Priority Home Warranty is one of the fastest-growing home warranty companies, offering basic and comprehensive plans with flexible payment options and customer service that utilizes advanced technology to provide 24/7 access. Continue reading our review of Priority Home Warranty below for more information on plans and pricing.

Our Take on Priority Home Warranty

We rated Priority Home Warranty a 85 out of 100 and selected it as the best home warranty company for choosing your own contractor or technician. Some highlights include:

  • A 90-day workmanship guarantee on all repairs
  • Bonus months offered on annual plans
  • Free personalized quotes

Pros and Cons of Priority Home Warranty

✔ Customizable plans
✔ Flexibility in contractor selection
✔ Customer portal with real-time tracking

✘ Available in only 23 states
✘ Cancellation fee of $50

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Priority Home Warranty Plans & Coverage

Priority Home Warranty is dedicated to prioritizing customers’ unique needs through affordable and customizable coverage. The company offers three plans:

  • Systems Home Care: Best for covering major systems, such as your air conditioning and heating
  • Appliance Home Care: Best for covering major appliances, including your refrigerator and dishwasher
  • Total Home Care: Best for comprehensive system and appliance coverage
Item CoveredSystems Home CareAppliance Home CareTotal Home Care
Air conditioning
Heating system
Electrical system
Plumbing system
Plumbing stoppages
Water heater
Whirlpool bathtub
Ductwork
Clothes washer
Clothes dryer
Kitchen refrigerator
Built-in microwave
Dishwasher
Garbage disposal
Oven/Range/Stove
Cooktop
Ceiling and exhaust fans

Optional Add-Ons

Priority Home Warranty offers additional coverage beyond coverage for home appliances and systems.

Here are the optional add-ons offered by Priority Home Warranty:

  • Ice maker
  • Standalone freezer
  • Septic pumping
  • Septic system
  • Water softener
  • Tankless water heater
  • Central vacuum
  • Sump pump
  • Well pump
  • Limited roof leak coverage
  • Pool and spa
  • Salt water pool system
  • Over 5,000 square feet
  • Second dishwasher, tankless water heater, clothes washer, clothes dryer, refrigerator, oven/range/stove, and air conditioner

Priority Home Warranty Pricing

Priority Home Warranty offers home warranty plans starting at $1 per day, with flexible payment options available depending upon your needs. The company offers an online promotional discount of $100 off plus three months of coverage with the purchase of an annual plan. Plan prices vary depending on the type of plan, where you live, and the cost of any optional add-ons.

Plan Pricing

Priority Home Warranty plans typically cost between $33 and $47 per month. The company offers month-to-month, annual, and 15-month contracts. Fill out this quick online form or call 954-228-2343 to receive a free quote for plans in your area.

Service Fees

Customers pay a service call fee of $70 in addition to their monthly premium. A service call fee is a one-time flat rate paid to a contractor who visits your home to repair or replace a system or appliance.

Priority Home Warranty State Availability

Priority Home Warranty is currently available in 23 states: Alaska, Colorado, Connecticut, Delaware, Georgia, Idaho, Indiana, Kansas, Maine, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, New Jersey, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, and West Virginia.


Priority Home Warranty Reviews

Priority Home Warranty has been in operation since 2014. It’s not listed as an accredited business with the Better Business Bureau (BBB).*

*BBB-accredited businesses pay a fee for accreditation, and their services have not been evaluated or endorsed by the BBB.

Here are a few customer reviews from Priority Home Warranty’s website:

“Excellent service and follow-through. [Priority Home Warranty] made sure we were contacted, that the repair was done, and that we felt satisfied. It was wonderful to have someone watching out for us!” —Jeff H., July 2021

“Signing up for home warranty coverage with Priority was a good experience…The policy seems to cover a great deal for a very good price.” —Danielle M., April 2021

“Sign-up was simple and the online portal is very user-friendly. So convenient to manage my plan, etc. [The company offers] very high-tech services like the live claim tracker! Nothing like it. Most definitely better than any others I’ve seen.” —Eytan G., March 2021


Our Conclusion

The This Old House Reviews Team rated Priority Home Warranty a 85 out of 100 and named it the best provider for choosing your own contractor. Its affordable rates, advanced technology, and customizable service contracts make it a good option for homeowners.

Interested in signing up for a home warranty with Priority Home Warranty? Call 954-228-2343 or visit the company’s website for a free online quote for pricing in your area:

Link Star Rating BBB Rating Monthly Cost Service Fee
American Home Shield
B $40–$58 $75–$125
Liberty Home Guard
A- $40–$60 $65–$125
Select Home Warranty
B $36–$38 $60–$75
First American Home Warranty
B $36–$38 $75
Cinch Home Services
B $35–$62 $100–$150
AFC Home Club
B $38–$54 $75–$125
HomeServe
A+ $38–$63 $65–$76
American Home Shield
Star Rating
BBB Rating B
Monthly Cost $40–$58
Service Fee $75–$125
VISIT SITE
Liberty Home Guard
Star Rating
BBB Rating A-
Monthly Cost $40–$60
Service Fee $65–$125
VISIT SITE
Select Home Warranty
Star Rating
BBB Rating B
Monthly Cost $36–$38
Service Fee $60–$75
VISIT SITE
First American Home Warranty
Star Rating
BBB Rating B
Monthly Cost $36–$38
Service Fee $75
VISIT SITE
Cinch Home Services
Star Rating
BBB Rating B
Monthly Cost $35–$62
Service Fee $100–$150
VISIT SITE
AFC Home Club
Star Rating
BBB Rating B
Monthly Cost $38–$54
Service Fee $75–$125
VISIT SITE
HomeServe
Star Rating
BBB Rating A+
Monthly Cost $38–$63
Service Fee $65–$76
VISIT SITE

Frequently Asked Questions

 

Company Information

  • Company name: Priority Home Warranty
  • CEO: Sean Azafrani
  • Telephone: 888-812-1060
  • Address: 3360 NW 110th Street
  • City/State: Miami, FL
  • Zip code: 33167
  • BBB rating: Not accredited

Our Rating Methodology

The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers, and we aim to provide transparency in our review standards and research process.

Our research process includes speaking with representatives from more than 40 home warranty providers, requesting quotes, and asking clarifying questions to gain insight into each provider’s benefits and downsides. We also analyze sample contracts from each company to understand specific coverage terms.

To rate companies, we apply the data we have gathered to our review standards. These standards are on a 100-point scoring system, which is detailed below:

  • Coverage (35 points): Providers are scored based on breadth and depth of coverage. We focused on key home systems (HVAC, plumbing, and electrical), essential appliances (refrigerator, ovens, and laundry machines), and unique coverage items (such as roof-leak coverage and code violation allowances). Coverage scores are weighted by taking into account coverage caps and other limiting factors, meaning providers with greater range of coverage and higher coverage caps score the highest.
  • Value (30 points): A company’s plan value is a reflection of how well it serves the customer in comparison to what the customer pays for the policy. We accounted for monthly costs, service call fees, and cost flexibility (such as customizable service call fees, discounts, and multi-year policies).
  • Trustworthiness and Transparency (21 points): Trustworthiness and transparency are a reflection of how well the provider considers the customer’s interests. We scored items such as the length of workmanship guarantees, online availability of a sample contract, policy change flexibility, and ease of cancellation. Additionally, we scored items that reflect industry reputation and customer satisfaction, including analyzing brand reputation across the Better Business Bureau and third-party customer review aggregators.
  • Availability and Service (14 points): Quality of customer service is key to customer satisfaction. We dug into each provider’s guaranteed response times, claims processes, service flexibility, emergency availability, and more.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.