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This Old House Pest Control Methodology

How We Chose the Best Pest Control Companies

The This Old House Reviews team is committed to providing unbiased and comprehensive reviews for our readers. This means earning your trust through transparency and having the data to back up our ratings and recommendations. With that in mind, we spent time creating an objective rating system to score each best pest control companies. Here’s what that review process looks like:

  • We contact every pest control company via phone and online chat (if available), talking to representatives. We get quotes, ask questions, and fully understand each company’s pest control plans.
  • We test the customer service, including factors such as wait times, friendliness, and problem-solving ability.
  • We check and update all of the data and metrics on the companies on a regular basis to ensure we have the most current and accurate information.

With all of that data, we created a rating system to score each pest control company. Our rating system is a weighted, 100-point scale on the following factors:

  • Plan options (35): Every home and every pest problem has its specific needs when it comes to prevention and remediation. Companies with multiple plans and service offerings were given higher scores than those without.
  • State Availability (5): Where you live determines which providers are available. Companies available in more states were rated higher than those with less.
  • Trustworthiness (15): We consider companies that offer service guarantees and others more trustworthy and therefore scored higher.
  • Customer Service (35): This factor is based on our own research from calling providers, as well as their availability and guarantees for responses.
  • Additional Benefits (10): Companies who offer things like information about the products they use, have an app for customers, and other benefits were given higher ratings.

In summary, the This Old House Review Team reviewed over 40 companies to select this list of the best pest control companies. Our researchers check and update our data on all 40 companies each month to ensure the most accurate information.