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American Pest Control Review

If you notice the warning signs of a pest infestation in or around your home, don’t hesitate to reach out to a professional pest control company. These companies can inspect your home and recommend a targeted treatment to eliminate your pest problem. Keep reading to learn more.

Author Icon Written by This Old House Reviews Team Updated 07/27/2022

The This Old House Reviews Team studied some of the top pest control companies around the nation to give you an honest recommendation on which providers are best. We compared cost, availability, treatment effectiveness, and customer satisfaction ratings, among other factors.

Read our American Pest Control review to determine if this company is a good fit for your home, then compare it to other top-rated pest control providers like Terminix and Orkin. To get a free quote from Terminix, call 866-569-4035 or fill out this form.

Pros Cons

Provides an online chat function for customers

Only offers its services in the state of Illinois

Offers environmentally friendly pest management options

Doesn’t offer services for bee removal

Its team of technicians can protect your home from a variety of bug and wildlife species

American Pest Control Plans and Services

American Pest Control offers pest control services for homeowners and business owners in Illinois. The technicians at American use the practices of Integrated Pest Management (IPM) to eliminate the following pests:

IPM treatments from American include the reduced application of pesticides to use only what is necessary for the problem at hand. The company’s goal is to remain mindful of its impact on the environment. Service appointments will include preventative measures like sealing off pest entry points and removing pest access to food, water, and warmth.

At the start of your service plan, American Pest Control’s certified technicians will perform a thorough home inspection to identify your pest problem and decide the best route for elimination and prevention. Then, they’ll develop a program customized to your home’s needs.

The Quarterly Pest Control Plan from American includes treatments that are based around the changing seasons and how the local climate affects pest activity. Here’s what you can expect from each seasonal treatment:

  • Spring—Your technician will treat for common spring pests and check for signs of a sprouting infestation.
  • Summer—Treatments are focused outside to reduce mosquitoes, ants, and flies in your yard.
  • Fall—Technicians work to prevent pests and rodents from entering your home.
  • Winter—This service visit includes preventative services to keep wildlife away from your home.

Here are some of American Pest Control’s specialized programs:

Pest Service Details

Termite Control

These services start with a home inspection, followed by technicians using the Sentricon System to bait and monitor your home’s termite population.

Rodent Control

This service involves the removal of rats, squirrels, mice, chipmunks, and other nuisance rodents. It also includes preventative measures to keep rodents out of your home.

Bed Bug Control

After a home assessment, treatments to eliminate bed bugs include steam cleaning, vacuuming, encasing mattresses, applying pesticides, and setting up traps.

Ant Control

Technicians will identify the type of ants invading your home, then apply appropriate techniques to get rid of the current infestation and prevent the ants from coming back.


American Pest Control is based in Hanna City, Illinois, and reaches the following cities:

  • Bloomington
  • Canton
  • Champaign
  • Galesburg
  • Greenville
  • Lincoln
  • Pekin
  • Peoria
  • Sterling

To find out whether or not American Pest Control can provide services in your neighborhood, request service online or call the company’s customer service line at 1-800-560-4250. American Pest Control can give you a quote for services and check if your zip code is within the company’s service area.

American Pest Control Reviews

American Pest Control is not accredited with the Better Business Bureau (BBB), but it has an A+ rating with the company. Here’s a sampling of American Pest Control reviews:

Jerrod W. via Google said:

[My technician] was very professional and did a great job navigating my messy basement. We haven’t had any ants come back and haven’t seen spiders either.

Tritz via Google said:

I have been with American Pest Control for over 30 years. They have always had a very friendly staff. Great communication. We think Danny and Darrell are awesome. The gals that you talk to at the office are outstanding. Thank you for years of pest-free happiness.


American Pest Control



Our Overall Score out of 100




States Available




BBB Rating*




Online Chat








*N/A signals inconsistent accreditations and ratings

The This Old House Reviews Team gave American Pest Control a 62/100. Though the company services homes and businesses in Illinois, it’s available in only one state, doesn’t provide extensive customer service, and doesn’t provide a money-back guarantee.

Our Conclusion

Though American Pest Control has a positive reputation for customer service and has a team of technicians that can eliminate a wide range of pests, the company website lacks sufficient details about the process for general pest management and prevention and the company is available in only one state.

Our top recommendations for pest management around the country are Terminix, Orkin, and Rentokil. These three providers have teams of certified pest specialists that can build up your home’s defense against pests like spiders, mosquitoes, ticks, fleas, cockroaches, bed bugs, and termites, and each company offers a service guarantee.

For a free quote from Terminix, call 866-569-4035 or fill out this form. To get a free quote from Orkin, call 877-868-1416 or fill out this form. To get a free quote from Rentokil, call 844-334-1157.

Company Info

  • Company name: American Pest Control, Inc.
  • Website: callamericanpest.com
  • Company type: Family-owned
  • CEO: James A. Haggerty
  • Year founded: 1951
  • Headquarters: 14003 W Farmington Road, Hanna City, IL 61536
  • State availability: 1
  • BBB rating: A+

Our Rating Methodology

The This Old House Reviews Team values accuracy, transparency, and trust. We created a thorough, objective rating system and scored each pest control company based on our methodology.

We spent hours researching companies by speaking with representatives and technicians directly over the phone, via email, and through chat to get the most up-to-date and useful information about plans, costs, and more.

Finally, we created a ranking system to determine the best pest control companies, using key criteria like number and type of plans, state availability, customer service, and more. You can find more detailed information on it here.

Frequently Asked Questions About American Pest Control

What is Integrated Pest Management?

Integrated Pest Management (IPM) is a group of techniques that pest control specialists use to reduce their impact on the environment. These techniques include completing a thorough inspection of a customer’s home to identify the pest problem and developing a plan that’s targeted to the specific issue. It also includes reducing the amount of pesticides used to avoid over-application that could pose health threats to children and pets.

Can I make a payment online?

Yes, American Pest Control customers have access to an online dashboard where they can manage their accounts and pay their bills for pest management services.

Does American Pest Control offer termite inspections for realtors?

Yes, realtors can work with American Pest Control to get a termite inspection for homes that they’re trying to buy or sell. There’s a separate service page for realtors on the American Pest Control website, where realtors can enter their information and request an inspection.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.