Vision Solar is committed to helping customers convert to solar energy quickly. The company offers 24-hour installations, plus additional monitoring and maintenance for each project.
The This Old House Reviews Team has researched the top-rated solar providers in the United States. This review explains how Vision Solar compares on services, product selection, availability, and customer reviews.
Our Take on Vision Solar
Vision Solar focuses on completing the fastest installation turnaround possible. After the lengthy planning and permitting process, the company commits to completing solar panel installations within 24 hours. Vision also includes system repairs, maintenance, and active monitoring with its service.
Vision Solar State Availability
Vision Solar services the following seven states: Arizona, Connecticut, Florida, Pennsylvania, Massachusetts, New Jersey, and Texas.
Vision Solar Panel Options
Vision Solar includes high-performing monocrystalline panels in its solar energy systems. This type of solar panel is considered the most efficient option. Monocrystalline panels have the highest efficiency range, typically between 15% and 20%, and can last more than 25 years.
Vision Solar Warranty Options
Vision Solar includes a 25-year equipment warranty for manufacturing defects or issues. This warranty is offered directly by the solar panel manufacturer.
The company also provides free maintenance and repair via servicing agreements. It monitors your system for any problems and proactively contacts you to schedule service repairs when needed.
Vision Solar Installation
Vision Solar offers free in-person and virtual consultations. A Vision Solar sales representative will analyze your current energy usage and build a solar system to meet your needs. The sales rep will also provide a quote detailing your estimated costs and potential electric bill savings. The company handles the full design process and required paperwork.
Once the paperwork has been approved, Vision will complete your solar installation within 24 hours. (Normally, solar installations can take several days or weeks.) After installation, Vision will work with your local government and utility company to complete the final connections and activate your system.
Homeowners continue to receive system support from Vision’s dedicated concierge department. You can reach its customer support staff via phone or the company’s app.
Vision Solar App
The Vision Solar app offers the following additional services:
- Concierge team chat: Use the chat feature to contact the concierge team with questions or concerns about your service.
- Exclusive deals: Customers can receive exclusive short- and long-term deals and accumulate rewards for their purchases.
- Referral tracking: The app allows you to submit referrals from friends or family and track their progress.
Vision Solar Payment Options
Vision Solar offers two payment options: leasing and power purchase agreements (PPAs). Both options allow customers to enjoy the benefits of a solar system without a significant monetary commitment. They each include full servicing and maintenance throughout the length of your contract.
A solar lease includes a fixed monthly rate typically lower than your utility bills before switching to renewable energy. A PPA allows you to pay for only the solar power you use, tracked in kilowatts per hour (kWh). These rates fluctuate based on your usage but will still help you save money on your electric bills. Vision offers $0 down for qualifying PPA customers.
While solar leases and PPAs offer some financial advantages, they disqualify you from accessing solar incentives such as the federal tax credit. You must own your solar panels to qualify for most renewable energy rebates, credits, and reimbursements.
Vision Solar Reviews
Vision Solar is not accredited by the Better Business Bureau (BBB) and currently holds an F rating.* The company has mixed reviews regarding its customer service and installation process. A few customers noted a positive experience with Vision Solar, mentioning knowledgeable employees and prompt installation. Other homeowners shared experiences with delayed installations, issues with permitting, and incomplete equipment activations.
Here is a sample of BBB reviews to give you a better perspective on homeowners’ experiences with Vision Solar:
“The consultation took much longer than expected but I did learn a lot about everything that goes into solar panels. The representative from Vision seemed very knowledgeable about it and in the end, we decided to make the switch. We’re saving about $60/month and are going to be able to save a lot more with the tax credit as well. Overall I would say switching to solar is a good idea, and these guys got my system installed very quick after the deal was signed.” — Michael B.
“Met with the salesman. Very friendly and knowledgeable. Explained everything and answered all my questions. No high pressure. Stated [my] system would be installed in 3 months and it was at the end of January.” — Rebecca Z.
“Had Vision Solar install panels in 2 homes [between] Feb ‘22 and March ‘22. Installation was excellent. However, this company has no idea what they are doing. Approaching August 2022 in a couple of days and neither house is running!” — John P.
“…Panels have been sitting on the roof for 11 months with zero power generation, and no one will call us back. The people on the phones can’t tell us anything and refuse to let us speak to a supervisor.” — Ann S.
*BBB information accurate as of December 2022.
Compare Vision Solar to Other Solar Providers
Here’s a side-by-side comparison of Vision Solar to other solar providers:
Vision Solar aims to offer timely, 24-hour installations. The company also offers active monitoring, maintenance, and system servicing for its customers. Despite its dedication to quick installations, some customers have experienced significant delays activating their solar systems.
We recommend getting quotes from at least three solar providers to find the right company and system for your home. Use the tool below to find solar companies in your area.
Our Rating Methodology
The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. After over a thousand hours of research on solar companies, interviews with experts, and common customer needs, we’ve created a detailed rating system for solar providers based on six factors:
- Solar equipment, installation, and services (25%)
- Warranty and performance guarantees (25%)
- Brand reputation and certifications (15%)
- Financing options (15%)
- Experience (10%)
- Availability (10%)
Total scores are divided by 20 for a final 5-point rating scale.
To share feedback or ask a question about this article, send a note to our Reviews team at firstname.lastname@example.org.