Searching for the best lawn care service for your needs can be overwhelming. There are many options across the country, but they don’t all offer the same plans and quality of service. TruGreen and Lawn Doctor’s reputations may precede them, but do you know everything you need to know about them?
The This Old House Reviews Team has compared TruGreen and Lawn Doctor on important metrics such as availability and services offered. Ultimately, the This Old House Reviews Team recommends TruGreen for its greater number of comprehensive lawn care programs and its commitment to customer service. Read on to learn how these two providers’ plans, customer reviews, and availability stack up.
TruGreen vs. Lawn Doctor: Breakdown
Use the table below to quickly compare these top lawn care providers.
TruGreen vs. Lawn Doctor: Overview
TruGreen and Lawn Doctor have both been around for decades, building their reputations across the country over many years.
TruGreen has five different annual plans, a much greater variety than its competitors. The lawn care company also offers an array of a la carte services so that you can customize your plan. Its TruSignature℠ Lawn Care Plan even covers care for trees and shrubs.
TruGreen stands out because it is available in nearly every state, its specialists undergo rigorous, mandatory training programs, and the company offers extensive customer service through an online chat function and mobile app.
Lawn Doctor Overview
Lawn Doctor has the benefit of being a locally owned operation, so it combines regional expertise and national resources. The company offers an extensive range of services, from fertilization and lawn aeration to pest control.
The lawn care company offers a more extensive guarantee than many of its competitors. Its 100% satisfaction guarantee offers a free re-application at no additional charge—or a full refund for your most recent service.
TruGreen vs. Lawn Doctor: Plans & Services
TruGreen and Lawn Doctor each offer annual plan options and a selection of a la carte services for your lawn’s needs.
|Plans||TruHealth Lawn Care Plan||TruComplete Lawn Care Plan||TruSignature Lawn Care Plan|
|Plans||TruHealth Lawn Care Plan||TruComplete Lawn Care Plan||TruSignature Lawn Care Plan|
|Lime soil amendment||✓||✓||✓|
|Pre-emergent and targeted weed control||✓||✓||✓|
|Tree and shrub services||-||-||✓|
*The TruComplete Lawn Care Plan and TruSignature Lawn Plan only offer lawn overseeding for fescue grass.
TruGreen offers five annual plans, beginning with its three core, popular programs: the TruHealth Lawn Care Plan, TruComplete Lawn Care Plan, and TruSignature Lawn Care Plan. Along with your first application, your lawn specialist will start with a Healthy Lawn Analysis to find out precisely what nutrients your soil needs for the healthiest grass.
The remaining two plans are the TruMaintenance Lawn Care Plan, which includes fertilization and pre-emergent and targeted weed control, and TruNatural Lawn Care Plan, which strictly includes natural fertilizer. All of TruGreen’s plans come with a Trugreen Healthy Lawn Guarantee, which promises to reservice your lawn between scheduled treatments if you are unhappy with your results.
TruGreen lawn care also provides the following add-on and a la carte services:
- Grub Control & Prevention
- Mosquito Control & Defense Treatment
- Soil Amendment & Analysis
- Tick & Flea Control
Lawn Doctor Plans
Lawn Doctor offers annual lawn care treatment plans, including the Fertilization and Weed Plan, Mosquito Control Plans, and Tick Control Plans.
The Fertilization & Weed Plan includes lawn fertilization, pre-emergent weed control, and broadleaf weed killer and crabgrass control. For its Mosquito Control Plans, which can be done either as a one-time treatment for special events or a series of applications, use natural, non-chemical products, according to the company. The Tick Control Plans involve regular applications of tick-eliminating sprays.
Lawn Doctor’s lawn care services include these options:
- Power seeding
- Mosquito & tick control
- Core aeration
- Weed control
- Grub control
- PH balancing & lime
- Tree & shrub care
- Lawn insect control
- Perimeter pest control
- Fire ant control
Lawn Doctor’s lawn insect control protects against grubs, fire ants, armyworms, sod webworms, and chinch bugs. Perimeter pest control is more comprehensive, protecting against ants, fleas, centipedes, clover mites, boxelder bugs, crickets, earwigs, millipedes, silverfish, sowbugs, spiders, and ticks.
TruGreen vs. Lawn Doctor: Availability
TruGreen is available in 49 states, all except for Alaska.
Lawn Doctor Availability
Lawn Doctor is available in 38 states, all except for:
- New Hampshire
- Rhode Island
- New Mexico
- South Dakota
TruGreen vs. Lawn Doctor: Customer Reviews
Both TruGreen and Lawn Doctor have multiple pages with the Better Business Bureau (BBB), each for different locations. For both companies, some pages are BBB-accredited while others are not, and ratings vary. TruGreen’s headquarters page is BBB-accredited and holds an A+ rating.
“Great customer service. Totally worth [it] to check out.” —Kryptonitechic
“I have had a great experience with TruGreen. Everyone from the people who answer the phones to the technicians have been very helpful and polite. When I call with a problem, they are eager to do what needs to be done and respond quickly. They have been treating my lawn for buttonweed, which is very hard to get rid of. I have tried unsuccessfully for 10 years to do this on my own with help from garden center supplies, and it only got worse. I am pleased to say that after less than 5 months, they have almost completely eradicated these weeds from my lawn and when I find any coming up again, they send a technician to treat any new seedlings that arise. My lawn is really looking good and I recommend TruGreen for lawn service.” —Dorothy R.
“1 star at best due to numerous scheduling problems, wrong treatment plans, and no substantive communication other than call center representatives.” —Mike R.
Lawn Doctor Reviews
“Awesome company, they really turned my lawn around! My lawn is so beautiful.” —Megan N.
“Great results. Sandor is a conscientious, well trained technician who strives to make the lawn as best as it can. Also good results from Yard Armour. I would recommend Lawn Doctor for a nice, green, weed free lawn.” —Eugene D.
“This company is a scam. Their products do not kill weeds. The representative is disrespectful, always puts blame on clients. I paid good money and got no results. My neighbors asked about their service and categorically replied to never use them.” —Ira R.
While Lawn Doctor offers several service plans in 38 states, TruGreen has them beat with five annual plans and availability in 49 states. While Lawn Doctor offers more a la carte services, TruGreen offers some of those very services bundled into its annual plans. Lawn Doctor does not lay its plans out as clearly online, so it’s a little bit harder to know what you’re signing up for. In addition, TruGreen values customer service, offering a detailed FAQs page, online chat function, and mobile app.
Local Lawn Services
If you’re looking for lawn maintenance and care from a locally based company, you’re not alone. Many homeowners choose a nearby provider in their region or would prefer direct contact from a local office of a national brand. Others simply prefer to be contacted by a provider near them, rather than having to do the digging themselves. To be contacted by a lawn care provider close to you, fill out this simple form or provide your ZIP code below.
Frequently Asked Questions About Lawn Care
How long does TruGreen take to work?
TruGreen’s work will become more apparent over time, but it takes an average of 10–14 days for TruGreen weed control to show results. Lawns that TruGreen fertilizes may begin to look more lush and green within a few days to a few weeks. However, how long TruGreen takes to work will depend on your lawn’s overall health, type of weeds, and variety of grass.
What can TruGreen lawn service do?
TruGreen services include a wide range of treatments, from smaller items like lawn fertilization to major treatments like aeration. While available services may vary by region, some of the most common TruGreen lawn services are these:
- Lawn aeration
- Lawn fertilization
- Lime soil amendment
- Pest control, including grubs, mosquitoes, and ticks
- Tree and shrub services
- Weed control
What are the pros and cons of TruGreen?
✔ Offers a TruNatural plan for natural fertilizer and weed control upon request
✔ Provides a mobile app and online chat for convenient customer service
✔ Gives customers choices with a wide range of a la carte services and general plans
✘ Phone lines maintain limited hours on weekends
✘ Some customers state that it is difficult to cancel their plan
Our Rating Methodology
To provide readers with the most objective, accurate, and detailed recommendations, the This Old House Reviews Team continually researches lawn care service companies on the market. We take the following steps to obtain up-to-date information about the industry and each company we review:
- Analyze more than 100 customer reviews from third-party review sites, such as Yelp, the Better Business Bureau (BBB), and Google Reviews, for each company
- Secret-shop for lawn care plans and packages to get a sense of cost, offered services, and the overall shopping experience for prospective customers
- Speak with representatives on the phone to simulate the customer service experience from each provider
- Update information on a regular basis to ensure the most accurate information when plans or services change with each company
We use the data from our research to build an in-depth rating system that allows us to score lawn care providers on a 100-point scale. Here are the factors in our evaluation and their designated scores:
- Plan options (30): As one of the most important factors for homeowners shopping for a lawn care service, this one is weighted heavily based on each company’s lawn coverage. Companies that offer more options, such as irrigation, weed control, seeding, and aeration services in addition to a general plan, score higher than others.
- Trustworthiness (30): Each company’s reputation is another significant factor for homeowners to consider before signing up for a plan. We scored providers based on their BBB score, accreditation, and offered guarantees available with each purchase.
- Additional Benefits (20): We gave extra points to companies that provide a few additional services and benefits with their offered plans, such as organic treatments, pest control services, and a mobile app for digital communication and plan management.
- Customer Service (10): In this rating category, we awarded points to customer-focused lawn care service providers who offer weekend availability and easy communication through phones, online chats, and online resources.
- Availability (10): We also scored companies based on their overall availability, rewarding those that are nationally available over local companies only operating in select cities or ZIP codes.
To share feedback or ask a question about this article, send a note to our Reviews Team at firstname.lastname@example.org.