Pella is a leading window replacement brand and manufacturer that has been in business since 1925. The company offers wood, fiberglass, and vinyl windows in a wide range of styles, as well as patio and entry doors.
To review Pella, we researched its product selection, pricing, warranty coverage, and installation services. We also surveyed 1,000 homeowners nationwide about their most recent window replacement project and reviewed responses from customers who purchased Pella windows specifically. Learn more about Pella and see whether its windows and other products fit your home and budget.
Key Takeaways
- Pella’s extensive selection of window styles, materials, and customization options makes it one of the most versatile window brands we reviewed.
- Pella costs an average of $649 per window, but pricing can range from $500–$1,000 depending on your design choices.
- According to our nationwide survey of homeowners who recently purchased new windows, nearly 79% of respondents with Pella windows reported being very satisfied with their purchase.
Pella
Get 25% Off Your Pella Project Today
Pros and Cons
What We Liked
- Fiberglass, vinyl, and wood options
- Financing perks
- Availability at home improvement retailers
Keep in Mind
- Poor customer ratings
- No in-house installation team
Window Styles Offered
Pella offers the following types of windows:
- Angle-top windows
- Awning windows
- Bay windows
- Bi-fold windows
- Bow windows
- Casement windows
- Custom windows
- Double-hung windows
- Multi-slide windows
- Picture windows
- Single-hung windows
- Sliding windows
- Specialty windows
Pros and Cons of Pella Windows
Comparing window providers can help you find the best option for your home. To help you learn more about Pella, we put together a list of the company’s pros and cons below.
Pros
- Offers a large range of window colors, grilles, styles, and blind options to match your home’s aesthetic
- Extends a “Pella Care Guarantee” with extra protection for 10 years if you buy through a certified showroom
- Has energy-efficient window options at budget-friendly prices
Cons
- Customer reviews share mixed experiences with installation and customer support
- Doesn’t have local showrooms in Alaska and Mississippi
Our Take on Pella Windows
Founded in 1925, Pella Windows and Doors offers homeowners in most U.S. states a wide range of products in many customizable colors, shapes, and designs. Pella products have an overall positive reputation for durability, energy efficiency, and affordability. However, Pella has fewer customer reviews than competitors like Renewal by Andersen, and some customers have mentioned issues with faulty products, installation services, and customer service.
Overall, Pella’s extensive experience, competitive pricing, and wide range of customizations and window offerings make it a brand we recommend considering. We suggest gathering at least three quotes from different window companies to ensure you receive the best deal for your home.
We Recommend Pella If You:
- Prefer white-glove service from a provider that handles everything from the quote to installation to clean-up
- Want unique features like blinds or shades placed between your window panes
- Want Energy Star-certified window options at moderate prices
We Don’t Recommend Pella If You:
- Live in Alaska or Mississippi, where the company has no local showrooms
- Want to purchase garden or glass block window types
- Prefer a more straightforward warranty structure that doesn’t vary between products
What Types of Windows Does Pella Offer?
Pella offers the following types of windows:
- Angle-top windows
- Awning windows
- Bay windows
- Bi-fold windows
- Bow windows
- Casement windows
- Custom windows
- Double-hung windows
- Multi-slide windows
- Picture windows
- Single-hung windows
- Sliding windows
- Specialty windows
Pella’s selection stacks up well against competitors, with only garden and glass block windows missing from its list of option. You can select from many window materials, including wood, wood-clad, vinyl, and fiberglass.
One standout feature across several Pella product lines is the company’s between-the-glass option, which places blinds, shades, and decorative panels between panes of glass. This design protects window treatments from dust and damage, eliminates dangling cords for child and pet safety, and uses snap-in technology so you can swap out blinds, shades, or grilles whenever you change your décor.
Pella Windows Series
Pella creates many window series, each with its own pros and cons based on different energy efficiency needs, aesthetic, and budget. Compare Pella’s different window series below to learn more about key features, materials, and more.
| Pella Reserve Traditional | Pella Reserve Contemporary | Pella Lifestyle Series | Pella Impervia | Pella 250 Series | Encompass by Pella | Pella Hurricane Shield Series | Pella Defender Series | |
|---|---|---|---|---|---|---|---|---|
|
Key Features |
Wide range of customizations and largest sizes available for optimizing natural light |
Aluminum-clad wood for lower maintenance and triple-pane glass for improved energy efficiency |
Integrated blinds or shades, dual pane glass, and many style options available |
Easy slide operation, commercial-grade strength and performance, and scratch-proof coating |
Durable and low-maintenance vinyl, dual and triple-pane glass, energy efficiency, and tamper protection |
Tilt-wash feature for easy cleaning and options to meet or exceed Energy Star requirements |
Thick vinyl frames for added security and shatter-resistant impact glass |
Single-sash movement for easy opening. Single titling sash for seamless cleaning |
|
Window Types |
Picture, single-hung, double-hung, casement, awning, corner, arched, angle-top, strut awning, and push-out casement |
Corner, awning, picture, casement, angle-top, multi-slide, and bi-fold |
Picture, double-hung, awning, and casement |
Casement, awning, double-hung, single-hung, sliding, and picture |
Casement, awning, double-hung, single-hung, sliding, and picture |
Single-hung, sliding, and picture |
Awning, single-hung, sliding, and casement |
Single-hung |
|
Materials |
Wood and clad/wood |
Clad/wood |
Clad/wood |
Fiberglass |
Vinyl |
Vinyl |
Coastal vinyl |
Coastal vinyl |
|
Best For |
Homeowners interested in traditional, historical detailing |
Homeowners looking for a wide range of colors to match a modern home aesthetic |
Homeowners looking for energy efficiency and noise reduction |
Homeowners looking for lasting durability and energy efficiency |
Homeowners concerned about security and privacy |
Homeowners looking for low-maintenance windows at a competitive price point |
Homeowners living in coastal areas |
Homeowners looking for storm and ultraviolet (UV) ray protection, particularly in humid climates |
Energy Efficiency Options
Pella offers multiple energy-efficient window series, notably the Pella Impervia, Pella Lifestyle Series, and Pella 250 Series. These lines provide triple-pane and low-emissivity (low-E) glass options and contain Energy Star-rated products.
Triple-pane glass and Energy Star windows improve insulation and slow heat transfer by preventing heat loss in winter and heat gain in summer, helping you save money on energy bills.
Plus, Pella uses certified installers who can ensure better performance through proper window installation. If a contractor doesn’t install your windows properly, leaks and drafts can drive up energy costs as your home fights to stay temperate, so we advise working with a window professional for this type of project.
Homeowner Insights
Energy efficiency was a top priority among surveyed Pella customers. Nearly half (46%) selected energy-efficient or low-E glass coatings, while 42% chose UV-protective glass to help reduce sun damage and improve indoor comfort.
How Much Do Pella Windows Cost?
Depending on the series and window style, Pella windows typically cost between $500 and $1,000 or more per window, according to the company’s website. This aligns with our nationwide survey of 1,000 homeowners who recently completed a window replacement project. Survey respondents who purchased Pella windows reported paying an average of $649 per window, compared to the overall survey average of $477 per unit.
Pella customers also reported spending an average of $8,506 on their window replacement projects, exceeding our overall survey average of $6,353. While Pella isn’t the cheapest window brand on the market, many homeowners may find the added cost worthwhile for its customization options, energy-efficient features, and warranty coverage.
Your chosen material and style play a major role in what you’ll pay for windows. Vinyl is typically the most affordable material, but our team found that Pella’s offers competitive prices for its fiberglass and wood options. Double-hung windows tend to fall in the mid-range, while specialty shapes like transom, egress, and bay or bow windows have more complex manufacturing and installation requirements that push costs higher.
Financing Options
Pella’s window financing options vary by location. To view available offers and qualification requirements in your area, enter your ZIP code on Pella’s website or contact your local Pella showroom.
Pella may offer financing plans that allow homeowners to spread project costs into manageable monthly payments. Available terms, promotional offers, minimum project requirements, and whether installation costs qualify for financing can vary based on your location and project details.
Discounts and Savings
During our secret shopping, we received an offer of 10% off a Pella project or a loan with no interest if paid in full within 24 months. Otherwise, you can typically only find window deals and discounts by visiting your local Pella showroom and speaking with a representative.
Do Pella Windows Come With a Warranty?
Pella windows come with warranty coverage, but the specific terms vary by product line and materials. Pella offers separate warranties for wood, fiberglass, and vinyl windows, so homeowners should review the coverage details for the exact series they plan to purchase.
Common Pella warranty coverage includes:
- Limited lifetime coverage: Available on many wood, fiberglass, and vinyl window series.
- 20-year glass warranty: Covers glass defects for many window products.
- 10-year hardware and nonglass warranty: Covers components such as locks, cranks, and other operating hardware.
- 10-year fiberglass frame warranty: Available on select fiberglass products.
- 10-year exterior finish warranty: Covers certain powder-coat and exterior finishes.
- 2-year factory finish warranty: Covers select interior factory-applied finishes.
- 2-year labor warranty: Covers installation-related service for qualifying products.
For example, many Pella wood windows and patio doors include a limited lifetime warranty along with 10 years of coverage for hardware, laminated glass, and built-in blinds, shades, and screens. Fiberglass products also include limited lifetime coverage, though certain finishes may have separate warranty terms.
Because Pella offers multiple warranty structures across its product lines, we recommend reviewing the warranty documentation for your specific window series and confirming coverage details with your local Pella representative before making a purchase.
Where Can I Buy Pella Windows?
Pella offers several ways to buy its windows and doors, depending on your project size and how much buying and installation support you need. Homeowners can schedule a free in-home consultation, visit a local Pella showroom, work with a Pella Certified Contractor, shop through Lowe’s or a local lumberyard, or order select products and replacement parts online.
For full-service replacement projects, an in-home consultation or local showroom is usually the best place to start, as a Pella expert can help measure, order, and coordinate installation. For smaller projects or replacement parts, Pella’s online store may offer a faster option if you’re comfortable measuring and installing products yourself.
One advantage of purchasing through a participating Pella showroom is the Pella Care Guarantee. This coverage helps protect homeowners against certain installation-related issues for up to 10 years when qualifying products are purchased and installed through Pella’s professional network.
Online Shopping Experience
During our testing, we found Pella’s online shopping experience to be one of the most user-friendly among the window brands we reviewed. The website allows homeowners to browse by window style or material, customize features such as glass packages, finishes, colors, and hardware, and view changes in real time as they build a window.
We also liked Pella’s online quiz, which helps narrow down product recommendations, and its virtual design tool that lets users upload a photo of their home and preview different window styles before purchasing. Homeowners can choose between replacement and new-construction products, though some specialty windows and custom configurations require a consultation before ordering.
What Is Pella’s Quote and Installation Process?
We tested Pella’s consultation request process and found it straightforward to use. After entering basic project details and an address, we were directed to an interactive calendar that displayed available appointment dates and times several weeks in advance. Unlike many window companies that require a callback to schedule, Pella allows homeowners to book consultations directly online.
According to Pella, in-home consultations typically last about 90 minutes. During the appointment, a Pella expert reviews window styles, materials, colors, and energy-efficiency options, takes measurements, explains the installation process, and provides a free, no-obligation project quote.
Once you accept the quote, Pella coordinates installation through its network of certified installers. Installation timelines vary based on the number of windows being replaced and the project’s complexity, but many projects can be completed within one or two days. Over half (56%) of Pella customers from our survey had their installation completed within two to three days.
Pella Windows Customer Reviews
To gain insight into the customer experience, we reviewed online feedback from third-party review sites, including the Better Business Bureau (BBB) and Trustpilot. Because Pella operates through branches throughout the United States, many BBB reviews are tied to local locations rather than the company as a whole. While Pella’s headquarters holds an A+ rating with the BBB, the company has a 1.57-star customer rating based on 60 reviews. On Trustpilot, Pella has over 100 reviews and a 1.4-star rating.
Customer reviews of Pella are mixed but generally favorable. Positive reviews mention the company’s wide selection of window styles, energy-efficient products, and attractive designs. In addition, many homeowners report improved comfort and curb appeal after installation. This aligns with our 2025 homeowner survey, in which nearly two-thirds of respondents reported saving at least $25 per month on energy bills after replacing their windows.
Negative feedback most often centers on customer service experiences rather than the windows themselves. Common complaints include communication issues, installation delays, and difficulties resolving warranty or service requests, particularly when working with local dealers or installers.
Here are a few sample reviews for Pella:
“I had 28 windows replaced by Pella Windows and Doors. I can not say enough good things about them. The salesman was most helpful in showing us options for different styles of windows, and we are happy that we followed his suggestions. The installation was a major project, as you can imagine, and it went off without a hitch. The installation team did a perfect job and left the house’s interior and exterior immaculate. They were extremely professional and obviously took pride in their work.” —Richard A. via the BBB, August 2025
“Terrible windows and even worse customer service. I’m not even sure they have customer service. … Two no-shows in one week and no follow-up response.” —S.B. via Trustpilot, June 2026
Homeowner Insights
Of the homeowners who recently installed Pella windows in our survey, over 83% said they were very satisfied with the installation quality, while nearly 79% said they were very satisfied with their overall window replacement project.
How Does Pella Windows Compare to Competitors?
Here’s a quick view of how Pella stacks up against other top-ranked window providers, and compare costs to find the most budget-friendly window options.
| Company | Star Rating | BBB Rating | Average Price | Warranty |
|---|---|---|---|---|
A+ | $584 | Limited transferable | ||
Not Rated | $559 | Limited lifetime transferable | ||
 | A+ | $487 | Lifetime transferable | |
A+ | $556 | Limited lifetime transferable | ||
A+ | $457 | Limited lifetime | ||
 | A+ | $454 | Lifetime transferable |
Is Pella Right for Your Home?
Pella offers a wide selection of wood, fiberglass, and vinyl windows, making it a suitable choice for a variety of home styles and budgets. The company also stands out for its customization options, energy-efficient glass packages, and multiple purchasing channels, including local showrooms, certified contractors, and online ordering.
However, Pella windows often cost more than the average replacement window, particularly for premium product lines. If you’re willing to pay more for additional design flexibility, energy-efficient features, and professional installation support, Pella is worth considering for your next window replacement project.
FAQs About Pella Windows
Is Pella Windows as good as Renewal by Andersen?
Pella and Renewal by Andersen both offer a wide selection of window styles, materials, and energy-efficient products. However, we prefer Renewal by Andersen’s warranty coverage because it is easier to understand and remains transferable if you sell your home. Andersen also has a larger volume of customer reviews and generally higher ratings than Pella.
What do customers say about the durability of Pella Windows?
Customers have mixed feelings about the durability of Pella Windows, based on our review. Some customer reviews have reported issues with leaks, faulty seals, and poor installation, which could suggest issues with durability. However, other customers have praised Pella’s product for its durability, high-quality materials, and longevity once installed properly.
What are common problems with Pella Windows?
Common problems with Pella Windows include air leaks, damaged screens, and messy window installation, based on our research into customer reviews. Some customers have also reported issues with reaching customer service or receiving timely support. However, experiences can vary, so we recommend reading review for your local showroom to learn more.
How We Evaluated Window Brands
Our team backs up our window ratings and recommendations with a detailed rating methodology to objectively score each provider. We conduct research by speaking with company representatives, browsing product selections, analyzing window line specifications, and conducting focus groups and consumer surveys. We then score each provider against our review standards for window variety, value, trustworthiness and transparency, window features, and customer service to arrive at a final score on a 5-point rating scale.
