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TruGreen Lawn Care Review (2024)

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TruGreen Lawn Service Review

Author Image Written by Brenda Woods Updated 06/27/2024

TruGreen
5
Phone: 1-866-817-2287
BBB Rating: A+
TruGreen stands out due to its flexibility
  • BBB Rating: A+
  • Plan Options: TruComplete Lawn Care Plan, TruHealth Lawn Care Plan, TruMaintenance Lawn Care Plan, Tree and Shrub Plan, and the Mosquito Defense Plan.
  • Known for: Having a broad array of lawn care programs and availability (48 states)

*Prices are subject to the size of your lawn, the condition of your lawn when services begin, the area you live in, and the services you choose.

Pros
  • Natural fertilizer and weed control available
  • Mobile app and online chat for user-friendly customer service
  • Offers pest control services for mosquitoes, grubs, and other outdoor insects
Cons
  • Customers complain about inexperienced technicians
  • Local branches may offer slightly different services than what is listed on the company website

TruGreen offers five different plan options: TruComplete Lawn Care Plan, TruHealth Lawn Care Plan, TruMaintenance Lawn Care Plan, Tree and Shrub Plan, and the Mosquito Defense Plan.

The table below highlights the covered items in three of TruGreen’s most popular annual plans:

TruGreen, a national lawn care company, offers high-quality equipment, a convenient mobile app, various plans, and decades of experience. We spent over 100 hours researching the best lawn care service providers and named TruGreen as the top choice based on plan options, technician training, company availability, and more. Read on to see if TruGreen is the right company for your lawn care needs.


How Does TruGreen Compare to the Competition?

Star Rating Best For Link
TruGreen TruGreen
Best Lawn Care Company GET ESTIMATE
Sunday Sunday
Best DIY Lawn Care GET ESTIMATE
Lawn Love Lawn Love
Best for Customization GET ESTIMATE
Weed Man Weed Man
Best Pest Control Services GET ESTIMATE
Lawnbright Lawnbright
Best Natural Lawn Care GET ESTIMATE
Lawn Doctor Lawn Doctor
Best Guarantee GET ESTIMATE
SavATree SavATree
Most Comprehensive Service GET ESTIMATE
TruGreen
Logo TruGreen
Star Rating
Best For Best Lawn Care Company
GET ESTIMATE
Sunday
Logo Sunday
Star Rating
Best For Best DIY Lawn Care
GET ESTIMATE
Lawn Love
Logo Lawn Love
Star Rating
Best For Best for Customization
GET ESTIMATE
Weed Man
Logo Weed Man
Star Rating
Best For Best Pest Control Services
GET ESTIMATE
Lawnbright
Logo Lawnbright
Star Rating
Best For Best Natural Lawn Care
GET ESTIMATE
Lawn Doctor
Logo Lawn Doctor
Star Rating
Best For Best Guarantee
GET ESTIMATE
SavATree
Logo SavATree
Star Rating
Best For Most Comprehensive Service
GET ESTIMATE
Providers
Star Rating
Best For
Best Lawn Care Company
Best DIY Lawn Care
Best for Customization
Best Pest Control Services
Best Natural Lawn Care
Best Guarantee
Most Comprehensive Service

What’s Our Review Of TruGreen?

Overall, we give TruGreen a score of 97 out of 100, making it the best lawn care company in the industry. With five lawn care programs and availability in 48 states, TruGreen offers customers flexibility. However, service and quality may fluctuate depending on location.

Plan Options
4.8 / 5
4.8 / 5
State Availability
5 / 5
5 / 5
Trustworthiness
5 / 5
5 / 5
Customer Service
4.3 / 5
4.3 / 5
Additional Benefits
5 / 5
5 / 5

What Are the Pros and Cons of TruGreen?

Pros
Natural fertilizer and weed control are available
Mobile app and online chat for user-friendly customer service
Offers pest control services for mosquitoes, grubs, and other outdoor insects
Cons
Customers complain about inexperienced technicians
Local branches may offer slightly different services than what is listed on the company website
Lime Soil Amendment

To ensure the soil has access to nutrients, soil amendment services can help balance its pH.

GET ESTIMATE
Weed Control

Find a specialized lawn care plan to help control weeds

GET ESTIMATE
Lawn Fertilization

See a deeper green grass coloring and increased growth within 7 to 10 days

GET ESTIMATE

TruGreen Plans and Services

TruGreen Lawn Care offers a wide variety of plans, each tailored to different homeowners’ needs. The company centers on three major annual programs: its TruHealth℠ Lawn Care Plan, TruComplete℠ Lawn Care Plan, and TruSignature℠ Lawn Care Plan. You can find the plan breakdowns below:

Compare TruGreen Services by Plan Type

Services

TruHealth Lawn Care Plan

TruComplete Lawn Care Plan

TruSignature Lawn Care Plan

Fertilization

Lime soil amendment

Pre-emergent and targeted weed control

Aeration

Overseeding*

Tree and shrub services

*The TruComplete Lawn Care Plan and TruSignature Lawn Plan only offer overseeding for fescue lawns.

TruGreen also offers a basic annual TruMaintenance℠ Lawn Care Plan, which covers fertilization and pre-emergent and targeted weed killer. Its final annual program, the TruNatural Lawn Care Plan, is a good fit for any homeowner interested in going green without compromising how the lawn looks. With the TruNatural plan, specialists use natural fertilizer. You can add weed control to your TruNatural plan at no extra cost.

TruGreen also provides some a la carte services:

  • Soil Amendment & Analysis
  • Lawn Fertilization Service
  • Tick & Flea Control
  • Grub Control & Prevention
  • Mosquito Control & Defense Treatment

All of TruGreen’s services are scientifically backed and performed by TruExpert Certified Specialists. Each specialist must pass the TruExpert Lawn Certification Program, an intensive 10-day course that covers topics like horticulture, agronomics, and safety. At the end of the program, TruGreen pairs each new specialist up with a mentor.

When you start your service, your lawn maintenance specialist will perform a Healthy Lawn Analysis to determine your lawn’s needs. Then, they’ll leave a service summary at your door and offer suggestions and tips for lawn care between TruGreen service visits.

Over the course of one year, TruGreen will visit your lawn every four to six weeks on a regular schedule. All services are backed by the TruGreen Healthy Lawn Guarantee for full-program customers. With that promise, highly trained TruGreen lawn care specialists will return to your lawn as many times as needed between treatments to make sure treatments are effective.


What Factors Affect TruGreen Pricing?

Like most lawn care companies, TruGreen doesn’t list the cost of its specific services online.

Generally, the cost of lawn care services varies based on several factors:

grass The size of your lawn: A larger lawn will require more products and labor, increasing your price.
grass The condition of your lawn when services begin: A well-maintained lawn will require fewer initial treatments, so the overall cost will be less.
grass The area you live in: Services in some parts of the country may be more expensive than in other regions.
grass The services you choose: Some plans cost more than others, and a la carte services will add to the overall cost.

TruGreen Pricing

A roughly quarter-acre lawn in the South would cost:

Plan TypeCost

TruComplete Lawn Care Plan

$1,100

TruHealth Lawn Care Plan

$730

TruMaintenance Lawn Care Plan

$700

Tree and Shrub Plan

$500

Mosquito Defense Plan

$600

However, TruGreen offers customized quotes both online if you fill out this free form and by phone if you call 1-866-817-2287.


TruGreen Quote Process

To receive a quote from TruGreen, you can either sign up online to receive a call from a representative or call the company directly using the links in this article.

When speaking with a representative, you will be asked for the following details:

  • Your address, in order for the representative to analyze your lawn’s shape and size through online maps
  • Your phone number
  • If any previous treatments have been applied to your lawn
  • Any current issues you’re having with your lawn
  • Any pests that are affecting your lawn’s quality
  • Which plan you are interested in—the representative will walk you through your options if you are unsure what you need
  • If you are interested in preventative care treatments for your lawn, such as a winterizer

Once the representative has received this information, they can give you a price for the package you’d like and explain how often technicians will visit to maintain your lawn. They will also mention applicable promotions or discounts that can be applied to your final price. If you decide to purchase a plan, they will ask for a credit card number to sign up.

A quote call will typically take between 6 and 20 minutes and is often shorter for customers who have already chosen a plan.


TruGreen State Availability

The lawn care provider has broad national availability, servicing every state except for Alaska and Hawaii.

Find a Lawn Care Expert Near You


TruGreen Reviews

TruGreen is one of the most prominent lawn care providers nationwide and holds an A+* rating from the Better Business Bureau (BBB). While the company enjoys widespread availability, its level of service may fluctuate depending on the location.

Read what some TruGreen customers had to say about their experiences in the reviews below:

“I have had a great experience with TruGreen. Everyone from the people who answer the phones to the technicians have been very helpful and polite. When I call with a problem, they are eager to do what needs to be done and respond quickly…My lawn is really looking good and I recommend TruGreen for lawn service.” — Dorothy R.

“Was told last Fall my lawn is thick and lush , had Tru Green several years now, in Brunswick, very thorough with Treatments, Always on schedule.” Dottie R.

We have also received feedback from a couple readers who signed up for TruGreen’s services:

“My lawn looked terrible under their care, and they were not reachable to discuss anything. I tried calling them many times, and 60-minute wait times were apparently acceptable to them. Even canceling the service was an adventure.” — Michael P.

Started service mid-May and having issues getting PH levels. Lawn has more weeds now than when service first started. Misinformation, poor communication, poor response, and more. ”— Linda P.

*BBB rating is accurate as of December 2023.


Our Conclusion

TruGreen Lawn Care earned top marks for its wide range of plans and locations, making it a solid option for homeowners almost anywhere in the country. The lawn care provider offers customers a large degree of flexibility and is one of the most experienced nationwide lawn care companies.

We have received feedback from multiple readers indicating varying quality in service depending on the location. However, with TruGreen’s specialist training program, Healthy Lawn Guarantee, and mobile app, the company has shown a commitment to customer service.

If you’d prefer a DIY approach to lawn care, Sunday is a newcomer with user-friendly boxes of lawn treatments shipped straight to your door. This cost-efficient, hands-on option appeals to many new homeowners or those who like to take a more active approach to lawn care.


Frequently Asked Questions About TruGreen

What is the average cost of TruGreen plans?

The cost of TruGreen can vary. This depends on factors like where you live, the size of your lawn, and both the types and number of treatments you need. The more inclusive plans cost more than the streamlined ones. With our estimates, on average, the plans for a half-acre lawn range from $640 to $1,300 per year.

What services does TruGreen offer?

TruGreen offers a broad variety of services, either bundled in plans or available as add-ons. Services feature:

  • Lawn care
  • Pest control
  • Fertilization
  • Lime soil amendment
  • Aeration
  • Pre-emergent and targeted weed control
  • Overseeding (in select regions)
  • Tree and shrub services
  • Soil amendment and analysis
  • Tick and flea control
  • Grub control and prevention
  • Mosquito control and defense treatment

Is TruGreen a good lawn service?

This Old House Team believes TruGreen is the best lawn care provider on the market due. TruGreen has comprehensive plans, extensive a la carte options, highly trained specialists, and broad national availability.


Our Rating Methodology

We back up our lawn recommendations with a detailed rating methodology that we use to objectively score each provider. We review lawn care plans and packages, navigate the provider website and speak with customer service representatives, request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plan options, additional benefits and customizability, availability, trustworthiness, and customer service to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.