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American Pest Control Review

American Pest Control can inspect your home and recommend a targeted treatment to eliminate your pest problem.

Written by
Stephanie Minasian-Koncewicz
Written by
Stephanie Minasian-Koncewicz
Updated 02/26/2025

Our team has researched the top pest control companies, and American Pest Control stands out as the best choice for property owners across Illinois. This company provides comprehensive pest management solutions, including treatment plans for termites, rodents, mosquitoes, and more. In our review, we break down American Pest Control’s services, pricing, benefits, and potential drawbacks to help you decide if it’s the right provider for your needs.

Pros and Cons of American Pest Control

ProsCons

Provides an online chat function for customers

Only offers its services in the state of Illinois

Offers environmentally friendly pest management options

Doesn’t offer services for bee removal

Its team of technicians can protect your home from a variety of bug and wildlife species

American Pest Control Plans and Services

American Pest Control provides pest management solutions for homeowners and businesses across Illinois. The company follows integrated pest management (IPM) principles, which focus on minimizing pesticide use while effectively targeting specific pests. Technicians also implement proactive measures such as sealing pest entry points and eliminating access to food, water, and shelter. The company deals with the following pests:

Quarterly Protection Plan

American Pest Control’s Quarterly Protection Plan is designed for year-round pest management. The plan begins with a comprehensive home inspection to assess current pest activity. Based on the findings, the technician will implement a customized treatment plan using environmentally conscious methods whenever possible. Routine treatments are scheduled seasonally to address the most common pest concerns throughout the year.

Here’s what you can expect from each visit:

  • Spring: Targeting seasonal pests while identifying and addressing potential infestations
  • Summer: Exterior-focused treatments to reduce mosquitoes, ants, and flies
  • Fall: Preventative treatments to keep rodents and other pests from entering your home
  • Winter: Proactive measures to deter wildlife and maintain a pest-free environment

Specialized Pest Control Services

In addition to general pest management, American Pest Control offers specialized programs to target specific infestations.

Pest ServiceDetails

Termite Control

These services start with a home inspection, followed by technicians using the Sentricon System to bait and monitor your home’s termite population.

Rodent Control

This service involves the removal of rats, squirrels, mice, chipmunks, and other nuisance rodents. It also includes preventative measures to keep rodents out of your home.

Bed Bug Control

After a home assessment, treatments to eliminate bed bugs include steam cleaning, vacuuming, encasing mattresses, applying pesticides, and setting up traps.

Ant Control

Technicians will identify the type of ants invading your home and then apply appropriate techniques to get rid of the current infestation and prevent the ants from coming back.

Locations

American Pest Control, headquartered in Hanna City, Illinois, provides pest management services to homeowners and businesses across several cities in the state. Here are the locations included in its service area:

  • Bloomington
  • Canton
  • Champaign
  • Galesburg
  • Greenville
  • Lincoln
  • Pekin
  • Peoria
  • Sterling

If you’re not sure whether American Pest Control serves your specific location, you can request a quote online or contact the company directly for confirmation.

American Pest Control Reviews

American Pest Control is not accredited with the Better Business Bureau (BBB), but it has an A+ rating with the company. Here’s a sampling of American Pest Control reviews:

Jerrod W. via Google said:

[My technician] was very professional and did a great job navigating my messy basement. We haven’t had any ants come back and haven’t seen spiders either.

Tritz via Google said:

I have been with American Pest Control for over 30 years. They have always had a very friendly staff. Great communication. We think Danny and Darrell are awesome. The gals that you talk to at the office are outstanding. Thank you for years of pest-free happiness.

Provider

American Pest Control

Terminix

Orkin

Our Overall Score out of 100

62

98.5

94

States Available

1

47

47

BBB Rating*

A+

C+

A+

Online Chat

Yes

Yes

No

*N/A signals inconsistent accreditations and ratings

The This Old House Team gave American Pest Control a 62/100. Though the company services homes and businesses in Illinois, it’s available in only one state, doesn’t provide extensive customer service, and doesn’t provide a money-back guarantee.

Our Conclusion

Though American Pest Control has a positive reputation for customer service and has a team of technicians that can eliminate a wide range of pests, the company website lacks sufficient details about the process for general pest management and prevention and the company is available in only one state.

Our top recommendations for pest management around the country are Terminix, Orkin, and Rentokil. These three providers have teams of certified pest specialists that can build up your home’s defense against pests like spiders, mosquitoes, ticks, fleas, cockroaches, bed bugs, and termites, and each company offers a service guarantee.

Company Info

  • Company name: American Pest Control, Inc.
  • Website: callamericanpest.com
  • Company type: Family-owned
  • CEO: James A. Haggerty
  • Year founded: 1951
  • Headquarters: 14003 W Farmington Road, Hanna City, IL 61536
  • State availability: 1
  • BBB rating: A+

Our Rating Methodology

The This Old House Team values accuracy, transparency, and trust. We created a thorough, objective rating system and scored each pest control company based on our methodology.

We spent hours researching companies by speaking with representatives and technicians directly over the phone, via email, and through chat to get the most up-to-date and useful information about plans, costs, and more.

Finally, we created a ranking system to determine the best pest control companies, using key criteria like number and type of plans, state availability, customer service, and more. You can find more detailed information on it here.

FAQs About American Pest Control

What is Integrated Pest Management?

Integrated Pest Management (IPM) is a group of techniques that pest control specialists use to reduce their impact on the environment. These techniques include completing a thorough inspection of a customer’s home to identify the pest problem and developing a plan that’s targeted to the specific issue. It also includes reducing the amount of pesticides used to avoid over-application that could pose health threats to children and pets.

Can I make a payment online?

Yes, American Pest Control customers have access to an online dashboard where they can manage their accounts and pay their bills for pest management services.

Does American Pest Control offer termite inspections for realtors?

Yes, realtors can work with American Pest Control to get a termite inspection for homes that they’re trying to buy or sell. There’s a separate service page for realtors on the American Pest Control website, where realtors can enter their information and request an inspection.

To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.