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TruGreen Lawn Care Review (2021)

TruGreen is among the most recognizable brands in the lawn care industry. It offers a wide variety of plans and a la carte services, and it has a broad national reach.

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TruGreen is a national lawn care company offering a wide selection of services. As a major brand, it can be a great option for consumers seeking a lawn care provider with high-quality equipment and decades of experience.

The This Old House’s Reviews Team evaluated TruGreen to examine the plans it offers, the training of its technician’s, the company’s availability, and more. Keep reading to determine if TruGreen is the right company for you.

Read this TruGreen review to learn if this company can meet your needs. If you'd like a free quote from TruGreen, call 1-866-817-2287 or fill out this easy form.

Our Take on TruGreen

Overall, we give TruGreen a score of 97 out of 100. We believe it’s the best lawn care company in the industry. TruGreen offers customers flexibility with five different lawn care programs and is available in 49 states.

Pros and Cons of TruGreen

Pros Cons
Pros Cons
✔ Natural fertlizer available ✘ Not available in Alaska
✔ Mobile app + online chat ✘ Customers complain of inexperienced techs
✔ Offers pest control services -

TruGreen Plans and Services

TruGreen offers a wide variety of plans, each tailored to different homeowners’ needs. The company centers on three major annual programs: its TruHealth℠ Lawn Care Plan, TruComplete℠ Lawn Care Plan, and TruSignature℠ Lawn Care Plan. You can find the plan breakdowns below:

Compare Services by Plan Type

Services TruHealth Lawn Care Plan TruComplete Lawn Care Plan TruSignature Lawn Care Plan
Services TruHealth Lawn Care Plan TruComplete Lawn Care Plan TruSignature Lawn Care Plan
Fertilization
Lime soil amendment
Pre-emergent and targeted weed control
Aeration -
Overseeding* -
Tree and shrub services - -

*The TruComplete Lawn Care Plan and TruSignature Lawn Plan only offer overseeding for fescue lawns.

TruGreen also offers a basic annual TruMaintenance℠ Lawn Care Plan, which covers fertilization and pre-emergent and targeted weed control. Its final annual program, the TruNatural℠ Lawn Care Plan, is a good fit for any homeowner interested in going green. With the TruNatural plan, specialists use natural fertilizer. You can add weed control to your TruNatural plan at no extra cost.

TruGreen also provides some a la carte services:

  • Soil Amendment & Analysis
  • Tick & Flea Control
  • Grub Control & Prevention
  • Mosquito Control & Defense Treatment

All of TruGreen’s services are scientifically backed and performed by TruExpert℠ Certified Specialists. Each specialist must pass the TruExpert Lawn Certification Program, an intensive 10-day course that covers topics like horticulture, agronomics, and safety. At the end of the program, TruGreen pairs each new specialist up with a mentor.

When you start your service, your lawn maintenance specialist will perform a Healthy Lawn Analysis® to determine your lawn’s needs. Then, they’ll leave a service summary at your door and offer suggestions and tips for lawn care between TruGreen visits.

Over the course of one year, TruGreen will visit your lawn every four to six weeks on a regular schedule. All services are backed by TruGreen’s Healthy Lawn Guarantee® for full-program customers. With that promise, highly trained TruGreen lawn care specialists will return to your lawn as many times as needed between treatments to make sure treatments are effective.

TruGreen Locations

The lawn care provider has broad national availability, servicing every state except for Alaska.

TruGreen Pricing

Like most lawn care companies, TruGreen doesn’t list the cost of its specific services online, because the cost for services vary based on several factors:

  • The size of your lawn – A larger lawn will require more products and labor.
  • The condition of your lawn when services begin – A well-maintained lawn will require fewer initial treatments, so the overall cost will be less.
  • The area you live in – Services in some parts of the country may be more expensive than in other regions.
  • The services you choose – Some plans cost more than others, and a la carte services will add to the overall cost.

A roughly half-acre lawn in the South would cost:

  • TruComplete Lawn Care Plan, no overseeding: $1,000
  • TruComplete Lawn Care Plan, with overseeding: $1,200
  • TruSignature Lawn Care Plan, no overseeding: $1,300
  • TruSignature Lawn Care Plan, with overseeding: $1,500
  • TruHealth Lawn Care Plan: $730
  • TruMaintenance Lawn Care Plan: $640
  • TruNatural Lawn Care Plan: $1,300
If you're looking for a customized estimate, It's easy to request a quote from TruGreen. Just call 1-866-817-2287 or fill out this easy form.

TruGreen Reviews

As one of the most widely available lawn care providers in the country, TruGreen is among the most high-profile companies in the industry. Its reviews on the Better Business Bureau (BBB) are mostly positive, but the level of service may vary by location.

While there are many satisfied customers, even the best lawn care providers have negative reviews. Here is one sample BBB review:

“I have had a great experience with TruGreen. Everyone from the people who answer the phones to the technicians have been very helpful and polite. When I call with a problem, they are eager to do what needs to be done and respond quickly...My lawn is really looking good and I recommend TruGreen for lawn service.” — Dorothy R.

We have also received feedback from readers who have signed up for TruGreen’s services.

I have found their service to be shamefully lacking, from scheduling, to application and finally from follow through concerning promises made to address my lawn issues...Confirmed appointments have been canceled without notice. Messages left on their answering service can take upwards of two hours before they return the call.”— Michael Z.

Compare Lawn Care Companies

Providers TruGreen Weed Man Lawn Doctor
Providers TruGreen Weed Man Lawn Doctor
Our Overall Score 97 84 83
Lawn Care Programs 5 + a la carte services 1 + a la carte services 2+ a la carte services and continuing services
States Available 49 37 38
Mobile App Yes No Only for New York
Online chat Yes No No
2018 Revenue* $1.37 billion $171.8 million $128.4 million
Number of Employees* 13,504 N/A 1,350
Website Trugreen.com Weedmanusa.com Lawndoctor.com
Phone number 866-817-2287 888-321-9333 844-238-4612

*Lawn & Landscape, Top 100 Issue, 2019

Our Conclusion

After our review, we give TruGreen a score of 97 out of 100. This is based on key metrics like services, state availability, customer service, and more.

TruGreen earned points for being accessible to consumers in 49 states, making it a solid option for homeowners almost anywhere in the country. The lawn care provider also offers five annual plans as well as a la carte options, giving customers a large degree of flexibility. Most top competitors offer 1–3 annual programs.

We have received feedback from multiple readers indicating varying quality in service depending on the location. However, between TruGreen’s specialist training program, Healthy Lawn Guarantee, and mobile app, the company has shown a commitment to customer service.

If you'd like to request a quote from TruGreen, you can call 1-866-817-2287 or fill out this easy form.

Company information

  • Company name: TruGreen
  • Company type: Private
  • CEO: John Cowles
  • Year founded: 1974
  • Headquarters: 860 Ridge Lake Boulevard, Memphis TN 38120
  • State availability: 49
  • BBB rating: A+

Our Methodology

This Old House Reviews Team values accuracy, transparency, and trust. We created a thorough, objective rating system and scored each lawn care company based on our methodology.

We spent hours researching lawn care companies by speaking with representatives and technicians directly by phone call, via email, and through chat to get the most up-to-date and useful information about plans, costs, and more.

Finally, we created a ranking system to determine the best pest control companies, using key criteria like number and type of plans, state availability, customer service, and more. You can find more detailed information on it here.

Frequently Asked Questions About TruGreen

What is the average cost of TruGreen?

The cost of TruGreen can vary. This depends on factors like where you live, the size of your lawn, and both the types and number of treatments you need. The more inclusive plans cost more than the streamlined ones. With our estimates, on average, the plans for a half-acre lawn range from $640 to $1,300 per year.

What services does TruGreen offer?

TruGreen offers a broad variety of services, either bundled in plans or available as add-ons. Services feature:

  • Lawn care
  • Pest control
  • Fertilization
  • Lime soil amendment
  • Aeration
  • Pre-emergent and targeted weed control
  • Overseeding (in select regions)
  • Tree and shrub services
  • Soil amendment and analysis
  • Tick and flea control
  • Grub control and prevention
  • Mosquito control and defense treatment

Is TruGreen a good lawn service?

This Old House Team believes TruGreen is the best lawn care provider on the market due. TruGreen has comprehensive plans, extensive a la carte options, highly trained specialists, and broad national availability.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.