Andersen Windows Review (2024)
Typical Cost Range: $680–$2,700
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Andersen Windows and Doors has been a popular window company for more than 120 years. It’s headquartered in Minnesota and has 30 locations, 225 patents, and over 20 awards for product excellence, energy efficiency, and company culture.
We recently ranked the best window brands, researching how companies compare on product quality, price, warranty, customer service, and more. See our deep dive into what Andersen has to offer customers below.
Our Review of Andersen
We gave Andersen Corporation 4.1 out of 5 stars based on our methodology, listed below. We like the company’s well-established reputation, commitment to sustainability, and proven quality given its many awards. We gave points for having certified installers, a high Better Business Bureau (BBB) rating, and customization options.
We deducted points for the company’s above-average pricing and because it doesn’t offer certain common window types. We’re also concerned about the number of negative customer reviews we found that point to customer service issues.
What Are the Pros and Cons of Andersen?
Here are our main takeaways on the brand:
Customer Reviews
Andersen holds an A+ rating* with the BBB. We took a look at what customers have to say about their experience with the company on the BBB site and popular review site Trustpilot. While some homeowners cite observing Andersen as a professional, top-tier company, many others reported poor communication and product performance.
Here’s a snapshot of customers’ feedback.
“The install team took 2 days to finish and they were amazing. Respectful of my property inside and out. Polite, on time and answered any and all questions as annoying as we were throughout the process. If there had been any wood rotted in the walls from water or damage to the siding of the house, Andersen comes prepared with spare siding etc so that they can repair the damage AT NO COST to ensure that their product is installed properly. I cannot say enough wonderful things about the entire process with this company. HIGHLY highly recommend and I have yet to mention how wonderful and amazing the new windows and doors look.” —Sarah P. via BBB on May 15, 2023
“I have had Renewal by Andersen windows for years. They hold up, look beautiful inside and out. Make my home feel snug and completes the exterior safety and security of my home.” —Joe T. via Trustpilot on April 29, 2021
“The service was awful. From their start date to completion date, it took 4 months. A constant barrage of problems. They told me it would take 1 day to complete and it took them 4 appointments. Something was always broken or missing so they had to go back and reschedule. I had to take 3 extra vacation days to accommodate them.” —D.I. via BBB on February 11, 2023
“During install the crew managed to damage the interior side of my walls at 5 out of 10 of the windows. In addition the 2 largest windows were installed with a gap between the trim and the bottom of the window – so they weren’t even installed straight. Since they could not get anyone out to repair the damage for 2 weeks I chose to fix them myself rather than not be able to use my home. In the process I discovered that they had broken the sheet rock at the bottom of 4 of the windows.” —Craig B. via BBB on May 9, 2022
*BBB rating is accurate as of July 2023.
What Services Does Andersen Offer?
Andersen offers window customization, expert design assistance, Andersen-certified installation, and in-home consultations. You can customize window glazing, glass spacer colors, hardware finishes, grid styles, trim profiles, and more. We like that the company provides a free window selection guide that helps you understand all your window options. Andersen’s subsidiary, Renewal by Andersen, offers full-service replacement window installation.
Windows Selection
Andersen has four window series, increasing in price in this order:
- 100 Series: These windows are made of Fibrex® composite material that’s twice as strong as vinyl.
- 200 Series: This series focuses on popular wood window styles.
- 400 Series: The 400 series is Andersen’s most popular, featuring durable, clad-wood windows.
- A-Series: The A-series is crafted with traditional architectural designs and features some of the most energy-efficient windows the company makes.
- E-Series: These windows are completely customizable and made with an aluminum exterior to resist water and seal out elements.
Andersen sells the following window types:
Door Selection
Andersen also sells a range of exterior doors divided into the following categories:
- Big doors: Up to 60 feet tall and designed to fold, slide, or pivot.
- Entry doors: Customized to increase your home’s curb appeal.
- French and hinged: Double doors that swing open, ideal for patios and decks.
- Gliding: Slide left or right and are ideal for when you don’t have room for French doors.
- Storm and screen: Add extra weather protection to entries if you live in a stormy location.
State Availability
Andersen has locations nationwide. Search your area below.
What Warranty Options Does Andersen Provide?
Andersen’s window warranties vary by product series, which we rarely see. This is an area where we feel Andersen doesn’t offer customers as much as many competitors. Top window companies offer a 20- or 25-year warranty on products and labor. Andersen’s coverage is much shorter in some areas.
Here’s how coverage on most window products breaks down:
This guarantees that your Andersen-made glass is free of manufacturing and workmanship defects for 20 years from the purchase date or the company will provide appropriate replacements or repairs at no cost to the owner.
The hardware warranty guarantees that Andersen-made hardware components (hinges, locks, handles, screens, weatherstripping, etc.) are free of manufacturing and workmanship defects for 10 years from the purchase date or the company will provide appropriate replacements or repairs at no cost to the owner.
Products installed by an Andersen-certified contractor are guaranteed for two years from the window installation date. The company will repair the product at no cost to the customer if defects occur due to improper installation. The best window companies we’ve seen offer a 25-year labor warranty.
How Much Do Andersen Windows Cost?
We looked at pricing for Andersen windows at Home Depot and saw that most prices ranged from $680–$2,700. Some windows exceed $3,000. Cost is based on window series, type, and customization choices. Andersen doesn’t include pricing on its website, though this is common among providers. You can request a quote through the site or by calling customer support.
Compare Andersen To Other Top Window Brands
See how Andersen compares to other leading window companies.
| Brand | Our Take | Score (Out of 5) | Avg. Cost Range | Warranties |
|---|---|---|---|---|
|
Andersen |
Most Years in Business |
4.1 |
$680–$2,700 |
Limited, transferable warranty (parts, labor) |
|
Champion |
Best Financing and Discounts |
4.2 |
$500–$800 |
Limited lifetime warranty (parts, labor) |
|
Castle |
Best Warranty |
4.3 |
$300–$500 |
Lifetime warranty (parts, labor) |
|
Marvin |
Most Innovative Windows |
4.3 |
$400–$1,500 |
Limited lifetime warranty (parts) |
|
Power Home |
Most Customizable |
4.3 |
$500–$800 |
Lifetime labor warranty, product warranty varies by manufacturer |
Our Conclusion
Andersen’s many awards prove its reputation in the industry. You can find Andersen locations nationwide or purchase its windows and doors from Home Depot. We like how established the provider is and that many of its products are Energy Star-certified. However, we’re less impressed by its warranty coverage, especially since its labor warranty is significantly shorter than top competitors. We’re also concerned about how many customers reported service issues and product defects.
We recommend calling or visiting your local Andersen showroom to speak with staff and get testimonials and customer references for that location. Before deciding on a window company, review its warranty, reputation, and product selection. We suggest getting an online quote from at least three providers before choosing.
See our list of cheap window replacement companies if you’re looking for a more affordable provider.
FAQ About Andersen Windows
Are Andersen windows good quality?
Andersen windows are made from high-quality materials such as fiberglass, wood, aluminum, and vinyl. The company has won several awards for product excellence. However, many customer reviews on BBB point to product defects.
Why is Renewal by Andersen so expensive?
Renewal by Andersen’s windows are higher than the industry average because they’re made-to-order, and customers receive white-glove installation services.
Is Andersen more expensive than Pella?
On average, Andersen’s products are more expensive than Pella’s. This varies based on window series, type, customization, and location.
What is the average price of an Andersen window?
Andersen’s windows range from $680–$2,700 depending on the window type, series, and customization.
Our Rating Methodology
We back up our window ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, browsing product selections, analyzing window line specifications, and conducting focus groups and consumer surveys. We then score each provider against our review standards for window variety, value, trustworthiness and transparency, window features, and customer service to arrive at a final score on a 5-point rating scale.
To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.