare the pros and cons of A.B. May below:

Pros and Cons of A.B. May Home Warranty

ProsCons
Family-owned and operated business with a network of trained techniciansOnly services homeowners in the Kansas City area
Has a 24-hour emergency responseHas lower coverage limits than some other top providers
Free cancellation within 30 days of signing up
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A.B. May Home Warranty offers two homeowner plans: the Gold Plan and the Silver Plan. Both plans cover major systems and appliances, including heating, cooling, plumbing, electrical, and other items. In addition to these plans, customers can add on optional coverage for other home systems such as a swimming pool, septic tank, and water softener.

Each plan includes up to $2,000 of coverage per service fee for repairs or replacements, which is a bit lower than other top providers like American Home Shield, whose plan comes with $3,000 limits.

The chart below displays the items covered by the two homeowner plans.

A.B. May Home Warranty Plans and Coverage

CoverageSilverGold
Heating (up to two systems)
Cooling (up to two systems)
Thermostats
Humidifiers
Refrigerant
Drain stoppages
Water heater (first system)
Laundry box and hoses
Pressure regulators
Faucets
Showerheads
Whirlpool motors and pump assemblies
Toilets
Sump pumps
Water service lines
Pipes
Garbage disposal (first system)
Gas lines
Electrical panels, wiring, breakers, fuses
Electrical outlets, GFI outlets, switches
Ceiling fans, whole house fans
Hardwired doorbells
Central vacuums
Dishwasher
Range and range hood
Built-in microwave oven
Oven

Here’s a complete list of optional coverage and how much it costs to add these items on to a 12-month plan:

  • Zone controls: $200
  • Electronic air cleaner: $52
  • Ultraviolet germicidal light: $151
  • Septic tank: $105
  • Sewage ejector: $138
  • Water softener: $105
  • Backup sump pump: $82
  • Tankless or power vented water heater: $105
  • Swimming pool: $230
  • Swimming pool with built-in spa: $250
  • Exterior hot tub: $137
  • Freestanding appliance package (Gold Plan only): $171
  • Second kitchen package (Gold Plan only): $171
  • Add-on appliances (Gold Plan only): $82
  • Additional heating & cooling system (after the first two): $104
  • Additional water heaters (after the first one): $82
  • Boiler: $95

A.B. May Home Warranty’s annual costs are generally affordable when compared with many other providers, falling between $350–$490, depending on your preferred service call fee choice. Here’s a breakdown of A.B. May’s customizable pricing:

A.B. May Home Warranty Pricing

Service FeeSilverGold
$75$399$489
$100$364$454

A.B. May Home Warranty service fees are standard, costing either $75 or $100 based on the plan you choose. A higher service fee results in a lower premium, and vice versa.

Note: Home warranty pricing will depend on the location and size of your house in addition to the coverage plan you choose.

Because of this, we recommend calling A.B. May Home Warranty at 816-763-3330 or filling out a simple online form to get an accurate quote.

How to File a Claim with A.B. May Home Warranty

A.B. May Home Warranty provides two easy ways for customers to make a claim. You can either call one of their customer service specialists, or you can schedule a service request online and get an instant confirmation, which is ideal for when you need a quick turnover on repairs or replacements.

Not only does A.B. May Home Warranty carefully screen their technicians, it provides them with constant education and training to ensure you get the highest quality service from the most trustworthy people. After your home service is complete, the company emphasizes that it will make it right if you’re not satisfied with the work.

A.B. May Home Warranty Reviews

A.B. May Home Warranty has an A+ rating from the Better Business Bureau (BBB) and has an average of just under five stars from more than 375 customer reviews. Here’s a sampling of A.B. May Home Warranty reviews:

I have an old house. Mark was outstanding at solving my electrical problem and rewiring/installing my bedroom ceiling fan that was messed up by previous electricians from another company. Mark was courteous, professional, and thorough. He clearly explained what needed to be done and has left me completely satisfied. Thank you, Mark and A.B. May.” — Jim D. on 3/17/2020

I needed a new garbage disposal. David W. from A.B. May came out and went right to work. My disposal was very old and needed to be replaced. He told me upfront what would work and how much it would cost. Very professional and did a great job. New one works well and looks good too!” — Anne M. on 2/23/2020

Our Conclusion

The This Old House Reviews Team gives A.B. May Home Warranty an 8.8/10 rating. Overall, the plans offered by A.B. May are extensive and affordable, and it has much higher ratings on the Better Business Bureau than most home warranty companies. Homeowners interesting in obtaining a quote from A.B. May can do so on the company’s website.

A.B. May Home Warranty’s coverage is only available in the Kansas City area, so if you’re looking for a provider that offers service elsewhere, take a look at some other recommended providers below.

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American Home Shield and Select Home Warranty are some of the top home warranty companies in the industry due to their comprehensive coverage, competitive pricing, and customer service.

Choosing the right home warranty coverage can help protect your home when a system or appliance fails unexpectedly, and it can prevent you from paying expensive home repair bills. We recommend getting a quote from American Home Shield and Select Home Warranty, so you can compare your offers and find a plan that’s right for you.

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers, and we aim to provide transparency in our review standards and research process.

Our research process includes speaking with representatives from more than 40 home warranty providers, requesting quotes, and asking clarifying questions to gain insight into each provider’s benefits and downsides. We also analyze sample contracts from each company to understand specific coverage terms.

To rate companies, we apply the data we have gathered to our review standards. These standards are on a 100-point scoring system, which is detailed below:

  • Coverage (35 points): Providers are scored based on breadth and depth of coverage. We focused on key home systems (HVAC, plumbing, and electrical), essential appliances (refrigerator, ovens, and laundry machines), and unique coverage items (such as roof-leak coverage and code violation allowances). Coverage scores are weighted by taking into account coverage caps and other limiting factors, meaning providers with greater range of coverage and higher coverage caps score the highest.
  • Value (30 points): A company’s plan value is a reflection of how well it serves the customer in comparison to what the customer pays for the policy. We accounted for monthly costs, service call fees, and cost flexibility (such as customizable service call fees, discounts, and multi-year policies).
  • Trustworthiness and Transparency (21 points): Trustworthiness and transparency are a reflection of how well the provider considers the customer’s interests. We scored items such as the length of workmanship guarantees, online availability of a sample contract, policy change flexibility, and ease of cancellation. Additionally, we scored items that reflect industry reputation and customer satisfaction, including analyzing brand reputation across the Better Business Bureau and third-party customer review aggregators.
  • Availability and Service (14 points): Quality of customer service is key to customer satisfaction. We dug into each provider’s guaranteed response times, claims processes, service flexibility, emergency availability, and more.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.